DirecTV SAT GO Owner's Manual

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Owner's Manual

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Summary of Contents for DirecTV DirecTV SAT GO

  • Page 1 Owner’s Manual...
  • Page 2: Notices

    8) Do not install near any heat sources such as radiators, heat registers, stoves, or other Be sure not to place your DIRECTV Sat-Go system near 9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized...
  • Page 3 Never insert objects of any kind into any openings in the DIRECTV Sat-Go system (other than the DIRECTV access card as detailed in this manual). • Place it on a fl at, hard surface — do not operate the DIRECTV Sat-Go system on a carpet or other padded surface. •...
  • Page 4: Recommendation To Avoid Or Minimize Phosphor Burn-In

    Notices Recommendation to Avoid or Minimize Phosphor Burn-in: Like all phosphor-based display devices and all TFT LCD Displays, LCDs can be susceptible to phosphor burn under certain circumstances. Certain operating conditions, such as the continuous display of a static image over a prolonged period of time, can result in phosphor burn if proper precautions are not taken.
  • Page 5: Table Of Contents

    Package Contents ........8 Inside the DIRECTV Sat-Go Case ......9 TV Display Panel .
  • Page 6 To Get Warranty Service........60 DIRECTV Protection Plan........61 DIRECTV PROTECTION PLAN Benefi...
  • Page 7 Card Compartment) *A full charge of the rechargeable battery pack can take as much as 8 hours. It is recommended that you charge the batteries overnight before the fi rst use. Antenna / DIRECTV Sat-Go Case RG-179 (15’) Phone Cable...
  • Page 8: Before Using Your Directv Sat-Go

    Before Using Your DIRECTV Inside the DIRECTV Sat-Go Case When you open the case, you’ll notice the DIRECTV Sat-Go case is the antenna and contains the easily removable TV. DIRECTV Sat-Go Case Opened DIRECTV Sat-Go TV Display DIRECTV Sat-Go! TV Receiver 3.
  • Page 9: Tv Display Panel

    The Cable compartment stores the AC power cable (permanently attached). 2. Remote Control 3. Access Card Slot The DIRECTV access card is pre-installed. The access card allows you to view DIRECTV programming. The slot also contains a RESET button. 4. TV Connector Panel 5.
  • Page 10 Before Using Your DIRECTV TV Display Panel 1. TV MENU Displays the TV Menu to adjust TV settings. This menu automatically times out after a few seconds. 2. TV INPUT / SELECT Changes the input source, or selects the highlighted TV MENU item when the TV MENU is 3.
  • Page 11 3. GUIDE Displays the onscreen program guide. 4. MENU Displays the DIRECTV Menu, a compact menu of settings and services. 5. ▼ ARROW ▲ / - CH + Moves the highlight bar up or down to move through the onscreen menus.
  • Page 12 Before Using Your DIRECTV TV Rear Connector Panel 1. SAT Connects the DIRECTV Sat-Go TV to the DIRECTV Sat-Go antenna or a residential DIRECTV antenna. 2. PHONE JACK Connects the TV to a telephone wall jack. We require a land-based telephone connection to communicate periodically with your TV.
  • Page 13: Remote Control

    All the functions for DIRECTV function can also be adjusted with the buttons on the TV display panel. NOTE: To use your remote control in DIRECTV mode, the remote control should be set to the DIRECTV logo. Changes remote to adjust the...
  • Page 14 To use your remote control in TV mode, the control should be set to TV. MODE SWITCH Changes remote to adjust the TV INPUT DIRECTV menu or the TV menu, or to control other equipment TV INPUT Changes the input source SELECT...
  • Page 15 Before Using Your DIRECTV Difference of key operation in TV mode and DIRECTV mode - The following buttons are operated differently in TV mode and DIRECTV mode. MENU MENU GREEN YELLOW NUMBER KEYS Inserting the Batteries You must insert or replace the batteries in the remote control when you: Purchase the DIRECTV Sat-Go.
  • Page 16: Inserting Battery Into The Tv

    8 hours.) SCREWS 1. Open the DIRECTV Sat-Go case and remove the TV by lifting the TV from the DIRECTV Sat-Go case. 2. On the back of the TV, unscrew the two screws holding the battery cover in place.
  • Page 17 Setting Up Your DIRECTV This section describes how to set up the DIRECTV Sat-Go TV and antenna. Select the most appropriate procedure depending on your requirements. Finding a Suitable Antenna Site When selecting a site to obtain a satellite signal, choose a location with an unobstructed view of the southern sky--no trees, leaves, or buildings can be in the line of sight between the antenna and the satellite.
  • Page 18: Setting Up Your Directv Sat-Go

    Setting Up Your DIRECTV Setting Up the DIRECTV Sat-Go TV and Antenna 1. Open the DIRECTV Sat-Go case and antenna by opening the latches and lifting the handle. 2. Lift the TV display to an upright position allowing space to rotate the antenna. After rotating the antenna, you may remove the integrated TV/Receiver.
  • Page 19: Connecting The Directv Sat-Go Tv To The Antenna

    Note: You can place the antenna up to 15’ from the DIRECTV Sat-Go TV for remote viewing, and up to a maximum of 100’ with an optional RG-6 cable. A residential DIRECTV dish can also be connected via an optional RG-6 cable for in-home viewing.
  • Page 20 4. Replace the cable cover. For DC power 1. Remove the DC cable from the DIRECTV Sat-Go case. 2. Remove the TV from the DIRECTV Sat-Go case. 3. Connect the DC cable to the DC connector on the side of the receiver and to a DC power source such as a cigarette lighter in a car or boat.
  • Page 21 Setting Up Your DIRECTV Guided Setup and Activation Now that your DIRECTV Sat-Go is hooked up and plugged in, you’re ready to fi nish all the details to begin receiving your DIRECTV Make sure the MODE SWITCH on the remote control is set to DIRECTV.
  • Page 22 Antenna coordinates (Direction and Angle numbers) are based on the ZIP code of your location. You can use these coordinates when aligning your antenna to the satellites. 1. Turn on the DIRECTV Sat-Go, press the 2. Select Repeat Satellite Setup in the Satellite menu.
  • Page 23 Press and hold the Signal button on the receiver to exit and watch live You have now successfully set up the DIRECTV Sat-Go and are receiving the DIRECTV satellite signal.
  • Page 24 Setting Up Your DIRECTV Set Up Checklist If the signal is not found, check the following to be sure the TV and antenna set-up have been properly followed: • Verify all cable connections are correct and each connection is seated properly.
  • Page 25 Setting Up Your DIRECTV Connecting Your DIRECTV Sat-Go to other Equipment There are several ways to connect your DIRECTV Sat-Go to match your particular equipment setup and to gain optimum signal quality. The basic steps are as follows: • Connect your DIRECTV Sat-Go to your VCR or DVD player •...
  • Page 26 DIRECTV Sat-Go TV rear connector panel. 2. Connect the audio cable to the audio output jacks (L/R) on the VCR or DVD Player and to the COMPONENT AV IN 2 jacks (L/R) on the DIRECTV Sat-Go TV rear connector panel. UNIT IMAGE...
  • Page 27 (AV IN 1) on the DIRECTV Sat-Go TV rear connector panel. 2. Connect the audio cable to the audio output jacks (L/R) on the VCR or DVD Player and to the audio input jacks (AV IN 1) on the DIRECTV Sat-Go TV rear connector panel. ®...
  • Page 28: Connecting Your Directv Sat-Go To A Telephone Line (When Used In The Home)

    Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the DIRECTV Sat-Go TV rear connector panel. A phone connection is not required for outdoor use, but you will need to connect to a phone line occasionally if you want to purchase pay per view movies.
  • Page 29: Connecting Your Directv Sat-Go System To A Second Tv Or Monitor

    Connecting your DIRECTV Sat-Go system to a second TV or Monitor The DIRECTV Sat-Go system has a special signal output capability that allows you to connect a second TV or monitor to your DIRECTV Sat-Go TV. 1. Connect the video cable to the video input jack on the second TV or monitor and to the video output jack (AV OUT) on the DIRECTV Sat-Go TV rear connector panel.
  • Page 30: Completing The Connections

    Setting Up Your DIRECTV Completing the Connections Plug all power cords into electrical sockets. ® Sat-Go...
  • Page 31: Installing The Directv Access Card

    DIRECTV unless Customer Service instructs you to do so and must be properly inserted to obtain DIRECTV programming. In the event you are directed to replace the access card, please follow the steps below: 1.
  • Page 32: Guided Setup For Directv Service

    Now that your DIRECTV Sat-Go equipment is all hooked up and plugged in, you’re ready to fi nish all the details to begin receiving your DIRECTV service. 1) Make sure the MODE switch on the remote control is set to DIRECTV.
  • Page 33: Activating Your Directv Service

    Note your access card and receiver ID numbers (fi nd these by pressing MENU, then go to Settings and press SELECT. Then go to Setup and press SELECT. Highlight Info & Test and press SELECT. When you’re ready, just call 1-800-DIRECTV (1-800-494-4388) and pick the programming package that’s right for you. ®...
  • Page 34: Basic Operation

    Watching TV With the MODE switch to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote control (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away).
  • Page 35: The Guide

    The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 3.5 days in advance. Find out what’s on (now or later), change the channel, fi nd and purchase a pay per view movie or event, or search for a program you’re...
  • Page 36: Autotune

    Basic Operation Autotune An even better way to catch all your favorites Autotune is a great way to see your favorite programs on your schedule. You won’t miss your favorite series because it moved to a different day or time, or miss your team’s playoff game because you had to work late.
  • Page 37: Pay Per View

    Basic Operation SELECT MENU TIP: You can also order DIRECTV Pay Per View movies and events on the Internet at DIRECTV. com or over the phone at 1-800-531-5000. Keep in mind, though, there is an ordering fee for those purchases placed over the phone.
  • Page 38: Using The Tv Menu

    Using the TV Menu POWER TV INPUT TIP: Make sure the MODE switch on the remote control is set to TV. Set the MODE switch to TV and then press MENU on your remote control or you can press TV Menu on the TV Display Panel to easily access the TV Menu. Once the TV Menu is displayed, use the UP and DOWN arrows on the remote control to highlight a desired menu item, then press SELECT to access that item.
  • Page 39: Sound

    Using the TV Menu Size You can change the size of the screen to that which best corresponds to your viewing requirements. NOTE: This is typically used for content that is natively displayed in Widescreen format. 1) Press MENU to display the TV Menu. 2) Highlight Picture and press SELECT.
  • Page 40: Settings

    Using the TV Menu Settings Language To choose a language from the TV Menu, follow these steps: 1) Press MENU to display the TV Menu. 2) Highlight Settings and press SELECT. 3) Highlight Language and press SELECT. 4) Press SELECT on a desired language of the followings. English –...
  • Page 41: Parental Controls

    NOTE: This Parental Controls menu is adapted to external input (AV IN 1). When the input is DIRECTV, this menu is deactivated. To adjust the Parental Controls of DIRECTV input, see the Parental Controls in page 50. NOTE:...
  • Page 42 Using the TV Menu TV Rating - Children Blocks TV shows based on children’s age rating. 1) In the Parental Controls menu, select TV Rating-Children and press SELECT. 2) Highlight Age or Fantasy Violence and press SELECT. 3) Press SELECT on a desired rating of the followings. TV-Y: Young children.
  • Page 43: Using The Menu

    DIRECTV logo. If the MODE switch is to the left (under the DIRECTV logo), press MENU on your remote control or MENU on the TV receiver panel to easily access the DIRECTV features (Menu).
  • Page 44: Audio Options

    Using the Menu Audio Options Some programs have alternate audio available (such as other language tracks or Dolby Digital). You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching.
  • Page 45: Pay Per View

    Using the Menu Pay Per View This option enables you to check out DIRECTV category. While in the Guide, press MENU, then select Pay Per View. You will see three choices for sorting the listings. Choose All to display all current pay per view programs.
  • Page 46: Date & Time

    Using the Menu Date & Time This option gives you a convenient way to look up to 3.5 days ahead in the Guide, without having to scroll through pages of programs. Favorites Favorites allows you to set up special, customized Guide that shows only those channels you choose.
  • Page 47: Caller Id & Messages

    Using the Menu Caller ID & Messages This feature lets you get messages from DIRECTV. If you have Caller ID service, you can also view phone calls you’ve received or turn call notifi cation on or off.* Press MENU to display the Menu, select Caller ID & Msgs, then select Edit Settings.
  • Page 48: Parental Controls

    Parental Controls NOTE: This Parental Controls menu in the DIRECTV input. To adjust the Parental Controls of external input, see the TV Menu – Parental Controls Parental Controls enables parents to place certain restrictions on just who’s watching what, and require a passcode to view restricted programming.
  • Page 49 Using the Menu TIP: The Parental Control icon in the Channel Banner will tell you if the receiver is locked, temporarily unlocked, or unlocked. Locked Unlocked Temporarily Unlocked Now, lock it Once you’ve set the restrictions you want, choose Lock Now from the left menu.
  • Page 50: Menu Map

    Menu Map TV Menu Picture Mode Custom Picture Picture Color Tone Size Sound Sound Mode Language Closed Caption Settings Backlight Brightness Internal Battery Change Password Block MPAA Ratings TV Rating – Children Parental Controls TV Rating - General No rating programs Custom, Dynamic, Standard, Mild, Movie Contrast, Brightness, Sharpness, Color, Tint Cool1, Cool2, Normal, Warm1, Warm2...
  • Page 51 Menu Map Menu (for DIRECTV Settings Category Sort Pay Per View Search Date & Time Favorites Previous Ch’s Calls & Msgs Parental Controls ® Service) Info & Test, Sat. & Ant., Remote, Audio, Display, TV Setup Type, Access Card, Reset, Done...
  • Page 52: Troubleshooting

    Caller ID information. TV will not turn on • Check to make sure the DIRECTV Sat-Go system is connected to power (either AC or DC power). • Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
  • Page 53 Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again. • Unplug the DIRECTV Sat-Go system for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be abnormally high or low. •...
  • Page 54: Remote Control Problems

    • If you are trying to operate a device other than the DIRECTV Sat-Go TV that you have programmed the remote to control, make sure you fi rst slide the mode switch to the corresponding device (DVD player, VCR, etc.). The indicator light for the component you’re trying to control should light up when you press a valid key for that component.
  • Page 55: Running The System Test

    Follow these steps to run the diagnostics system test on your DIRECTV Sat-Go System 1) Turn on your TV. 2) Slide the mode switch to the DIRECTV position to put the remote control in satellite - controlling mode, then press MENU. 3) Select Settings.
  • Page 56: System Errors

    “low battery warning” on the DIRECTV Sat-Go may be triggered some time before it is in fact near a critical point for any given automobile battery. DIRECTV has designed the DIRECTV Sat-Go system to adhere to industry standards for voltage tolerances and as a result each user should carefully monitor the automobile battery drain in this situation.
  • Page 57: Warranty

    You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the system then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.
  • Page 58: What Is Excluded

    ABOVE EXCLUSION MAY NOT APPLY TO YOU. Any modifi cations or other changes to the product, including but not limited to software or hardware modifi cation in any way other than as expressly authorized by DIRECTV, will void this limited warranty.
  • Page 59: To Get Warranty Service

    Warranty To Get Warranty Service... Warranty service will be provided by DIRECTV. If you believe you need service for your system, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number.
  • Page 60: Fcc Customer Information

    • Increase the separation between the equipment and the DIRECTV Sat-Go system. • Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Sat-Go system is connected. • Consult the dealer or an experienced radio/TV technician for help.
  • Page 61 REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Sat-Go system causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as...
  • Page 62: Specifi Cations

    Specifi cations Item DIRECTV Sat-Go unit Dimensions Type Display Area LCD Panel Max. Resolution Viewing Angle Satellite In Phone Jack Service Port Input / Output AV Out AV In 1 AV In 2 AC Power Input DC Power Input Optional LiPB battery...
  • Page 63 1-800-DIRECTV (1-800-347-3288). ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL. DEPOSIT OR PREPAYMENT MAY BE REQUIRED. Programming is subject to change at any time. ©2007 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECTV, Inc.
  • Page 64 Dish-Pointing Coordinates State City Direction Angle Birmingham Mobile Little Rock Flaqstaff Phoenix Tucson Fresno Los Angeles San Diego San Francisco Denver Grand Junction Hartford Washington Jacksonville Miami Orlando Tampa Atlanta Savannah Davenport Des Moines Boise Chicago Indianapolis Wichita Louisville Baton Rouge New Orleans Shreveport Boston...
  • Page 65 Dish-Pointing Coordinates State City Roanoke Burlington Seattle Spokane Madison Milwaukee Charleston Cheyenne Direction Angle...

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