Netscape MANAGEMENT SYSTEM 6.2 - AGENT GUIDE Manual page 51

Go to the Agent Services gateway, click List Requests in the left frame, enter
1.
the serial number for the request that you approved, and click Find.
In the Request Queue form, click Details beside the relevant request, then
2.
right-click the certificate serial number and choose Open Frame in New
Window from the pop-up menu.
In the new browser window containing the certificate, copy the URL from the
3.
Location or Netsite field.
Open a new email message composition window and address it to the
4.
requester.
Paste the URL into the body of the message, along with instructions to the
5.
effect that the user should go to that URL and click the Import button at the
bottom of the page.
Alternatively, you can include the URL for the Agent Services gateway in the email
message instead, along with the certificate serial number, and instruct the user as
follows:
Click the Retrieval tab. The List Certificates form should appear.
1.
Enter the serial number of the certificate in both serial number fields.
2.
Click Find.
3.
When the Search Results form appears, click Details.
4.
When the certificate appears, scroll down to the bottom of the form and click
5.
Import Certificate.
Chapter 3 Handling Certificate Requests
Approving Requests
51