Page 1 ThinkSystem SR570 Messages and Codes Reference Machine Types: 7Y02 and 7Y03...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Eleventh Edition (May 2025) ©...
Page 4 ThinkSystem SR570 Messages and Codes Reference...
Page 5 Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 ThinkSystem SR570 Messages and Codes Reference...
Page 7 Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 8 If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 9 Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0013L [PowerSupplyElementName] has Failed. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 10 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400AI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] completed. FQXSPBR400BI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] failed to complete. FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor Informational...
Page 11 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBT0018I System [ComputerSystemElementName] boot initiated. Informational FQXSPBT0019I Critical Stop during OS load on system Informational [ComputerSystemElementName]. FQXSPBT0020I Run-time critical stop on system [ComputerSystemElementName]. Informational FQXSPBT0021I OS Graceful stop on system [ComputerSystemElementName]. Informational FQXSPBT0022I OS Graceful shutdown begun on system...
Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA2009I Numeric sensor [NumericSensorElementName] going high (upper Informational critical) has deasserted. FQXSPCA2010I Numeric sensor [NumericSensorElementName] going high (upper Informational non-recoverable) has deasserted. FQXSPCA2011I Numeric sensor [NumericSensorElementName] going high (upper Informational non-recoverable) has deasserted.
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCR2001I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. FQXSPDA0001I The Power Button [ButtonElementName] has been pressed. Informational FQXSPDA0002I The Sleep Button [ButtonElementName] has been pressed. Informational FQXSPDA0003I The Reset Button [ButtonElementName] has been pressed.
Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM0001I The Log [RecordLogElementName] used by Informational [ManagedSystemElementName] has been disabled. FQXSPEM0002I The Log [RecordLogElementName] used by Informational [ManagedSystemElementName] has been disabled. FQXSPEM0003I The Log [RecordLogElementName] has been cleared. Informational FQXSPEM0004I The Log [RecordLogElementName] is full.
Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM2011I Controller [ControllerElementName] has returned to normal on Informational management system [ComputerSystemElementName]. FQXSPEM2012I Management system [ComputerSystemElementName] is enabled. Informational FQXSPEM2013I Management system [ComputerSystemElementName] is enabled. Informational Informational FQXSPEM2014I Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName].
Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4018I Enclosure/Chassis issue detected with one or more units. Please Informational check the enclosure/chassis units to repair the problem.([arg1],[arg2], [arg3],[arg4],[arg5]) FQXSPEM4019I Connectivity issue detected with the enclosure/chassis. Please check Informational your cable configurations to repair the problem.([arg1],[arg2],[arg3], [arg4],[arg5])
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPFW0004I UEFI advanced memory test is running. Informational FQXSPFW0005I UEFI advanced memory test is completed. Informational FQXSPFW2000I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. FQXSPFW2001I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion.
Page 18 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2009I System [ComputerSystemElementName] has recovered from a EISA Informational Fail Safe timeout. FQXSPIO2010I Bus [SensorElementName] has recovered from a Correctable Bus Informational Error. FQXSPIO2012I System [ComputerSystemElementName] has recovered from a Fatal Informational NMI.
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA2012I An Over-Temperature Condition has been removed on the Informational [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Informational FQXSPMA2013I The System [ComputerSystemElementName] has detected a POST Error deassertion. FQXSPMA2016I Redundancy Degraded for [RedundancySetElementName] has Informational deasserted.
Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1]. Informational FQXSPNM4024I IPv6 stateless auto-configuration enabled by user [arg1].
Page 21 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4008I The soft minimum power cap value changed from [arg1] watts to Informational [arg2] watts. FQXSPPP4011I Power capping was activated by user [arg1]. Informational FQXSPPP4012I Power capping was deactivated by user [arg1]. Informational FQXSPPP4013I Static Power Savings mode has been turned on by user [arg1].
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4040I The server was powered off via Platform Event Filter. Informational FQXSPPP4041I The server was powered off via Real Time Clock (scheduled power Informational off). FQXSPPP4042I Management Controller [arg1] reset was initiated due to Power-On- Informational Reset.
Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled. Informational FQXSPPW0010I [PowerSupplyElementName] has encountered an error during power Informational down. FQXSPPW0011I [PowerSupplyElementName] has lost power. Informational FQXSPPW0015I Power On for system [ComputerSystemElementName]. Informational FQXSPPW0017I Computer System [ComputerSystemElementName] Enabled.
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0089I Redundancy [RedundancySetElementName] has been restored. Informational FQXSPPW0090I Redundancy [RedundancySetElementName] has been restored. Informational FQXSPPW0091I Redundancy [RedundancySetElementName] has been restored. Informational FQXSPPW0092I [LogicalDeviceElementName] has transitioned to a D0 power state. Informational FQXSPPW0093I [LogicalDeviceElementName] has transitioned to a D1 power state.
Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2033I Numeric sensor [NumericSensorElementName] going low (lower Informational critical) has deasserted. FQXSPPW2034I Numeric sensor [NumericSensorElementName] going low (lower Informational critical) has deasserted. FQXSPPW2035I Numeric sensor [NumericSensorElementName] going low (lower Informational critical) has deasserted.
Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2058I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state. FQXSPPW2059I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state. FQXSPPW2060I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical.
Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2105I Non-redundant:Sufficient Resources from Insufficient Resources for Informational [RedundancySetElementName] has deasserted. FQXSPPW2106I Non-redundant:Sufficient Resources from Insufficient Resources for Informational [RedundancySetElementName] has deasserted. FQXSPPW2107I Non-redundant:Sufficient Resources from Insufficient Resources for Informational [RedundancySetElementName] has deasserted.
Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2001I The [StorageVolumeElementName] has recovered from a fault. Informational Informational FQXSPSD2002I Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. FQXSPSD2003I Hot spare disabled for [ComputerSystemElementName]. Informational FQXSPSD2004I Consistency check completed for [ComputerSystemElementName].
Page 30 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4002I Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB Informational client at IP address [arg4]. FQXSPSE4003I Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. Informational FQXSPSE4004I Remote access attempt failed.
Page 31 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4025I SSH Client key removed from user [arg1] by user [arg2] from [arg3] at Informational IP address [arg4]. FQXSPSE4026I Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP Informational address [arg3].
Page 32 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4051I Management Controller [arg1] joined the neighbor group [arg2] by Informational user [arg3] at IP address [arg4]. FQXSPSE4052I The password of neighbor group [arg1] is modified by [arg2] [arg3] at Informational IP address [arg4].
Page 33 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4004I Test Call Home Generated by user [arg1]. Informational FQXSPSS4005I Manual Call Home by user [arg1]: [arg2]. Informational FQXSPSS4006I Call Home to [arg1] failed to complete: [arg2]. Informational FQXSPSS4007I The BMC functionality tier is changed from [arg1] to [arg2].
Page 34 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0030I Sensor [SensorElementName] has indicated a running state. Informational FQXSPUN0031I Sensor [SensorElementName] has indicated an in-test state. Informational FQXSPUN0032I Sensor [SensorElementName] has indicated a power off state. Informational FQXSPUN0033I Sensor [SensorElementName] has indicated a on-line state.
Page 35 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN2023I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable. FQXSPUN2026I Device [LogicalDeviceElementName] has been removed from unit Informational [PhysicalPackageElementName]. FQXSPUN2027I Device [LogicalDeviceElementName] has been added. Informational FQXSPUN2028I Device [LogicalDeviceElementName] has been disabled.
Page 36 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP2005I The firmware or software on system [ComputerSystemElementName] Informational are compatible. FQXSPUP2006I Valid and Supported hardware was detected on system Informational [ComputerSystemElementName]. FQXSPUP2007I Valid and Supported firmware or software was detected on system Informational [ComputerSystemElementName].
Page 37 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM0014G Sensor [SensorElementName] has failed on management system Warning [ComputerSystemElementName]. FQXSPEM0015J FRU [PhysicalPackageElementName] has failed on management Warning system [ComputerSystemElementName]. FQXSPIO0014J Bus [SensorElementName] is operating in a degraded state. Warning FQXSPIO0023G Slot [PhysicalConnectorElementName] disabled on system...
Page 38 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0042J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPPW0043J Numeric sensor [NumericSensorElementName] going high (upper Warning non-critical) has asserted. FQXSPPW0057J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state.
Page 39 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0049J The RAID controller in PCI slot [arg1] is in warning status. At least one Warning physical drive is in unconfigured bad state. FQXSPUN0051J The RAID controller in PCI slot [arg1] is asserted a warning. Foreign Warning configuration is detected.
Page 40 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0025N Sensor [SensorElementName] has transitioned to non-recoverable. Error FQXSPCA0031L Redundancy Lost for [RedundancySetElementName] has asserted. Error FQXSPCA0035M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. FQXSPCR0001N Sensor [SensorElementName] has transitioned to non-recoverable Error from a less severe state.
Page 41 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA4035M Health of DIMM [arg1] is in error state and sub-state is [arg2]. Error Error FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. Error FQXSPOS4010I OS Crash Video Capture Failed.
Page 42 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper Error critical) has asserted. FQXSPPW0048N Numeric sensor [NumericSensorElementName] going high (upper Error non-recoverable) has asserted. FQXSPPW0049N Numeric sensor [NumericSensorElementName] going high (upper Error non-recoverable) has asserted.
Page 43 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0108M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. FQXSPPW0109M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. FQXSPPW0110M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. FQXSPPW0117M Sensor [SensorElementName] has transitioned to critical from a less Error severe state.
Page 44 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0040L Redundancy Lost for [RedundancySetElementName] has asserted. Error FQXSPUN0044M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. Error FQXSPUN0047N Sensor [SensorElementName] has transitioned to non-recoverable. FQXSPUN0050M The RAID controller in PCI slot [arg1] is in critical state. At least one Error logical drive is offline.
Page 45 User Action: Information only; no action is required. • FQXSPBR4001I: Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 46 • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0095 User Action: Information only;...
Page 47 Complete the following steps until the problem is solved: 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the BMC. 2. After 45 seconds, reconnect the server to the power source and turn on the server. 3.
Page 48 Information only; no action is required. • FQXSPBR400BI: Management Controller [arg1]: cloning configuration from neighbor server [arg2] by group name [arg3] failed to complete. This message is for the use case where a user synchronizes a Management Controller configuration by Federation and the restoration fails to complete.
Page 49 Information only; no action is required. • FQXSPBR400FI: The neighbor group management is [arg1] by user [arg2] from [arg3] at IP address [arg4]. Neighbor group management is enabled or disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0272...
Page 50 Information only; no action is required. • FQXSPBT0003I: Power Cycle Soft requested for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System has been Power Cycled Soft. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0276...
Page 51 Information only; no action is required. • FQXSPBT0007I: No bootable media available for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System with No Bootable Media. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0286...
Page 52 • FQXSPBT0011I: User timeout on boot for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System that has been requested to perform a boot but detected a User-timeout on boot. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 53 User Action: Information only; no action is required. • FQXSPBT0015I: System [ComputerSystemElementName] boot diagnostics initiated. This message is for the use case when an implementation has detected a System Diags Boot was Completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0302...
Page 54 User Action: Information only; no action is required. • FQXSPBT0019I: Critical Stop during OS load on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Critical Stop During OS Load. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 55 • FQXSPBT0023I: OS Graceful shutdown begun on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected an OS Graceful Shutdown began. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0326 User Action: Information only;...
Page 56 Complete the following steps until the problem is solved: 1. Reseat the failing fan indicated by the fan LED. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPCA0003M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 57 3. Make sure that the room temperature is within operating specifications. 4. Upgrade all system and chassis (if applicable) firmware to the latest level. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0008M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 58 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0010N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
Page 59 3. Make sure that the room temperature is within operating specifications. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPCA0012I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
Page 60 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0016M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 61 4. Upgrade all system and chassis (if applicable) firmware to the latest level. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0018N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe.
Page 62 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0526 User Action: Information only; no action is required. • FQXSPCA0021I: Sensor [SensorElementName] has transitioned to non-critical from a more severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from more severe.
Page 63 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 64 • FQXSPCA0027I: Sensor [SensorElementName] indicates a monitor state. This message is for the use case when an implementation has detected a Sensor indicates a monitor state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0532 User Action: Information only;...
Page 65 • FQXSPCA0031L: Redundancy Lost for [RedundancySetElementName] has asserted. This message is for the use case when Redundancy Lost has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0802 User Action: Complete the following steps until the problem is solved: 1.
Page 66 Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0810 User Action: Complete the following steps until the problem is solved: 1. Make sure that the connectors on fan n are not damaged. 2.
Page 67 User Action: Information only; no action is required. • FQXSPCA2002I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure...
Page 68 Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0485 User Action: Information only; no action is required. • FQXSPCA2006I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 69 This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only;...
Page 70 Information only; no action is required. • FQXSPCA2015I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No...
Page 71 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required. • FQXSPCA2019I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.
Page 72 This message is for the use case when Redundancy Lost has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0803 User Action: Information only; no action is required. •...
Page 73 This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0811 User Action: Information only;...
Page 74 Information only; no action is required. • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0078 User Action:...
Page 75 • FQXSPCR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0524...
Page 76 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0248 User Action: Information only; no action is required. • FQXSPDA0002I: The Sleep Button [ButtonElementName] has been pressed. This message is for the use case when an implementation has detected a Sleep Button was Pressed. Severity: Info Serviceable: No Automatically notify Support: No...
Page 77 CIM Prefix: PLAT CIM ID: 0256 User Action: Information only; no action is required. • FQXSPDA2000I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
Page 78 User Action: Information only; no action is required. • FQXSPDM4002I: Device [arg1] VPD is not valid. The VPD for a device is invalid Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Information only;...
Page 79 Information only; no action is required. • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client. User generated a new encryption key and certificate signing request for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
Page 80 • FQXSPDM4011I: EKMS server protocol set by user [arg1]: TKLMServerProtocol=[arg2] . A user configured the EKMS server protocol Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0293 User Action: Information only;...
Page 81 1. RAID controller must have reported a warning event. Please check the RAID event with LSA or storcli and take proper action according to MegaRAID user guide. 2. If the problem has been resolved, run "storage -evtfwd deassert warning" command to de-assert the warning status.
Page 82 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only;...
Page 83 This message is for the use case when an implementation has detected an Unknown System Hardware Failure. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0214 User Action: Complete the following steps until the problem is solved: 1.
Page 84 This message is for the use case when an implementation has detected a Management Controller went Off-line. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0402 User Action: Information only;...
Page 85 • FQXSPEM0016I: FRU [PhysicalPackageElementName] not installed on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a FRU is not installed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0464 User Action: Information only;...
Page 86 • FQXSPEM0020I: Deactivation request for FRU [PhysicalPackageElementName] on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a FRU deactivation request. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0470 User Action: Information only;...
Page 87 Information only; no action is required. • FQXSPEM2008I: The System [ComputerSystemElementName] has recovered from a system hardware fault. This message is for the use case when an implementation has recovered from an Unknown System Hardware Failure. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50...
Page 88 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0405 User Action: Information only; no action is required. • FQXSPEM2013I: Management system [ComputerSystemElementName] is enabled. This message is for the use case when an implementation has detected a Management Controller was Enabled.
Page 89 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0020 User Action: Information only; no action is required. • FQXSPEM4001I: The [arg1] on system [arg2] is 75% full. This message is for the use case where a Management Controller Event Log on a system is 75% full. Severity: Info Serviceable: No Automatically notify Support: No...
Page 90 CIM Prefix: IMM CIM ID: 0073 User Action: Information only; no action is required. • FQXSPEM4005I: SNMP [arg1] disabled by user [arg2] . A user disabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0074 User Action:...
Page 91 CIM Prefix: IMM CIM ID: 0112 User Action: Information only; no action is required. • FQXSPEM4009I: The UEFI Definitions have been changed. UEFI Definitions change has been detected Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0152 User Action: Information only;...
Page 92 3. Check battery cables are properly connected. 4. If the problem persists, collect Service Data and StorCLI logs. 5. Contact Lenovo Support. Note: How to gather Service Data using the Lenovo XClarity Controller: https://datacentersupport. lenovo.com/solutions/ht508507 Note: How to gather StorCLI logs: https://support.lenovo.com/tt/en/solutions/ht512617 •...
Page 93 1. Collect data from the OS (OneCLI or StorCLI) 2. Contact Lenovo Support. Note: How to gather Service Data using the Lenovo XClarity Controller: https://datacentersupport. lenovo.com/solutions/ht508507 Note: How to gather StorCLI logs: https://support.lenovo.com/tt/en/solutions/ht512617 • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5])
Page 94 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0208 User Action: Information only; no action is required. • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info...
Page 95 User Action: Complete the following steps: 1. Collect the StorCLI and service data log from the management controller interface and contact Lenovo Support. • FQXSPEM4026I: Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Page 96 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0215 User Action: Information only; no action is required. • FQXSPEM4028I: The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. PCI device link Severity: Info Serviceable: No...
Page 97 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0143 User Action: Information only; no action is required. • FQXSPFC4001I: The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status Severity: Info Serviceable: No Automatically notify Support: No...
Page 98 CIM Prefix: IMM CIM ID: 0198 User Action: Information only; no action is required. • FQXSPFC4005I: UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0199 User Action:...
Page 99 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable. 5. Remove and re-install CMOS battery on system board for 30 seconds to clear CMOS contents. If it boots successfully, then restore system settings.
Page 100 Complete the following steps until the problem is solved: 1. Re-install the cable between light path LED card and the system board. 2. Collect Service Data log and OS memory dump. 3. Contact Lenovo Support. • FQXSPIO0002N: The System [ComputerSystemElementName] encountered firmware error - unrecoverable keyboard failure.
Page 101 User Action: This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged BMC message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. •...
Page 102 1. Complete the following steps until the problem is solved: 2. Collect Service Data log and OS memory dump. 3. Contact Lenovo Support. • FQXSPIO0007N: A PCI PERR has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR.
Page 103 CIM Prefix: PLAT CIM ID: 0240 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. Chapter 2...
Page 104 3. If the problem persist collect Service Data log. 4. Contact Lenovo Support. • FQXSPIO0012N: A Fatal NMI Error has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Fatal NMI.
Page 105 Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0330 User Action: Complete the following steps until the problem is solved: 1. Reseat the affected adapters and riser card. 2.
Page 106 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0338 User Action: Information only; no action is required. • FQXSPIO0019I: Slot [PhysicalConnectorElementName] in system [ComputerSystemElementName] is ready for removal. This message is for the use case when an implementation has detected a Slot is Ready for Package Removal.
Page 107 SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0265 User Action: Complete the following steps until the problem is solved: 1. Re-install VGA connector and cable. 2. Check Lenovo Support for known service bulletins and Tech tips. Chapter 2 XClarity Controller events...
Page 108 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPIO2001I: The connector [PhysicalConnectorElementName] configuration error has been repaired. This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. Severity: Info...
Page 109 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0225 User Action: Information only; no action is required. • FQXSPIO2005I: System [ComputerSystemElementName] has recovered from an NMI. This message is for the use case when an implementation has detected a Software NMI has been Recovered from.
Page 110 CIM Prefix: PLAT CIM ID: 0235 User Action: Information only; no action is required. • FQXSPIO2009I: System [ComputerSystemElementName] has recovered from a EISA Fail Safe timeout. This message is for the use case when an implementation has detected a system has recovered from an EISA Fail Safe Timeout.
Page 111 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0245 User Action: Information only; no action is required. • FQXSPIO2014I: Bus [SensorElementName] is no longer operating in a degraded state. This message is for the use case when an implementation has detected a Bus is No Longer Degraded. Severity: Info Serviceable: No Automatically notify Support: No...
Page 112 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0344 User Action: Information only; no action is required. • FQXSPIO2023I: Slot [PhysicalConnectorElementName] enabled on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Slot was Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
Page 113 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0128 User Action: Information only; no action is required. • FQXSPMA0006N: Parity Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected a Memory parity error. Severity: Error Serviceable: Yes Automatically notify Support: No...
Page 114 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPMA0012M: An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 115 F1 setup and enable the DIMM. Reboot the system. 3. If the DIMMs have been upgraded just prior to the issue, update UEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. Chapter 2 XClarity Controller events...
Page 116 • FQXSPMA0025I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0508 User Action: Information only;...
Page 117 • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action:...
Page 118 User Action: Information only; no action is required. • FQXSPMA2013I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41...
Page 119 User Action: Information only; no action is required. • FQXSPMA2021I: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from the Redundancy Degraded from Non-redundant state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory...
Page 120 Information only; no action is required. • FQXSPNM4002I: Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0004...
Page 121 • FQXSPNM4006I: Hostname set to [arg1] by user [arg2]. This message is for the use case where user modifies the Hostname of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - BMC Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0008 User Action:...
Page 122 This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0013 User Action: Complete the following steps until the problem is solved: 1.
Page 123 Information only; no action is required. • FQXSPNM4014I: LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: CIM Prefix: IMM CIM ID: 0025 User Action:...
Page 124 DDNS setting changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0045 User Action: Information only; no action is required. • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registration and values Severity: Info Serviceable: No...
Page 125 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0049 User Action: Information only; no action is required. • FQXSPNM4023I: IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No...
Page 126 CIM Prefix: IMM CIM ID: 0053 User Action: Information only; no action is required. • FQXSPNM4027I: IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 stateless auto-assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0054 User Action:...
Page 127 User Action: Information only; no action is required. • FQXSPNM4031I: IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0058...
Page 128 User Action: Information only; no action is required. • FQXSPNM4035I: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0063 User Action:...
Page 129 • FQXSPNM4039I: SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0067 User Action: Information only;...
Page 130 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0086 User Action: Information only; no action is required. • FQXSPNM4044I: Telnet [arg1] by user [arg2]. A user enables or disables Telnet services Severity: Info Serviceable: No Automatically notify Support: No...
Page 131 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0090 User Action: Information only; no action is required. • FQXSPNM4048I: PXE boot requested by user [arg1]. PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No...
Page 132 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
Page 133 CIM Prefix: IMM CIM ID: 0245 User Action: Information only; no action is required. • FQXSPNM4056I: The NTP server address [arg1] is invalid. Report NTP server invalid Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0249 User Action:...
Page 134 User Action: Complete the following steps until the problem is solved: 1. If there was no operating-system error: a. Reconfigure the watchdog timer to a higher value. b. Make sure that the BMC Ethernet-over-USB interface is enabled. c. Reinstall the RNDIS or cdc_ether device driver for the operating system. d.
Page 135 Operating System status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0191 User Action: Information only; no action is required. • FQXSPOS4005I: Host Power-On password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Power-On password changed.
Page 136 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0234 User Action: Information only; no action is required. • FQXSPOS4009I: OS Crash Video Captured. This message is for the use case where OS Crash Video Captured. Severity: Info Serviceable: No Automatically notify Support: No...
Page 137 Alert Category: System - Other SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0015 User Action: Information only; no action is required. • FQXSPPP4001I: Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay Severity: Info Serviceable: No Automatically notify Support: No...
Page 138 User Action: Information only; no action is required. • FQXSPPP4005I: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0113 User Action:...
Page 139 • FQXSPPP4009I: The measured power value exceeded the power cap value. Power exceeded cap Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0117 User Action: Information only; no action is required. •...
Page 140 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0121 User Action: Information only; no action is required. • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No...
Page 141 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0125 User Action: Information only; no action is required. • FQXSPPP4018I: External throttling occurred . External throttling occurred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0126...
Page 142 User Action: Information only; no action is required. • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only;...
Page 143 • FQXSPPP4026I: The server was restarted when the watchdog expired.. Server was restarted when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0170 User Action: Information only;...
Page 144 • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0174 User Action: Information only;...
Page 145 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0178 User Action: Information only; no action is required. • FQXSPPP4035I: The server was powered off by chassis control command. Server was powered off by chassis control command Severity: Info Serviceable: No...
Page 146 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0182 User Action: Information only; no action is required. • FQXSPPP4039I: The server stayed powered off because the power restore policy is set to restore previous power state..
Page 147 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0186 User Action: Information only; no action is required. • FQXSPPP4043I: Management Controller [arg1] reset was initiated by PRESET. Management Controller reset was initiated by PRESET Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0187...
Page 148 User Action: Information only; no action is required. • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0227 User Action: Information only;...
Page 149 The device is absent. • FQXSPPR0002I: [ManagedElementName] has been disabled. This message is for the use case when an implementation has detected a Managed Element was Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0394 User Action:...
Page 150 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State. This message is for the use case when an implementation has detected a Processor is running in the Degraded state.
Page 151 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPPU0005M: [ProcessorElementName] has Failed with FRB2/POST condition. This message is for the use case when an implementation has detected a Processor Failed - FRB2/POST condition.
Page 152 3. Verify that the processors are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
Page 153 Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - CPU SNMP Trap ID: 42 CIM Prefix: PLAT CIM ID: 0059 User Action: Information only; no action is required. • FQXSPPU2000I: [ProcessorElementName] in slot [SlotElementName] has been removed. This message is for the use case when an implementation has detected a Processor has been Removed.
Page 154 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - CPU SNMP Trap ID: 40 CIM Prefix: PLAT CIM ID: 0047 User Action: Information only; no action is required. • FQXSPPU2006I: [ProcessorElementName] has Recovered from FRB3 condition. This message is for the use case when an implementation has detected a Processor Recovered - FRB3 condition.
Page 155 AC LED is not lit, check power cord and input voltage. b. if DC LED is not lit, remove and re-install power supply. c. If Error LED (!) is lit amber, Contact Lenovo Support for replacement. 2. If problem persists, collect Service Data log and Contact Lenovo Support.
Page 156 DC LED is not lit, remove and re-install power supply 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error.
Page 157 3. Check if the PSUs are supported by the platform. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0008I: [SensorElementName] has been turned off. This message is for the use case when an implementation has detected a Power Unit that has been Disabled.
Page 158 SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0112 User Action: Information only; no action is required. • FQXSPPW0012L: Soft power control has failed for [PowerSupplyElementName]. This message is for the use case when an implementation has detected a Power Unit that has encountered a failure when trying soft power control.
Page 159 User Action: Information only; no action is required. • FQXSPPW0016K: Power Control of System [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected a Soft Power Control Failure. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0258...
Page 160 Information only; no action is required. • FQXSPPW0020I: Computer System [ComputerSystemElementName] is in Hibernate. This message is for the use case when an implementation has detected a System went into Hibernate - off soft mode. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0358...
Page 161 Information only; no action is required. • FQXSPPW0024I: Computer System [ComputerSystemElementName] is sleeping. This message is for the use case when an implementation has detected a System went into Sleep - G1 mode. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0366...
Page 162 • FQXSPPW0028J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0476 User Action:...
Page 163 User Action: Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPPW0032M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
Page 164 User Action: Complete the following steps until the problem is solved: 1. If system has stand-by power, please collect Service Data log. 2. Contact Lenovo Support. • FQXSPPW0036N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted.
Page 165 CIM Prefix: PLAT CIM ID: 0484 User Action: None • FQXSPPW0039N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No...
Page 166 Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0490 User Action: None • FQXSPPW0043J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
Page 167 User Action: Complete the following steps until the problem is solved: 1. If system has stand-by power, please collect Service Data log. 2. Contact Lenovo Support. • FQXSPPW0048N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted.
Page 168 Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0498 User Action: None • FQXSPPW0050N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted.
Page 169 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0518 User Action: Information only; no action is required. • FQXSPPW0054I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
Page 170 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0058J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
Page 171 2. If the error persists, remove A/C power and any recently installed components. 3. If the system successfully powers on, complete the following steps: a. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
Page 172 If the system does not successfully power on or if this is not the first occurrence of this problem, go to step 4. 4. If the system has stand-by power, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPPW0064N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Page 173 This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps until the problem is solved: 1.
Page 174 This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from more severe. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0526 User Action: Information only;...
Page 175 None • FQXSPPW0074M: Sensor [SensorElementName] has transitioned to critical from a non- recoverable state. This message is for the use case when an implementation has detected a Sensor transitioned to critical from Non-recoverable. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0528...
Page 176 1. If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: a. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/ resources/powerconfig.html.
Page 177 1. AC cycle the system. 2. If the problem persist collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0080I: Sensor [SensorElementName] indicates a monitor state. This message is for the use case when an implementation has detected a Sensor indicates a monitor state.
Page 178 User Action: Information only; no action is required. • FQXSPPW0083I: Sensor [SensorElementName] indicates a monitor state. This message is for the use case when an implementation has detected a Sensor indicates a monitor state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0532...
Page 179 2. Confirm that the security jumper is present and in correct position. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPW0089I: Redundancy [RedundancySetElementName] has been restored. This message is for the use case when an implementation has detected Redundancy was Restored.
Page 180 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0561 User Action: Information only; no action is required. • FQXSPPW0091I: Redundancy [RedundancySetElementName] has been restored. This message is for the use case when an implementation has detected Redundancy was Restored.
Page 181 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0566 User Action: Information only; no action is required. • FQXSPPW0095I: [LogicalDeviceElementName] has transitioned to a D3 power state. This message is for the use case when an implementation has detected a Sensor indicates a device transitioned to D3 power state.
Page 182 Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0802 User Action: None • FQXSPPW0099J: Redundancy Degraded for [RedundancySetElementName] has asserted. This message is for the use case when Redundancy Degraded has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No...
Page 183 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0102J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 184 3. Contact Lenovo Support. • FQXSPPW0108M: Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Redundant Power Supply...
Page 185 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0117M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 186 Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0089 User Action: Information only; no action is required. • FQXSPPW2004I: [PowerSupplyElementName] has returned to a Normal Input State. This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal.
Page 187 Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action: Information only; no action is required. • FQXSPPW2008I: [PowerSupplyElementName] has been turned on. This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
Page 188 Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0115 User Action: Information only; no action is required. • FQXSPPW2013I: [PowerSupplyElementName] has Recovered This message is for the use case when an implementation has detected a Power Unit that has recovered. Severity: Info Serviceable: No Automatically notify Support: No...
Page 189 Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0427 User Action: Information only; no action is required. • FQXSPPW2026I: The Battery [BatteryElementName] has been removed from unit [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Battery was removed.
Page 190 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required. • FQXSPPW2030I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted.
Page 191 • FQXSPPW2033I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0481 User Action:...
Page 192 CIM Prefix: PLAT CIM ID: 0485 User Action: Information only; no action is required. • FQXSPPW2037I: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has deasserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has deasserted.
Page 193 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0491 User Action: Information only; no action is required. • FQXSPPW2041I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted.
Page 194 • FQXSPPW2044I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0495 User Action:...
Page 195 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only; no action is required. • FQXSPPW2048I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
Page 196 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0499 User Action: Information only; no action is required. • FQXSPPW2056I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state.
Page 197 User Action: Information only; no action is required. • FQXSPPW2059I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 198 SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 199 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required. • FQXSPPW2067I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state.
Page 200 This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0531 User Action: Information only;...
Page 201 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0803 User Action: Information only; no action is required. • FQXSPPW2099I: Redundancy Degraded for [RedundancySetElementName] has deasserted. This message is for the use case when Redundancy Degraded has deasserted.
Page 202 Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0807 User Action: Information only; no action is required. • FQXSPPW2103I: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted.
Page 203 This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0809 User Action: Information only;...
Page 204 • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action:...
Page 205 CIM Prefix: PLAT CIM ID: 0813 User Action: Information only; no action is required. • FQXSPPW2114I: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from the Redundancy Degraded from Non-redundant state.
Page 206 Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPPW4001I: PCIe Power Brake for [arg1] has been [arg2]. This message is for the use case where PCIe Power Brake. Severity: Info Serviceable: No Automatically notify Support: No...
Page 207 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://serverproven.lenovo.com. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 208 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips and firmware update related to your drive. 2. Look for any other RAID-related errors.
Page 209 Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed.
Page 210 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0178 User Action: Information only; no action is required. • FQXSPSD0007L: Array critical asserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array is Critical.
Page 211 1. Please check the event logs and if events are targeted to the same disk then replace the driver. 2. Check VD and disk status in Raid managerment interface. 3. Customer can do some actions based on Raid adapter user guilde. •...
Page 212 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0163 User Action: Complete the following steps until the problem is solved: 1. If drive was intentionally removed, make sure that there is a filler in the drive bay. 2.
Page 213 This message is for the use case when an implementation has detected that an Array has Completed a Consistency Check. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0173 User Action: Information only;...
Page 214 • FQXSPSD2008I: Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has recovered from a fault. This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0167 User Action:...
Page 215 • FQXSPSD2012I: Hot Spare disabled for drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]). This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0171 User Action:...
Page 216 3. Check the active events and confirm that the chassis sensor has de-asserted. 4. If the problem continues, collect the Service Data log and contact Lenovo Support. • FQXSPSE0001I: The Computer System [ComputerSystemElementName] has detected a secure mode violation.
Page 217 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0024 User Action: Information only; no action is required. • FQXSPSE0003I: The Computer System [ComputerSystemElementName] has detected a pre-boot setup password violation. This message is for the use case when an implementation has detected a Pre-boot Setup password violation.
Page 218 This message is for the use case when an implementation has detected a out-of-band password violation. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0032 User Action: Information only;...
Page 219 This message is for the use case where a user has failed to log in to a Management Controller from a web browser. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0016 User Action: Complete the following steps until the problem is solved:...
Page 220 Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0019 User Action: Make sure that the correct login ID and password are being used. • FQXSPSE4006I: XCC detected an invalid SSL certificate in the Management Controller [arg1] . This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL.
Page 221 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0076 User Action: Information only; no action is required. • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9].
Page 222 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0093 User Action: Information only; no action is required. • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No...
Page 223 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0100 User Action: Information only; no action is required. • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No...
Page 224 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0104 User Action: Information only; no action is required. • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8]. User account SNMPv3 settings changed Severity: Info Serviceable: No...
Page 225 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0108 User Action: Information only; no action is required. • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3].
Page 226 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0154 User Action: Information only; no action is required. • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info...
Page 227 Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0158 User Action: Information only; no action is required. • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 228 CIM Prefix: IMM CIM ID: 0218 User Action: Information only; no action is required. • FQXSPSE4038I: Minimum TLS level modified from [arg1] to [arg2] by user [arg3]. Minimum TLS level modified Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action:...
Page 229 User Action: Information only; no action is required. • FQXSPSE4042I: The third-party password function [arg1] by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully switch the third-party password function. Severity: Info Serviceable: No Automatically notify Support: No...
Page 230 User Action: Information only; no action is required. • FQXSPSE4046I: The third-party password of the user [arg1] has been retrieved by user [arg2] from [arg3] at IP address [arg4]. This message is for the use case where a user successfully retrieving the third-party password. Severity: Info Serviceable: No Automatically notify Support: No...
Page 231 Information only; no action is required. • FQXSPSE4050I: [arg1] sent IPMI command from [arg2], raw data: [arg3][arg4][arg5]. This message is for the use case where IPMI command to be sent. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action:...
Page 232 Information only; no action is required. • FQXSPSE4054I: IPMI SEL wrapping mode is [arg1] by user [arg2] at IP address [arg3]. IPMI SEL wrapping mode is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action:...
Page 233 A user account was deleted by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required. • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No...
Page 234 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282 User Action: Information only; no action is required. • FQXSPSE4065I: SFTP [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables and disables SFTP service Severity: Info Serviceable: No...
Page 235 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0311 User Action: Information only; no action is required. • FQXSPSE4081I: BMC returns the valid local cached key to UEFI for SED drives. This message is for the use case where BMC returns the local cached key to UEFI for SED drives.
Page 236 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0332 User Action: Information only; no action is required. • FQXSPSE4085I: Periodic connection to remote key management server failed. This message is for the use case where the remote key management server poll function has failed. Severity: Info Serviceable: No Automatically notify Support: No...
Page 237 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0040 User Action: Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8].
Page 238 Automatically notify Support: Yes Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0135 User Action: Lenovo Support will address the problem. • FQXSPSS4006I: Call Home to [arg1] failed to complete: [arg2]. Call Home failed to complete. Severity: Info Serviceable: No...
Page 239 User Action: Information only; no action is required. • FQXSPSS4009I: System enters LXPM maintenance mode. The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only;...
Page 240 CIM Prefix: IMM CIM ID: 0079 User Action: Information only; no action is required. • FQXSPTR4002I: Synchronize time setting by user [arg1]: Mode=Sync with NTP Server, NTPServerHost1=[arg2]:[arg3],NTPServerHost2=[arg4]:[arg5],NTPServerHost3=[arg6]:[arg7], NTPServerHost4=[arg8]:[arg9],NTPUpdateFrequency=[arg10]. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 241 User Action: Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPUN0002N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted.
Page 242 2. Make sure that the room temperature is within operating specifications. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUN0005N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
Page 243 2. If the problem still exist, press F1 or use LXPM to do XCC firmware update. 3. Collect Service Data log. 4. Contact Lenovo Support. • FQXSPUN0009I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
Page 244 1. Reseat the FAN that is indicated by a fault LED or the system event log. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support • FQXSPUN0012I: Sensor [SensorElementName] is deasserting predictive failure. This message is for the use case when an implementation has detected a Sensor predictive failure was deasserted.
Page 245 This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0513 User Action: Information only;...
Page 246 Complete the following steps until the problem is solved: 1. Reseat Power supplies and AC cycle the system. 2. If the problem persist collect Service Data log. 3. Contact Lenovo Support. • FQXSPUN0019M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 247 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system.
Page 248 a. Reduce the compute board/system in error to a minimum configuration; 1 CPU + 1 DIMM. Does the problem still occur? Yes/No b. No: Add CPU and/DIMMs one and a time until the error re-occurs. Consider replacing the last CPU or DIMM that was installed that caused the error. c.
Page 249 This message is for the use case when an implementation has detected a Device was inserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0536 User Action: Information only;...
Page 250 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0540 User Action: Information only; no action is required. • FQXSPUN0031I: Sensor [SensorElementName] has indicated an in-test state. This message is for the use case when an implementation has detected a Sensor transitioned to in-test.
Page 251 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0548 User Action: Information only; no action is required. • FQXSPUN0035I: Sensor [SensorElementName] has indicated an off-duty state. This message is for the use case when an implementation has detected a Sensor transitioned to off-duty. Severity: Info Serviceable: No Automatically notify Support: No...
Page 252 Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0556 User Action: None • FQXSPUN0039I: Redundancy [RedundancySetElementName] has been restored. This message is for the use case when an implementation has detected Redundancy was Restored. Severity: Info Serviceable: No Automatically notify Support: No...
Page 253 3. Consider reconfiguring the solution with larger power rating PSU's. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUN0042J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 254 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system.
Page 255 • FQXSPUN0049J: The RAID controller in PCI slot [arg1] is in warning status. At least one physical drive is in unconfigured bad state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
Page 256 Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action: Check the status of the battery (or SuperCap), if failed and under warranty, replace it. For the RAID battery the warranty is one year.
Page 257 This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0509 User Action: Information only;...
Page 258 Information only; no action is required. • FQXSPUN2003I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60...
Page 259 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required. • FQXSPUN2010I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 260 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0509 User Action: Information only; no action is required. • FQXSPUN2013I: Sensor [SensorElementName] has indicated limit no longer exceeded. This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded.
Page 261 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0514 User Action: Information only; no action is required. • FQXSPUN2018I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 262 • FQXSPUN2023I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0531 User Action:...
Page 263 This message is for the use case when an implementation has detected a Device was enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0538 User Action: Information only;...
Page 264 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0805 User Action: Information only; no action is required. • FQXSPUN2042I: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted.
Page 265 • FQXSPUN2045I: Redundancy Degraded from Fully Redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded from Fully Redundant. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0813 User Action:...
Page 266 User Action: Information only; no action is required. • FQXSPUN2050I: The RAID controller in PCI slot [arg1] is no longer in critical status. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 267 Complete the following steps until the problem is solved: 1. Flash XCC firmware to the latest level and reboot system. 2. If the problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPUP0006L: Invalid or Unsupported hardware was detected on system [ComputerSystemElementName].
Page 268 Complete the following steps until the problem is solved: 1. Flash XCC firmware to the latest level and reboot system. 2. If the problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPUP0008I: A successful hardware change was detected on system [ComputerSystemElementName].
Page 269 SNMP Trap ID: 36 CIM Prefix: PLAT CIM ID: 0441 User Action: Information only; no action is required. • FQXSPUP2005I: The firmware or software on system [ComputerSystemElementName] are compatible. This message is for the use case when an implementation when the Firmware and Software are compatible.
Page 270 This message is for the use case when an implementation has detected a Failing Software or Firmware Change. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0451 User Action: Information only;...
Page 271 User Action: Information only; no action is required. • FQXSPUP4003I: [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. This message is for the use case where a specific type of firmware mismatch has been detected. Severity: Error Serviceable: No Automatically notify Support: No...
Page 272 User Action: Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0368 User Action:...
Page 273 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0374 User Action: Information only; no action is required. • FQXSPWD0004I: Watchdog Timer interrupt occurred for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred.
Page 274 ThinkSystem SR570 Messages and Codes Reference...
Page 275 UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 276 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0007I [arg1] DIMM number [arg2] has been replaced. [arg3] Informational FQXSFMA0008I DIMM [arg1] POST memory test failure has been recovered. [arg2] Informational FQXSFMA0009I Invalid memory configuration for Mirror Mode has been recovered. Informational [arg1] FQXSFMA0010I...
Page 277 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4081I Host Power-On password has been cleared. Informational FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational FQXSFPU4084I Host boot order has been changed. Informational FQXSFPU4085I Host WOL boot order has been changed.
Page 278 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0028M DIMM [arg1] Self-healing, attempt post-package repair (PPR) Warning exceeded DIMM level threshold [arg2] at Rank [arg3] Sub Rank [arg4] Bank [arg5] Row [arg6] on Device [arg7]. [arg8] Warning FQXSFMA0030K Intel Optane DCPMM [arg1] Percentage Remaining is less than...
Page 279 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...
Page 280 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0001M DIMM [arg1] has been disabled due to an error detected during POST. Error [arg2] FQXSFMA0002M An uncorrectable memory error has been detected on DIMM [arg1] at Error address [arg2].
Page 281 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors. FQXSFPU0011K A cache type mismatch has been detected for one or more Error processors. FQXSFPU0012K A cache associativity mismatch has been detected for one or more Error...
Page 282 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
Page 283 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 284 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 285 1. Power off the system and remove A/C power. 2. Restore A/C power and power on the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 286 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates. 2. If this device and/or any attached cables were recently installed, moved, serviced or upgraded.
Page 287 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 288 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 289 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 290 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 291 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 292 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Search for other event messages pointing to the same DIMM, and if exist, prioritize resolving them at first.
Page 293 4. If the DIMMs have been upgraded just prior to the issue than update uEFI using alternate or minimal configuration. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 294 5. After you install qualified memory and power up the server, check to ensure this informational event is not logged again. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3]...
Page 295 Power cycle the system by removing power for a few seconds. b. Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1]...
Page 296 User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 297 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 298 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
Page 299 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 300 3. Boot to F1 setup and enable the DIMM. Reboot the system. 4. Update UEFI firmware to the latest version. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 301 3. Boot to F1 setup and re-enable the DIMM. Reboot the system. 4. Update UEFI firmware to the latest version. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 302 2. Back up data. 3. Check if the DCPMM meets warranty terms. a. If the DCPMM meets the warranty terms, contact Lenovo Support for DCPMM replacement. b. If the DCPMM does not meet the warranty terms, order a new comparable DCPMM through an authorized Lenovo reseller.
Page 303 3. The following error message FQXSFMA0034M logs will provide the correct location for DCPMMs. 4. Move all DCPMMs of error message FQXSFMA0034M logs to the correct location. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0034M: DIMM [arg1] (UID: [arg2]) of Intel Optane DCPMM persistent memory interleave set should be moved to DIMM slot [arg3] in sequence.
Page 304 3. This error message will provide the UID of the missing DCPMM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for DCPMM Find the missing DCPMM and install it in the correct location.
Page 305 Complete the following steps: 1. Check system spec and follow the rules for populating DCPMM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane DCPMM configuration is not in recommended range (1:2 - 1:16).
Page 306 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 307 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 308 1. If this is a newly installed option, ensure that matching processors are installed in the correct processor sockets. 2. Check Lenovo Support site for an applicable service bulletin that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 309 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 310 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 311 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 312 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system.
Page 313 Security -> Physical Presence Policy Configuration), user is allowed to assert remote Physical Presence via IPMI tool.) 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023I: Secure Boot Image Verification Failure has been cleared as no failure in this round boot.
Page 314 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 315 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
Page 316 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4033F: TPM Firmware recovery is in progress. Please DO NOT power off or reset system.
Page 317 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > motherboard replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
Page 318 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
Page 319 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4056M: TPM/TCM card is changed, need install back the original TCM/TPM card which shipped with the system. Severity: Error User Action: Complete the following steps: 1. Re-install the original TCM/TPM card that shipped with the system.
Page 320 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error.
Page 321 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1] GPT corruption location.
Page 322 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...
Page 323 Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
Page 324 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMNM0002I Set BMC network parameters to new values. Informational FQXPMOS0010I Red Hat RHEL 7.3 (64-bit) OS installed Informational FQXPMOS0011I Red Hat RHEL 6.9 (64-bit) OS installed...
Page 325 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.
Page 326 The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SR570 Messages and Codes Reference...
Page 327 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 328 • FQXPMCL0030K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
Page 329 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
Page 330 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0039I: Export bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0040K: Failed import bmc settings. Severity: Warning User Action: 1.
Page 331 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
Page 332 Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 3.
Page 333 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
Page 334 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Retry OS deployment. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 335 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
Page 336 Severity: Info User Action: Information only; no action is required. • FQXPMOS0020I: Hyper-V Server 2016 SERVERHYPERCORE OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0021I: Windows Server 2016 SERVERSOLUTION OS installed Severity: Info User Action: Information only;...
Page 337 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
Page 338 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
Page 339 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
Page 340 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0012I: Change disk drives' state successfully.
Page 341 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
Page 342 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4.
Page 343 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 344 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 345 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 346 • FQXPMVD0002H: Failed to update the VPD data. Severity: Warning User Action: 1. Press "Update" button on VPD update page. 2. Perform AC reset or virtual reseat if step 1 failed. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 347 Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// for more information about your product warranty.
Page 348 Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 349 Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
Page 350 ThinkSystem SR570 Messages and Codes Reference...
Page 351 Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 271, 319...
Page 352 ThinkSystem SR570 Messages and Codes Reference...

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