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Sigen Energy Gateway Home Series
User Manual
Version: 02
Release date: 2024-12-24
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Summarization of Contents

Overview
Overview Introduction
Provides an overview of the Sigen Gateway Home Series, including product description, networking, and operation.
Overview Target Audience
Identifies the target audience for the document as product users and professionals.
Overview Sign Definitions
Explains the meaning of signs used in the document for security precautions and key information.
Chapter 1 Safety Precautions
Basic Information
General advice on familiarizing oneself with the manual and company liability disclaimer for specific reasons.
Danger Warnings
Details critical safety warnings about high temperatures, cleaning, and physical impact to the device.
Caution Warnings
Outlines cautions regarding equipment faults, disassembly, and recommended fire extinguishers.
Situations to Avoid
Lists scenarios where the equipment should not be used, such as with critical systems.
Chapter 2 Product Introduction
2.1 Product Features
Details the functions of gateway products for PV storage, networking, and energy management.
2.2 Gateway Model Appearance Details
Presents dimensions, views, and interior details for various Sigen Gateway models.
2.3 Label Description
Explains the meaning of various safety and operational symbols found on the equipment.
2.4 Supported Power Supply Methods
Details the TN-S, TN-C-S, and TT grid supply methods supported by the gateway.
2.5 Introduction to System Wiring
Explains system wiring scenarios for backup power and the number of inverters supported.
Whole Home Backup System Wiring Diagram
Single Inverter Wiring Diagrams
Diagrams showing wiring for single inverter setups with or without smart load/generator breakers.
Multiple Inverters Wiring Diagrams
Diagrams for multiple inverter setups with or without smart load/generator breakers.
Diagram Legend and Operational Tips
Explains diagram labels (A-N) and provides operational tips for system configurations.
Partial Home Backup System Wiring Diagram
Single Inverter Wiring Diagrams
Diagrams for partial home backup with single inverters, with or without smart load/generator breakers.
Multiple Inverters Wiring Diagrams
Diagrams for partial home backup with multiple inverters, with or without smart load/generator breakers.
Diagram Legend and Operational Tips
Explains diagram labels (A-N) and provides operational tips for partial system wiring.
Communication Recommendations
Recommends Fast Ethernet and WLAN for inverter communication, and SIM card replacement for 4G.
Chapter 3 Site Selection Requirements
Installation Tips
Provides tips on warranty, local regulations, and planning for installation location.
Installation Environment Requirements
Lists environmental conditions to avoid, like smoke, direct sunlight, water, and interference.
Installation Position Requirements
Specifies requirements for equipment placement, including orientation and clearance.
Mounting Surface Requirements
Details requirements for the mounting surface, including flammability, load-bearing, and flatness.
Installation Environment and Conditions
Illustrates environmental parameters like humidity, temperature, heat source distance, and IP rating.
Chapter 4 Equipment Installation and Wiring
Installation Authorization and Parts Management
States that only authorized personnel should install the equipment and parts must be kept safe.
Chapter 5 mySigen App Query
mySigen App Download Methods
Shows how to download the mySigen App via App Store and Google Play.
Chapter 6 System Maintenance
General Maintenance Danger Warnings
Warns against performing operations with power on and advises contacting professionals for inner panel removal.
6.1 Power Off Procedure
Provides instructions and warnings for safely powering down the equipment before maintenance.
6.1.1 Sigen Gateway HomeMax SP Power Off
Details the specific order for disconnecting power to the HomeMax SP model.
6.1.2 Sigen Gateway Home SP Power Off
Outlines the correct procedure for powering off the Sigen Gateway Home SP.
6.1.3 Sigen Gateway Home SP 12K Power Off
Provides the specific sequence for disconnecting power to the Sigen Gateway Home SP 12K.
6.1.4 Sigen Gateway SP AU Power Off
Details the power-off procedure for the Sigen Gateway SP AU model.
6.1.5 Sigen Gateway HomeMax TP Power Off
Outlines the specific steps for safely disconnecting power to the HomeMax TP model.
6.1.6 Sigen Gateway Home TP Power Off
Provides the power-off sequence for the Sigen Gateway Home TP model.
6.1.7 Sigen Gateway (TP AU, HomeMax TP CN) Power Off
Details the power disconnection procedure for Sigen Gateway (TP AU, HomeMax TP CN).
6.1.8 Sigen Gateway Home TP (30K, 30K CN) Power Off
Outlines the power-off steps for the Sigen Gateway Home TP (30K, 30K CN).
6.2 Routine Maintenance Procedures
Provides instructions for regular checks and cleaning to ensure long-term equipment operation.
Grounding Reliability and Sealing Checks
Details checks for grounding cable connection and sealing of unused routing holes.
6.3 Troubleshooting Common Faults
Lists common faults, their cause analysis, and corrective actions for the SigenStor.
6.4 Bypass Switch Operation Guide
Explains the normal state of the bypass switch and how to use it when the Gateway fails to supply power.
Bypass Switch Operation Caution
Provides cautions regarding charging of the power grid port and risk of electric shock when using the bypass switch.
6.5 Emergency Treatment Measures
Details emergency measures for fire and flood, including shutdown procedures and safety precautions.
Chapter 7 Appendix
7.1 Technical Parameter Reference
Directs users to product data sheets for detailed equipment parameters.

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