ScanSoft TEXTBRIDGE PRO-MILLENIUM Manual page 12

Additional information about contacting TextBridge Technical
Support is provided in the TextBridge Help menu.
If you must contact ScanSoft Technical Support, the following
information will help in solving the problem:
Your software version number
(This is on the back of the CD envelope and in the Help menu
under About TextBridge.)
Your software serial number
(This is the serial number on the back of the TextBridge CD-ROM
envelope and in the Help menu under About TextBridge.)
Your scanner make and model
A description of the steps that led up to the problem
If TextBridge generated an error message, a verbatim description
of the error message or its number and when it appeared.
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TextBridge Pro Millennium User's Guide