Managing Configuration
items
This chapter includes the following topics:
About contract type resources
CMDB Solution lets you track several different types of contract data, including
the following:
A contract is a type of resource. You can associate contracts with other resources
such as a computer, a printer, and a monitor.
CMDB Solution includes predefined contracts. These predefined contracts are
Service Level Agreements and Contracts.
About datacenter type resources
Datacenter type resource types let you track IT management resources.
About contract type resources
About datacenter type resources
About service type resources
About computer resource types
Location of contract documents
Service definitions
Contract details
Chapter
6
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