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Appendix A
Troubleshooting the Boot Process
Table A-1
information may be useful when in contact with TAC about a specific error
message.
Table A-1
Field
Slot_number
Cpu_number
Failure_level
OL-6037-01
lists the fields in the error message and describes their meanings. This
Fields in the Diagnostic Monitor Error Message
Description
The slot number reporting the error.
The CPU number reporting the error. This field is 1 for
boards with a single MIPS CPU.
There are three types of failure levels:
Board - The CSS 11501 motherboard or a specific
•
module in the CSS 11503 or CSS 11506. If the CSS
completes the boot process, but a component or module
has failed, the CSS also generates a boot log message.
Backplane - An EEPROM failure is a catastrophic
•
failure. Contact TAC for technical assistance.
Chassis - A fan failure has occurred. After the boot
•
process has completed, a log message appears with
information on which fan has failed. For information on
troubleshooting a fan failure, see the Cisco 11500 Series
Content Services Switch Hardware Installation Guide.
Cisco Content Services Switch Getting Started Guide
Diagnostic Tests for Hardware and Error Messages
A-3
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