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C h a p t e r F i v e
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won't turn on.
Digital broadcasting screen
problem
Color smudge on screen.
Note
If you watch a still image or the screen in the Normal(4:3) aspect ratio format for a
long time, images may be burned onto the screen.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the TV/Video button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
Unplug the TV for 30 seconds, then try
operating it again.
Press the "MODE" button to put your remote
control in the "TV" mode.
Make sure the wall outlet is working.
Please check the digital signal strength and input
antenna.
Please operate the Perfect Focus function of
Side-AV terminal on Menu.
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