What Is Excluded - DirecTV SAT GO Owner's Manual

Warranty

What is Excluded?

Your warranty does NOT cover:
- Labor charges for installation or setup of the product.
- Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory
attachments used with the product.
- Product replacement because of misuse, accident, lightning damage, unauthorized repair,
or other cause not within the control of DIRECTV.
- Incidental or consequential damages resulting from the product. SOME STATES DO NOT
ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Any modifi cations or other changes to the product, including but not limited to software or
hardware modifi cation in any way other than as expressly authorized by DIRECTV, will void this
limited warranty.
Except in the case of hardware or software provided by DIRECTV, installing software
modifi cations, "hacks" or utilizing service access or "back doors" will void this limited warranty.
Reception transmission problems caused by signal conditions, telephone line, or cable or
antenna systems outside the unit.
- A product that has been modifi ed or adapted to enable it to operate in any country other
than the country for which it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifi cations.
- A product used for commercial or institutional purposes. DIRECTV makes no warranty that
the access connection will be a local (not long distance) phone call.
- The continued provisioning of any of the programming and other services delivered through
the system including but not limited to television programming, show information, program
guide data, and scheduling information.
Make Sure You Keep...
Please keep your sales receipt or other document showing proof of purchase. Attach it to this
User Guide and keep both nearby. Also keep the original box and packing material in case you
need to return your product.
Before Requesting Repair Service...
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV
Customer Care.
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