Sigenergy HomeMax TP User Manual

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Sigen Gateway HomeMax TP
User Manual
Version: 01
Release date: 2024-02-02
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Summary of Contents for Sigenergy HomeMax TP

  • Page 1 Sigen Gateway HomeMax TP User Manual Version: 01 Release date: 2024-02-02 1 / 23...
  • Page 2 Therefore, description in this document is provided for reference purpose only and constitutes neither an offer nor an acceptance. Sigenergy Technology Co., Ltd. may change the information at any time without notice.
  • Page 3: Table Of Contents

    Contents 2.1 Product Model ..............................8 2.2 Appearance Introduction ........................8 Appearance and Dimensions ...................... 8 Port Introduction ........................... 9 2.3 Label Description ............................11 2.4 Introduction to Typical Networking ....................12 4.1 mySigen App Query ..........................19 5.1 Routine Maintenance ..........................20 5.2 Troubleshooting ............................
  • Page 4 User Manual Revision History Version Date Description 2024.02.02 First official release. 4 / 23...
  • Page 5 User Manual Overview Introduction The focus of this document is to provide an overview of the Sigen Gateway HomeMax TP, including product description, networking, system operation, maintenance, etc. Readers This document is suitable for product users and professionals. Sign Definition The following signs may be used in the document to indicate security precautions or key information.
  • Page 6 User Manual Safety Precautions Basic Information Before installing, operating, and maintaining the equipment, familiarize yourself with this document. The "Danger ", "Warning", "Caution" items described in this manual are only supplementary to all precautions. The Company shall not be liable for equipment damage or property loss caused by the following reasons: Failure to obtain approval from the national, regional power authority.
  • Page 7 User Manual power parameters to meet the standard requirements of the equipment during actual operation (for example, the actual operating temperature of the equipment is too high or too low). The equipment was stolen.  The equipment is damaged after the warranty period. ...
  • Page 8: Product Model

    Sigen monitoring, off-grid Sigen Energy Gateway Gateway Gateway backup power switching, HomeMax Three Phase HomeMax TP diesel generator control, energy management; it must be used with SigenStor BAT and inverter. 2.2 Appearance Introduction Appearance and Dimensions 8 / 23...
  • Page 9: Port Introduction

    User Manual Port Introduction Bottom View Name Marking Wire-in port of inverter 1 INV1 Wire-in port of inverter 2 INV2 Wire-in port of distribution panel BACKUP (Reserved) SMART-PORT Wire-in port of power grid GRID Wire-in port of communication 9 / 23...
  • Page 10 User Manual Interior View Name FE interface (Reserved)RS485,DI,DO interface (Reserved)Miniature circuit breaker Miniature circuit breaker (Power grid) Miniature circuit breaker (Distribution panel ) Miniature circuit breaker + Surge protection device Cable clamp Grounding bar Miniature circuit breaker (Inverters 1) Miniature circuit breaker (Inverters 2) 10 / 23...
  • Page 11: Label Description

    User Manual 2.3 Label Description Symbols Definition Warning! Risk of High voltage. There is a risk of high voltage in the cover of the equipment. Please take precautions when operating the equipment. After the equipment is powered off, the discharge of internal components is delayed.
  • Page 12: Introduction To Typical Networking

    User Manual Typical Networking Introduction The Sigen Gateway HomeMax TP is designed for a on-grid and off-grid systems on for home rooftop PV power. The on-grid and off-grid systems consists of photovoltaic panels, inverters, battery packs, Gateway, master control switches, loads, power grids, etc.
  • Page 13 User Manual Whole Home Backup Networking Diagram ( A. PV panel SigenStor EC/SigenStor AC /Sigen Hybrid D. Gateway SigenStor BAT Backup Distribution panel Backup Electric equipment Power grid mySigen Router Antenna CommMod When B is SigenStor AC, A is not configured. ...
  • Page 14 User Manual Networking Diagram (Partial Home Backup) A. PV panel SigenStor EC/SigenStor AC /Sigen Hybrid SigenStor BAT D. Gateway E2. Non-Backup Distribution panel Backup Distribution panel F1. Backup Electric equipment Non-Backup Electric equipment Power sensor Power grid mySigen Router Antenna CommMod When B is SigenStor AC, A is not configured.
  • Page 15 User Manual Site Selection Requirements The warranty applies when the equipment has been installed properly for its intended use and in accordance with the operating instructions. Installation Environment Requirements Do not install the equipment in smoky, flammable, or explosive  environments.
  • Page 16 User Manual Do not install the equipment in areas that are difficult to access (including  but not limited to attic, basement, etc.). Do not install the equipment in mobile scenarios such as RVS, cruise ships,  and trains. You are advised to install the equipment in a position that is easy to ...
  • Page 17 User Manual 17 / 23...
  • Page 18 User Manual Equipment Installation and Wiring Only company authorized personnel should install and connect the equipment. For details, see Sigen Gateway HomeMax TP Installation Guide. 18 / 23...
  • Page 19: Mysigen App Query

    User Manual 4.1 mySigen App Query The App can be downloaded in the following two ways. For details, see mySigen App User Manual. 19 / 23...
  • Page 20: Routine Maintenance

    User Manual System Maintenance 5.1 Routine Maintenance To ensure the long-term running of the equipment, you are advised to perform routine maintenance according to this section. Inspection Inspection method Power off Maintenance content or not cycle System Check the device regularly for Once every cleaning shielding and dirt.
  • Page 21: Troubleshooting

    User Manual 5.2 Troubleshooting If the device is abnormal, immediately switch off all the miniature circuit  breakers and check the circuit. Switch them on again after the failure is removed. The Gateway should be disconnected in the following order: ...
  • Page 22: Emergency Treatment

    User Manual 5.3 Emergency Treatment Emergency Measures for Fire Please shut down the equipment or disconnect the main power switch  when it is safe. If the fire is small, use carbon dioxide or ABC dry powder extinguisher to  extinguish the fire.
  • Page 23: Technical Parameter

    User Manual Appendix 6.1 Technical Parameter For details about equipment parameters, see the Data sheets of the product. 23 / 23...

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