VMware VCENTER CHARGEBACK 1.5 Manual page 136

vCenter Chargeback User's Guide
Non-English Characters Are Not Correctly Stored in the vCenter Chargeback
Database
You can store data with non-English characters in the vCenter Chargeback database.
Problem
The vCenter Chargeback database might be deployed in a non-English locale or synchronized with a vCenter
Server database that contains non-English data. However, the vCenter Chargeback database does not store the
non-English characters correctly. Therefore, this information is not displayed correctly in the application.
Cause
If you using Oracle Database for the vCenter Chargeback database, the character set configured on the database
might not be supporting non-English data.
Solution
Configure the Oracle Database to use the Unicode (AL32UTF8) character set.
Report Does Not Display the Disk Read and Disk Write Information
A vCenter Chargeback report displays the disk read and write information and the corresponding cost if the
disk read and disk write computing resources are selected when the report is generated.
Problem
Although the disk read and disk write computing resources are selected when generating a report, the disk
read and disk write information and the corresponding costs are not displayed in the report.
Cause
A probable reason might be that the statistics collection level is not properly set on the vCenter Server.
Solution
On the vCenter Server, check whether the statistics collection level is correctly set.
u
For vCenter Server 2.5 Update 3, vCenter Server 2.5 Update 4, and vCenter Server shipped with vSphere
4.0, the statistics collection level must be set to 3 or above for the average disk read and write counters to
be available.
Report Does Not Display the Memory Usage Value and the Corresponding Cost
A vCenter Chargeback report displays the memory usage and cost information if the memory computing
resource is selected when the report is generated.
Problem
Although the memory computing resource was selected when generating a report, the memory usage and cost
information is not displayed in the report.
Cause
A probable reason might be that the statistics collection level is not properly set on the vCenter Server.
136 VMware, Inc.