Lexmark 560n - X Color Laser Manual
Lexmark 560n - X Color Laser Manual

Lexmark 560n - X Color Laser Manual

Clearing jams guide
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Lexmark™ X560
Clearing Jams Guide
Avoiding and clearing
jams

Avoiding jams

The following hints can help you avoid jams:
Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide
available on the Lexmark Web site at
www.lexmark.com/publications.
Do not load too much paper. Make sure the stack height does
not exceed the indicated maximum height.
Do not load wrinkled, creased, damp, or curled paper.
Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Store the paper in an appropriate environment.
Do not remove trays while the printer is printing.
Push all trays in firmly after loading paper.
Make sure the guides in the trays are properly positioned, and
are not pressing too tightly against the paper.
Make sure all printer cables are attached correctly. For more
information, see the setup documentation.
Understanding jam messages
and locations
Open doors and covers, and remove trays to access jam locations.
The illustration shows possible jam locations. To resolve any jam
message, you must clear all paper from the paper path.
Jam message
Area name
1
Jam at Exit
Fuser top
Open Door A
2
Fuser bottom
Jam at Reg. Roll
Open Door A
3
Jam at Duplexer
Optional duplex unit
Open Door A
Lift Belt Unit
4
Jam at Tray 3
Optional 550-sheet tray
(Tray 3)
Open Tray 3
Open Door A
5
Standard tray (Tray 2)
Jam at Tray 2
Open Tray 2
Open Door A
6
Jam at Tray 1
Multipurpose Feeder (Tray 1)
Check Tray 1
Open Door A
1
Jam message
Area name
7
Jam at Scanner
ADF tray
Open ADF Cover R
and Remove Paper
Turn the Green Dial
to Remove Paper
Clearing Tray 1 (MPT) jams
If the paper did not feed from the multipurpose feeder
correctly, Jam at Tray 1 appears.
1
Pull the jammed paper out of the multipurpose feeder tray,
and then remove any remaining paper from the tray.
2
Push the release button, and gently lower the front door.
CAUTION—HOT SURFACE: To reduce the risk of injury
from a hot component, allow the surface to cool before
touching it.

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Summary of Contents for Lexmark 560n - X Color Laser

  • Page 1: Avoiding Jams

    The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
  • Page 2 Remove any jammed paper from inside the printer. Close the front door.
  • Page 3: Clearing Tray 2 Jams

    Clearing Tray 2 jams Grasp the handle, and pull Tray 1 out. Remove the tray Remove any jammed paper from inside the tray housing. completely. If the paper did not feed from Tray 2 correctly, the jam is in the tray. Jam at Tray 2 appears.
  • Page 4 Remove the jam. The jam could be in the tray or behind the • Jams behind the tray area—Locate the jam on the tray area. bottom surface of the tray housing. You may have to reach far under the printer to locate the jam, as shown in the •...
  • Page 5: Clearing Tray 3 Jams

    Remove any jammed paper from inside the printer. Close the front door. • Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out. Clearing Tray 3 jams If the paper did not feed from Tray 3 correctly, the jam is in the tray. Jam at Tray 3 appears.
  • Page 6 Push the release button, and gently lower the front door. • Jams behind the tray area—Locate the jam on the Remove any jammed paper from inside the printer. bottom surface of the tray housing. You may have to reach CAUTION—HOT SURFACE: To reduce the risk of injury far under the printer to locate the jam, as shown in the from a hot component, allow the surface to cool before following illustration.
  • Page 7: Clearing Jams In The Fuser

    CAUTION—HOT SURFACE: To reduce the risk of injury Close the front door. Lift the fuser pressure release levers to release tension on the from a hot component, allow the surface to cool before paper. touching it. Push the release button, and gently lower the front door. Clearing jams in the fuser If the paper is jammed in the fuser area, Jam at Exit or Jam at Reg.
  • Page 8 Lift the fuser cover, and then remove the jammed paper. Close the fuser cover, and then lower the pressure release Close the front door. levers.
  • Page 9: Clearing Jams In The Duplex Unit

    Clearing jams in the duplex unit Pull out the jammed paper from the duplex unit. If jammed Lift the transfer belt unit. paper cannot be found, go to the next step. If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path.
  • Page 10: Clearing Jams In The Adf

    Clearing jams in the ADF Close the transfer belt unit. Close the front door. If the paper is jammed in the ADF, Jam at Scanner appears. Remove all jammed paper, and make sure the paper feed tray is not overfull. Remove all paper from the paper feed tray, and then open the ADF cover.
  • Page 11 If the jam is in the paper feed area, remove the jam by carefully If the jam is at the paper exit area, turn the dial to remove the Close the ADF cover. pulling it up. jam. Open the scanner cover and remove any jammed paper from the paper feed area.
  • Page 12 Close the scanner cover. When all the jammed paper is removed, Return the Removed Original and Press Start appears. Place the original document in the ADF, and then press Start continue with the scan job.

This manual is also suitable for:

X560nX560

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