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Processing a software request on the Administrator
Portal page
To find and filter software requests
1
In the Symantec Management Console, on the Settings menu, click All
Settings.
2
In the left pane, under Settings, click Software > Software Portal Settings >
Administrator Portal.
3
On the Administrator Portal page, expand the Filtering options section.
4
Select the filter criteria.
See
"Administrator Portal page"
5
Click Search.
Some software requests require an administrator to approve or take other action
on a software request. To process a software request, you change its status.
The request statuses that you can set are as follows:
Approve
On Hold
Deny
See
"Statuses of software requests in the Software Portal"
See
"About the approval of software requests"
To process a software request on the Administrator Portal page
1
In the Symantec Management Console, on the Settings menu, click All
Settings.
2
In the left pane, under Settings, click Software > Software Portal Settings >
Administrator Portal.
3
On the Administrator Portal page, under Requested Software, select the
software request.
Only the requests that require your attention are displayed. Use the search
feature to find and display other requests if necessary.
See
"Finding and filtering software requests"
4
Take either of the following actions:
To open the request for review, comments, or a status change, click Edit.
Reviewing and approving software requests
Processing a software request on the Administrator Portal page
on page 183.
on page 170.
on page 165.
on page 184.
185
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