DirecTV D11 User Manual page 62

Other Information
Remote Control Problems
Problems with the remote control
4 Check that nothing is between the remote control and the remote sensor.
4 Make sure the remote control is in DIRECTV mode. Slide the mode switch to the DIRECTV position so the
remote will control the DIRECTV Receiver.
4 Check the batteries in the remote control. Th ey may be weak, dead or installed incorrectly. Try replacing batteries.
4 If you're entering a channel number that is less than four digits long, the receiver might wait two seconds before
tuning to the channel. Press ENTER after entering a channel number to tune immediately.
4 If you are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote
to control, make sure you fi rst slide the input switch to the corresponding device (DVD player, VCR, etc.). Th e
indicator light for the component you're trying to control should light up when you press a valid key for that
component. If it doesn't, make sure the input switch is clicked into the correct position.
A remote control indicator light starts fl ashing.
Th e batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries,
you may have to reprogram your remote to control other devices.)
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Troubleshooting