Additional Troubleshooting Suggestions; Network Adapter Cards; Configuration; Switch Integrity - NETGEAR GS724AT - ProSafe Gigabit Smart Switch Hardware Installation Manual

GS700AT Hardware Installation Guide
Table A-1. Troubleshooting Chart (continued)
Symptom
A segment or device is
not recognized as part of
the network.
ACT LED is flashing
continuously on all
connected ports and the
network is disabled.

Additional Troubleshooting Suggestions

If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the
troubleshooting suggestions in this section.

Network Adapter Cards

Ensure the network adapter cards installed in the PCs are functioning correctly and the latest
software driver has been installed.

Configuration

If problems occur after altering the network configuration, restore the original connections and
determine the problem by implementing the new changes, one step at a time. Ensure that cable
distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet
limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting the switch. To reset the switch,
disconnect the AC power from the switch and then reconnect AC source. If the problem continues,
contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside
of North America, please refer to the support information card included with your product.
A-2
Cause
One or more devices are
not properly connected,
or cabling does not meet
Ethernet guidelines.
A network loop
(redundant path) has
been created.
v1.0, December 2007
Solution
Verify that the cabling is correct. Ensure all
connectors are securely positioned in the required
ports. Equipment may have been accidentally
disconnected.
Break the loop by ensuring that there is only one
path from any networked device to any other
networked device.
Troubleshooting