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Listing Key Service Requests
To list key service requests:
Go to the Data Recovery Manager Agent Services page (see "Accessing Agent
1.
Services" on page 25). You must submit the proper client certificate to get
access to this page.
Click List Requests to display the List Requests form.
2.
Use the List Requests form to specify which key service requests to list.
Choose the type of requests you want to see from the "Request type"
3.
pull-down menu. You can choose to see requests to archive keys, to recover
keys, or both.
Choose the status of requests you want to see by selecting one of the following
4.
choices from the "Request status" pull-down menu:
Show canceled requests. Unless your system is specially configured for it,
there will be no cancelled requests.
Show rejected requests. Rejected requests do not comply with your
company's archival or recovery policies. Unless your system is specially
configured for it, there will be no rejected requests.
Show completed requests. Completed requests include archival requests
for which proof of archival has been sent and completed recovery requests.
Show all requests. All requests stored in the system.
Viewing Key Service Requests
Chapter 6
Recovering Encrypted Data
81
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