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Software Installation
YOUR TASK:
Install correct version of software device drivers
into your computer system.
YOUR OBJECTIVE:
Enable your CD-ROM drive to communicate with
the rest of your computer system.
YOUR METHOD:
Insert floppy disk containing device drivers into
your floppy disk drive. Follow directions provided
by supplier of device drivers so that you can copy
the drivers to the proper location in your computer.
A device driver is a software program which allows your computer to interact with
your CD-ROM drive. If you do not use a device driver, or you use an outdated version
of the required device driver, you will not be able to operate your CD-ROM drive.
The lack of a device driver, or the use of an improper version of a device driver, are
the most common causes of calls to Plextor's Technical Support Department.
If you use a PC, your primary source for the version of the device driver you require
should be the company which is the manufacturer of the SCSI interface board you are
using (i.e., if you have a Future Domain board, you should get your device driver from
Future Domain; if you have an Adaptec board, you should get your device driver from
Adaptec).
Apple computer users typically purchase the device driver they require separately, or
find it bundled with their CD-ROM drive at the time of purchase.
For PC users, the fact that you own a SCSI interface board does not guarantee that you
will be able to use it with Plextor's CD-ROM drive. Some SCSI interface board
manufacturers do not offer device drivers for CD-ROM drives, or make them extremely
difficult to get (this is becoming increasingly rare, but it does still happen). If you
question whether your SCSI interface board can work with Plextor's drive, call our
Technical Support Department and ask for a copy of our SCSI Interface Board
Compatibility Guide.
A more common problem is that the CD-ROM drivers which you received with your
SCSI interface board at the time of purchase need to be updated in order to work with
your 4PleX drive. SCSI interface board manufacturers are continuously updating their
device drivers to provide support for new SCSI peripherals as they enter the market.
Most of these companies will provide you updated drivers at little or no cost. In
addition, if you have a modem, you can call the bulletin board that many of these
companies maintain and download the most recent version of their drivers (see page
65 for a listing of BBS numbers). Please contact Plextor's Technical Support Depart-
34
PX-43CH/PX-45CH OPERATION MANUAL
---- CHAPTER 9 ----
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