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Sigen Gateway HomeMax SP
User Manual
Version: 02
Release date: 2024-04-30
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Summary of Contents for Sigenergy HomeMax SP

  • Page 1 Sigen Gateway HomeMax SP User Manual Version: 02 Release date: 2024-04-30 1 / 23...
  • Page 2 Therefore, description in this document is provided for reference purpose only and constitutes neither an offer nor an acceptance. Sigenergy Technology Co., Ltd. may change the information at any time without notice.
  • Page 3: Table Of Contents

    Contents 2.1 Product Model ..............................8 2.2 Appearance Introduction ........................8 Appearance and Dimensions ......................8 Port Introduction ............................ 9 2.3 Label Description ............................11 2.4 Introduction to Typical Networking ....................12 4.1 mySigen App Query ..........................19 5.1 Routine Maintenance ..........................20 5.2 Troubleshooting ............................
  • Page 4 User Manual Revision History Version Date Description 2024.04.30 Updated 2.4 Typical Networking Introduction Updated Chapter 3 Site Selection Requirements Updated 5.2 Troubleshooting 2023.10.27 First official release 4 / 23...
  • Page 5 User Manual Overview Introduction The focus of this document is to provide an overview of the Sigen Gateway HomeMax SP, including product description, networking, system operation, maintenance, etc. Readers This document is suitable for product users and professionals. Sign Definition The following signs may be used in the document to indicate security precautions or key information.
  • Page 6 User Manual Safety Precautions Basic Information Before installing, operating, and maintaining the equipment, familiarize yourself with this document. The "Danger ", "Warning", "Caution" items described in this manual are only supplementary to all precautions. The Company shall not be liable for equipment damage or property loss caused by the following reasons: Failure to obtain approval from the national, regional power authority.
  • Page 7 User Manual The equipment was stolen.  The equipment is damaged after the warranty period.  Safety Requirements Do not expose the device to high temperature or heat sources (such as  sunlight, fire, or heaters) around the equipment for a long time. Do not clean or soak the equipment with water, alcohol, or oil to avoid ...
  • Page 8: Product Model

    Sigen monitoring, off-grid Sigen Energy Gateway Gateway Gateway backup power switching, HomeMax Single Phase HomeMax SP diesel generator control, energy management; it must be used with SigenStor BAT and inverter. 2.2 Appearance Introduction Appearance and Dimensions 8 / 23...
  • Page 9: Port Introduction

    User Manual Port Introduction Bottom View Name Marking Wire-in port of inverter 1 INV1 Wire-in port of inverter 2 INV2 Wire-in port of inverter 3 INV3 Wire-in port of backup home loads BACKUP Wire-in port for smart Loads/ diesel SMART-PORT generator Wire-in port of power grid GRID...
  • Page 10 User Manual Interior View Name FE, RS485, DI, and DO interfaces Miniature circuit breaker (Smart Loads/Diesel generator) Miniature circuit breaker (Power grid) Miniature circuit breaker (Backup home loads) Miniature circuit breaker + Surge protection Device Cable clamp Earthing bar Miniature circuit breaker (Inverters 1, 2 and 3) 10 / 23...
  • Page 11: Label Description

    User Manual 2.3 Label Description Symbols Definition Warning! Risk of High voltage. There is a risk of high voltage in the cover of the equipment. Please take precautions when operating the equipment. After the equipment is powered off, the discharge of internal components is delayed.
  • Page 12: Introduction To Typical Networking

    User Manual Typical Networking Introduction The Gateway is designed for a on-grid and off-grid systems on for home rooftop PV power. The on-grid and off-grid systems consists of photovoltaic panel, Gateway, Battery pack, inverters, Backup home loadss, Electric equipment, Power grid and other components.
  • Page 13 User Manual Whole Home Backup Networking Diagram ( A. PV panel SigenStor EC/SigenStor AC /Sigen Hybrid SigenStor BAT D. Gateway Backup Backup home loads H. Smart loads I. Backup home loads Diesel generator Power grid mySigen Router Antenna CommMod When B is SigenStor AC, A is not configured. ...
  • Page 14 User Manual It is recommended to use FE and WLAN for communication with inverter.  CommMod users must top up their own 4G data plan after a period of 2 years. Networking Diagram (Partial Home Backup) A. PV panel SigenStor EC/SigenStor AC /Sigen Hybrid D.
  • Page 15 User Manual insufficient. Power sensor has the function of data acquisition for grid connection  points enables zero-power grid connection. For partial home backup, H does not need to be configured.For partial backup power and zero-power grid connection control networking, Power sensor is configured. As a backup energy source for long-term off-grid applications, the diesel ...
  • Page 16 User Manual Site Selection Requirements The warranty applies when the equipment has been installed properly for its intended use and in accordance with the operating instructions. Installation Environment Requirements Do not install the equipment in smoky, flammable, or explosive  environments.
  • Page 17 User Manual Do not install the equipment in mobile scenarios such as RVS, cruise ships,  and trains. You are advised to install the equipment in places that are easy to access,  install, operate, maintain, and view indicator status. When installing the equipment in the garage, do not install the equipment ...
  • Page 18 User Manual Equipment Installation and Wiring Only company authorized personnel should install and connect the equipment. For details, see Sigen Gateway HomeMax SP Installation Guide. 18 / 23...
  • Page 19: Mysigen App Query

    User Manual 4.1 mySigen App Query The App can be downloaded in the following two ways. For details, see mySigen App User Manual. 19 / 23...
  • Page 20: Routine Maintenance

    User Manual System Maintenance 5.1 Routine Maintenance To ensure the long-term running of the equipment, you are advised to perform routine maintenance according to this section. Inspection Inspection method Power off Maintenance content or not cycle System Check the device regularly for Once every cleaning shielding and dirt.
  • Page 21: Troubleshooting

    User Manual 5.2 Troubleshooting If the device is abnormal, immediately switch off all the miniature circuit  breakers and check the circuit. Switch them on again after the failure is removed. The Gateway should be disconnected in the following order: ...
  • Page 22: Emergency Treatment

    User Manual 5.3 Emergency Treatment Emergency Measures for Fire Please shut down the equipment or disconnect the main power switch  when it is safe. If the fire is small, use carbon dioxide or ABC dry powder extinguisher to  extinguish the fire.
  • Page 23: Technical Parameter

    User Manual Appendix 6.1 Technical Parameter For details about equipment parameters, see the Data sheets of the product. 23 / 23...

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