Dell Precision T5500 Service Manual
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Dell Precision T5500 Service Manual

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See also: Technical Manual
Dell Precision™ T5500 Service Manual 
 
Working on Your Computer
Adding and Replacing Parts
Specifications
Diagnostics
About Memory
About Your System Board
System Setup
 
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Bluetooth is a
registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Microsoft, Windows, Windows
Server, MS-DOS, Aero, Windows Vista. and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DCTA
September 2009     Rev. A01

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  • Page 1 Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc.

  • Page 2: About Memory

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Your computer uses 1066 MHz and 1333Mhz DDR3 unbuffered or registered ECC SDRAM memory. DDR3 SDRAM, or double-data-rate three synchronous dynamic random access memory, is a random access memory technology.

  • Page 3: Memory Subsystem

    8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB   NOTE: If more than one Quad rank DIMM is installed within a channel (DIMM1 & DIMM4, DIMM2 & DIMM5, DIMM3 & DIMM6) then the maximum DDR3 speed is reduced to 800 MHz.

  • Page 4: Memory Population Rules

    Memory Population Rules Your computer requires DIMMs within a channel to be populated starting with the DIMMs farthest from the processor first. This means the DIMM slots 1, 2 and 3 must be populated before DIMM slots 4, 5 and 6. In addition, when populating a Quad-rank DIMM with a Single- or Dual-rank DIMM in the same channel, the Quad-rank DIMM must be populated farthest from the CPU.

  • Page 5: Clearing Forgotten Passwords

    28 RTC Reset Jumper (RTCRST) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Clearing Forgotten Passwords 1. Remove the computer cover.

  • Page 6: Clearing Cmos Settings

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting.

  • Page 7: Entering System Setup

    Bypass the BIOS boot sequence and boot directly to the network Boot Menu As with previous Dell Precision™ workstation platforms, your computer includes a one-time boot menu. This feature offers a quick and convenient method with which to bypass the System Setup-defined boot device order and boot directly to a specific device (e.g., floppy, CD-ROM, or hard drive).
  • Page 8 Exit BIOS <Esc>—Remain in Setup, Save/Exit, Discard/Exit Change a setting Left- and right-arrow keys Select field to change <Enter> Cancel a modification <Esc> Reset defaults <Alt><F> or Load Defaults menu option NOTE: Depending on your computer and any installed devices, the items listed in this section may or may not appear.  ...

  • Page 9: Dell Diagnostics

    NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities disc. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down...

  • Page 10: Diagnostic Light Codes

    4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
  • Page 11 1- Off 2- Off Reserved Reserved 3- Solid 4- Off 1- Off 2- Off ACPI S3 Suspend to RAM Windows Standby State. 3- Solid 4- Solid 1- Off 2- Green Reserved Reserved 3- Off 4- Off 1- Off 2- Green Reserved Reserved 3- Off...

  • Page 12: Beep Codes

    1- Off 2- Solid Video Card Video subsystem configuration activity in progress or video subsystem failure. 3- Off 4- Solid 1- Off 2- Solid Storage Storage device configuration in progress or storage subsystem failure. 3- Solid 4- Off 1- Off 2- Solid USB subsystem configuration activity in progress or USB subsystem failure.
  • Page 13 2-2-1 1st 64 K RAM chip or data line failure - bit 4 4-2-4 Unexpected interrupt in Protected Mode RAM test in progress or failure above address 2-2-2 1st 64 K RAM chip or data line failure - bit 5 4-3-1 0FFFFh 2-2-3...

  • Page 14: Adding And Replacing Parts

    Adding and Replacing Parts Dell Precision™ T5500 Service Manual    Cover   I/O Data Cable   Battery   Chassis Intrusion Switch   Drives Bezel   Front Bezel   Hard Drive Tray   Hard Drive   Front Fan Assembly   Floppy Drive   Memory Card Reader   Optical Drive   Memory   Expansion Cards   Dual Processor Riser (Optional)   Heat Sink and Processor   System Board...

  • Page 15: Specifications

    Specifications Dell Precision™ T5500/T5500n Service Manual    Processors   Drives   System Information   Connectors   Memory   Controls and Lights   Video   Power   Audio   Physical   Expansion Bus   Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your Tablet-PC, click Start (or Start in Windows XP)® Help and Support, and then select the option to view information about your Tablet-PC.
  • Page 16   Drives Externally accessible One 3.5-inch drive bay (FlexBay) Two 5.25-inch drive bays Internally accessible Two 3.5-inch SATA drive bays Available devices Up to two of the following 5.25-inch devices: SATA DVD-ROM/CD-RW Combo, DVD +/- RW  Blu-ray™drive,  HD/DVD Combo Blu-ray drive One 3.5-inch USB media card reader internal 1.44 MB 3.5 inch drive external USB 3.5 inch drive internal USB Flash Reader...
  • Page 17   Network activity light (on integrated network  Yellow blinking light adapter)     Power DC power supply:      Wattage 875 W   Voltage 240 VAC, 50 60 Hz, 12.0 A Coin-cell battery 3V CR2032 lithium coin cell      Physical Height 44.80 cm (17.60 inches) Width 17.25 cm (6.80 inches) Depth 46.83 cm (18.40 inches) Weight...

  • Page 18: Removing The Battery

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 19 5. Remove the coin-cell from the computer.  ...

  • Page 20: Removing The Cover

    Cover Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover    1. Follow the procedures in Before Working Inside Your Computer.
  • Page 21 4. Remove the cover from the computer.    ...
  • Page 22 Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard-drive Bezel 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 23 4. Remove the hard drive bezel.
  • Page 24  ...

  • Page 25: Removing The Front Bezel

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 26 4. Slide the front bezel toward the top of the computer. 5. Remove the front bezel from the computer.
  • Page 27        ...

  • Page 28: Removing The Front Fan Assembly

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Front Fan Assembly 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 29 6. Remove the screw that secures the front fan assembly. 7. Remove the fan assembly from the computer...
  • Page 30    ...

  • Page 31: Removing The Floppy Drive

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Floppy Drive 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 32: Removing The Hard Drives

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drives 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 33 4. Disconnect the power cable from the first hard drive. 5. Disconnect the data cable from the first hard drive.
  • Page 34 6. Lift the two blue hard drive release tabs. 7. Remove the first hard drive assembly from the computer. Repeat these steps for any other installed hard drives.

  • Page 36: Hard Drive Tray

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Lifting the Hard Drive Tray 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 37 4. Lift and rotate the hard drive tray toward the bottom of the computer.

  • Page 39: Removing The Chassis Intrusion Switch

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Chassis Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 40 4. Disconnect the intrusion switch cable from the system board. 5. Slide the intrusion switch toward the center of the computer.
  • Page 41 6. Remove the intrusion switch from the computer.
  • Page 42  ...
  • Page 43 Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the I/O Data Cable 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 44 Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Your computer features an optional dual-processor riser to accommodate dual processor and expanded memory options (see Dual Processor Riser (Optional)).
  • Page 45 5. Using your thumbs, gently push down on the memory module retention clips to release the module from the connector on the system board. 6. Lift the first memory module straight up and out of the computer, and repeat for any remaining memory modules.
  • Page 46       ...

  • Page 47: Removing The Memory Card Reader

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Card Reader 1. Follow the procedures in Before Working Inside Your Computer.

  • Page 48: Removing The Optical Drive

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 49 4. Disconnect the data cable from the back of the optical drive.   5. Press down on the sliding-plate lever and hold.
  • Page 50 6. Slide the optical drive out of the front of the chassis, and remove from the computer.  ...
  • Page 51  ...

  • Page 52: Removing The Heat Sink And Processor

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Processor 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 53 5. Lift the heat sink straight up and remove the heat sink from the computer. 6. Press down and out on the processor release lever to release the processor.
  • Page 54 7. Lift the processor cover. 8. Lift the processor straight up and remove it from the computer.
  • Page 55  ...
  • Page 56 Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Optional Dual Processor Riser 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 57 4. Carefully slide the dual processor riser halfway out. 5. Disconnect the power cable from the dual processor board.
  • Page 58 6. Remove the dual processor riser completely from the computer. 7. Disconnect the dual processor fan cable from the dual processor board.
  • Page 59 8. While pressing on the blue release tab, remove the dual processor fan assembly from the dual processor assembly. 9. Gently press down on the memory module release tabs to release the first dual processor memory module from the connector.
  • Page 60 10. Remove the first memory module from the dual processor board, and repeat with any remaining memory modules. 11. Disconnect the dual processor heat sink fan cable from the dual processor board.
  • Page 61 12. Loosen the four captive screws on the dual processor heat sink/fan assembly. 13. Remove the dual processor heat sink fan assembly from the dual processor riser board.
  • Page 62 14. Release the dual processor cover by pressing down and out on the release arm. 15. Open the dual processor cover.
  • Page 63 16. Remove the dual processor from the dual processor board.
  • Page 64  ...

  • Page 65: Removing The Power Supply

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 66 4. Rotate the expansion card retention arm toward the outside of the computer. 5. Disconnect the power supply cable from the power supply.
  • Page 67     6. Push down and hold the power supply release clip (1), then slide the power supply toward the center of the computer (2). 7. Remove the power supply from the system at an angle.
  • Page 68  ...

  • Page 69: Removing The System Board

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 70 10. Disconnect the intrusion switch cable from the system board. 11. Disconnect the I/O data cable from the system board.
  • Page 71 12. Disconnect the hard drive and optical drive data cables from the system board. 13. Disconnect the power supply cable from the system board.
  • Page 72 14. Disconnect the power supply data cable from the system board. 15. Remove the three screws that secure the dual processor riser to the system board.
  • Page 73 16. Remove the dual processor riser. 17. Remove the eight screws that secure the system board to the computer chassis.
  • Page 74 18. Disconnect the optical drive data cable. 19. Remove the system board.
  • Page 75  ...

  • Page 76: Removing An Expansion Card

    Dell Precision™ T5500 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing an Expansion Card 1. Follow the procedures in Before Working Inside Your Computer.
  • Page 77 4. Pull back the expansion card retention clip. 4. Remove the expansion card from the computer.
  • Page 78  ...

  • Page 79: Working On Your Computer

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

  • Page 80: After Working Inside Your Computer

    To connect a network cable, first plug the cable into the network device and then plug it into the computer. 3. Connect your computer and all attached devices to their electrical outlets. 4. Turn on your computer. 5. Verify that the computer works correctly by running the Dell Diagnostics. See Dell Diagnostics.

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