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When you view the details of an unassigned request, you can click "assign to me"
to assign it to yourself. The request is immediately assigned to you, and the
Request Details page reflects the assignment. If you leave the page without
approving, rejecting, or canceling the request, the request remains in the queue
with the status of Pending, but it is assigned to you.
Adjusting, Verifying, and Approving a Request
Before you verify and approve a request, you can adjust some of the parameters,
such as the subject name and validity period.
This procedure is for non-certificate profile based requests, so the following
information will be of use only if the system is configured to do the old style
enrollment. Certificate Profile based requests will be marked as a certificate profile
enrollment in the request queue. In the type column of the request queue, the
request will be listed as Enrollment (Certificate Profile). These requests produce a
different approval form from other requests. For details about certificate profile
requests with which your system is configured by default, see "Adjusting,
Verifying, and Approving a Certificate Profile Request," on page 43.
To adjust, verify, and approve a certificate request:
Select the certificate request from a list of requests, as described in "Selecting a
1.
Request" on page 41.
In the Service Request form, check the Assigned To prompt to see if the
2.
certificate request is assigned to you.
If the request is unassigned, you can choose to assign it to yourself. Click
"assign to me." Your CMS login name appears as the assigned agent, and
the "assign to me" link changes to "cancel request assignment."
If the request is already assigned to you, you can choose to cancel the
assignment. To cancel the request's assignment, click "cancel request
assignment." The form then shows that the request is unassigned. You can
still act upon an unassigned request.
If the request is assigned to another agent, you cannot act on the request
unless you reassign it to yourself. Click "re-assign to me." Your CMS login
name appears as the assigned agent, and the "re-assign to me" link
changes to "cancel request assignment."
Chapter 3
Handling Certificate Requests
Approving Requests
45
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