Cisco Tms Features; Operator Conferences; Operator Conference Features; How To Set Up An Operator Conference - TANDBERG TELEPRESENCE MANAGEMENT SUITE - ADMININSTRATION GUIDE 13.0 Administration Manual

Cisco TMS features

Operator conferences

Cisco TMS Conference Control Center supports the concept of Operator Conferences. Operator
Conferences are ad hoc created conferences that can be used by conference operators to work with
individual participants in a conference outside their normally scheduled call.
This means that if a site is having a problem, or has questions, an operator can start a new
conference and add themselves and the problem site(s) to the special conference. When the Operator
is done, the Operator can send the site back to their originally scheduled call. All of this is done with
simple clicks from the Cisco TMS Conference Control Center.

Operator conference features:

Create Operator conferences on the fly with a single click.
Click on participants to move to an operator conference without disconnecting the site.
If no Operator conference exists, a new one can be created automatically.
Operators can have a default system for themselves that can be automatically added to the
conference when an Operator conference is started.
Operators can move a participant, or multiple participants in and out of an Operator Conference at
will from the Conference Control Center.
Multiple Operator conferences can run simultaneously.
Participants moved to an Operator conference are still shown as participants in the scheduled
meeting, but with special icons to signal that they have been moved.
Operator conferences will automatically clear themselves out if no longer used by the Operator's
system.

How to set up an operator conference

Operator conferences can be set up with Cisco TMS and the Cisco TelePresence MCU.
When viewing the conference in Conference Control Center, you can move a participant to an
Operator Conference by first selecting the participant from the participant list and clicking the button
Move to Operator Conference, or right-click on the participant and choose Move to
Operator Conference. A pop-up window will appear asking you to choose an operator
system, and whether the new conference should use encryption. When you have made your selection,
click OK, and the operator conference will be created.
Note: The participant will only be moved out of their original conference when the operator is
successfully connected to the operator conference, eliminating the possibility of the participant being
moved into an empty conference.
To end the operator conference, select the participant from the operator conference and click
the button Move back, or right-click the participant and choose Move back. You may also select the
participant in the original conference and click Get back.
If the Operator Conference is not ended, the operator will still be in the conference, thereby
saving connection time if a new participant is to be pulled into the operator conference.

Provisioning directory

Provisioning was initially introduced in Cisco TelePresence Management Suite version 12.1 and Cisco
VCS version X4.1.
Provisioning allows video conferencing network administrators to create and manage mass deployable
video conferencing solutions. It uses the Cisco TMS Agent to replicate and distribute the Cisco TMS
Cisco TMS Administration Guide
Cisco TMS features
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