Quick Tips; Troubleshooting Basic Functions - NETGEAR JWNR2000v2 User Manual

Quick Tips

This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
Turn off and unplug the modem.
1.
Turn off the router and computers.
2.
Plug in the modem and turn it on. Wait 2 minutes.
3.
Turn on the router and wait 1 minute.
4.
Turn on the computers.
5.
Make sure that the Ethernet cables are securely plugged in.
The Internet status LED on the router is on if the Ethernet cable connecting the router and
•
the modem is plugged in securely and the modem and router are turned on.
For each powered-on computer connected to the router by an Ethernet cable, the
•
corresponding numbered router LAN port LED is on.
Make sure that the wireless settings in the computer and router match exactly.
For a wirelessly connected computer, the wireless network name (SSID) and WEP or
•
WPA security settings of the router and wireless computer must match exactly.
If you have enabled the router to restrict wireless access by MAC address, you must add
•
the wireless computer's MAC address to the router's wireless card access list.
Make sure that the network settings of the computer are correct.
LAN connected computers must be configured to obtain an IP address automatically
•
using DHCP.
Some cable modem services require you to use the MAC address of the computer
•
registered on the account. If so, in the Router MAC Address section of the Basic Settings
menu, select Use this Computer's MAC Address. Click Apply to save your settings.
Restart the network in the correct sequence.

Troubleshooting Basic Functions

After you turn on power to the router, the following sequence of events should occur:
When power is first applied, verify that the power/check icon
1.
Verify that the Power/check LED turns green and blinks slowly, indicating that the system is
2.
initializing.
After approximately 20 seconds, verify that:
3.
a. The Power/Check LED changes to solid green.
b. The LAN port lights are lit for any local ports that are connected.
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NETGEAR N300 Wireless Router JWNR2000v2 User Manual
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