Sigenergy C&I Series User Manual

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Sigen Energy Gateway C&I Series

User Manual

Version: 03

Release date: 2025-04-22

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Summary of Contents for Sigenergy C&I Series

Page 1 Sigen Energy Gateway C&I Series User Manual Version: 03 Release date: 2025-04-22 1 / 63...
Page 2: Copyright Notice
Sigenergy assumes no responsibility for the information provided in this document or for any direct or indirect effects or consequences arising therefrom.
Page 3: Table Of Contents
Table of Contents 1.1 General Requirements ..........................7 1.2 Personnel Requirements ........................9 1.3 Handling and Transportation Requirements ................10 1.4 Storage Requirements ..........................11 1.5 Safety Tips for Working at Heights ....................12 1.6 Operation Requirements ........................14 1.6.1 Equipment Installation ........................17 1.6.2 Cable Connections ..........................
Page 4 6.1.2 Sigen Gateway C60-2 ........................53 6.1.3 Sigen Gateway (C120-6, TPLV C70-6) ................. 54 6.1.4 Sigen Gateway (C180-9, C300-12) ..................55 6.1.5 Sigen Gateway (C600, C1200) ....................56 6.2 Routine Maintenance ..........................57 6.3 Common Fault Troubleshooting ....................59 6.4 Operations on Bypass Switch ......................60 6.4.1 Bypass switch closing procedure ..................
Page 5: Revision History
User Manual Revision History Version Date Description 2025.04.22 Added 2.2.2 Sigen Gateway C60-2 Updated 2.2.3 Sigen Gateway (C120-6, TPLV C70-6) Updated 2.2.4 Sigen Gateway (C180-9, C300-12) Updated Chapter 3 Location Requirements Updated Chapter 6 System Maintenance 2024.09.27 Added 1.5 Safety Tips for Working at Heights Added 2.2.1 Sigen Gateway TPLV C30-2 Added 2.2.4...
Page 6 User Manual Preface Overview This document mainly describes the product introduction, networking, and system maintenance of the Sigen Energy Gateway for the C&I series (hereinafter referred to as the Gateway). Intended Audience This document is intended for: Professionally trained and qualified installers. ...
Page 7: Chapter 1 Safety Precautions
User Manual Chapter 1 Safety Precautions General Requirements Before installing, operating, and maintaining the equipment, familiarize yourself with this user manual. Strictly follow the instructions in the manual and adhere to all safety precautions indicated on the equipment and within the manual. The "Danger,"...
Page 8 User Manual Failure to follow the operational requirements indicated on warning labels  on the equipment or tools. Negligence, improper operation, or deliberate damage.  Damage caused during transportation by you or a third party you  commission. Damage caused by the change of the scenarios for which the equipment is ...
Page 9: Personnel Requirements
User Manual Personnel Requirements Professionals or well-trained personnel must be assigned to install, operate,  and maintain the equipment. During operations, irrelevant personnel are prohibited from approaching the work area.  Professionals: Personnel who are familiar with the composition and working principle of the system or equipment, have participated in training or operated the equipment, and are familiar with the factors that may lead to risks during the installation, operation, and...
Page 10: Handling And Transportation Requirements
User Manual Handling and Transportation Requirements Wear personal protective equipment such as protective gloves and safety  shoes while handling the equipment. Select an appropriate handling method according to the equipment  weight. When handling the equipment, always follow the package orientation ...
Page 11: Storage Requirements
User Manual Storage Requirements The storage location must comply with local laws and regulations.  Do not store the equipment without packaging.  Do not expose the equipment to direct sunlight, humidity, condensation, dirt,  rain, or a flammable, explosive, or corrosive environment. Regularly check the equipment (recommended once every three months) ...
Page 12: Safety Tips For Working At Heights
User Manual Safety Tips for Working at Heights Comply with the local regulations on working at heights.  Operators engaged in working at heights shall behave in strict accordance  with the safety regulations on working at heights, and the Company shall not be liable for accidents caused by the violation of the safety regulations on working at heights.
Page 13 User Manual hang it on an unstable moving object or metal with sharp corners to prevent accidental falls due to hook slip. Carry the operating apparatuses and tools well and prevent them from  falling and injuring others. Workers at heights are strictly forbidden from throwing objects from heights ...
Page 14: Operation Requirements
User Manual Operation Requirements High Voltage and Hazards: Do not perform operations on the equipment with power on (including but  not limited to installation, wiring, replacement). Before operation, please make sure all power supplies to the equipment have been disconnected, including but not limited to the grid side, inverter and diesel generator power switches.
Page 15 User Manual shoes, and safety hats while operating the equipment. Do not wear conductive accessories such as metal bracelets, rings, or necklaces. Use insulated tools when installing or wiring.  Equipment that must be grounded is permanently connected to the PGND. ...
Page 16 User Manual You must obtain a license for power utilities in the country or region where  the equipment is located before the equipment can be connected to the grid. Do not use damaged or unqualified cables or tools. Before operating the ...
Page 17: Equipment Installation
User Manual 1.6.1 Equipment Installation Before installing the equipment, check whether the screws installed before  delivery are secured. Before delivery, the tightened screws are marked with lines. If the marks are misaligned, the screws are loose. Tighten the screws again. Get well prepared for the bearing load when handling the equipment to ...
Page 18 User Manual Wear safety goggles and protective gloves when drilling holes.  Do not place the equipment near drilling positions to prevent debris from  falling into the equipment. Clean up any debris promptly after drilling.  18 / 63...
Page 19: Cable Connections
User Manual 1.6.2 Cable Connections Before connecting cables, ensure that the equipment is not damaged.  Otherwise, electric shock or fire hazard may occur. Before connecting or removing cables, ensure that the upstream and  downstream switches of the equipment and the switches on the equipment are turned off.
Page 20 User Manual For underground cabling, fix cables with cable trays and clips. Before  backfilling, reserve a proper cable length to ensure that cables are tightly fitted against the ground in the backfilling area. Otherwise, terminals may be deformed, damaged, or loosened due to stress on cables. 20 / 63...
Page 21: Equipment Maintenance And Replacement
User Manual 1.6.3 Equipment Maintenance and Replacement Before maintaining or replacing the equipment, power off and wait for the  delay time as instructed on the label on the equipment before operation. When maintaining the power equipment or power distribution equipment ...
Page 22: Chapter 2 Product Introduction
User Manual Chapter 2 Product Introduction 2.1 Product Features Functions The product can be used in industrial and commercial PV storage and pure storage applications for data collection and monitoring, switchover between off-grid and backup power, diesel generator control, and energy management. The product must be used in conjunction with our battery packs and inverters.
Page 23 User Manual Figure 2-1 Model description(example) Definition Description Brand Sigen Product series Gateway Grid type TPLV：Three-phase Low Voltage Application scenario C: industrial and commercial scenario 30: 30 kW  120: 120 kW  Maximum power on grid 300: 300 kW ...
Page 24: Product Appearance
User Manual Product Appearance 2.2.1 Sigen Gateway TPLV C30-2 Dimensions Bottom View Marking Name INV1 Wire-in port of inverter 1 INV2 Wire-in port of inverter 2 BACKUP Wire-in port of backup loads SMART-PORT Wire-in port for smart loads/diesel generator GRID Wire-in port of power grid Wire-in port of communication 24 / 63...
Page 25: Interior View
User Manual Interior View No. Label Name FE interfaces RS485, DI, and DO interfaces Miniature circuit breaker (Diesel generator) Miniature circuit breaker (Power grid) Miniature circuit breaker (backup loads) Bypass switch Cable clamp Earthing bar Miniature circuit breaker (Inverters 1) Miniature circuit breaker (Inverters 2) FC1+QF6 Miniature circuit breaker + Surge protection device...
Page 26: Sigen Gateway C60-2
User Manual 2.2.2 Sigen Gateway C60-2 Dimensions Bottom View Marking Name Wire-in port of inverter 1 INV1 Wire-in port of inverter 2 INV2 Wire-in port of backup household loads BACKUP Wire-in port of smart loads/generator SMART-PORT Wire-in port of power grid GRID Wire-in port of communication 26 / 63...
Page 27 User Manual Interior View No. Label Name LED switch Communication terminal (connecting to FE, DI, DI – communication cable) Miniature circuit breaker (connecting to Smart loads/Generator) Miniature circuit breaker (connecting to Power grid) Miniature circuit breaker (connecting to Backup household loads) Bypass switch GND terminal...
Page 28: Sigen Gateway (C120-6, Tplv C70-6)
User Manual 2.2.3 Sigen Gateway (C120-6, TPLV C70-6) Dimensions Bottom View Marking Name INV1 to INV6 Inverter routing hole COM2 (Reserved) routing hole for communication cable BACKUP Routing hole for backup loads GENERATOR Routing hole for diesel generator GRID Routing hole for power grid COM1 Routing hole for FE, DI, and DO communication cables 28 / 63...
Page 29 User Manual Interior View Label Name FE, DI, and DO interfaces Grid current transformer Grid contactor KM1 Bypass switch QS1 Diesel generator contactor KM2 Diesel generator current transformer Molded case circuit breaker QF1 (connecting to the power grid) Molded case circuit breaker QF3 (connecting to the backup load) Molded case circuit breaker QF2 (connecting to the diesel generator)
Page 30: Sigen Gateway (C180-9, C300-12)
User Manual Label Name inverters) Surge protective device switch QF4 Surge protective device FC1 2.2.4 Sigen Gateway (C180-9, C300-12) Dimensions Bottom View Name Routing hole for signal cable 30 / 63...
Page 31 User Manual Routing hole for AC cable of the load 3 13 Routing hole for AC cable of the inverter Routing hole for AC cable of the diesel generator Routing hole for AC cable of the power grid Routing hole for signal cable Interior View No.
Page 32: Sigen Gateway (C600, C1200)
User Manual indicator) Diesel generator switch (connects to the diesel generator) Diesel generator contactor Signal port QF5 to QF16 Miniature circuit breakers (connect to inverters) 2.2.5 Sigen Gateway (C600, C1200) Dimensions 32 / 63...
Page 33 User Manual Top view Name Routing hole for PE cable Copper busbar entry (grid AC cable) Copper busbar entry (smart loads/generator AC cable) Copper busbar entry (load AC cable) Bottom View Name Routing hole for AC cable of the inverter Routing hole for signal cable 33 / 63...
Page 34 User Manual Interior View No. Label Name PCB board secondary control switch (connected to the power 1QF1 grid, and power supply switch for indicators) PCB board secondary control switch (connected to smart 1QF3 loads /generator, and power supply switch for indicators) PCB board secondary control switch (connected to a load, and 1QF5 power supply switch for indicators)
Page 35 User Manual No. Label Name 1QF10 Secondary control switch (connected to a fan and a UPS) Frame circuit breaker (connected to the power grid) Frame circuit breaker (connected to smart loads/generator) Frame circuit breaker (connected to a load) Mounting location of data collector Bypass transfer switch (connected to smart loads/generator) 2QF1 to Air circuit breaker (connected to an inverter)
Page 36: Label Description
User Manual Label Description Symbol Definition Warning! Danger! High Voltage High voltage may exist on the cover of the equipment. Please take protective measures before operating the equipment. After the equipment is powered off, internal components discharge in a delay time. Wait for the duration according to the delay time on the label until the equipment is fully discharged.
Page 37: Supported Power Supply Methods For The Power Grid
User Manual 2.4 Supported Power Supply Methods for the Power Grid The grid supply methods supported include TN-S, TN-C-S, and TT.  When TT is used as the power supply technique for the power grid, the  voltage between N and PE is required to be < 30 V. Gateway Single-phase Series Products: Gateway three-phase series products: 37 / 63...
Page 38: Introduction To System Wiring
User Manual 2.5 Introduction to system wiring The product can be used in industrial and commercial energy storage  systems. An industrial and commercial energy storage system consists of PV panels, inverters, battery packs, main control switches, loads, and power grid.
Page 39 User Manual Number of Inverters that can Model be connected 12 units Sigen Gateway C300-12 30 units Sigen Gateway C600 Sigen Gateway C1200 50 units Whole home backup system wiring diagram Single inverter (Gateway has the circuit breaker for connecting smart load/diesel generator) Single inverter (Gateway does not have the circuit breaker connected to the smart load/diesel generator) 39 / 63...
Page 40 User Manual 40 / 63...
Page 41 User Manual Multiple inverters (Gateway has the circuit breaker for connecting smart load/diesel generator) Multiple inverters (Gateway does not have the circuit breaker connected to the smart load/diesel generator) 41 / 63...
Page 42 User Manual A. PV panel B. SigenStor EC/ Sigen Hybrid C. SigenStor BAT D. Gateway E. Backup Distribution panel F. Backup Household loads G. Diesel generator H. Smart loads I. Power grid J. mySigen K. Router L. Antenna M. CommMod If F (backup household load) experiences leakage, it may pose a risk of ...
Page 43 User Manual Partial home backup system wiring diagram Single inverter (Gateway has the circuit breaker for connecting smart load/diesel generator) Single inverter (Gateway does not have the circuit breaker connected to the smart load/diesel generator) 43 / 63...
Page 44 User Manual Multiple inverters (Gateway has the circuit breaker for connecting smart load/diesel generator) Multiple inverters (Gateway does not have the circuit breaker connected to the smart load/diesel generator) 44 / 63...
Page 45 User Manual A. PV panel B. SigenStor EC/ Sigen Hybrid C. SigenStor BAT D. Gateway E1. Backup Distribution panel E2. Non-Backup Distribution panel F1. Backup Household loads F2. Non-Backup Household loads G. Diesel Generator H. Smart loads I. Power sensor J.
Page 46: Chapter 3 Location Requirements
User Manual Chapter 3 Location Requirements Before installing the equipment, please be sure to carefully read the  following installation requirements. The company will not be liable for any functional abnormalities or damages arising from the operation of the equipment if the installation requirements are not followed, even in cases leading to personal safety incidents.
Page 47 User Manual plants, chemical plants, smelters, coal plants, rubber plants, and electroplating plants). Installation Location Requirements Do not tilt the equipment or place it upside down. Ensure that the  equipment is horizontally installed. Do not install the equipment in a place with fire hazards or is prone to ...
Page 48 User Manual rubber soil and soft soil. Solid brick-concrete structures and concrete walls are recommended. The installation base should be flat, and the installation area should meet  the installation space requirements. No plumbing or electrical alignments should be inside the installation base ...
Page 49: Chapter 4 Equipment Installation And Connection
User Manual Chapter 4 Equipment Installation and Connection  Equipment installation and connection must only be completed by the installer certified by the Company. For more information on the installation procedure, please refer to the Installation Guide of the respective Gateway mode.
Page 50: Chapter 5 Searching For App
User Manual Chapter 5 Searching for App You can download the App using the following methods. For more information, refer to the App User Manual. 50 / 63...
Page 51: Chapter 6 System Maintenance
User Manual Chapter 6 System Maintenance Power Off When the equipment is faulty, disconnect all circuit breakers in the  equipment immediately, and check and remove the fault before turning it on again. Do not operate circuit breakers that are not connected to corresponding ...
Page 52: Sigen Gateway Tplv C30-2
User Manual 6.1.1 Sigen Gateway TPLV C30-2 The Gateway should be disconnected in the following order: Turn off the molded case circuit breaker QF5 (connecting to a backup load). 2. Turn off the molded case circuit breaker QF2 (connecting to a diesel generator/Smart Load).
Page 53: Sigen Gateway C60-2
User Manual 6.1.2 Sigen Gateway C60-2 The Gateway should be disconnected in the following order: Turn off the miniature circuit breaker QF5 (connecting to Backup household loads). 2. Turn off the miniature circuit breaker QF2 (connecting to Smart loads/Generator). 3. After shutting down the inverter on the phone, turn off the miniature circuit breaker QF3, QF4 (connecting to an inverter).
Page 54: Sigen Gateway (C120-6, Tplv C70-6)
User Manual 6.1.3 Sigen Gateway (C120-6, TPLV C70-6) The Gateway should be disconnected in the following order: Turn off the molded case circuit breaker QF3 (connecting to a backup load). 2. Turn off the molded case circuit breaker QF2 (connecting to a diesel generator/Smart Load).
Page 55: Sigen Gateway (C180-9, C300-12)
User Manual 6.1.4 Sigen Gateway (C180-9, C300-12) The Gateway should be disconnected in the following order: Turn off the molded case circuit breaker QF3 (connecting to a backup load). 2. Turn off the molded case circuit breaker QF2 (connecting to a diesel generator/Smart Load).
Page 56: Sigen Gateway (C600, C1200)
User Manual 6.1.5 Sigen Gateway (C600, C1200) The Gateway should be disconnected in the following order: Turn off the frame circuit breaker QA3 (connecting to a backup load). 2. Turn off the frame circuit breaker QA2 (connecting to a diesel generator/Smart Load).
Page 57: Routine Maintenance
User Manual Routine Maintenance To ensure the long-term operation of the equipment, you are advised to perform routine maintenance according to this section. Inspection Inspection Method Power Off Maintenance Items or Not Interval System Check the device regularly for Once every cleaning shielding and dirt.
Page 58 User Manual Check whether unused  routing holes are sealed. Grounding Check whether the ground Check once every reliability cable is properly and reliably 6 months after connected. creating new systems and once every 6 to 12 months thereafter. 58 / 63...
Page 59: Common Fault Troubleshooting
User Manual Common Fault Troubleshooting Fault Cause Analysis Corrective Action The inverter The backup load is Turn off some power   repeatedly shuts greater than the rated equipment to ensure the down/restarts in power of the inverter. load is not greater than off-grid mode The bypass switch is the rated power of the...
Page 60: Operations On Bypass Switch
User Manual Operations on Bypass Switch In normal cases, the bypass switch is turned off. Do not operate the bypass switch. In this case, the Gateway can automatically switch between on-grid and off-grid. 6.4.1 Bypass switch closing procedure When abnormal operation of the Gateway's grid contactor prevents power supply to the load, close the bypass switch to directly power the load from the grid.
Page 61: Bypass Switch Opening Procedure
User Manual After turning on the bypass switch, do not turn on the miniature circuit breaker connected to the inverter and Generator on Gateway. Otherwise, the power grid port will be charged, resulting in the risk of electric shock. 4. Turn on the miniature circuit breaker connected to the SPD. 5.
Page 62: Emergency Measures
User Manual Emergency Measures Fire Emergency Measures Shut down the equipment or cut off the mains switch if it is safe to do so.  If the fire is small, use a carbon dioxide or ABC dry powder fire extinguisher ...
Page 63: Chapter 7 Appendix
User Manual Chapter 7 Appendix Technical Parameters For more information on the parameters of the equipment, please refer to their respective data sheets. 63 / 63...

This manual is also suitable for:

C60-2 C120-6 Tplv c70-6 Tplv c30-2 C180-9 C300-12