HP RP7 Model 7800 Illustrated Parts And Service Map page 3

Password Security
Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while "Press the ESC key for Startup
Menu" message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Resetting a Setup or Power-On password:
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the header labeled PSWD.
4. Remove the jumper from the header.
5. Replace the jumper.
6. Replace the chassis access panel and reconnect the power cord.
7. Turn on the computer and allow it to start.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Slide the rear cover off the computer.
3. Open the memory door.
4. Reach in, press, and hold the CMOS button in for five seconds. You can access the CMOS
button after removing the memory door.
5. Close the memory cover, replace the rear cover, and reconnect the power cord.
6. Turn on the computer and allow it to start.
Common POST Error Messages
Screen Message Probable Cause
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
103-System Board DMA, timers
Failure
163-Time & Date Not Set Invalid time or date in con-
figuration memory.
RTC battery may need to be
replaced.
164-Memory Size Error Incorrect memory configu-
and ration
201-Memory Error
214-DIMM Configura- Populated DIMM configura-
tion Warning tion is not optimized
301-, 304-Keyboard error Keyboard failure.
501-Display Adapter Graphics display controller.
Failure
1720-SMART Hard Drive Hard drive is about to fail.
Detects Imminent Failure
Diagnostic LEDs
LED Color LED Activity
Power Green On
Power Green 1 blink every 2 seconds.
Power Red 1 blink every second followed
by a 2 second pause.
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause.
Power Red 12 blinks, 1 blink every second
followed by a 2 second pause.
none none System does not power on and
LEDs are not flashing.
HP RP7 Retail System Model 7800
Recommended Action
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
Reset the date and time under
Control Panel (Computer Setup
can also be used). If the problem
persists, replace the RTC battery.
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
Rearrange the DIMMs so that
each channel has the same amount
of memory.
Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard.
If 304, possible system board
problem.
1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.
State/Message
Computer on
Normal Suspend Mode.
CPU thermal shutdown.
Processor not installed.
Power failure (power supply over-
load).
Pre-video memory error.
Pre-video graphics error.
System board failure (ROM).
Invalid ROM based on Checksum.
System powers on but is unable to
boot.
Health timer expired.
System unable to power on.
703845-001
System Setup and Boot
Access the Setup Utility during the computer boot sequence by pressing the F10 key at boot
Computer Setup Menu
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Cache size (L1/L2/L3)
• Installed memory size/speed/chan
• Integrated MAC Address
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Flash System ROM - Allows you to select a drive containing a new BIOS.
Replicated Setup - Save to Rmvble Media and Restore from Rmvble Media
Default Setup:
• Save Current Settings as Default
• Restore Factory Settings as Default
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or default
settings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage devices.
The following options are available:
• Hard Disk - Let you view drive size, model, firmware version, serial
number, connector color, SMART. Also lets you set Translation Mode
(Automatic, Bit-Shift, LBA Assisted, User, and Off).
• SATA Defaults - lets you set Translation Mode (Automatic, Bit-Shift,
LBA Assisted, User, and Off).
Storage Options
• SATA Emulation - IDE, RAID, or AHCI.
• Removable Media Boot - Enables/disables ability to boot the system
from removable media.
DPS Self-Test - Allows you to execute self-tests on ATA hard drives.
Boot Order - Allows you to specify boot order.
• Shortcut to Temporarily Override Boot Order
Security Setup Password - Allows you to set and enable the setup (Admin) password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable Setup Browse Mode, set password prompt, enable/
disable network server mode, specify password requirement for warm boot,
and set stringent passwords.
Smart Cover (some models) - Allows you to lock/unlock cover lock and set
status of cover removal sensor.
Device Security - Allows you to set Device Available/Device Hidden for:
embedded security devices, serial and parallel ports, system audio, network
controller, and SATA ports.
USB Security - Allows you to set Device Available/Device Hidden for front
monitor/USB hub ports, rear RJ45/USB ports and 4 stack USB ports, and
accessory power USB ports.
Slot Security - Allows you to disable the PCI Express x1 slot.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Allows you to set Asset tag, Ownership tag, UUID, and key-
board locale setting.
Master Boot Record Security - Enable/disable master boot record security.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention (enable/disable)
• Virtualization Technology (VTx) (enable/disable)
• Virtualization Technology Directed I/O (VTd) (enable/disable)
• Intel TXT (LT) (enable/disable)
• Embedded Security Device Support (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
DriveLock Security - Allows you to assign or modify a master or user pass-
word for hard drives.
Power OS Power Management - Allows you to enable/disable Runtime Power
Management, Idle Power Savings, Unique Sleep State Blink Rates.
Hardware Power Management - Allows you to enable/disable SATA bus
power management and S5 maximum power savings.
Thermal - Allows you to control minimum fan speed.
Advanced Power-On Options - Allows you to set:
• POST mode-QuickBoot, FullBoot, Clear Memory, FullBoot every x days
• POST messages - Enable/disable
• Press the ESC key for Startup Menu - Enable/disable
• Option ROM prompt - Enable/disable
• After Power Loss - Off/on/previous state
• POST Delay - None, 5, 10, 15, or 20 seconds
• System Recovery Boot Support - Enable/disable
• Remote Wakeup Boot Source - Remote server/local hard drive
• Bypass F1 Prompt on Configuration Changes - Enable/disable
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
Onboard Devices - Allows you to set:
• resources or disable Legacy devices
• powered serial port voltage settings - set to 0V, +5V, +12V
Bus Options (some models) - Allows you to enable/disable PCI SERR#
Generation and PCI VGA palette snooping.
Device Options - Allows you to set:
• Turbo Mode - enable/disable
• Printer Mode - Bi-Directional, EPP & ECP, Output Only
• Num Lock State at Power-on - off/on
• Integrated Video - enable/disable
• Internal Speaker - enable/disable
• NIC Option ROM Download - enable/disable
• Multi-Processor - enable/disable
• System Health Timer - enable/disable
• Cash Drawer Port - Enable/disable
• Hard Drive Activity LED - enable/disable
VGA Configuration - Displayed only if there are multiple PCI video adapt-
ers in the system. Allows you to specify which VGA controller will be the
"boot" or primary VGA controller.
AMT Configuration - Allows you to set:
• AMT-enable/disable functions of the embedded Management Engine
(ME) such as Active Management Technology (AMT).
• Unconfigure AMT/ME-unconfigure any provisioned management set-
tings for AMT.
• Watchdog Timer-set amount of time for a operating system and BIOS
watchdog alert to be sent if the timers are not deactivated.
• System BIOS
• Chassis serial number
• Asset tracking number
• ME firmware version
• ME Management mode
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