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Related Manuals for BT Hybrid Connect
Summary of Contents for BT Hybrid Connect
- Page 1 Hybrid Connect User guide...
- Page 2 Important safety and care instructions Keep for future reference Your Hybrid Connect from BT is manufactured to comply with European safety standards. Please read the following instructions carefully before installing and using it. Installation and location • For indoor use only in UK •...
- Page 3 Care and maintenance • Treat all parts with care; no shock or vibration, and don’t pull or twist any cables • Regularly check your product for damage to ensure small parts aren’t exposed • Dust with a soft dry cloth; no water or solvent •...
- Page 4 Other information The Hybrid Connect contains code that is covered by the GNU General Public License (GPL). In accordance with the GPL, BT has made the relevant code available for download at bt.com/help/gplcode Equipment nameplate and markings can be...
- Page 5 • Keep for future reference Dust with a soft dry c or solvent Your Hybrid Connect from BT is manufactured to comply with European safety standards. Please • Regularly check that read the following instructions carefully before any parts or any vent installing and using it.
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Page 6: Download The App
Set up your Hybrid Connect device It’s time to set up your Hybrid Connect device. When you’re finished, it will be able to connect your Smart Hub to our mobile network. You’ll stay online, even if you’re Before you do anything else, make sure y without broadband. - Page 7 Plug in and power up Plug in the Hybrid Connect device and press the power button. After a few seconds the central light will turn green. The device works best when it can run in the background, so keep it plugged in.
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Page 8: Check The Lights
Attach to your hub Take the Ethernet cable with yellow ends. Attach one end to the back of your Hybrid Connect device. Attach the other end to the back of your Smart Hub, using one of its yellow Ethernet ports. - Page 9 Etherne it close Waiting for your broadband line? If your broadband hasn’t been provided yet, your Hybrid Connect device will use our mobile network to get online. Its 4G Partially white Flashin signal bars will be white and the light on...
- Page 10 Not getting a strong 4G signal? The Hybrid Connect device works best when it’s attached to a Smart Hub with an Ethernet cable. But it can connect to the hub without it. So if you’ve followed steps one to five (above) and your 4G signal isn’t strong enough, it’s time to try moving...
- Page 11 In this situation, th Smart Hub will turn purple it’s using our mobile netwo Solid blue of your Hybrid Connect d Your device is paired with your hub. Partially blue You may be able to improve your signal.
- Page 12 to plug your Smart Hub Flashing red adband line when your Your device cannot ervice is ready.) connect to your hub. Try connecting with an Ethernet cable or moving it closer to the hub. Solid red There’s a problem. Flashing red Your device cannot Restart your device.
- Page 13 Your device is a strong signal. pairing with Two or three bars the hub. The Hybrid Connect devi are good. Ethernet cable. But it can one to five (above) and yo your device to another lo your Smart Hub using wi-...
- Page 14 Solid orange Your device is Solid white too far from Your device is using mobile data because your hub. your broadband is not working. Two or three bars are good. Partially white You may be able to improve your signal. Follow the ith an Find a instructions in the...
- Page 15 If its light is still red, network. Follow the get in touch. instructions in the next section. Solid red There’s a problem with your device. We’d like to help, so please get bt.com/help/hybridconn in touch. 00 and 23:00 on bt.com/...
- Page 16 Not getting a strong 4G signal? The Hybrid Connect device works best when it’s attached to a Smart Hub with an Ethernet cable. But it can connect to the hub without it. So if you’ve followed steps one to five (above) and your 4G signal isn’t strong enough, it’s time to try moving your device to another location.
- Page 17 Need some help? Find answers online at bt.com/help/hybridconnect Chat with us between 7:00 and 23:00 on bt.com/chat Speak to us between 8:00 and 21:00 by ringing 0800 800 150 Get help from other users on bt.com/community *Calls from UK mainland and mobile networks are free. International call costs may vary.
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