Audit.log; E20 Logs - Cisco TELEPRESENCE MANAGEMENT SUITE PROVISIONING - TROUBLESHOOTING GUIDE 13.0 Troubleshooting Manual

File name
Client.log
GStreamer.log
SIP.log
TAF.log
Log parameters
Logging is controlled by the Logs.ini file in the same directory. This file has one section for each of the log
files above. If any parameters are not set for a log file, the corresponding values from the Default section
of the file are applied.
The default parameters include:
The maximum file size is 2000000
Two log generations are stored

Audit.log

The log that will be most useful to you as an administrator is Audit.log. Here, provisioning communication
between Movi and the server is recorded. By looking at the audit log you can tell which advanced settings
the user has, and whether provisioning succeeds or fails. Some error messages from the server are also
recorded here, although this feature is not fully developed in Movi 3.0.
Note: The parameters for Audit.log are not in Logs.ini and cannot be edited.

E20 logs

The E20 includes a web server that can be used to manage the endpoint. You access it by opening its IP
address in a web browser (http://<your.IP.address>).
To find your E20's IP:
1. On the E20, go to Menu > System information.
2. Under NETWORK, you will find the endpoint's IP address.
Logs can be viewed and downloaded from the Logs tab on the page that opens.
Cisco TMS Provisioning Administrator Guide
Description
Information related to the client, the GUI and the "business logic" of
the client
Information from the GStreamer layer
Information from the SIP signalling
Application framework layer information
Provisioning logs
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