Plantronics Savi Office WO300 User Manual
Wireless headset system with optional hl10 lifter
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Also See for Savi Office WO300:
- User manual (25 pages) ,
- Quick start manual (11 pages) ,
- Quick setup manual (4 pages)
Related Manuals for Plantronics Savi Office WO300
Summary of Contents for Plantronics Savi Office WO300
- Page 1 Savi Office WO300/WO350 ™ Wireless Headset System with Optional HL10 Lifter ™ User Guide...
- Page 2 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO300/WO350 (WO1 Base and WH300/WH350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
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Page 3: Table Of Contents
6.1 Installing USB Cable ... 12 6.2 Installing PerSono Suite Software 6.3 Making a Test Call with PC ... 12 Plantronics Savi User Guide 7 Using Your Savi Office Professional Wireless Headset System ... Powering up Headset Placing, Answering and Ending Calls with Desk Phone Placing, Answering and Ending Calls with PC ... -
Page 4: Package Contents And Features
PC Talk Button Indicator Light Desk Phone Speaking Volume Configuration Desk Phone Switch Listening Volume Plantronics Savi User Guide CD includes: • PerSono Suite ® • Animated Setup Guide • Complete User Guide Telephone Interface Cable Base Desk Phone Talk Button... -
Page 5: Savi Headset
(Monaural) (One model included in each package - both models shown.) Savi WH350 Headset Features Headband Indicator Light Volume Up and Down Button Call Control Button Plantronics Savi User Guide WH350 Headset (Binaural) Mute Button Charge Cradle Ear Cushions Microphone... -
Page 6: Hl10 Lifter (Optional)
1.3 HL10 Lifter (Optional) Handset Lifter Arm Power Cord Additional HL10 Lifter Parts (If Required) Ringer Microphone Plantronics Savi User Guide Ringer Microphone Jack (remove cover) Height Switch Accessory Jack HL10 Lifter Extender For Nortel i2004 phones only... -
Page 7: Base Set Up
Plantronics Savi User Guide 2.3 Connecting Power Supply to Base Connect the base power supply into the power jack on the base. -
Page 8: Headset Set Up
If necessary, twist the microphone slightly so it’s 50.8 mm in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around. Plantronics Savi User Guide 2" 50.8 mm front back 3.3 Docking and Charging the Headset Gently push the headset into the charge cradle. -
Page 9: Configure And Test Call
[+] to increase the volume and the volume down button [-] to decrease the volume. Plantronics Savi User Guide If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. -
Page 10: Lifter Set Up (Optional)
If you hear a dial tone the lifter is set correctly and needs no adjustment. Remove the protective strips from the 3 mounting tapes on the underside of the lifter. Plantronics Savi User Guide Gently place the lifter on the desk phone in the pre- determined position. Press firmly to adhere. -
Page 11: Additional Parts (If Required)
Slide extender arm onto lifter. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. Plantronics Savi User Guide Ringer Microphone Stabilizers Use ringer microphone only when the telephone speaker is not located directly under the handset. -
Page 12: Pc Set Up
Click on the graphic of the CD labeled “PerSono Suite Software”. Follow installation instructions shown on screen. Plantronics Savi User Guide 6.3 Making a test Call with PC ensure the PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running. -
Page 13: Using Your Savi Office Professional Wireless Headset System
** To place, answer, and end calls with desk phones that have a headset button and without a handset lifter, you will need to press the headset button on the desk phone instead of removing the handset from the cradle. Plantronics Savi User Guide Indicator Light... -
Page 14: Placing, Answering And Ending Calls With Pc
* Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software. Plantronics Savi User Guide Without PerSono Suite Software 1. Short press call control button on headset** or short press base PC talk button 2. -
Page 15: Muting The Headset
If this occurs, try to re-subscribe the headset again. Plantronics Savi User Guide Conferencing In Up to three Additional Headsets... -
Page 16: Setting Default Line To Desk Phone Or Pc
The subscription light will turn solid red for four seconds and then go to it’s previous state. Plantronics Savi User Guide Placing the Headset in Sleep Mode If you won’t be using the headset for a long duration and the... -
Page 17: Talk Time
The Savi WO300/350 Office system will provide up to 8 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the base. -
Page 18: Persono Suite Software
Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again. Plantronics Savi User Guide examples All devices idle... - Page 19 PC talk button on the base. PC Talk Button Plantronics Savi User Guide Launch your media player on your PC and start playing multimedia. Click on the red desk phone icon to bring the desk phone off hold and your multimedia will now be mixed with your desk phone audio.
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Page 20: Softphone Support
“Manage API Access Control” screen will pop up stating that “Another program is trying to access Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, Inc.” You must select “Allow this program to use Skype” and click OK. -
Page 21: Settings Screen - Headset And Base
Anti-startle Audio Audio limiting G616 Audio bandwidth – desk phone Audio bandwidth – PC Tone Control – desk phone Tone Control – PC Plantronics Savi User Guide Settings Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Standard/low/off... -
Page 22: Help For Base Settings
Over-the-air subscription allows a headset to be subscribed to the base without physically docking the Subscription headset. Required when conferencing various models of Plantronics Savi headsets. When over-the-air subscription is set to ON you can subscribe a headset to your base without physically docking the headset into the charge cradle. - Page 23 PC audio has been set up. When this parameter is set to ON, the PC ringtone will be heard on both the PC speaker as well as the headset. Plantronics Savi User Guide Default Settings...
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Page 24: Pc Panel Screen
Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends. -
Page 25: Support Screen
Updates All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. -
Page 26: Troubleshooting And Common Questions
Base power supply is plugged into a power strip. Plug the power supply into the wall directly. Talk time performance is Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact significantly degraded even us at www.plantronics.com/support. - Page 27 No audio connection to PC. Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application. Plantronics Savi User Guide...
- Page 28 For product support contact us at www.plantronics.com/support. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design. HL10, Persono Suite, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation.