Summary of Contents for Plantronics Savi Office WO101
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Savi Office WO101 ® Wireless Headset System with Optional HL10 Lifter ™ User Guide...
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO101 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
5.1 Installing Lifter ............10 Headset Tones ............. 17 5.2 If You Do Not Hear a Dial Tone ......10 8 Plantronics Software Platform ......5.3 Additional Parts (if required)........11 ..........Softphone Support 6 PC Set Up ............Plantronics Update Manager ........
PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Subscription Charging Desk Phone USB Port Switch Button and Indicator Listening Volume Indicator Light Telephone Interface Light Power Cable Jack Jack Handset Lifter Jack Plantronics Savi User Guide...
1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 phones only Plantronics Savi User Guide...
HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Plantronics Savi User Guide...
Charge for at least 20 minutes prior to the first use. Headset A full charge takes 3 hours. The indicator light will turn solid green. Earloop Headband CHARgINg TIME 20 min ..... Minimum charge before first use 3 hours ....Full charge Charging Indicator Light Plantronics Savi User Guide...
Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: plantronics.com/healthandsafety. NOte Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally. Plantronics Savi User Guide...
When you hear a dial tone, secure the lifter as described in steps 6 though 8. If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Plantronics Savi User Guide...
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only Plantronics Savi User Guide...
Connect the USB cable to the USB port on the back of Step 6.2 Installing Plantronics Software. the base. Click on the graphic of the CD labeled “Plantronics Connect the other end of the USB cable to the USB port Software”.
Using Your Savi Office Wireless Headset System IMPORtANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Call Control Button Powering Up Headset If the headset battery is charged the headset is automatically on.
Short press (less than one green. least 1½ seconds) until the base second) the base talk button talk button indicator light of the of the device that you want to desired device becomes solid switch to. green. Plantronics Savi User Guide...
To see how many headsets are subscribed to the base, refer to the lower left corner of the Plantronics software screen. The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the base.
Solid green NOte If in any state, you hold down both the PC and desk phone talk buttons for 1½ seconds both indicator lights will turn solid green and the audio from both devices will be mixed. Plantronics Savi User Guide...
Plantronics Software Platform Softphone Support Plantronics Update Manager Download Plantronics software for remote call answer/end with All required software for Savi Office system can be remotely supported softphones at plantronics.com/software. updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings Remote call answer/end from the Savi headset is available for all such as automatic or manual check for updates.
Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery.
Advanced tabs of Device Settings and enter the Applications tab password that you stored in the device. The Applications Tab displays the status of Plantronics support for Select your settings from the Base/Advanced settings various applications such as softphones and media players. The page and lock/unlock each feature as desired.
Plantronics contact information. The current version of software and firmware currently running on your system Audio Sensing is a special feature supported by Plantronics is also shown here. wireless devices that can detect an audio signal at the USB port...
If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link. **Assumes use of a lifter or EHS cable with desk phone and/or use of a softphone that is supported by Plantronics software. Help for Device Settings - Advanced Anti-Startle Anti-startle provides advanced hearing protection against sudden loud sounds.
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at plantronics.com/support.
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No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide...