Plantronics SAVI OFFICE WO101 User Manual
Wireless headset system with optional hl10 lifter
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Also See for SAVI OFFICE WO101:
- Declaration of conformity (1 page) ,
- User manual (25 pages) ,
- Quick start manual (13 pages)
Related Manuals for Plantronics SAVI OFFICE WO101
Summary of Contents for Plantronics SAVI OFFICE WO101
- Page 1 Savi Office WO101 ™ Wireless Headset System with Optional HL10 Lifter ™ User Guide...
- Page 2 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO101 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
Settings Screen – Headset and Base ......21 Help for Base Settings ..........22 PC Panel Screen ............24 Advanced Settings ............24 Security Screen ............24 Support Screen ............25 ..............Updates Troubleshooting and Common Questions ... Plantronics Savi User Guide... -
Page 4: Package Contents And Features
PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Subscription Charging Desk Phone USB Port Switch Button and Indicator Listening Volume Indicator Light Telephone Interface Light Power Cable Jack Jack Handset Lifter Jack Plantronics Savi User Guide... -
Page 5: Savi Headset
Headband Headset with Pre-Installed Earloop and Ear Tab Charge Cradle Foam Ear Cushions Extra Ear Tab Savi WH100/WH110 Headset Features Earloop Indicator Light Ear Tab Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide... -
Page 6: Hl10 Lifter (Optional)
1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 phones only Plantronics Savi User Guide... -
Page 7: Base Set Up
HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls. Plantronics Savi User Guide... -
Page 8: Headset Set Up
Charge for at least 20 minutes prior to the first use. Headset A full charge takes 3 hours. The indicator light will turn solid green. Earloop Headband CHARgINg TIME 20 min ..... Minimum charge before first use 3 hours ....Full charge Charging Indicator Light Plantronics Savi User Guide... -
Page 9: Configure And Test Call
Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety. NOte Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally. Plantronics Savi User Guide... -
Page 10: Lifter Set Up (Optional)
When you hear a dial tone, secure the lifter as described in steps 6 though 8. If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Plantronics Savi User Guide... -
Page 11: Additional Parts (If Required)
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only Plantronics Savi User Guide... -
Page 12: Pc Set Up
NOte Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally. Plantronics Savi User Guide... -
Page 13: Using Your Savi Office Professional Wireless Headset System
You can also answer calls directly from Microsoft Office Communicator by clicking on the Call Alert that appears on your PC screen. In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator Help for more information. Plantronics Savi User Guide... -
Page 14: Placing, Answering And Ending Calls With Pc
Control Screen in the PerSono Suite software. solid green. * Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Plantronics Savi User Guide... -
Page 15: Muting The Headset
If this occurs, try to re-subscribe the headset again. Plantronics Savi User Guide... -
Page 16: Setting Default Line To Desk Phone Or Pc
If the base is in subscription mode (secure or over-the-air), and you want to end the base from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to it’s previous state. Plantronics Savi User Guide... -
Page 17: Talk Time
When unmuted you will hear three low tones. press volume up (at least 1½ mode seconds) While not in a link, long press Enables and disables headset volume down (at least 1½ in-use indicator light seconds) Plantronics Savi User Guide... -
Page 18: Persono Suite Software
• When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again. Plantronics Savi User Guide... - Page 19 The single headset icon next to the battery icon shows the primary headset currently subscribed to the base. Additional headsets PC Talk Button can be added for call conferencing. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for more information. Plantronics Savi User Guide...
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Page 20: Softphone Support
“Manage API Access Control” screen will pop up stating that “Another program is trying to access Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, Inc.” You must select “Allow this program to use Skype” and click OK. -
Page 21: Settings Screen - Headset And Base
Audio bandwidth – desk phone Wideband/narrowband Narrowband Audio bandwidth – PC Wideband/narrowband Narrowband Tone Control – desk phone 7 settings of bass/treble mix Middle setting Tone Control – PC 7 settings of bass/treble mix Middle setting Plantronics Savi User Guide... -
Page 22: Help For Base Settings
Over-the-air subscription allows a headset to be subscribed to the base without physically docking the Subscription headset. Required when conferencing various models of Plantronics Savi headsets. When over-the-air subscription is set to ON you can subscribe a headset to your base without physically docking the headset into the charge cradle. - Page 23 When this parameter is set to OFF, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up. When this parameter is set to ON, the PC ringtone will be heard on both the PC speaker as well as the headset. Plantronics Savi User Guide...
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Page 24: Pc Panel Screen
• See a list of supported softphones running on your PC. you can lock/unlock base settings complete the following: • See which Plantronics device is attached to your PC and working with PerSono Suite software. From the security screen, create and confirm your new password. -
Page 25: Support Screen
Updates All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. -
Page 26: Troubleshooting And Common Questions
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at www.plantronics.com/support. - Page 27 No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide...
- Page 28 For product support contact us at www.plantronics.com/support. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Persono Suite, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation.