Compaq ProLiant 8500 Integration Notes
Compaq ProLiant 8500 Integration Notes

Compaq ProLiant 8500 Integration Notes

Evaluating and implementing compaq data center solutions for microsoft windows 2000 datacenter server
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Integration Note
May 2001
13PS-0501B-WWEN
Prepared by OS Integration
Engineering
Compaq Computer Corporation
Contents
Overview.......................................3
Center Solutions ..........................3
Target Audience.........................3
Datacenter Server ........................4
Requirements.............................4
Solution Certification ..................5
Hardware Certification................7
Change Management.................7
Center Solutions ........................11
Features...................................11
Hardware .................................14
Software...................................16
Data Center Solution .................17
Installation................................17
Restrictions ..............................24
Troubleshooting .......................24
Resources ..................................27
Resources ..................................27
Evaluating and Implementing
Compaq Data Center Solutions
for Microsoft Windows 2000

Datacenter Server

Compaq leads the way in revolutionizing the economics
Abstract:
of enterprise computing with reliable, stable industry-standard
solutions for the data center. The powerful combination of ProLiant
Servers, StorageWorks and SANworks Enterprise Storage solutions,
Intelligent Manageability tools, and an industry-leading portfolio of
lifecycle services uniquely positions Compaq to deliver the total
Data Center solution.
Compaq recognizes that data center customers require the highest
level of reliability and stability as well as scalability in their solutions
because they run business critical applications. Data center
customers cannot afford downtime. Compaq provides a fully stress
tested solution which includes the servers, operating system, storage
and applications. We do not stop with a reliable and stable solution.
Compaq knows that it is important to strictly maintain the solutions
over the product lifecycle to ensure continuing stability, so we have
implemented a unique change management program specially
modeled for the data center. We are confident in our data center
solutions and are backing it up with combined support for the server
and operating system as well as cooperative support agreements with
application vendors. Compaq is your one-stop shopping and support
provider for reliable and stable data center solutions, meeting
industry standards.
This integration note includes certification and change management
information, installation instructions, and do's and don'ts for
implementing Compaq Data Center Solutions.
Help us improve our technical communication. Let us know what you think
about the technical information in this document. Your feedback is valuable
and will help us structure future communications. Please send your
comments to:
CompaqNT@Compaq.com

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Summary of Contents for Compaq ProLiant 8500

  • Page 1: Table Of Contents

    Hardware .........14 and applications. We do not stop with a reliable and stable solution. Software........16 Compaq knows that it is important to strictly maintain the solutions Implementing the Compaq Data Center Solution ....17 over the product lifecycle to ensure continuing stability, so we have Installation........17...
  • Page 2 ActiveAnswers, Compaq, the Compaq logo, Compaq Insight Manager, Compaq Insight Manager XE, NetFlex, ProLiant, and StorageWorks are registered United States Patent and Trademark Office. SANworks is a trademark and/or service mark of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.
  • Page 3: Overview

    99.99% uptime guarantee. Evaluating Compaq Data Center Solutions The following sections discuss the target audience for Compaq Data Center Solutions and the important features of the Windows 2000 Datacenter operating system (OS). Target Audience Any business wanting to increase levels of reliability, availability, and scalability for its business- critical applications is an ideal candidate for deploying a Compaq Data Center Solution.
  • Page 4: Certifying Windows 2000 Datacenter Server

    Compaq, exceeding these requirements is key to achieving the total Data Center solution. Compaq extends the 14-day stress test by adding external storage to the systems in certification and adding applications with kernel level drivers such as backup, management, and virus protection software.
  • Page 5: Compaq Data Center Solution Certification

    Data Center. Microsoft certified Compaq as the first OEM to offer solutions for Windows 2000 Datacenter and Compaq opened the first Joint Support Center with Microsoft on May 24, 2000.
  • Page 6 Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server For more information on the Compaq Data Center testing and certification, see http://www.compaq.com/solutions/datacenter/application.html http://www.veritest.com/mslogos/windows2000/compaq/. Figure 1 presents a graphical representation of the rigid software and hardware certification process for Compaq Data Center Solutions.
  • Page 7: Application Certification

    In addition, Compaq believes that extending the Data Center value proposition beyond the platform and operating system to the applications is key. To this end, Compaq has been working closely with targeted enterprise application vendors to stress the complete solution ProLiant 8500, Windows 2000 Datacenter Server, and the application in single node or in clustered configurations.
  • Page 8 All changes to the Compaq Data Center Solution are stress tested together on the specific model to ensure optimal compatibility within your data center environment. Each year we release a fully tested new server model and every 6 months we release baselines for these server models.
  • Page 9 This process pertains to all monitored components of the solution such as the following: All hardware and firmware revisions pertaining to the Compaq Data Center Solution Addition of a new qualified vendor for a particular Compaq Data Center Solution part Changes to Compaq Data Center Solution spare parts...
  • Page 10 July) so customers may easily schedule their server updates. Baselines The specific components released in the Compaq Data Center Solution are part of a two year protected baseline. Each component is obtainable and/or updateable for up to two years after the Compaq Data Center Solution release to address customer issues.
  • Page 11: Evaluating Compaq Data Center Solutions

    Non-critical bug fixes and driver revisions are provided as part of a certified planned baseline update for the Compaq Data Center Solution. In case of an extremely serious field issue that carries an unacceptably high risk to a customer’s operations, a “hot fix” (i.e., SoftPaq, Hot Fix, Quick Fix Engineering Patch (QFE), or similar update) will be issued against the installed baseline.
  • Page 12 Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server Compaq Availability The Compaq ProLiant HA/F500 4-node cluster for Datacenter provides increased availability and server utilization over current 2-node cluster offerings. In a 4-node environment, clusters can be configured to provide for multiple failures, and still offer 24x7 access to applications and data.
  • Page 13 Availability Partnership Compaq works closely with the customer over time to develop and implement a fully customized plan for maintaining their target availability levels and ensuring uninterrupted computing. The service includes assessing and managing planned and unplanned change, such as migrations, upgrades, business growth, or mergers.
  • Page 14: Hardware

    As the only worldwide authorized Prime Integrator for Microsoft Windows 2000 platforms and as the Microsoft Global Services Partner of the Year 2000, Compaq is uniquely qualified to deliver comprehensive data center solutions.
  • Page 15 Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server ProLiant Server Platform With the Compaq Data Center Solution, you have the ability to scale out or scale up by choosing the ProLiant 8500 Data Center Server. The features of this server are highlighted below.
  • Page 16: Software

    It provides device management capabilities that consolidate and integrate management data from Compaq and third-party devices using SNMP, DMI, and HTTP. With Compaq Insight Manager XE, you can monitor and manage groups of servers, clients, clusters and networking products anywhere, anytime from a standard web browser.
  • Page 17: Implementing The Compaq Data Center Solution

    These sections provide information on installing and implementing the Windows 2000 Datacenter Server operating system on Compaq Data Center Solutions. Step-by-step installation instructions and troubleshooting tips are provided along with the do’s and don’ts for the entire Compaq Data Center Solution.
  • Page 18 Note: Complete the operating system installation before installing any additional hardware options. If prompted for Compaq driver files, direct the path to C:\CPQDRVRS. Driver files are located in subdirectories in this path. Click the Browse button to view the directory.
  • Page 19 2. Type C at the Compaq Welcome screen to continue with the installation, or type V to view the original server configuration. After typing C, the server software license screen appears. Read all software license agreements provided with the server.
  • Page 20 Completing the Compaq Remote Insight Board Installation The Compaq Remote Insight Board comes preinstalled in the server. The driver is installed during the operation system installation. After the operating system installation is complete, check for the following error messages.
  • Page 21 In the Event Viewer, the following message displays: Unable to map address range for graphics card These errors occur because the Compaq Remote Insight Board and the server are using the same video controller. The operation of the server is not affected by these error messages.
  • Page 22 The Compaq ProLiant 8500 Data Center server has special requirements for installing supported hardware options. In most cases, drivers for the ProLiant 8500 Data Center server are preloaded for the supported hardware options. For the most current list of approved ProLiant 8500 Data Center server options and option installation instructions, visit the Compaq website: http://www.compaq.com/datacenter...
  • Page 23 This software contains device drivers, agents and utilities that take advantage of specific capabilities offered on Compaq products. These drivers are provided for use with Compaq hardware only. To run the Compaq Support Paq for Windows 2000 Datacenter Server: 1.
  • Page 24: Restrictions

    Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server Restrictions Since Compaq delivers a complete certified solution for data centers, there are certain restrictions implied regarding platforms and options as discussed in the “Data Center Do’s” and “Data Center Don’ts”...
  • Page 25 Complete the following procedure to restore a ProLiant 8500 Data Center server to its original configuration. Note: Begin at step 1 if your ProLiant 8500 Data Center server is connected to a Compaq Modular Array 8000 (MA8000) or Compaq Enterprise Modular Array 12000 (EMA12000) storage system.
  • Page 26 Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 5. Cycle power to the ProLiant 8500 Data Center server when directed. Be sure to leave the first software recovery CD-ROM in the CD-ROM drive. The System Configuration Utility and the Array Configuration Utility automatically reconfigure the ProLiant 8500 Data Center server.
  • Page 27: Appendix A-Compaq Web Resources

    Appendix B-Microsoft Web Resources Throughout this paper, we have discussed Microsoft certification procedures and requirements. After you visit the Compaq Web resources, refer to the Microsoft Windows 2000 Datacenter Server website for additional tools and information critical to your evaluation process. Table 5 lists Microsoft resources on the Web.

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