Dell Pro Max Tower T2 Owner's Manual
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Dell Pro Max Tower T2 Owner's Manual

Dell Pro Max Tower T2 Owner's Manual

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Dell Pro Max Tower T2
FCT2250
Owner's Manual
Regulatory Model: D33M
Regulatory Type: D33M001
March 2025
Rev. A00

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Summary of Contents for Dell Pro Max Tower T2

  • Page 1 Dell Pro Max Tower T2 FCT2250 Owner's Manual Regulatory Model: D33M Regulatory Type: D33M001 March 2025 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Dell Pro Max Tower T2 FCT2250..............7 Front....................................... 7 Back......................................9 Chapter 2: Set up your computer....................12 Chapter 3: Specifications of Dell Pro Max Tower T2 FCT2250............16 Dimensions and weight..............................16 Processor..................................... 16 Chipset....................................17...
  • Page 4 Major components of Dell Pro Max Tower T2 FCT2250..................33 Chapter 5: Side cover........................36 Removing the side cover..............................36 Installing the side cover..............................37 Chapter 6: Air shroud........................40 Removing the air shroud..............................40 Installing the air shroud..............................41 Chapter 7: Coin-cell battery......................42 Removing the coin-cell battery............................42...
  • Page 5 Installing the wireless card............................69 Intrusion switch.................................. 71 Removing the intrusion switch..........................71 Installing the intrusion switch........................... 72 Fan......................................73 Removing the front fan..............................73 Installing the front fan..............................74 Removing the rear fan for 360 W PSU computers..................... 76 Installing the rear fan for 360 W PSU computers....................77 Removing the rear fan for 1500 W PSU computers....................77 Installing the rear fan for 1500 W PSU computers.....................
  • Page 6 Deleting or changing an existing system password or setup password............136 Clearing CMOS settings..............................137 Clearing system and setup passwords........................137 Chapter 12: Troubleshooting...................... 138 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 138 Running the SupportAssist Pre-Boot System Performance Check.............. 138 Power-Supply Unit Built-in Self-Test ........................138 System-diagnostic lights..............................138 Recovering the operating system..........................139...

  • Page 7: Chapter 1: Views Of Dell Pro Max Tower T2 Fct2250

    Views of Dell Pro Max Tower T2 FCT2250 Front Figure 1. Front view of Dell Pro Max Tower T2 FCT2250 1. 3.5" Hard-drive bay (optional) Slot to install the 3.5-inch hard drive. 2. Slim optical-drive bay (optional) Slot to install the Slim optical drive.
  • Page 8 Connected USB devices will not charge when the computer is turned off or in a sleep state. To start charging connected devices, turn on the computer. 10. SD Express 7.0-card slot (optional) Reads from and writes to the SD card. Views of Dell Pro Max Tower T2 FCT2250...

  • Page 9: Back

    Back Figure 2. Back view of Dell Pro Max Tower T2 FCT2250 1. Power-cord connector Connect a power cable to provide power to your computer. 2. Power-supply diagnostics light Indicates the power-supply state. 3. DisplayPort 1.4a HBR3 ports Connect an external display or a projector.
  • Page 10 Connect a PCI-Express card such as an audio, or network card to enhance the capabilities of your computer. 13. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 11 Release to open the side cover and access the internal components of your computer. Views of Dell Pro Max Tower T2 FCT2250...

  • Page 12: Chapter 2: Set Up Your Computer

    Set up your computer Steps 1. Connect the keyboard and mouse. NOTE: For setup instructions, see the documentation that is shipped with the keyboard and mouse. Figure 3. Connecting the keyboard and mouse 2. Connect to your network using a cable, or connect to a wireless network. Set up your computer...
  • Page 13 Figure 4. Connecting the network cable 3. Connect the display. NOTE: For improved graphical performance, connect the display to the display ports on the discrete graphics processing unit. Figure 5. Connecting the display 4. Connect the power cable. Set up your computer...
  • Page 14 Figure 6. Connecting the power cable 5. Press the power button. Figure 7. Pressing the power button German GS statement The device is not intended for use in the immediate field of vision at a computer workstation. To avoid annoying reflections at the computer workstation, this product must not be placed in the immediate field of vision.
  • Page 15 Dell Support Site. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.

  • Page 16: Chapter 3: Specifications Of Dell Pro Max Tower T2 Fct2250

    The weight of your computer depends on the ● Maximum: 20.40 kg (44.97 lbs.) configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported in your Dell Pro Max Tower T2 FCT2250. Table 3. Processor  Description Option one...

  • Page 17: Chipset

    Semi-Annual Channel Windows 11 version (N) and qualify (but not ship) the previous two versions (N-1, N-2). The Dell Pro Max Tower T2 FCT2250 will RTS with Windows 11 version v23H2 at the time of launch, and this version will determine the N-2 versions that are initially qualified for this platform.

  • Page 18: Memory Matrix

    ● 64 GB: 4 x 16 GB, DDR5, 4800 MT/s, UDIMM, ECC, dual- channel ● 128 GB: 4 x 32 GB, DDR5, 4400 MT/s, UDIMM, ECC, dual-channel Memory matrix The following table lists the memory configurations supported on your Dell Pro Max Tower T2 FCT2250. Table 6. Memory matrix  Configuration Slot UDIMM1...

  • Page 19: External Ports And Slots

    32 GB 32 GB 32 GB 32 GB External ports and slots The following table lists the external ports and slots of your Dell Pro Max Tower T2 FCT2250. Table 7. External ports and slots  Description Values Network port One RJ45 ethernet port (1 Gbps) USB ports ●...

  • Page 20: Ethernet

    Model Intel i219-LM Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) modules that are supported on your Dell Pro Max Tower T2 FCT2250. Table 10. Wireless module specifications  Description Option one Option two...

  • Page 21: Audio

    Class 40 Storage matrix The following table lists the storage configurations supported on your Dell Pro Max Tower T2 FCT2250. Your Dell Pro Tower FCT2250 supports a combination of the following storage configurations: ● One 3.5-inch hard drive in 5.25 bay as front I/O option + one slim optical drive in 5.25 bay as front I/O option + two internal 3.5-inch hard drive or one half-height 5.25-inch device in 5.25 bay as front I/O option + two internal 3.5-inch hard drive...

  • Page 22: Media-Card Reader

    ● without a M.2 drive, the 3.5-inch hard drive is the primary drive Media-card reader The following table provides the specification of media cards that are supported by your Dell Pro Max Tower T2 FCT2250. Table 13. Media-card reader specifications ...

  • Page 23: Power Ratings

    158°F) 158°F) 158°F) Power supply connector The following table lists the Power supply connector specifications of your Dell Pro Max Tower T2 FCT2250. Table 15. Power supply connector  Power supply Connectors 360 W internal power supply unit (PSU), 80 Plus Platinum ●...

  • Page 24: Gpu-Integrated

    Processor Intel Graphics Shared system memory Intel Core Ultra 5/7/9 GPU—Discrete The following table lists the specifications of the discrete graphics processing unit (GPU) supported by your Dell Pro Max Tower T2 FCT2250. Table 17. GPU—Discrete  Controller Memory size Memory type...

  • Page 25: Hardware Security

    ● 5120 x 2880 @ 60 Hz ● 7680 x 4320 @ 60 Hz Hardware security The following table lists the hardware security of your Dell Pro Max Tower T2 FCT2250. Table 19. Hardware security   Hardware security Chassis intrusion switch...

  • Page 26: Environmental

    Dell Regulatory Compliance Home page Responsible Business Alliance policy Operating and storage environment This table lists the operating and storage specifications of your Dell Pro Max Tower T2 FCT2250. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 22. Computer environment ...

  • Page 27: Dell Support Policy

    * Measured using a random vibration spectrum that simulates the user environment. † Measured using a 2 ms half-sine pulse. Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at Dell Support Site. Specifications of Dell Pro Max Tower T2 FCT2250...

  • Page 28: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that are shipped with the product or at Dell Regulatory Compliance Home Page.

  • Page 29: Safety Precautions

    Standby power Dell products with standby power must be unplugged before you open the back cover. Systems that are equipped with standby power are powered while turned off. The internal power enables the computer to be remotely turned on (Wake-on-LAN) and suspended into a sleep mode and has other advanced power management features.

  • Page 30: Esd Field Service Kit

    NOTE: It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while servicing the computer.

  • Page 31: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy equipment: CAUTION: Do not lift greater than 50 pounds.

  • Page 32: Screw List

    Screw list NOTE: When removing screws from a component, it is recommended to note the screw type and the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 33: Major Components Of Dell Pro Max Tower T2 Fct2250

    ● LAN ● Thunderbolt ● USB ● VGA Optional 5 GbE Optical module M2x4 Major components of Dell Pro Max Tower T2 FCT2250 The following image shows the major components of Dell Pro Max Tower T2 FCT2250. Working inside your computer...
  • Page 34 Figure 8. Major Components of Dell Pro Tower Plus FCT2250 1. Side cover 2. Air shroud 3. Memory module 4. M.2 2280 solid state drive 5. Processor 6. WLAN card 7. Cable hub Working inside your computer...
  • Page 35 NOTE: Dell Technologies provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Working inside your computer...

  • Page 36: Chapter 5: Side Cover

    Side cover Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the security-cable slot (if applicable). About this task The following images indicate the location of the side cover and provide a visual representation of the removal procedure. Figure 9.

  • Page 37: Installing The Side Cover

    Figure 10. Removing the side cover Steps 1. Loosen the single captive screw that secures the side cover to the computer. 2. Pull the release latch to release the cover from the computer. 3. Open the side cover towards the side of the computer and lift the cover away from the chassis. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 38 Figure 11. Installing the side cover Side cover...
  • Page 39 Figure 12. Installing the side cover Steps 1. Align the tabs on the side cover with the slots on the chassis. 2. Press the side cover towards the side of the computer to install it. 3. The release latch automatically locks the side cover to the computer. 4.

  • Page 40: Chapter 6: Air Shroud

    Air shroud Removing the air shroud Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the Removing the side cover. NOTE: Removing the air shroud disconnects the memory fan module as the memory fan module is integrated in the air shroud.

  • Page 41: Installing The Air Shroud

    Installing the air shroud Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: Installing the air shroud connects the memory fan module, as the memory fan module is integrated to the air shroud. NOTE: Route all the power cables through the bottom air shroud cover to prevent the air shroud installation interference.

  • Page 42: Chapter 7: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the shroud. About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. CAUTION: Removing the coin-cell battery clears the CMOS and resets BIOS settings.
  • Page 43 Figure 16. Installing the coin-cell battery Steps 1. Insert the coin-cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. Next steps 1.

  • Page 44: Chapter 8: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Front bezel Removing the front bezel Prerequisites...

  • Page 45: Installing The Front Bezel

    Figure 17. Removing the front bezel Steps 1. Pry the retention tabs to release the front bezel from the computer. 2. Slightly pull the front bezel and gently rotate it to release the other tabs on the bezel from the slots in the computer chassis. 3.

  • Page 46: Front I/O Bracket

    Figure 18. Installing the front bezel Steps 1. Position the front bezel to align the tabs on the bezel with the slots on the chassis. 2. Press the bezel until the tabs clicks into place. Next steps 1. Install the side cover.

  • Page 47: Installing The Front I/O Bracket

    About this task The following images indicate the location of the front I/O bracket and provide a visual representation of the removal procedure. Figure 19. Removing the front I/O bracket Steps 1. Remove the screw (#6-32) that secures the front I/O bracket to the chassis. 2.

  • Page 48: Internal Speaker

    Figure 20. Installing the front I/O bracket Steps 1. Align and slide the front I/O bracket into its slot on the chassis. 2. Replace the screw (#6-32) to secure the front I/O bracket to the chassis. Next steps 1. Install the front bezel.

  • Page 49: Installing The Internal Speaker

    Figure 21. Removing the internal speaker Steps 1. Disconnect the internal speaker cable from the connector on the system board. 2. Unroute the internal speaker cable through the recess on the chassis. 3. Slide and remove the internal speaker from the chassis. Installing the internal speaker CAUTION: The information in this installation section is intended for authorized service technicians only.

  • Page 50: Installing The Memory Module

    Figure 23. Removing the memory module Steps 1. Pull the securing clips from both sides of the memory module until the memory module pops up. 2. Slide and remove the memory module from the memory-module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components or metallic contacts on the memory module as electrostatic discharge(ESD) can inflict severe damage on the components.

  • Page 51: Hard Drive

    Figure 24. Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it secures into place. NOTE: If the memory module is not secure, then remove the memory module and reinstall it.

  • Page 52: Removing The 3.5-Inch Hard Drive Assembly (Bay-2)

    About this task The following images indicate the location of the 3.5-inch hard drive assembly (Bay-1) and provide a visual representation of the removal procedure. Figure 25. Removing the 3.5-inch hard drive assembly from Bay 1 Steps 1. Disconnect the data and power cables from the 3.5-inch hard drive module. 2.

  • Page 53: Removing The 3.5-Inch Hard Drive Bracket

    Figure 26. Removing the 3.5-inch hard drive assembly (Bay-2) Steps 1. Disconnect the data and power cables from the 3.5-inch hard drive module. 2. Press the securing tabs to release the hard drive assembly from the chassis. 3. Slide the hard drive assembly away from the chassis. Removing the 3.5-inch hard drive bracket Prerequisites 1.

  • Page 54: Installing The 3.5-Inch Hard Drive Bracket

    Figure 27. Removing the 3.5-inch hard-disk drive bracket Steps 1. Pry both sides of the hard drive bracket edge to release the tabs on the bracket from the slots on the hard drive. 2. Lift and remove the hard drive off the hard drive bracket. Installing the 3.5-inch hard drive bracket Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 55: Installing The 3.5-Inch Hard Drive Assembly (Bay-2)

    Figure 28. Installing the 3.5-inch hard drive bracket Steps 1. Place the hard drive into the hard drive bracket and align the tabs on the bracket with the slots on the hard drive. 2. Snap the hard drive into the hard drive bracket. Next steps 1.

  • Page 56: Installing The 3.5-Inch Hard Drive Assembly (Bay-1)

    Figure 29. Installing the 3.5-inch hard drive assembly (Bay-2) Steps 1. Slide and insert the 3.5-inch hard drive assembly into the hard drive slot. 2. Route the power cable and the data cable through the routing guides on the hard drive assembly and connect the cables to the hard drive.

  • Page 57: Solid State Drive

    Figure 30. Installing the 3.5-inch hard drive assembly from Bay 1 Steps 1. Slide and insert the 3.5-inch hard drive assembly into the hard drive slot. 2. Route the power cable and the data cable through the routing guides on the hard drive assembly and connect the cables to the hard drive.

  • Page 58: Installing The M.2 2230 Pcie Solid State Drive

    NOTE: For computers shipped with 360 W power-supply unit, SSD-2 must be installed with a front chassis fan. Customers must call Dell sales to purchase the SSD CUS kit and additional front chassis fan. Follow the procedures for installing front chassis fan.

  • Page 59: Removing The M.2 2280 Pcie Solid State Drive

    Figure 32. Installing the M.2 2230 PCIe solid state drive Steps 1. Align the notch on the solid state drive with the tab on the solid state drive connector. 2. Insert the solid state drive at an angle into the slot on the system board. NOTE: When replacing a M.2 2280 solid state drive from a M.2 2230 solid state drive, ensure to move the standoff nut to the M.2 2230 solid state drive slot position.

  • Page 60: Installing The M.2 2280 Pcie Solid State Drive

    NOTE: For computers shipped with 360 W power-supply unit, SSD2 must be installed with a front chassis fan. Customers must call Dell sales to purchase the SSD CUS kit and additional front chassis fan. Follow the procedures for installing front chassis fan.

  • Page 61: Gpu End Holder

    Figure 34. Installing the M.2 2280 PCIe solid state drive Steps 1. Align the notch on the solid state drive with the tab on the solid state drive connector. 2. Insert the solid state drive into the slot on the system board. NOTE: When replacing a M.2 2230 solid state drive with a M.2 2280 solid state drive, ensure to move the standoff nut to the M.2 2280 solid state drive slot position.

  • Page 62: Installing The Gpu End Holder

    About this task The following images indicate the location of the GPU end holder and provide a visual representation of the removal procedure. Figure 35. Removing the GPU end holder Steps 1. Unroute the graphics card power cable from the retention clip on the GPU end holder. 2.

  • Page 63: Graphics Card

    Figure 36. Installing the GPU end holder Steps 1. Position the GPU end holder to align it with the slots on the computer chassis. 2. Press the GPU end holder down until it secures into place. 3. Slide the latch to lock position on the GPU end holder. 4.

  • Page 64: Installing The Graphics Card

    About this task The following images indicate the location of the graphics card and provide a visual representation of the removal procedure. Figure 37. Removing the graphics card Steps 1. Press the pull tab down to open the PCIe door. 2.
  • Page 65 About this task The following images indicate the location of the graphics card and provide a visual representation of the installation procedure. Figure 38. Installing the graphics card Steps 1. Press the pull tab down to open the PCIe door. 2.

  • Page 66: Removing The Powered Graphics Card

    Removing the powered graphics card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the GPU end holder About this task The following images indicate the location of the powered graphics card and provide a visual representation of the removal procedure.

  • Page 67: Installing The Powered Graphics Card

    4. Push and hold the securing tab on the graphics-card slot and lift the powered graphics card from the graphics-card slot. 5. Lift the pull tab to close the PCIe door. Installing the powered graphics card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the powered graphics card and provide a visual representation of the installation procedure.

  • Page 68: Wireless Card

    2. Using the alignment post, connect the graphics card to the connector and press down firmly. Ensure that the card is firmly seated. 3. Replace the screw (M3x5) to secure the graphics card to the PCIe slot. 4. Connect the power cable to the connector on the powered graphics card. 5.

  • Page 69: Installing The Wireless Card

    Figure 41. Removing the wireless card Steps 1. Remove the screw (M2x3.5) that secures the wireless card to the system board. 2. Slide and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4.
  • Page 70 Figure 42. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. Table 24. Antenna-cable color scheme  Connector on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2.

  • Page 71: Intrusion Switch

    NOTE: For computers with 1500 W PSU only. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Intrusion switch Removing the intrusion switch Prerequisites 1. Follow the procedure in before working inside your computer. 2.

  • Page 72: Installing The Intrusion Switch

    Installing the intrusion switch Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the intrusion switch and provides a visual representation of the installation procedure.

  • Page 73: Fan

    Removing the front fan Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the shroud. NOTE: For computers with 1500 W PSU only. About this task The following images indicate the location of the chassis fan and provide a visual representation of the removal procedure. Figure 45.

  • Page 74: Installing The Front Fan

    Figure 46. Front fan 2 Steps 1. Remove the screw (M3x5) that secures the fan 1 to the chassis. 2. Disconnect the fan cable from the connector on the system board. 3. Press the tab to release the chassis fan from the slot. 4.
  • Page 75 Figure 47. Front fan 1 Figure 48. Front fan 2 Steps 1. Align the tabs on the fan with the slots on the chassis. 2. Insert the chassis fan at an angle into the slot in the chassis. Removing and installing Customer Replaceable Units (CRUs)

  • Page 76: Removing The Rear Fan For 360 W Psu Computers

    3. Press the chassis fan into the slot until the release tab locks into place. 4. Connect the fan cable to the connector on the system board. 5. Replace the screw (M3x5) to secure the fan 1 to the chassis. NOTE: Follow the procedure from step 1 to 5 for fan 2.

  • Page 77: Installing The Rear Fan For 360 W Psu Computers

    Installing the rear fan for 360 W PSU computers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the rear fan and provide a visual representation of the installation procedure. Figure 50.

  • Page 78: Installing The Rear Fan For 1500 W Psu Computers

    About this task The following images indicate the location of the chassis fan and provide a visual representation of the removal procedure. Figure 51. Removing the rear fan for 1500 W PSU computers Steps 1. Remove the (M3x5) screw that secures the computer fan to the chassis. 2.
  • Page 79 Figure 53. Removing the 1500 W power-supply unit Removing and installing Customer Replaceable Units (CRUs)

  • Page 80: Installing The 1500 W Power-Supply Unit

    Figure 54. Removing the 1500 W power-supply unit Steps 1. Remove the screw (#6-32) that secure the power-supply cover to the power-supply unit. 2. Lift the power-supply cover from the chassis. 3. Open the cover of the cable box and carefully unroute the power cables from both the cable box and the routing guides on the chassis.
  • Page 81 Figure 55. Installing the 1500 W power-supply unit Removing and installing Customer Replaceable Units (CRUs)

  • Page 82: Removing The 360 W Power-Supply Unit

    Figure 56. Installing the 1500 W power-supply unit Steps 1. Connect the power cables to the connectors on the power-supply unit. 2. Slide the power-supply unit into the chassis until the securing tab snaps into position. 3. Replace the four screws (#6x32) to secure the power-supply unit to the chassis. 4.

  • Page 83: Installing The 360 W Power-Supply Unit

    About this task The following images indicate the location of the power-supply unit and provide a visual representation of the removal procedure. Figure 57. Removing the 360 W power-supply unit Steps 1. Open the cover of the cable box and carefully unroute the power cables from both the cable box and the routing guides on the chassis.
  • Page 84 About this task The following images indicate the location of the power-supply unit and provide a visual representation of the installation procedure. Figure 58. Installing the 360 W power-supply unit Steps 1. Slide the power-supply unit into the chassis until the securing tab snaps into position. 2.

  • Page 85: Chapter 9: Removing And Installing Field Replaceable Units (Frus)

    The information in this removing and installing FRUs section is intended for authorized service technicians only. CAUTION: To avoid any potential damage to the component or loss of data, Dell Technologies recommends that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.

  • Page 86: Installing The Processor Fan And 125 W Heat-Sink Assembly

    Figure 59. Removing the processor fan and 125 W heat-sink assembly Steps 1. Disconnect the processor-fan cable from the connector on the system board. 2. In the reverse sequential order (4->3->2->1), loosen the four captive screws that secure the processor fan and heat-sink assembly to the system board.

  • Page 87: Removing The Processor Fan And 65 W Heat-Sink Assembly

    Figure 60. Installing the processor fan and 125 W heat-sink assembly Steps 1. Align the screws on the processor fan and heat-sink assembly with the screw holders on the system board, then place the assembly on the processor. NOTE: Ensure that the triangle mark is directed towards the rear side of the computer. 2.
  • Page 88 Prerequisites 1. Follow the procedure in before working inside your computer. WARNING: The heat sink might heat up during regular operation. Allow sufficient time for the heat sink to cool before you touch it. CAUTION: For maximum cooling of the processor, do not touch the heat-transfer areas on the heat sink. The oils in your skin can reduce the heat-transfer capability of the thermal grease.

  • Page 89: Installing The Processor Fan And 65 W Heat-Sink Assembly

    Installing the processor fan and 65 W heat-sink assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites NOTE: If you replace the processor or heat sink, use the provided thermal grease to ensure proper thermal conductivity. About this task The following images indicate the location of the processor fan and heat-sink assembly and provide a visual representation of the installation procedure.

  • Page 90: Processor

    3. Follow the procedure in after working inside your computer. Processor Removing the processor CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover.

  • Page 91: Voltage-Regulator (Vr) Heat Sink

    NOTE: The pin 1 corner of the processor has a triangle that aligns with the triangle on the pin 1 corner of the processor socket. When the processor is properly seated, all four corners are aligned at the same height. If one or more corners of the processor are higher than the others, the processor is not secured properly.

  • Page 92: Installing The Vr Heat Sink

    Figure 65. Removing the VR heat sink Steps 1. Loosen the four captive screws that secure the VR heat sinks to the system board. 2. Lift the VR heat sink off the system board. Installing the VR heat sink CAUTION: The information in this installation section is intended for authorized service technicians only.

  • Page 93: External Port (Optional Module)

    Figure 66. Installing the VR heat sink Steps 1. Remove the liner behind the VR heat-sink modules. NOTE: Step 1 is only applicable for a new installation or an upgrade. For replacing an existing component, follow the procedure from step two. 2.

  • Page 94: Removing The Optional Displayport Module

    Removing the optional DisplayPort module Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the shroud. NOTE: For computers with 1500 W PSU only. 4. Remove the fan. 5. Remove the 125 W heat sink.
  • Page 95 About this task NOTE: The optional-port modules are mutually exclusive; only a single module can be installed at a time. The following images indicate the location of the optional DisplayPort module and provide a visual representation of the installation procedure. Figure 68.

  • Page 96: Removing The Optional Hdmi Module

    Figure 69. Installing the optional DisplayPort module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 97: Installing The Optional Hdmi Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional HDMI module and provides a visual representation of the removal procedure. Figure 70. Removing the optional HDMI module Steps 1.
  • Page 98 Figure 71. Installing the optional HDMI module Removing and installing Field Replaceable Units (FRUs)

  • Page 99: Removing The Optional 5 Gbe Optical Module

    Figure 72. Installing the optional HDMI module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 100: Installing The Optional 5 Gbe Optical Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional 5 GbE Optical module and provides a visual representation of the removal procedure. Figure 73. Removing the optional 5GbE Optical module Steps 1.
  • Page 101 Figure 74. Installing the optional 5GbE Optical module Removing and installing Field Replaceable Units (FRUs)

  • Page 102: Removing The Optional Lan Module

    Figure 75. Installing the optional 5GbE Optical module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 103: Installing The Optional Lan Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional LAN module and provides a visual representation of the removal procedure. Figure 76. Removing the optional LAN module Steps 1.
  • Page 104 Figure 77. Installing the optional LAN module Removing and installing Field Replaceable Units (FRUs)

  • Page 105: Removing The Optional Thunderbolt Module

    Figure 78. Installing the optional LAN module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 106: Installing The Optional Thunderbolt Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional Thunderbolt module and provides a visual representation of the removal procedure. Figure 79. Removing the optional Thunderbolt module Steps 1.
  • Page 107 Figure 80. Installing the optional Thunderbolt module Removing and installing Field Replaceable Units (FRUs)

  • Page 108: Removing The Optional Usb Module

    Figure 81. Installing the optional Thunderbolt module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 109: Installing The Optional Usb Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional USB module and provides a visual representation of the removal procedure. Figure 82. Removing the optional USB module Steps 1.
  • Page 110 Figure 83. Installing the optional USB module Removing and installing Field Replaceable Units (FRUs)

  • Page 111: Removing The Optional Vga Module

    Figure 84. Installing the optional USB module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.

  • Page 112: Installing The Optional Vga Module

    4. Remove the fan. 5. Remove the 125 W heat sink. If applicable. About this task The following image indicates the location of the optional VGA module and provides a visual representation of the removal procedure. Figure 85. Removing the optional VGA module Steps 1.
  • Page 113 Figure 86. Installing the optional VGA module Removing and installing Field Replaceable Units (FRUs)

  • Page 114: System Board

    Figure 87. Installing the optional VGA module Steps 1. Using a screw driver, push against the optional-port cover until it comes off. NOTE: This step is only applicable if you are installing the optional-port module on a computer that did not previously have it installed.
  • Page 115 Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program.
  • Page 116 About this task Figure 88. System-board callouts Table 25. Dell Pro Max Tower T2 FCT2250 system board callouts  Connector Description Serial/PS2 Serial/PS2 module connector CPU0_SKT Processor socket DIMM1 to DIMM4 Memory module connectors FAN SYS4 System fan connector 4 ATX SYS...
  • Page 117 Table 25. Dell Pro Max Tower T2 FCT2250 system board callouts (continued) Connector Description SATA-3 SATA 3 connector SATA-2 SATA 2 connector M.2 PCIe SSD-2 M2 PCIe SSD slot 2 M.2 PCIe SSD-3 M.2 PCIe SSD slot 3 M.2 WLAN WLAN slot...
  • Page 118 Figure 89. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 119 Figure 90. Removing the system board Figure 91. Removing the system board Removing and installing Field Replaceable Units (FRUs)

  • Page 120: Installing The System Board

    Figure 92. Removing the system board Steps 1. Disconnect the power and hard drive cables that are connected to the system board. 2. Open the cable-box cover and unroute them from the cable box. 3. Remove the two screws (#6-32) that secure the cable box to the chassis. 4.
  • Page 121 About this task Figure 93. System-board callouts Table 26. Dell Pro Max Tower T2 FCT2250 system board callouts  Connector Description Serial/PS2 Serial/PS2 module connector CPU0_SKT Processor socket DIMM1 to DIMM4 Memory module connectors FAN SYS4 System fan connector 4 ATX SYS...
  • Page 122 Table 26. Dell Pro Max Tower T2 FCT2250 system board callouts (continued) Connector Description SATA-3 SATA 3 connector SATA-2 SATA 2 connector M.2 PCIe SSD-2 M2 PCIe SSD slot 2 M.2 PCIe SSD-3 M.2 PCIe SSD slot 3 M.2 WLAN WLAN slot...
  • Page 123 Figure 94. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 124 Figure 95. Installing the system board Figure 96. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 125 Figure 97. Installing the system board Steps 1. Align and slide the front I/O ports on the system board into the front I/O slot on the chassis. 2. Align the screw holes on the system board with screw holes on the chassis. 3.
  • Page 126 12. Install the 3.5-inch HDD. 13. Install the shroud. NOTE: For computers with 1500 W PSU only. 14. Install the front bezel. 15. Install the side cover. 16. Follow the procedure in after working inside your computer. NOTE: Your computers Service Tag is stored on the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 127: Chapter 10: Software

    ● Windows 11 Pro National Academic ● Windows 11 IoT Enterprise 2024 LTSC ● Ubuntu Linux 24.04 LTS Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...

  • Page 128: Chapter 11: Bios Setup

    BIOS Setup CAUTION: Certain changes can make your computer work incorrectly. Before you change the settings in BIOS Setup, it is recommended that you note down the original settings for future reference. NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed.

  • Page 129: F12 One Time Boot Menu

    Depending on your computer and its installed devices, the items that are listed in this section may or may not appear. Table 28. System setup options—System information menu  Overview Dell Pro Max Tower T2 FCT2250 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 130 Table 28. System setup options—System information menu (continued) Overview Intel vPro Technology Displays whether the processor is Intel vPro Technology capable. Memory Information Memory Installed Displays the total computer memory installed. Memory Speed Displays the memory speed. DIMM 1 Size Displays the DIMM 1 memory size. DIMM 2 Size Displays the DIMM 2 memory size.
  • Page 131 Table 29. System setup options—Boot Configuration menu (continued) Boot Configuration Expert Key Management Enable Custom Mode Enable or disable the custom mode. By default, the custom mode option is not enabled. Custom Mode Key Management Select the custom values for expert key management. Table 30.
  • Page 132 Table 31. System setup options—Storage menu (continued) Storage Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer. SATA-3 Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer. M.2 PCIe SSD-0 Type Displays the M.2 PCIe SSD-0 type information of the computer.
  • Page 133 By default, the option is enabled. Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery Tool. By default, the threshold value is set to 2. Table 35. System setup options—System Management menu ...

  • Page 134: Updating The Bios

    Failure to provide the recovery key can result in data loss or an operating system reinstall. For more information, see the Knowledge Base Resource updating the BIOS on Dell systems with BitLocker enabled. Steps 1.

  • Page 135: Updating The Bios From The One-Time Boot Menu

    ● USB drive formatted to the FAT32 file system (the drive does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter must be connected to the computer ●...

  • Page 136: Assigning A System Setup Password

    CAUTION: Ensure that your computer is locked when it is not in use. Anyone can access the data that is stored on your computer, when left unattended. Table 39. System and setup password  Password type Description System password Password that you must enter to boot to your operating system.

  • Page 137: Clearing Cmos Settings

    Clearing system and setup passwords About this task To clear the system or setup passwords, contact Dell technical support as described at Contact Support. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 138: Chapter 12: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded within the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...

  • Page 139: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, and restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into the primary operating system due to software or hardware failures.

  • Page 140: Real-Time Clock-Rtc Reset

    Real-Time Clock—RTC reset The Real-Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Pro and Pro Max computers from No POST/No Boot/No Power situations. You can initiate the RTC reset on the computer from a power-off state only if it is connected to AC power.

  • Page 141: Chapter 13: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 41. Self-help resources  Self-help resources Resource location Information about Dell products and services Dell Site Tips Contact Support In Windows search, type Contact Support, and press Enter.

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