ZyXEL Communications PM Series User Manual

G-pon sfu with 2.5g lan / xgs-pon sfu with 10g lan / xgs-pon voip bridge ont with 10g lan and ups

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User's Guide

PM Series

G-PON SFU with 2.5G LAN / XGS-PON SFU with 10G LAN /

XGS-PON VoIP Bridge ONT with 10G LAN and UPS

Default Login Details

LAN IP Address

User Name

Password

https://192.168.0.1

admin

See the device label

Version 5.42/5.61 Ed 4, 04/2025

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Page 1 User’s Guide PM Series G-PON SFU with 2.5G LAN / XGS-PON SFU with 10G LAN / XGS-PON VoIP Bridge ONT with 10G LAN and UPS Default Login Details Version 5.42/5.61 Ed 4, 04/2025 LAN IP Address https://192.168.0.1 User Name admin...
Page 2: Read Carefully Before Use
• Quick Start Guide The Quick Start Guide shows how to connect the PM Device and get up and running right away. • More Information Go to https://service-provider.zyxel.com/global/en/tech-support to find other information on the PM Device. PM Series User’s Guide...
Page 3: Warnings And Notes
Figures in this user guide may use the following generic icons. The PM Device icon is not an exact representation of your device. PM Device Generic Router Desktop Switch Laptop Server Game Console Apple TV Storage PM Series User’s Guide...
Page 4: Accessibility And Compatibility
• Esc (Escape) key: close pop-up windows or cancel actions. How to Access Support Services We offer the following ways to contact our Zyxel Communications Corp. support team. Email Support: support.zyxel.com Send a detailed description of your issue, including any error messages, screenshots, or steps you have already taken to resolve the problem.
Page 5: Table Of Contents
Optical Signal Status .......................... 109 System ..............................111 User Account ............................112 Remote Management ........................116 Time ..............................118 Log Setting ............................122 Firmware Upgrade ..........................124 Backup/Restore ..........................126 Diagnostic ............................130 Appendices .............................132 Troubleshooting ..........................133 PM Series User’s Guide...
Page 6: Table Of Contents
2.3.2 UPS Port ..........................21 Chapter 3 The Web Configurator........................23 3.1 Overview ............................23 3.2 Accessing the Web Configurator ....................23 3.3 Web Configurator Layout ......................25 3.3.1 Setting Icon ..........................25 Chapter 4 Connection Status..........................29 4.1 Overview ............................29 PM Series User’s Guide...
Page 7 6.2.1 Add or Edit Internet Connection ..................47 6.3 Technical Reference ........................53 Chapter 7 Home Networking ..........................56 7.1 Overview ............................56 7.1.1 What You Can Do in this Chapter ..................56 7.1.2 What You Need To Know ..................... 56 PM Series User’s Guide...
Page 8 9.9.1 Call History Screen ........................ 86 9.10 Technical Reference ........................88 9.10.1 Quality of Service (QoS) ..................... 95 9.10.2 Phone Services Overview ....................96 Chapter 10 Log..............................100 10.1 Overview ............................. 100 10.1.1 What You Can Do in this Chapter ................... 100 PM Series User’s Guide...
Page 9 15.2.1 User Account Add/Edit ....................114 Chapter 16 Remote Management ........................116 16.1 Overview ............................. 116 16.2 MGMT Services ..........................116 Chapter 17 Time ..............................118 17.1 Overview ............................. 118 17.2 Time .............................. 118 Chapter 18 Log Setting ............................122 PM Series User’s Guide...
Page 10 22.2 Power, Hardware Connections, and LEDs ................133 22.3 PM Device Access and Login ....................134 22.4 Internet Access ........................... 136 Appendix A Customer Support ..................... 137 Appendix B IPv6..........................142 Appendix C Legal Information ...................... 148 Index ..............................154 PM Series User’s Guide...
Page 11: User's Guide
User’s Guide...
Page 12: Introduction
User Account’s Maintenance Remote Management HTTP / HTTPS / SSH HTTP / HTTPS / SSH HTTP / HTTPS / SSH HTTP / HTTPS / SSH / PING / PING / PING / PING Backup/Restore Diagnostic Wall Mount PM Series User’s Guide...
Page 13: Example Application
PM Device. Table 2 Ethernet Cable Types CABLE TRANSMISSION SPEED MAXIMUM DISTANCE BANDWIDTH CAPACITY Category 5 100M 100 m 100 MHz Category 5e 1G / 2.5G / 5G 100 m 100 MHz PM Series User’s Guide...
Page 14: Ways To Manage The Pm Device
PM Device to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the PM Device. You could simply restore your last configuration. PM Series User’s Guide...
Page 15: Hardware Panels
The following figures show the PM Device LED indicators and the LED behaviors. None of the LEDs are on if the PM Device is not receiving power. 2.2.1 PM5100-T1 Figure 3 PM5100-T1 The following are the LED descriptions for your PM5100-T1. PM Series User’s Guide...
Page 16: Pm7300-T0 And Pm7500-00
The Ethernet link is up. Blinking The PM Device is transmitting or receiving data. The Ethernet link is down. 2.2.2 PM7300-T0 and PM7500-00 Figure 4 PM7300-T0 and PM7500-00 The following are the LED descriptions for your PM7300-T0 and PM7500-00. PM Series User’s Guide...
Page 17: Pm7505-00
The PON connection is working normally. 10GbE Green The Ethernet link is up. Blinking The PM Device is transmitting or receiving data. The Ethernet link is down. 2.2.3 PM7505-00 Figure 5 PM7505-00 The following are the LED descriptions for your PM7505-00. PM Series User’s Guide...
Page 18: Rear/Bottom Panel Ports And Buttons
2.3 Rear/Bottom Panel Ports and Buttons The following shows the PM Device rear panel with ports and buttons. Place the PM Device with the ports and buttons facing you and the two wall-mounting holes at the bottom. Figure 6 PM5100-T1 PM Series User’s Guide...
Page 19 Chapter 2 Hardware Panels Figure 7 PM7300-T0 Figure 8 PM7500-00 Figure 9 PM7505-00 PM Series User’s Guide...
Page 20: Reset Button
The password will be reset to the default (see the PM Device label) and the IP address will be reset to 192.168.0.1. Make sure the PM Device is connected to power and the POWER LED is on. PM Series User’s Guide...
Page 21: Ups Port
Figure 12 Reset Button (PM7300-T0) Figure 13 Reset Button (PM7500-00) Figure 14 Reset Button (PM7505-00) 2.3.2 UPS Port You can connect a UPS to the UPS port to keep the PM Device running in case the main power fails. PM Series User’s Guide...
Page 22 The following table describes the UPS port’s pin assignments. Table 7 UPS Port Pin Assignment ASSIGNMENT Power Input +12V. On Battery. Missing Battery. 12V Power Return. 12V Power Return. Replace Battery. Low Battery. No Connection (unused). PM Series User’s Guide...
Page 23: The Web Configurator
To access the administrative Web Configurator and manage the PM Device, type the default username admin and the randomly assigned default password (see the device label) in the password screen and click Login. If you have changed the password, enter your password and click Login. PM Series User’s Guide...
Page 24 The following screen displays if you have not yet changed your password. Enter a new password, retype it to confirm and click Apply. Figure 17 Change Password Screen The Connection Status screen displays (see Chapter 4 on page 29 for details about it). Figure 18 PM Device Connection Status PM Series User’s Guide...
Page 25: Web Configurator Layout
) to see the side bar a navigation panel. Click X to close the side bar and navigation panel 3.3.1.1 Side Bar The side bar provides some icons on the right hand side. Figure 20 Side Bar PM Series User’s Guide...
Page 26: Navigation Panel
Figure 21 Navigation Panel The following tables describe each menu item. Table 9 Navigation Panel Menus Summary LINK FUNCTION Connection Status This screen shows the network status of the PM Device and connected devices. Networking Setting PM Series User’s Guide...
Page 27 Use this screen to change your PM Device’s time and date settings. Log Setting Log Settings Use this screen to change your PM Device’s log settings. Firmware Firmware Use this screen to upload firmware to your PM Device. Upgrade Upgrade PM Series User’s Guide...
Page 28 Use this screen to reboot the PM Device without turning the power off. Diagnostic Diagnostic Use this screen to identify problems with the PON connection. Use ping and traceroute to test whether the PM Device can reach a particular host. PM Series User’s Guide...
Page 29: Connection Status
4.1.1 Layout Icon Click the Widget icon ( ) to arrange the panels. Select a panel and drag it to move it around. Click the Check icon ( ) in the lower left corner to save the changes. PM Series User’s Guide...
Page 30: Connectivity Panel
The Connectivity panel displays the status of the PM Device’s network connections. Figure 24 Connectivity Click the Arrow icon ( ) to open the following screen. Use this screen to view the IP addresses and MAC addresses of the devices connected to the PM Device. PM Series User’s Guide...
Page 31: System Info Panel
Enter a name in the Device Name field and/or select an icon for the connected device. Click Save to save your changes. Figure 26 Connectivity: Edit 4.3 System Info Panel The System Info panel displays the PM Device’s basic system information. PM Series User’s Guide...
Page 32 This field displays the PM Device system name. It is used for identification. Model Name This shows the model number of your PM Device. Serial Number This field displays the serial number of the PM Device. PM Series User’s Guide...
Page 33: Lan Panel
MAC Address This shows the LAN Ethernet adapter MAC (Media Access Control) Address of the LAN interface. 4.4 LAN Panel The LAN panel displays the PM Device’s LAN IP address and subnet mask. PM Series User’s Guide...
Page 34 Enter the subnet mask of your network in dotted decimal notation, for example 255.255.255.0 (factory default). Your PM Device automatically computes the subnet mask based on the IP address you enter, so do not change this field unless you are instructed to do so. PM Series User’s Guide...
Page 35: Web Tutorials
Change your computer’s IP address to the same subnet mask as the PM Device. For example, if the default static IP address of the PM Device is 192.168.0.1. Set your computer IP address between 192.168.0.2 and 192.168.0.254. PM Series User’s Guide...
Page 36: How To Rename Your Device
Duplicated device names may confuse network administrators. To change the host name, please follow the steps below: Go to the Maintenance > System screen. Enter a new host name. Click Apply to save the new host name. PM Series User’s Guide...
Page 37: How To Change The Admin Password
5.2.3 How to Change the Admin Password Change the Web Configurator login password regularly to secure your account. To change the admin password, follow the steps below: Go to the Maintenance > User Account screen. Click the Edit icon. PM Series User’s Guide...
Page 38: Traffic Usage
5.3.2 How to View the WAN Station Status Go to System Monitor > Traffic Status > WAN. Check the total numbers of bytes sent and received through the PM Device WAN interfaces and each WAN interface’s packet statistics. PM Series User’s Guide...
Page 39: How To View The Lan Station Status
5.3.3 How to View the LAN Station Status Go to System Monitor > Traffic Status > LAN. Check the total numbers of bytes sent and received through the PM Device LAN interface the interface’s packet statistics. PM Series User’s Guide...
Page 40: Device Maintenance
Back up a configuration file allows you to return to your previous settings. Go to the Maintenance > Backup/Restore screen. Click Backup in the Backup Configuration section, and a configuration file will be saved to your computer. PM Series User’s Guide...
Page 41: How To Restore The Device Configuration
Select the Level to filter the log by severity. Select the Category to filter the log by different features. If you want to download the Log file on your local computer, click Export Log to download the PM Device's system log to your local computer. PM Series User’s Guide...
Page 42 Chapter 5 Web Tutorials PM Series User’s Guide...
Page 43: Technical Reference
Part II Technical Reference Technical Reference PM Series User’s Guide...
Page 44: Broadband
PPP Information, VLAN, MTU, WAN IP address, DNS Server, Routing Feature, DHCP Option Bridge VLAN and MTU 6.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. For more details on IPv6, see Appendix B on page 142. PM Series User’s Guide...
Page 45: Wan Ip Address
Transition Router (After in the graphic) to connect to the IPv4 Internet. The local network can also use IPv6 services. The PM Device uses its configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. PM Series User’s Guide...
Page 46: Before You Begin
Use this screen to view your PM Device’s Internet access settings. The summary table shows you the WAN connections on the PM Device. Click Network Setting > Broadband to access this screen. Figure 34 Network Setting > Broadband PM Series User’s Guide...
Page 47: Add Or Edit Internet Connection
Use Routing mode if your ISP give you one IP address only and you want multiple computers to share an Internet account. The following example screen displays when you select the Routing mode and PPPoE encapsulation. The screen varies when you select other Encapsulation and IPv6/IPv4 Mode PM Series User’s Guide...
Page 48 Chapter 6 Broadband Figure 35 Network Setting > Broadband > Add New or Edit WAN Interface (Routing Mode) PM Series User’s Guide...
Page 49 Select the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. The greater the number, the higher the priority level. 802.1q Enter the VLAN ID number (from 0 to 4094) for traffic through this connection. Enter the MTU (Maximum Transfer Unit) size for traffic through this connection. PM Series User’s Guide...
Page 50 Automatically configured by DHCPC to have the PM Device detect it automatically through DHCP. Service Provider Enter an IPv6 prefix for tunneling IPv6 traffic to the ISP’s border relay router and connecting to the IPv6 Prefix native IPv6 Internet. PM Series User’s Guide...
Page 51 IPv6 DNS Server (This is available only when you select IPv4 IPv6 DualStack or IPv6 Only in the IPv4/IPv6 Mode field. Configure the IPv6 DNS server in the following section.) Obtain IPv6 DNS Select Obtain IPv6 DNS Info Automatically to have the PM Device get the IPv6 DNS server Info addresses from the ISP automatically. Automatically PM Series User’s Guide...
Page 52: Bridge Mode
Bridge Mode Click the Add new WAN Interface in the Network Setting > Broadband screen or the Edit icon next to the connection you want to configure. The following example screen displays when you select Bridge mode. PM Series User’s Guide...
Page 53: Technical Reference
Enter the MTU (Maximum Transfer Unit) size for traffic through this connection. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. 6.3 Technical Reference The following section contains additional technical information about the PM Device features described in this chapter. PM Series User’s Guide...
Page 54 When properly configured, VLAN prevents one subscriber from accessing the network resources of another on the same LAN, thus a user will not see the printers and hard disks of another user in the same building. PM Series User’s Guide...
Page 55: Introduction To Ieee 802.1Q Tagged Vlan
If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. If your ISP dynamically assigns the DNS server IP addresses (along with the PM Device’s WAN IP address), set the DNS server fields to get the DNS server address from the ISP. PM Series User’s Guide...
Page 56: Home Networking
PM Device. A LAN IP address is the IP address of a networking device in the LAN. You can use the PM Device's LAN IP address to access its Web Configurator from the LAN. PM Series User’s Guide...
Page 57 (factory default). Your PM Device automatically computes the subnet mask based on the IP Address you enter, so do not change this field unless you are instructed to do so. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. PM Series User’s Guide...
Page 58: Certificates
8.2 Local Certificates Click Security > Certificates to open the Local Certificates screen. Use this screen to view the PM Device’s summary list of certificates, generate certification requests, and import signed certificates. PM Series User’s Guide...
Page 59 Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable. PM Series User’s Guide...
Page 60: Create Certificate Request
You may use any character, including spaces, but the PM Device drops trailing spaces. State/Province Enter up to 32 characters to identify the state or province where the certificate owner is located. Name You may use any character, including spaces, but the PM Device drops trailing spaces. PM Series User’s Guide...
Page 61: View Certificate Request
The Certificate is used to verify the authenticity of the certification authority. The Private Key serves as your digital signature for authentication and must be safely stored. Figure 40 Certificate Request: View PM Series User’s Guide...
Page 62: Trusted Ca
Note: A maximum of 10 trusted certificates can be added. Figure 41 Security > Certificates > Trusted CA PM Series User’s Guide...
Page 63: Import Trusted Ca Certificate
Click Browse or Choose File and select the certificate you want to upload. Choose File/Browse Click this button to find the certificate file you want to upload. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. PM Series User’s Guide...
Page 64: View Trusted Ca Certificate
(through USB thumb drive for example). Back Click Back to return to the previous screen. 8.4 Technical Reference This section provides some technical background information about the topics covered in this chapter. PM Series User’s Guide...
Page 65: Verify A Certificate
Before you import a trusted CA or trusted remote host certificate into the PM Device, you should verify that you have the actual certificate. This is especially true of trusted CA certificates since the PM Device also trusts any valid certificate signed by any of the imported trusted CA certificates. PM Series User’s Guide...
Page 66 Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may vary based on your situation. Possible examples would be over the telephone or through an HTTPS connection. PM Series User’s Guide...
Page 67: Voip
You do not necessarily need to use all these screens to set up your account. In fact, if your service provider did not supply information on a particular field in a screen, it is usually best to leave it at its default setting. PM Series User’s Guide...
Page 68: What You Need To Know About Voip
VoIP service provider over the Internet. • You should have the information your VoIP service provider gave you ready, before you start to configure the PM Device. PM Series User’s Guide...
Page 69: Sip Account
Use this screen to configure a SIP account and map it to a phone port in the Phone Device screen. To access this screen, click the Add New Account button in the VoIP > SIP > SIP Account screen. PM Series User’s Guide...
Page 70 Chapter 9 VoIP Figure 45 VoIP > SIP > SIP Account > Add New Account PM Series User’s Guide...
Page 71: Sip Account Entry Edit
You can configure an SIP account. To access this screen, click the Modify icon of an entry in the VoIP > SIP > SIP Account screen. Note: You do not necessarily need to use all these fields to set up your account. PM Series User’s Guide...
Page 72 Chapter 9 VoIP Figure 46 VoIP > SIP > SIP Account > SIP Account Entry Edit PM Series User’s Guide...
Page 73 Select the loudness that the PM Device uses for speech that it sends to the peer device. Choices are Minimum, Middle, and Maximum. Listening Volume Control Select the loudness that the PM Device uses for speech that it receives from the peer device. Choices are Minimum, Middle, and Maximum. PM Series User’s Guide...
Page 74 Select this to have the PM Device dial the specified hot line number immediately when you pick up the telephone. Hot Line / Warm Line Enter the number of the hot line or warm line that you want the PM Device to dial. Number PM Series User’s Guide...
Page 75: Sip Service Provider
Click the Delete icon to delete this SIP service provider from the PM Device. 9.4.1 Provider Entry Add/Edit Use this screen to configure the SIP server information, the numbers for certain phone functions and dialing plan for a SIP service provider. PM Series User’s Guide...
Page 76 You do not necessarily need to use all these fields to set up your account. Click again to see and configure only the fields needed for this feature. PM Series User’s Guide...
Page 77 Chapter 9 VoIP Figure 48 VoIP > SIP > SIP Service Provider: Add New Provider or Provider Entry Edit PM Series User’s Guide...
Page 78 If you select Supported, the peer device supports the option tag 100rel to send provisional responses reliably. If you select Required, the peer device requires the option tag 100rel to send provisional responses reliably. Select Disabled to turn off this function. PM Series User’s Guide...
Page 79 To enter a range of ports, • enter the port number at the beginning of the range in the Start Port field. • enter the port number at the end of the range in the End Port field. SRTP Support PM Series User’s Guide...
Page 80 Enter the number of seconds your SIP account is registered with the SIP register server Duration before it is deleted. The PM Device automatically tries to re-register your SIP account when one-half of this time has passed (The SIP register server might have a different expiration). PM Series User’s Guide...
Page 81: Sip Tls Common
• Select a local certificate for the SIP server to verify the PM Device. Note: To activate SIP TLS Common, select TLS in Transport Type in the SIP Service Provider screen. To access this screen, click VoIP > SIP > SIP TLS Common. PM Series User’s Guide...
Page 82: Phone
SIP address receives an incoming call, and which SIP address will be used when an outgoing call is made with a specific phone. To access this screen, click VoIP > Phone > Phone Device. Figure 50 VoIP > Phone > Phone Device PM Series User’s Guide...
Page 83: Phone Device Edit
Use this screen to control which SIP account and PSTN line each phone uses. Click an Edit icon in VoIP > Phone > Phone Device to open the following screen. Figure 51 VoIP > Phone > Phone Device > Edit PM Series User’s Guide...
Page 84: Phone Region
Use this screen to configure settings that depend on which region of the world the PM Device is in. Selecting the region where the device is physically located improves the quality of phone calls. To access this screen, click VoIP > Phone > Region. Figure 52 VoIP > Phone > Region PM Series User’s Guide...
Page 85: Call Rule
SIP numbers that contain letters. Once you have configured a speed dial rule, you can use a shortcut (the speed dial number, #01 for example) on your phone's keypad to call the phone number. To access this screen, click VoIP > Call Rule. PM Series User’s Guide...
Page 86: Call History
PM Device received, dialed and missed calls and a call history list. You can also view detailed information on each outgoing and incoming call. 9.9.1 Call History Screen To access this screen, click VoIP > Call History. PM Series User’s Guide...
Page 87 This displays the SIP address that called you or you called. Phone Number This displays the phone number of the call. Duration This displays how long the call lasted. (hh:mm:ss) Delete Click the Delete icon to remove the call history. PM Series User’s Guide...
Page 88: Technical Reference
IP address (for the routing of incoming SIP requests). After successful registration, the SIP server knows that the users (identified by their dedicated SIP URIs) are represented by the UA, and knows the IP address to which the SIP requests and responses should be sent. PM Series User’s Guide...
Page 89: Authorization Requirements
In the following example, you want to use client device A to call someone who is using client device C. The client device (A in the figure) sends a call invitation to the SIP proxy server (B). The SIP proxy server forwards the call invitation to C. PM Series User’s Guide...
Page 90: Sip Redirect Server
Client device A sends a call invitation for C to the SIP redirect server (B). The SIP redirect server sends the invitation back to A with C’s IP address (or domain name). Client device A then sends the call invitation to client device C. Figure 57 SIP Redirect Server PM Series User’s Guide...
Page 91: Sip Register Server
Usually, the SIP UAC sets up a phone call by sending a request to the SIP proxy server. Then, the proxy server looks up the destination to which the call should be forwarded (according to the URI requested PM Series User’s Guide...
Page 92 User Agent 1 sends a SIP INVITE request to Proxy 1. This message is an invitation to User Agent 2 to participate in a SIP telephone call. Proxy 1 sends a response indicating that it is trying to complete the request. PM Series User’s Guide...
Page 93 Echo Cancellation G.168 is an ITU-T standard for eliminating the echo caused by the sound of your voice reverberating in the telephone receiver while you talk. PM Series User’s Guide...
Page 94 Press a number from 1201 to 1208 followed by the “#” key to listen to the tone. You can continue to add, listen to, or delete tones, or you can hang up the receiver when you are done. Deleting Custom Tones Do the following to delete a custom tone: PM Series User’s Guide...
Page 95: Quality Of Service (Qos)
DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different priorities of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. The PM Device does not support DiffServ at the time of writing. PM Series User’s Guide...
Page 96: Phone Services Overview
Put a current call on hold to place a second call. Switch back to the call (if there is no second call). Flash Drop the call presently on hold or reject an incoming call which is waiting for answer. PM Series User’s Guide...
Page 97: European Call Hold
When you hear the dial tone, dial “*98#” followed by the number to which you want to transfer the call. After you hear the ring signal or the second party answers it, hang up the phone. PM Series User’s Guide...
Page 98 If there is a second call to your telephone number, you will hear a call waiting tone. Press the flash key to put the first call on hold and answer the second call. USA Call Transfer Do the following to transfer an incoming call (that you have answered) to another phone. PM Series User’s Guide...
Page 99 #### Internal Call Call the phone(s) connected to the PM Device. One Shot Caller Display Call Activate or deactivate caller ID for the next call only. One Shot Caller Hidden Call PM Series User’s Guide...
Page 100: Overview
Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. Notice: There is a normal but significant condition on the system. PM Series User’s Guide...
Page 101: System Log
This field displays the severity level of the log that the device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. PM Series User’s Guide...
Page 102: Security Log
This field displays the severity level of the log that the device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. PM Series User’s Guide...
Page 103: Traffic Status
Click System Monitor > Traffic Status > WAN to open the Traffic Status screen. This screen shows the total numbers of bytes sent and received through the PM Device’s WAN interfaces and each WAN interface’s packet statistics. Figure 62 System Monitor > Traffic Status > WAN PM Series User’s Guide...
Page 104: Lan Status
This indicates the number of received packets dropped on this interface. 11.3 LAN Status Click System Monitor > Traffic Status > LAN to open the following screen. This screen allows you to view packet statistics for the LAN interface. PM Series User’s Guide...
Page 105 Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. PM Series User’s Guide...
Page 106: Voip Status
Enter the number of seconds the PM Device needs to wait before updating this screen and then click Set Interval. Click Stop to have the PM Device stop updating this screen. SIP Status Account This column displays each SIP account in the PM Device. PM Series User’s Guide...
Page 107 Ring – The phone is ringing for an incoming VoIP call. Process – There is a VoIP call in progress. DISC – The callee's line is busy, the callee hung up or your phone was left off the hook. PM Series User’s Guide...
Page 108 This field displays whether the phone is in the on or off hook status. Off-Hook means a telephone connected to one of the phone port has its receiver off the hook. On-Hook means a telephone connected to one of the phone port has its receiver on the hook. PM Series User’s Guide...
Page 109: Optical Signal Status
The higher the value, the stronger the signal as there is less background noise. For example, –9 dBm is a stronger signal than –28 dBm. TX power signal This field displays the transceiver’s transmitting power in dBm. Temperature This field displays the transceiver’s temperature in degrees Celsius. PM Series User’s Guide...
Page 110 If the fiber optic cable is clean and undamaged, use a power meter to measure whether the actual RX power signal of the PM Device falls within the range of –8 to –27 dBm. PM Series User’s Guide...
Page 111: System
[ " ], [ ` ], [ ' ], [ < ], [ > ], [ ^ ], [ $ ], [ | ], [ & ], or [ ; ]. Spaces are allowed. Cancel Click Cancel to abandon this screen without saving. Apply Click Apply to save your changes. PM Series User’s Guide...
Page 112: User Account
Note: The maximum number of the user account is four. There are two of types of user accounts, Administrator and User. The table below shows the web privilege differences of Administrator and User at the time of writing. PM Series User’s Guide...
Page 113 Click the Edit icon to configure the entry. Click the Delete icon to remove the entry. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes back to the PM Device. PM Series User’s Guide...
Page 114: User Account Add/Edit
Enter the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. Idle Timeout Enter the length of inactive time before the PM Device will automatically log the user out of the Web Configurator. PM Series User’s Guide...
Page 115 Select whether this user can access the PM Device through the WAN, LAN or LAN/WAN. Only the Administrator is allowed to use Telnet and SSH for remote management. Cancel Click Cancel to exit this screen without saving. Click OK to save your changes. PM Series User’s Guide...
Page 116: Remote Management
Use this screen to configure which services can access the PM Device and which interfaces can allow them. You can also specify the port numbers the services must use to connect to the PM Device. Click Maintenance > Remote Management to open the following screen. Figure 69 Maintenance > Remote Management PM Series User’s Guide...
Page 117 Web Configurator, then the PM Device will automatically change this to the more secure https://192.168.0.1 for access. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes back to the PM Device. PM Series User’s Guide...
Page 118: Time
PM Device’s time based on your local time zone. You can enter a time server address, select the time zone where the PM Device is physically located, and configure Daylight Savings settings if needed. Click Maintenance > Time to open the following screen. PM Series User’s Guide...
Page 119 Chapter 17 Time Figure 70 Maintenance > Time PM Series User’s Guide...
Page 120 October. The time you select depends on your time zone. In Germany for instance, you would select 2 in the Time field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). PM Series User’s Guide...
Page 121 Chapter 17 Time Table 51 Maintenance > Time (continued) LABEL DESCRIPTION Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes back to the PM Device. PM Series User’s Guide...
Page 122: Log Setting
Device records in the Logs Setting screen. 18.2 Log Setting To change your PM Device’s log settings, click Maintenance > Log Setting. The screen appears as shown. The screen varies by model. Figure 71 Maintenance > Log Setting PM Series User’s Guide...
Page 123 Select Account to record information related to the PM Device’s user accounts. Attack Select Attack to record information related to attacks detected on the PM Device. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. PM Series User’s Guide...
Page 124: Firmware Upgrade
(Hypertext Transfer Protocol) and may take up to 2 minutes. After a successful upload, the system will reboot. Do NOT turn off the PM Device while firmware upload is in progress. Figure 72 Maintenance > Firmware Upgrade PM Series User’s Guide...
Page 125 After few minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, an error screen will appear. Click OK to go back to the Firmware Upgrade screen. PM Series User’s Guide...
Page 126: Backup/Restore
The Backup/Restore screen allows you to backup and restore device configurations. You can also reset your device settings back to the factory default. 20.2 Backup/Restore Click Maintenance > Backup/Restore. Information related to factory defaults, backup configuration, and restoring configuration appears on this screen, as shown below. PM Series User’s Guide...
Page 127 The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the PM Device’s current configuration to your computer. PM Series User’s Guide...
Page 128: Restore Configuration
The following warning screen appears. You can also press the RESET button on the rear panel to reset the factory defaults of your PM Device. Refer to Section 2.3.1 on page 20 for more information on the RESET button. PM Series User’s Guide...
Page 129: Reboot
PM Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the PM Device reboot. This does not affect the PM Device's configuration. Figure 76 Maintenance > Reboot PM Series User’s Guide...
Page 130: Diagnostic
Device can reach a particular host. After entering an IP address and clicking one of the buttons to start a test, the results display in the Diagnostic Test area. Click Maintenance > Diagnostic to open the screen shown next. Figure 77 Maintenance > Diagnostic PM Series User’s Guide...
Page 131 Click this button to perform a ping test on the IPv4 address or host name in order to test the connection. The ping statistics will show in the info area. Traceroute Click this button to check the path and transmission delays between the PM Device and the IPv4 address you entered. PM Series User’s Guide...
Page 132: Appendices
Appendices...
Page 133: Troubleshooting
The PM Device does not turn on. None of the LEDs turn on. Make sure the PM Device is turned on. Make sure you are using the power adapter or cord included with the PM Device. PM Series User’s Guide...
Page 134: Pm Device Access And Login
See the label at the bottom of the PM Device for the default login names and associated passwords. If those do not work, you have to reset the device to its factory defaults. See Section 2.2 on page I cannot see or access the Login screen in the Web Configurator. PM Series User’s Guide...
Page 135 Section 22.2 on page 133. I cannot access the PM Device through Telnet. See the troubleshooting suggestions for I cannot see or access the Login screen in the Web Configurator. Ignore the suggestions about your browser. PM Series User’s Guide...
Page 136: Internet Access
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 2.2 on page Turn the PM Device off and on. If the problem continues, contact your vendor. PM Series User’s Guide...
Page 137: Appendix A Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel Communications Corp. office for the region in which you bought the PM Device.
Page 138 • https://www.zyxel.com/global/en Philippines • Zyxel Communications Corp. • https://www.zyxel.com/global/en Singapore • Zyxel Communications Corp. • https://www.zyxel.com/global/en Taiwan • Zyxel Communications (Taiwan) Co., Ltd. • https://www.zyxel.com/tw/zh Thailand • Zyxel Thailand Co., Ltd. • https://www.zyxel.com/th/th Vietnam • Zyxel Communications Corporation–Vietnam Office • https://www.zyxel.com/vn/vi...
Page 139 Appendix A Customer Support • https://www.zyxel.com/bg/bg Czech Republic • Zyxel Communications Czech s.r.o. • https://www.zyxel.com/cz/cs Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da Finland • Zyxel Communications • https://www.zyxel.com/fi/fi France • Zyxel France • https://www.zyxel.com/fr/fr Germany • Zyxel Deutschland GmbH. • https://www.zyxel.com/de/de Hungary •...
Page 140 • Zyxel Communications A/S • https://www.zyxel.com/se/sv Switzerland • Studerus AG • https://www.zyxel.com/ch/de-ch • https://www.zyxel.com/fr/fr Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en-gb Ukraine • Zyxel Ukraine • https://www.zyxel.com/ua/uk-ua South America Argentina • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Brazil •...
Page 141 Ecuador • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co South America • Zyxel Communications Corp. • https://www.zyxel.com/co/es-co Middle East Israel • Zyxel Communications Corp. • https://il.zyxel.com North America • Zyxel Communications, Inc. – North America Headquarters • https://www.zyxel.com/us/en-us PM Series User’s Guide...
Page 142: Ipv6 Addressing
54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. PM Series User’s Guide...
Page 143: Loopback Address
The following table describes the multicast addresses which are reserved and cannot be assigned to a multicast group. MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 FF0E:0:0:0:0:0:0:0 FF0F:0:0:0:0:0:0:0 PM Series User’s Guide...
Page 144: Subnet Masking
Renew or Rebind message at the client's discretion. Renew Renew Renew Rebind to S1 to S1 to S1 to S2 Renew Renew Renew Rebind to S1 to S1 to S1 to S2 PM Series User’s Guide...
Page 145: Dhcp Relay Agent
If there is an address to be resolved or verified, the PM Device also sends out a neighbor solicitation message. When the PM Device receives a PM Series User’s Guide...
Page 146: Multicast Listener Discovery
To enable IPv6 in Windows 7: Select Control Panel > Network and Sharing Center > Local Area Connection. Select the Internet Protocol Version 6 (TCP/IPv6) checkbox to enable it. Click OK to save the change. PM Series User’s Guide...
Page 147 IPv4 Address... : 172.16.100.61 Subnet Mask ... : 255.255.255.0 Default Gateway ..: fe80::213:49ff:feaa:7125%11 172.16.100.254 PM Series User’s Guide...
Page 148: Appendix C Legal Information
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device. Canada The following information applies if you use the product within Canada. Innovation, Science and Economic Development Canada ICES Statement CAN ICES(B) / NMB(B) Europe and the United Kingdom PM Series User’s Guide...
Page 149 Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/53/EU. (Slovene) Suomi (Finnish) Zyxel vakuuttaa täten että laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. PM Series User’s Guide...
Page 150: Safety Warnings
– For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device; – For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible. PM Series User’s Guide...
Page 151 任何液體 - 切勿讓設備接觸水、雨水、高濕度、污水腐蝕性的液體或其他水份。 – 灰塵及污物 - 切勿接觸灰塵、污物、沙土、食物或其他不合適的材料。 – • 雷雨天氣時，不要安裝或維修此設備，有遭受電擊的風險。 • 切勿重摔或撞擊設備，並勿使用不正確的電源變壓器。 • 若接上不正確的電源變壓器會有爆炸的風險。 • 請勿隨意更換產品內的電池。 • 如果更換不正確之電池型式，會有爆炸的風險，請依製造商說明書處理使用過之電池。 • 請將廢電池丟棄在適當的電器或電子設備回收處。 • 請勿將設備解體。 • 請勿阻礙設備的散熱孔，空氣對流不足將會造成設備損害。 • 請使用隨貨提供或指定的連接線 / 電源線 / 電源變壓器，將其連接到合適的供應電壓 ( 如 : 台灣供應電壓 110 伏特 )。 PM Series User’s Guide...
Page 152: About The Symbols
To obtain the services of this warranty, contact your vendor. Enquiries Go to https://www.zyxel.com/service-provider/global/en/download-enquiry to request a User’s Guide for configuration assistance and related safety warnings. PM Series User’s Guide...
Page 153: Open Source Licenses
Appendix C Legal Information Trademarks ZyNOS (Zyxel Network Operating System) and ZON (Zyxel One Network) are registered trademarks of Zyxel Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
Page 154: Index
97, 98 call service mode DiffServ (Differentiated Services) 96, 98 code points call transfer 97, 98 marking rule call waiting 97, 98 digital IDs Canonical Format Indicator See CFI disclaimer Certificate distance maximum authentication cable type PM Series User’s Guide...
Page 155 100, 103, 109, 122 security IEEE 802.1Q Internet Protocol version 6, see IPv6 IP address ping IP address assignment managing the device IP over Ethernet good habits IPoE technical reference IPv6 MTU (Multi-Tenant Unit) addressing multi-gigabit Enabling IPv6 PM Series User’s Guide...
Page 156 33, 34 Public and Private Keys subnet mask supplementary services Syslog overview severity levels system Quality of Service, see QoS firmware version passwords 23, 24 status 33, 34 Real time Transport Protocol, see RTP reset PM Series User’s Guide...
Page 157 USA type call service mode Virtual Local Area Network See VLAN VLAN Introduction VLAN ID VLAN tag voice activity detection voice coding VoIP settings status Wide Area Network, see WAN WAN IP address warranty note web configurator PM Series User’s Guide...

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Pm5100-t1 Pm7300-t0 Pm7500-00 Pm7505-00