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HIKVISION DS-7208HQHI-K1/E User Manual
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HIKVISION DS-7208HQHI-K1/E User Manual

HIKVISION DS-7208HQHI-K1/E User Manual

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Digital Video Recorder
User Manual

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Summary of Contents for HIKVISION DS-7208HQHI-K1/E

  • Page 1 Digital Video Recorder User Manual...
  • Page 2 ● Products described in this Document, which may include licenses obtained from third parties. Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part ● of this Document may be excerpted, copied, translated, or modified in whole or in part by any means without written permission.
  • Page 3 Digital Video Recorder User Manual PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY ● RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS;...
  • Page 4 Digital Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 5 Digital Video Recorder User Manual purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: http://www.recyclethis.info . 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information.
  • Page 6 Digital Video Recorder User Manual Applicable Model This manual is applicable to the following models. Table 1-1 Applicable Model Series Model iDS-9000HQHI-M8/S iDS-9032HQHI-M8/S iDS-9000HUHI-M8/S iDS-9016HUHI-M8/S iDS-9032HUHI-M8/S iDS-7300HQHI-M4/S iDS-7316HQHI-M4/S iDS-7332HQHI-M4/S iDS-7300HUHI-M4/S iDS-7316HUHI-M4/S iDS-7332HUHI-M4/S iDS-8100HQHI-M8/S iDS-8116HQHI-M8/S...
  • Page 7 Digital Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or could Danger result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could Caution result in equipment damage, data loss, performance degradation, or...
  • Page 8 Digital Video Recorder User Manual Safety Instruction Proper configuration of all passwords and other security settings is the responsibility of the ● installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations ●...
  • Page 9 Digital Video Recorder User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: The device is designed for indoor use only. Install it in a well-ventilated, dust-free environment ● without liquids. Ensure recorder is properly secured to a rack or shelf.
  • Page 10 Digital Video Recorder User Manual For the device with sticker , pay attention to the following cautions: CAUTION: Hot ● parts! Do not touch. Burned fingers when handling the parts. Wait one-half hour after switching off before handling the parts. If the device needs to be installed on the wall or ceiling, ●...
  • Page 11 Digital Video Recorder User Manual Figure 1-1 Remove Battery 4. Take out the old battery and press a new battery with the same model in to the battery slot. Note The battery positive terminal (+ identifies the positive terminal) should be placed upward. Figure 1-2 Replace Battery 5.
  • Page 12 Digital Video Recorder User Manual HDD Installation If your device does not support HDD hot swapping, disconnect the power from the device before installing a hard disk drive (HDD). A factory recommended HDD should be used for this installation. Scan the QR code below to view HDD installation videos. Figure 1-3 HDD Installation Bracket Installation Bracket installation is applicable when it requires to remove the device cover, and install HDD on...
  • Page 13 Digital Video Recorder User Manual Figure 1-4 Remove Cover 2. Fix the HDD on the bracket with screws. Note Please uninstall the upper layer bracket first before installing HDD on the lower layer bracket. Figure 1-5 Fix HDD 3. Connect the data cable and power cable. Figure 1-6 Connect Cable Note You can repeat the steps above to install other HDDs.
  • Page 14 Digital Video Recorder User Manual Steps 1. Fix mounting ears to HDD with screws. Figure 1-7 Fix Mounting Ears to HDD 2. Unlock the front panel with the attached key, and press the buttons on both sides of the front panel to open it.
  • Page 15 Digital Video Recorder User Manual Figure 1-9 Insert HDD 4. Optional: Repeat the steps above to install other HDDs. 5. Close the front panel and lock it with key. Fix-on-Bottom Installation Fix-on-bottom installation is applicable when you need to install and fix the HDD on the device bottom.
  • Page 16 Digital Video Recorder User Manual 2) Connect the other end of data cable to HDD. 3) Connect one end of power cable to HDD. 4) Connect the other end of power cable to the device motherboard. Figure 1-11 Connect Cables 3.
  • Page 17 Digital Video Recorder User Manual Contents Chapter 1 Basic Operation ......................1 1.1 Activate Your Device ......................1 1.1.1 Default User and IP Address ..................1 1.1.2 Activate via Local Menu ....................1 1.1.3 Activate via SADP ......................2 1.1.4 Activate via Client Software ..................3 1.1.5 Activate via Web Browser .....................
  • Page 18 Digital Video Recorder User Manual 2.6 IP Camera Time Sync ......................23 2.7 Save Camera VCA Data ......................23 2.8 Upgrade IP Cameras ......................23 Chapter 3 Live View ........................25 3.1 Start Live View ........................25 3.1.1 Configure Live View Settings ..................25 3.1.2 Configure Auto-Switch of Cameras ................
  • Page 19 Digital Video Recorder User Manual 4.1.2 Enable H.265 Stream Access ..................44 4.1.3 Manual Recording ....................... 44 4.1.4 Configure Recording Schedule ..................44 4.1.5 Configure Continuous Recording ................46 4.1.6 Configure Motion Detection Triggered Recording ............47 4.1.7 Configure Event Triggered Recording ................47 4.1.8 Configure Alarm Triggered Recording .................
  • Page 20 Digital Video Recorder User Manual Chapter 5 Smart Analysis ......................60 5.1 Task Configuration ....................... 60 5.2 Configure Enhanced VCA Mode ................... 61 5.3 Face Picture Comparison ..................... 61 5.3.1 Facial Detection ......................61 5.3.2 Face Picture Library Management ................62 5.3.3 Configure Face Picture Comparison ................
  • Page 21 Digital Video Recorder User Manual 6.1.4 Configure Exceptions Alarms ..................82 6.2 VCA Event Alarm ........................83 6.2.1 Unattended Baggage Detection .................. 83 6.2.2 Object Removal Detection ..................84 6.2.3 Audio Exception Detection ..................86 6.2.4 Defocus Detection ....................... 87 6.2.5 Sudden Scene Change Detection ................
  • Page 22 Digital Video Recorder User Manual 9.1.2 Add a Network Disk ....................103 9.1.3 Manage eSATA ......................104 9.2 Disk Array ........................... 106 9.2.1 Create a Disk Array ....................106 9.2.2 Rebuild an Array ......................109 Chapter 10 Network Settings ....................112 10.1 Configure DDNS .......................
  • Page 23 Digital Video Recorder User Manual 11.4.2 Reset Password by Security Questions ..............132 11.4.3 Reset Password by Hik-Connect ................132 11.4.4 Reset Password by Reserved Email ................. 133 Chapter 12 System Management .................... 134 12.1 Configure Device ......................134 12.2 Configure Time ......................... 134 12.2.1 Manual Time Synchronization .................
  • Page 24 Digital Video Recorder User Manual 12.7.2 Search & Export Log Files ..................146 12.7.3 Upload Logs to the Server ..................147 12.7.4 One-Way Authentication ..................148 12.7.5 Two-Way Authentication ..................148 12.8 Restore Default Settings ....................149 12.9 Security Management ...................... 149 12.9.1 Configure ONVIF .....................
  • Page 25 Digital Video Recorder User Manual 13.5.7 Why is the timeline at playback not constant? ............159 13.5.8 Why is the video recorder notifying the network is unreachable when a network camera is being added? ..................... 159 13.5.9 Why is the IP address of network camera being changed automatically? ....160 13.5.10 Why is the video recorder notifying IP conflict? ...........
  • Page 26 Digital Video Recorder User Manual Chapter 1 Basic Operation 1.1 Activate Your Device 1.1.1 Default User and IP Address Default administrator account: admin. ● Default IPv4 address: 192.168.1.64. ● 1.1.2 Activate via Local Menu For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation.
  • Page 27 Digital Video Recorder User Manual Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.
  • Page 28 Digital Video Recorder User Manual Figure 1-2 Activate via SADP 4. Create and input the new password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 29 Digital Video Recorder User Manual Figure 1-3 Control Panel 2. Click Device Management to enter the Device Management interface, as shown below.
  • Page 30 Digital Video Recorder User Manual Figure 1-4 Device Management Interface 3. Check the recorder status from the device list, and select an inactive recorder. 4. Click Activate to pop up the Activation interface. 5. Create a password and input the password in the password field, and confirm the password. Note We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower...
  • Page 31 Digital Video Recorder User Manual Figure 1-5 Activation 6. Click OK to start activation. 7. Click Modify Netinfo to pop up the Network Parameter Modification interface, as shown below. Figure 1-6 Modify Network Parameters 8. Change the recorder IP address to the same subnet with your computer. - Modify the IP address manually.
  • Page 32 Digital Video Recorder User Manual 1.1.5 Activate via Web Browser You can get access to the recorder via web browser. You may use one of the following listed web browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The supported resolutions include 1024*768 and above.
  • Page 33 Digital Video Recorder User Manual 1.2 Configure TCP/IP TCP/IP must be properly configured before operating your device over a network. Both IPv4 and IPv6 are available. Steps 1. Go to System → Network → TCP/IP . Figure 1-8 TCP/IP Settings 2.
  • Page 34 Digital Video Recorder User Manual 4. Optional: Check Enable DHCP to obtain IP settings automatically if a DHCP server is available on the network. 5. Set related parameters. Note Valid MTU value range is from 500 to 1500. 6. Click Apply. 1.3 Configure HDD Ensure the video recorder storage media is well.
  • Page 35 Digital Video Recorder User Manual 1.5 Configure Enhanced IP Mode Enabling enhanced IP mode will allow you to connect to the maximum number of cameras, but disable 2K/4K output resolution, and make perimeter protection, human or vehicle detection of motion detection, facial detection and face picture comparison functions unavailable in analog channel.
  • Page 36 Warning Please turn off the PoC function if the camera does not support PoC, or the camera is not produced by Hikvision. Otherwise, it may result in permanent damage to the camera or DVR. 1.7 Add Network Camera Before you can get live video or record the video files, you must add the network cameras to the connection list of the device.
  • Page 37 Digital Video Recorder User Manual Figure 1-11 Add IP Camera 3. Enter IP address, protocol, management port, and other IP camera information to add. 4. Enter the login user name and password of the IP camera. 5. Click Add to finish the adding of the IP camera. 6.
  • Page 38 Digital Video Recorder User Manual Note If the network camera to add has not been activated, you can activate it in the network camera list of camera management interface. 1.7.2 Add Network Camera Manually Before you view live video or record video files, you must add network cameras to the device. Before You Start Ensure the network connection is valid and correct, and the network camera is activated.
  • Page 39 For details, refer to . Note The enhanced SDK service is only available when you use HIKVISION protocol. 7. Click Add. 8. Optional: Check Continue to Add to add other network cameras.
  • Page 40 Digital Video Recorder User Manual 2. Set protocol parameters. Type The network camera adopting custom protocol must support getting stream through standard RTSP. Path Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of getting main stream and sub-stream. Note The protocol type and the transfer protocol must be supported by the network camera to add.
  • Page 41 4. Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com , or the QR code below. Refer to Hik- Connect Mobile Client User Manual for details.
  • Page 42 Digital Video Recorder User Manual Figure 1-16 Download Hik-Connect 2) Use Hik-Connect to scan the device QR, and bind the device. Note If the device is already bound with an account, you can click Unbind to unbind with the current account. 5.
  • Page 43 Digital Video Recorder User Manual Figure 1-17 ISUP Settings 2. Select Access Type as ISUP. 3. Check Enable. Note Enabling ISUP will disable other platform access. 4. Set the related parameters. Server Address The platform server IP address. Server Port The platform server port, ranges from 1024 to 65535.
  • Page 44 Digital Video Recorder User Manual Chapter 2 Camera Settings 2.1 Configure OSD You can configure the OSD (On-screen Display) for the camera, including date/time, camera name, etc. Steps 1. Go to Camera → Display . 2. Select a camera as your desire. 3.
  • Page 45 Digital Video Recorder User Manual 2.2 Configure Image Parameters You can customize image parameters, including day/night switch, backlight, contrast, and saturation in Camera → Display . Image Settings Customize the image parameters including brightness, contrast, and saturation. Exposure Set the camera exposure time (1/10000 to 1 sec). A larger exposure value results in a brighter image.
  • Page 46 Digital Video Recorder User Manual Adjust the parameters including Day to Night Sensitivity, Night to Day Sensitivity and IR Light Brightness for the cameras. The default value of Day to Night Sensitivity, Night to Day Sensitivity and IR Light Brightness is 5. The effective value ranges from 1 to 9 Day/Night Mode Select Day/Night Mode of the camera from the drop-down list.
  • Page 47 Digital Video Recorder User Manual Figure 2-2 Privacy Mask Settings Note Up to 4 privacy masks zones can be configured and the size of each area can be adjusted. ● You can clear the configured privacy mask zones on the window by clicking the corresponding ●...
  • Page 48 Digital Video Recorder User Manual Before You Start When importing the configuration file, connect the storage device that contains the configuration file to the device. Steps 1. Go to Camera → IP Camera Import/Export . 2. Click IP Camera Import/Export, and the detected external device contents appear. 3.
  • Page 49 Digital Video Recorder User Manual Before You Start Ensure you have inserted the USB flash drive to the device, and it contains the IP camera upgrade firmware. Steps 1. On the camera management interface, select a camera. 2. Go to More Settings → Upgrade . 3.
  • Page 50 Digital Video Recorder User Manual Chapter 3 Live View Live view displays the video image getting from each camera in real time. 3.1 Start Live View Click on the main menu bar. Select a window and double click a camera from the channel list to play the live image of the ●...
  • Page 51 Digital Video Recorder User Manual Figure 3-2 Live View-General 2. Configure the live view parameters. Video Output Interface Select the video output to configure. Live View Mode Select the display mode for Live View, e.g., 2*2, 1*5, etc. Dwell Time The time in seconds to wait between switching of cameras when using auto-switch in Live View.
  • Page 52 Digital Video Recorder User Manual Select the video output interface. Live View Mode Select the display mode for live view, e.g., 2*2, 1*5, etc. Dwell Time The time in seconds to dwell between switching of cameras when enabling auto-switch. The range is from 5s to 300s.
  • Page 53 Digital Video Recorder User Manual Note You can also click-and-drag the camera to the desired window on the Live View interface to ● set the camera order. You can enter the number in the text field to quickly search the camera from the list. ●...
  • Page 54 Digital Video Recorder User Manual Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list. Multi-screen Switch between different display layout options. Layout options can be selected from a dropdown list. Next Screen When displaying less than the maximum number of cameras in Live View, clicking this feature will switch to the next set of displays.
  • Page 55 Digital Video Recorder User Manual Figure 3-5 Digital Zoom 3.3 Live View Strategy Steps 1. In the live view mode, click to enter the digital zoom operation interface in full screen mode. 2. Select the live view strategy to Real-time, Balanced or Fluency. 3.4 3D Positioning 3D Positioning zooms in/out a specific live image area.
  • Page 56 Digital Video Recorder User Manual 3.5 Facial Recognition You can enter facial recognition interface to view real-time facial recognition and stranger recognition results. Before You Start Ensure you have configured facial detection and face picture comparison function, refer to Face Picture Comparison for details.
  • Page 57 Digital Video Recorder User Manual Note For guest and operator user, it requires Local Parameters Settings permission to add unregistered face picture to face picture library. Figure 3-7 Add Unregistered Face Picture 7. Optional: Click Check-in to view face picture library check-in record, including Total No., Checked In and Unchecked In.
  • Page 58 Digital Video Recorder User Manual 9. Optional: Click on the upper right corner to search and export record. 1) Set the search parameters as you desired. 2) Click Search. 3) Click Export Attendance Record or Export Check-in Record. Note Ensure you have inserted USB flash drive before export. ●...
  • Page 59 Digital Video Recorder User Manual Figure 3-10 PTZ Parameters Settings 3. Edit the PTZ parameters. Note All the parameters should be exactly match the PTZ camera parameters. 4. Click OK to save the settings. 3.6.2 Set a Preset Presets record the PTZ position and the status of zoom, focus, iris, etc. You can call a preset to quickly move the camera to the predefined position.
  • Page 60 Digital Video Recorder User Manual 7. Click Apply to save the preset. 8. Optional: Click Cancel to cancel the location information of the preset. 9. Optional: Click in the lower right corner of Live View to view the configured presets. Figure 3-12 View the Configured Presets 3.6.3 Call a Preset A preset enables the camera to point to a specified position such as a window when an event takes...
  • Page 61 Digital Video Recorder User Manual Figure 3-15 Patrol Configuration 3. Select the patrol No. 4. Click Set. Figure 3-16 Patrol Settings 5. Click to add a key point to the patrol.
  • Page 62 Digital Video Recorder User Manual Figure 3-17 Key Point Configuration 1) Configure key point parameters. Preset Determines the order the PTZ will follow while cycling through the patrol. Speed Defines the speed the PTZ will move from one key point to the next. Duration Refers to the duration to stay at the corresponding key point.
  • Page 63 Digital Video Recorder User Manual Figure 3-18 Patrol Configuration 3. Select a patrol. 4. Click Call to start the patrol. 5. Optional: Click Stop to stop the patrol. 3.6.6 Set a Pattern Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path.
  • Page 64 Digital Video Recorder User Manual 3.6.7 Call a Pattern Follow the procedure to move the PTZ camera according to the predefined patterns. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view. 2. Click Pattern to configure pattern. Figure 3-20 Pattern Configuration 3.
  • Page 65 (park time). Before You Start Before operating this function, make sure the connected camera supports linear scan and is in HIKVISION protocol. Steps 1. Click on the quick settings toolbar of the PTZ camera's live view.
  • Page 66 Digital Video Recorder User Manual Figure 3-21 Aux Function Configuration 3. Click the icons to operate the aux functions. See the table for the icon descriptions. Table 3-2 Description of Aux Functions Icons Icon Description Light on/​ o ff Wiper on/​ o ff 3D positioning Center...
  • Page 67 Digital Video Recorder User Manual Chapter 4 Recording and Playback 4.1 Recording 4.1.1 Configure Recording Parameters Go to Camera → Video Parameters . Main Stream Main stream refers to the primary stream that affects data recorded to the hard disk drive and will directly determine your recording quality and image size.
  • Page 68 Digital Video Recorder User Manual Sub-Stream Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the outgoing internet bandwidth without sacrificing your direct recording quality. Sub-stream is often exclusively used by apps to view live video. Users with limited internet speeds may benefit most from this setting.
  • Page 69 Digital Video Recorder User Manual The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record The time you set to record after the event or the scheduled time.
  • Page 70 Digital Video Recorder User Manual Steps 1. Go to Storage → Schedule → Record . 2. Select a camera. 3. Check Enable Schedule. 4. Select a recording type. Continuous Scheduled recording. Event Recording triggered by all event triggered alarm. Motion Recording triggered by motion detection.
  • Page 71 Digital Video Recorder User Manual Figure 4-2 Record Schedule Note You can repeat the above steps to set schedule recording or capture for each day in the week. ● Continuous recording is applied to each day by default. ● 6. Optional: Copy the recording schedule to other camera(s). 1) Click Copy to.
  • Page 72 Digital Video Recorder User Manual 4. Drag the mouse on the time bar to set the continuous recording schedule. Refer to Configure Recording Schedule for details. 4.1.6 Configure Motion Detection Triggered Recording You can configure the recording triggered by the motion detection event. Steps 1.
  • Page 73 Digital Video Recorder User Manual 3. Go to Camera → Encoding Parameters → Recording Parameters . 4. Set the event main stream/sub-stream recording parameters for the camera. 5. Go to Storage → Recording Schedule . 6. Select the recording type to Alarm. 7.
  • Page 74 Digital Video Recorder User Manual Figure 4-3 Edit Holiday Settings 5. Set Holiday Name, Mode, Start Date, and End Date. 6. Click OK. 7. Set the schedule for holiday recording. Refer to Configure Recording Schedule for details. 4.1.11 Configure Redundant Recording and Capture Enabling redundant recording and capture, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 75 Digital Video Recorder User Manual Figure 4-4 Record Parameters 6. Check Redundant Record/Capture. 7. Click OK to save settings. 4.1.12 Configure 1080p Lite Mode When 1080P Lite Mode is enabled, the encoding resolution at 1080P Lite (real-time) is supported. If not, up to 1080P (non-real-time) is supported. Go to Storage →...
  • Page 76 Digital Video Recorder User Manual 4.2 Playback 4.2.1 Instant Playback Instant playback enables the device to play the recorded video files recorded in the last five minutes. If no video is found, it means there is no recording during the last five minutes. After selecting the camera on Live View, you can move the cursor to the window bottom to access the toolbar, and click to start instant playback.
  • Page 77 Digital Video Recorder User Manual Figure 4-6 Play Normal Video 4.2.3 Play Smart Searched Video In smart playback mode, the device can analyze videos that containing motion, line, or intrusion detection information, and mark them in red. Go to Playback, click Smart, and then click motion detection ( ), line crossing detection ( ), or intrusion detection (...
  • Page 78 Digital Video Recorder User Manual Figure 4-7 Payback by Smart Search 4.2.4 Play Custom Searched Files You can play video by customized search conditions. Steps 1. Go to Playback. 2. Select camera(s) from the list. 3. Click Custom Search at the lower-left corner. 4.
  • Page 79 Digital Video Recorder User Manual 4.2.5 Play Tag Files Video tag allows you to record information, such as people and locations of a certain time point, during playback. You can use video tag(s) to search video files and position time point. Add Tag Files Steps 1.
  • Page 80 Digital Video Recorder User Manual Figure 4-9 Searched Tag Files 5. Select a tag file, and play the video on the search results interface. 4.2.6 Play by Sub-periods The video files can be played in multiple sub-periods simultaneously on the screen. Steps 1.
  • Page 81 Digital Video Recorder User Manual Figure 4-10 Search Log Files 4. Choose a log with a video file and click to start playing the log file. Figure 4-11 Play Log Files 4.2.8 Play External Files You can play files from external storage devices. Before You Start Connect the storage device with the video files to your device.
  • Page 82 Digital Video Recorder User Manual Steps 1. Go to Playback. 2. Click at the lower-left corner. 3. Click , or double-click the file to play it. 4.3 Playback Operations 4.3.1 Normal/Smart/Custom Video During the playback, you can select the following three modes to play the video. Normal Video files from the continuous recording.
  • Page 83 Digital Video Recorder User Manual 3. Set the start time and end time. You can click to set the time period, or set a time segment on time bar. 4. Click to save the video clip to a storage device. 4.3.4 Switch between Main Stream and Sub-Stream You can switch between the main stream and the sub-stream during the playback.
  • Page 84 Digital Video Recorder User Manual 4.3.7 Digital Zoom Digital Zoom zooms into the live image in different magnifications (1x to 16x). Steps 1. Start live view. 2. Click from the toolbar. 3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to different magnifications (1x to 16x).
  • Page 85 Digital Video Recorder User Manual Chapter 5 Smart Analysis Note The functions in this section are only available for certain models. 5.1 Task Configuration You can view the task status in task configuration. Smart analysis results are used for filtering the pictures when searching interested human body and vehicle pictures.
  • Page 86 Digital Video Recorder User Manual 1) Click Edit. 2) Optional: Check Enable of Display Status and Notify Surveillance Center. 3) Set Start Time of video to analyze. 4) Click OK. 4. Check cameras and click Enabled to start analyzing. Task status includes 3 conditions: Disabled, Waiting, and Enabled. Disabled: No analysis task is enabled on the camera.
  • Page 87 Digital Video Recorder User Manual Figure 5-2 Facial Detection 3. Select a camera to configure. 4. Check Enable Face Detection. 5. Optional: Check Save VCA Picture to save the captured pictures of face detection. 6. Set the detection sensitivity. Sensitivity range: [1-5]. The higher the value is, the more easily the face will be detected.
  • Page 88 Digital Video Recorder User Manual 2. Click 3. Enter the face picture library name. 4. Click OK. Note You can click to edit the library name or delete the library. Upload Face Pictures to the Library Face picture comparison is based on face pictures in the library. You can upload a single face picture or import multiple face pictures to the library.
  • Page 89 Digital Video Recorder User Manual Figure 5-3 Face Picture Comparison 2. Select a camera. 3. Select Mode as Face Picture Comparison. 4. Check Enable Face Picture Comparison. 5. Optional: Set Comparison Failed Prompt, Comparison Succeeded Prompt, and Enable Alarm Output Pulse. Comparison Failed Prompt It will display the prompt in live view Target Detection (with Facial Detection checked) or Facial Recognition when face picture comparison failed.
  • Page 90 Digital Video Recorder User Manual Enable Alarm Output Pulse It is usually linked with a gate. When a person is passing a gate, if the comparison succeeded, it will trigger a pulse to open the gate. The pulse is between 100 to 900 ms. You can set Alarm Output Pulse (ms) in System →...
  • Page 91 Digital Video Recorder User Manual Figure 5-4 Search by Uploaded Picture 2. Select a channel. 3. Select face pictures for search. - Click Upload Sample from Local and select face pictures from your local directory. - Click Upload Sample from Face Picture Database and select face pictures from created face picture libraries.
  • Page 92 Digital Video Recorder User Manual Steps 1. Go to Smart Analysis → Smart Search → Face Search → Search by Name . Figure 5-5 Search by Personal Name 2. Set the start time and end time of the face pictures to search. 3.
  • Page 93 Digital Video Recorder User Manual 3. Click Start Search. The search result list displays 1 channel. 4. Click Channel to select a channel as your desire. It will display search results for the selected channel. What to do next Refer to View Searching Result . View Searching Result Double click a file to view the related video.
  • Page 94 Digital Video Recorder User Manual Figure 5-6 Line Crossing Detection 3. Select a camera. 4. Check Enable Line Crossing Detection. 5. Set the line crossing detection rules and detection areas. 1) Select an Arming Area. 2) Select Direction as A<->B, A->B, or A<-B. A<->B Only the arrow on the B side shows.
  • Page 95 Digital Video Recorder User Manual 5.4.2 Intrusion Detection The Intrusion detection function detects people, vehicles or other objects that enter and loiter in a pre-defined virtual region. Specific actions can be taken when an alarm is triggered. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection . 2.
  • Page 96 Digital Video Recorder User Manual 5. Set the arming schedule. Refer to Configure Arming Schedule . 6. Set linkage actions. Refer to Configure Linkage Actions . 7. Click Apply. 5.4.3 Region Entrance Detection Region entrance detection detects objects that enter a predefined virtual region. Steps 1.
  • Page 97 Digital Video Recorder User Manual 5.4.4 Region Exiting Detection Region exiting detection detects objects that exit from a predefined virtual region. Steps 1. Go to Smart Analysis → Smart Event Settings → Perimeter Protection . 2. Click Region Exiting. Figure 5-9 Region Exiting Detection 3.
  • Page 98 Digital Video Recorder User Manual 5.5 Human Body Detection Go to Smart Analysis → Smart Analysis → Task Configuration to enable the task for camera. For details, refer to Task Configuration for details. Note The chapter is only available for certain models of iDS series. 5.5.1 Human Body Detection The human body detection enables to detect the human body appearing in the monitoring scene, and capture the human body pictures.
  • Page 99 Digital Video Recorder User Manual Figure 5-10 Human Body Detection 1) Select the detection area to configure from the Area drop-down list. Up to 8 detection areas are selectable. 2) Check Enable Area to enable the selected detection area. 3) Edit the area name in Scene Name. The scene name can contain up to 32 characters. 4) Click Draw Area to draw a quadrilateral in the preview window and then click Stop Drawing.
  • Page 100 Digital Video Recorder User Manual 4. Click Channel to select a channel as your desire. It will display search results for the selected channel. 5. Optional: Export search results. 1) Select result file(s) from the search result interface, or check Select All to select all files. 2) Click Export to export the selected file(s) to a backup device.
  • Page 101 Digital Video Recorder User Manual Note You can click to view export progress. ● You can click to return to search interface. ● Add Search Result as Sample Picture You can add searched human body pictures as sample pictures. And then search human body pictures by the sample pictures.
  • Page 102 Digital Video Recorder User Manual 5.7 Vehicle Detection Vehicle detection is available for the road traffic monitoring. In vehicle detection, the passed vehicle can be detected and the picture of its license plate can be captured. 5.7.1 Configure Vehicle Detection Vehicle detection is available for road traffic monitoring.
  • Page 103 Digital Video Recorder User Manual Figure 5-11 Vehicle Search 4. Click Start Search. The search result list displays 1 channel. 5. Click Channel to select a channel as your desire. It will display search results for the selected channel. 6. Export search results. 1) Select result file(s) from the search result interface, or check Select All to select all files.
  • Page 104 Digital Video Recorder User Manual 1) Click at the left bottom of live view interface. 2) Select channel(s), the checked channel(s) will capture picture. All channels are selected as default. 3) Click Finish. 5.9 View People Counting Statistics People counting statistics calculates the number of people entering or leaving a certain configured area and creates daily/weekly/monthly/annual reports for analysis.
  • Page 105 Digital Video Recorder User Manual 2. Select a camera. 3. Select the report type. 4. Set Date to analyze. Figure 5-13 Heat Map Interface 5. Click Counting. The results will be displayed in graphics marked in different colors. Note As shown in the figure above, red color block (255, 0, 0) indicates the most trafficked area, and blue color block (0, 0, 255) indicates the less-popular area.
  • Page 106 Digital Video Recorder User Manual Chapter 6 Event 6.1 Normal Event Alarm 6.1.1 Configure Video Loss Alarms Video loss detection detects video loss of a channel and takes alarm response action(s). Steps 1. Go to System → Event → Normal Event → Video Loss . 2.
  • Page 107 Digital Video Recorder User Manual 5. Check Input. 6. Set the arming schedule. Refer to Configure Arming Schedule . 7. Set linkage actions. Refer to Configure Linkage Actions . 6.1.4 Configure Exceptions Alarms Exception events can be configured to take the event hint in the Live View window and trigger alarm output and linkage actions.
  • Page 108 Digital Video Recorder User Manual 4. Set the linkage actions. Refer to Configure Linkage Actions . 6.2 VCA Event Alarm The device supports receiving VCA detections sent by connected IP cameras. Enable and configure VCA detection on the IP camera settings interface first. Note VCA detections must be supported by the connected IP camera.
  • Page 109 Digital Video Recorder User Manual 5. Optional: Check Save VCA Picture to save the captured unattended baggage detection pictures. 6. Set the detection rules and detection areas. 1) Select Arming Region. Up to 4 regions are selectable. 2) Drag the sliders to set Time Threshold and Sensitivity. Time Threshold The time of the objects are left in the region.
  • Page 110 Digital Video Recorder User Manual Figure 6-4 Object Removal Detection 3. Select a camera to configure. 4. Check Enable Object Removable Detection. 5. Optional: Check Save VCA Picture to save the captured object removable detection pictures. 6. Follow these steps to set the detection rules and detection areas. 1) Select Arming Region.
  • Page 111 Digital Video Recorder User Manual 6.2.3 Audio Exception Detection Audio exception detection detects abnormal sounds in the surveillance scene, such as a sudden increase/decrease in sound intensity. Steps 1. Go to System → Event → Smart Event . 2. Click Audio Exception. Figure 6-5 Audio Exception Detection 3.
  • Page 112 Digital Video Recorder User Manual It can filter the sound in the environment. The louder the environment sound, the higher the value should be. Adjust it according to the environment. Range [1-100]. Sudden Decrease of Sound Intensity Detection Detects a steep sound drop in the surveillance scene. You need set the detection sensitivity [1-100].
  • Page 113 Digital Video Recorder User Manual Note Sensitivity range: [1-100]. The higher the value, the more easily the defocus image will be detected. 7. Set the arming schedule.Refer to Configure Arming Schedule . 8. Set the linkage actions. Refer to Configure Linkage Actions . 9.
  • Page 114 Digital Video Recorder User Manual Note Sensitivity range: [1-100]. The higher the value, the more easily the change of scene can trigger the alarm. 7. Set the arming schedule.Refer to Configure Arming Schedule . 8. Set the linkage actions. Refer to Configure Linkage Actions . 9.
  • Page 115 Digital Video Recorder User Manual 6. Set the arming schedule. Refer to Configure Arming Schedule . 7. Set the linkage actions. Refer to Configure Linkage Actions . 8. Click Apply. 6.3 Configure Arming Schedule Steps 1. Click Arming Schedule. 2. Click Edit. 3.
  • Page 116 Digital Video Recorder User Manual 5. Click Apply to save the settings. 6.4 Configure Linkage Actions Alarm linkage actions will be activated when an alarm or exception occurs. 6.4.1 Configure Auto-Switch Full Screen Monitoring When an alarm is triggered, the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 117 Digital Video Recorder User Manual 6.4.3 Notify Surveillance Center The device can send an exception or alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software (e.g., iVMS-4200, iVMS-5200). Steps 1.
  • Page 118 Digital Video Recorder User Manual Steps 1. Go to Linkage Action interface of the alarm input or VCA detection (e.g., face detection, line crossing detection, intrusion detection, etc.). 2. Select the PTZ Linkage. 3. Select the camera to perform the PTZ actions. 4.
  • Page 119 Digital Video Recorder User Manual Chapter 7 File Management 7.1 Search Files Specify detailed conditions to search videos and pictures. Steps 1. Go to File Management → All Files/Human Files/Vehicle Files . 2. Specify detailed conditions, including time, camera, event type, etc. Note For All Files, select Time, Camera, File Type, and Event type.
  • Page 120 Digital Video Recorder User Manual Chapter 8 POS Configuration The device can be connected to a POS machine/server, and receive a transaction message to overlay on the image during Live View or playback, as well as trigger a POS event alarm. Note This function is only available for certain models.
  • Page 121 Digital Video Recorder User Manual Figure 8-2 Universal Protocol Settings EPSON The fixed start and end line tag are used for EPSON protocol. The fixed start and end line tag are used for AVE protocol. Serial port and virtual serial port connection types are supported.
  • Page 122 Digital Video Recorder User Manual UDP Connection When using UDP connection, the port must be set from 1 to 65535, and the port for each POS machine must be unique. Set the Allowed Remote IP Address of the device sending the POS message. USB-to-RS-232 Connection Configure the USB-to-RS-232 convertor port parameters, including the port serial number, baud rate, data bit, stop bit, parity, and flow ctrl.
  • Page 123 Digital Video Recorder User Manual Connect the device and the POS machine via Sniff. Configure the source address and destination address settings. Figure 8-4 Sniff Settings 8.2 Configure POS Text Overlay Steps 1. Go to System → POS . 2. Click Channel Linkage and Display.
  • Page 124 Digital Video Recorder User Manual Figure 8-5 Overlay Character Settings 3. Select linked channel to overlay the POS characters. 4. Set the characters overlay for the enabled POS. Character encoding format: currently the Latin-1 format is available ● Overlay mode of the characters to display in scrolling or page mod ●...
  • Page 125 Digital Video Recorder User Manual 4. Click Event Linkage on the POS adding or editing interface. Figure 8-6 Set Trigger Cameras of POS 5. Select the normal linkage actions. 6. Select one or more alarm output(s) to trigger. 7. Select one or more channels to record or become full-screen monitoring when a POS alarm is triggered.
  • Page 126 Digital Video Recorder User Manual Chapter 9 Storage Note The available functions in this chapter may vary according to different models. 9.1 Storage Device Management 9.1.1 Manage Local HDD Configure HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.
  • Page 127 Digital Video Recorder User Manual Figure 9-2 Local HDD Settings 7. Select a group number for the HDD. 8. Click OK. Note Regroup the cameras for HDD if the HDD group number is changed. 9. Go to Storage → Storage Mode . 10.
  • Page 128 Digital Video Recorder User Manual Before You Start Set the storage mode to Group. For detailed steps, refer to Configure HDD Group Steps 1. Go to Storage → Storage Device . 2. Click of desired HDD. 3. Select HDD Property. HDD supports both read and write.
  • Page 129 Digital Video Recorder User Manual Figure 9-3 Add NetHDD 3. Select NetHDD type. 4. Enter NetHDD IP address and click Search to search the available NetHDD. 5. Select the desired NetHDD. 6. Click OK. 7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click Init.
  • Page 130 Digital Video Recorder User Manual Configure eSATA for Data Storage When there is an external eSATA device connected to your video recorder, you can configure the eSATA usage as data storage and manage the eSATA. Steps 1. Go to Storage → Advanced . 2.
  • Page 131 Digital Video Recorder User Manual 6. Select Overwrite type. - Disable: When HDD is full, it will stop writing. - Enable: When HDD is full, it will continue to write new files by deleting the oldest files. 7. Click Apply. Figure 9-5 Configure eSATA for Auto Backup 9.2 Disk Array A disk array is a data storage virtualization technology that combines multiple physical disk drives...
  • Page 132 Digital Video Recorder User Manual One-Touch Creation One-touch configuration creates the disk array. By default, the array type created by one-touch configuration is RAID 5. Before You Start Install at least 3 HDDs. If more than 10 HDDs are installed, 2 arrays will be created. To maintain reliability and stability running of the HDDs, it is recommended to use of enterprise-level HDDs of the same model and capacity.
  • Page 133 Digital Video Recorder User Manual Figure 9-6 Create Array 6. Enter Array Name. 7. Select RAID Level as required. 8. Select the physical disks to constitute the array. Table 9-1 The Required Number of HDDs RAID Level The Required Number of HDDs RAID 0 At least 2 HDDs.
  • Page 134 Digital Video Recorder User Manual Figure 9-7 Array List 9.2.2 Rebuild an Array The array status includes Functional, Degraded, and Offline. To ensure the high security and reliability of the data stored in an array, take immediate and proper maintenance of the arrays according its status.
  • Page 135 Digital Video Recorder User Manual Before You Start Create hot spare disks. For details, refer to Configure a Hot Spare Disk . Steps 1. Go to Storage → RAID Setup → Array . Figure 9-9 Array List Manually Rebuild an Array If no hot spare disks are configured, rebuild a degraded array manually.
  • Page 136 Digital Video Recorder User Manual Figure 9-10 Rebuild Array 3. Select the available physical disk. 4. Click OK. 5. Click OK on the pop up message box "Do not unplug the physical disk when it is under rebuilding."...
  • Page 137 Digital Video Recorder User Manual Chapter 10 Network Settings 10.1 Configure DDNS You can set Dynamic DNS service for network access. Different DDNS modes are available: DynDNS, PeanutHull, and NO-IP. Before You Start You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before configuring DDNS settings.
  • Page 138 Digital Video Recorder User Manual Contact your Internet service provider for details about PPPoE service. 10.3 Configure Port Mapping (NAT) Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. Before You Start If you want to enable the UPnP™...
  • Page 139 Digital Video Recorder User Manual Note You can use the default port No., or change it according to actual requirements. ● External Port indicates the port No. for port mapping in the router. ● The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of ●...
  • Page 140 Digital Video Recorder User Manual Figure 10-4 Connect to a Wireless Network 2. Check Enable Wi-Fi. 3. Connect to a wireless network. Connect to an Automatically a. Double click the wireless network from the list as Searched Wireless Network you desired. b.
  • Page 141 Digital Video Recorder User Manual 10.5 Configure SNMP You can configure SNMP settings to get device status and parameter information. Before You Start Download the SNMP software to receive device information via the SNMP port. By setting the trap address and port, the device is allowed to send alarm events and exception messages to the center.
  • Page 142 Digital Video Recorder User Manual Figure 10-5 SNMP Settings 2. Check Enable. A message will pop up to notify about a possible security risk. Click Yes to continue. 3. Configure the SNMP settings as needed. Trap Address SNMP host IP address. Trap Port Port of the SNMP host.
  • Page 143 Digital Video Recorder User Manual 4. Click Apply. Note You can configure SNMP v2 and SNMP v3 parameters via web browser in Configuration → System → Advanced Settings → SNMP . 10.6 Configure Email The system can be configured to send an e-mail notification to all designated users when a specified event occurs such as when an alarm or motion event is detected, or the administrator password is changed, etc.
  • Page 144 Digital Video Recorder User Manual Attached Image Check to send email with attached alarm images. The interval is the time between sending two subsequent alarm images. Interval The time interval for capturing the attached images. 3. Optional: Enable the alternate SMTP, and configure the required parameters for alternate SMTP. When the preferred SMTP is invalid, the device will use alternate SMTP to send emails.
  • Page 145 Digital Video Recorder User Manual 2. Configure port settings as needed. Alarm Host IP/Port With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the client management system (CMS) software installed.
  • Page 146 Digital Video Recorder User Manual 4. Enter User Name, and Password Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 147 Digital Video Recorder User Manual Chapter 11 User Management and Security 11.1 Manage User Accounts The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete users and configure user parameters.
  • Page 148 Digital Video Recorder User Manual 11.1.2 Edit the Admin User For the admin user account, you can modify your password and unlock pattern. Steps 1. Go to System → User . 2. Select the admin user from the list. 3. Click Modify. Figure 11-1 Edit User (Admin) 4.
  • Page 149 Digital Video Recorder User Manual Note When the admin password is changed, export the new GUID to the connected USB flash drive in the Import/Export interface for the future password resetting. 7. Configure security question for password resetting. 8. Configure reserved email for password resetting. 9.
  • Page 150 Digital Video Recorder User Manual 11.2.1 Set User Permissions For an added user, you can assign the different permissions, including local and remote operation of the device. Steps 1. Go to System → User . 2. Select a user from the list, and then click to enter the permission settings interface.
  • Page 151 Digital Video Recorder User Manual Local Parameters Settings Configuring parameters, restoring factory default parameters, and importing/exporting configuration files. Local Camera Management Adding, deleting, and editing of IP cameras. Local Advanced Operation Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output.
  • Page 152 Digital Video Recorder User Manual Locally starting/stopping manual recording and alarm output of the selected camera(s). Remote Manual Operation Remotely starting/stopping manual recording and alarm output of the selected camera(s). Local Playback Locally playing back recorded files of the selected camera(s). Remote Playback Remotely playing back recorded files of the selected camera(s).
  • Page 153 Digital Video Recorder User Manual Figure 11-4 Set Live View Permissions on Lock Screen 4. Set the permissions. Select the camera (s) to allow live view when the current user account is in logout status. 5. Click OK. 11.3 Configure Password Security 11.3.1 Export GUID File The GUID file can help you to reset password when you forget it.
  • Page 154 Digital Video Recorder User Manual Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 11-5 Export GUID File 5. Click Export in Export GUID File. 6.
  • Page 155 Digital Video Recorder User Manual Steps 1. Go to Configuration → System → User Management → User Management . 2. Select the admin user. 3. Click Account Security Settings. 4. Click Modify. Figure 11-6 Configure Security Questions 5. Set the security questions. 6.
  • Page 156 Digital Video Recorder User Manual 2. Enter reserved email address. Figure 11-7 Configure Reserved Email 3. Click OK. 11.4 Reset Password When you forget the admin password, you can reset the password by importing the GUID file, answering security questions, or entering verification code from your reserved email. 11.4.1 Reset Password by GUID You can reset password by GUID via web browser.
  • Page 157 Digital Video Recorder User Manual 3. Click Browse to locate the GUID file. 4. Click Next. 5. Enter a new password. Warning We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 158 Insert a USB flash drive to your device. b. Click Export to export the QR code to USB flash drive. c. Email the QR code to pw_recovery@hikvision.com as attachment. 6. Check your reserved email, and you will receive a verification code within 5 minutes.
  • Page 159 Digital Video Recorder User Manual Chapter 12 System Management 12.1 Configure Device Steps 1. Go to System → General . 2. Configure the following settings. Language The default language used is English. Output Standard Set the output standard to NTSC or PAL, which must be the same as the video input standard. Resolution Configure video output resolution.
  • Page 160 Digital Video Recorder User Manual Steps 1. Go to System → General . 2. Configure the date and time. 3. Click Apply to save the settings. 12.2.2 NTP Synchronization Connection to a network time protocol (NTP) server can be configured on your device to ensure the system’s date and time accuracy.
  • Page 161 Digital Video Recorder User Manual 12.3 Network Detection 12.3.1 Network Traffic Monitoring Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for any abnormality or process that can affect network performance, availability and/or security. Steps 1. Go to Maintenance → Network → Traffic . 2.
  • Page 162 Digital Video Recorder User Manual 2. Select a network card in Select NIC. 3. Enter the destination IP address in Destination Address. 4. Click Test. Figure 12-2 Test Network Delay and Packet Loss 12.3.3 Export Network Packet After the recorder accessing network, you can use USB flash drive to export network packet. Before You Start Prepare a USB flash drive to export network packet.
  • Page 163 Digital Video Recorder User Manual Figure 12-4 Network Resource Statistics 2. View the bandwidth statistics, including IP Camera, Remote Live View, Remote Play, Net Total Idle, etc. 3. Optional: Click Refresh to obtain the latest data. 12.4 Storage Device Maintenance 12.4.1 Bad Sector Detection Steps 1.
  • Page 164 Digital Video Recorder User Manual Figure 12-5 Bad Sector Detection Note You can pause/resume or cancel the detection. ● After testing has been completed, you can click Error information to see the detailed damage ● information. 12.4.2 S.M.A.R.T. Detection HDD detection functions such as the adopting of the S.M.A.R.T. and the Bad Sector Detection techniques.
  • Page 165 Digital Video Recorder User Manual Figure 12-6 S.M.A.R.T. Settings Interface Note To use the HDD even when the S.M.A.R.T. checking has failed, check Continue to use the disk when self-evaluation is failed. The related information of the S.M.A.R.T. is shown, and you can check the HDD status. 12.4.3 HDD Health Detection You can view the health status of a 4 TB to 8 TB Seagate HDD that generated after October 1, 2017.
  • Page 166 Digital Video Recorder User Manual Figure 12-7 Health Detection 2. Click a HDD to view details. 12.4.4 Configure Disk Clone Select the HDDs to clone to the eSATA HDD. Before You Start Connect an eSATA disk to the device. Steps 1.
  • Page 167 Digital Video Recorder User Manual Figure 12-8 HDD Clone 2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone destination. 3. Click Clone. 4. Click Yes on the pop up message box to create the clone. 12.4.5 Repair Database Repairing database will rebuild all databases.
  • Page 168 Digital Video Recorder User Manual Figure 12-9 Repair Database 12.5 Upgrade Device Your device firmware can be upgraded with a local backup device or remote FTP server. 12.5.1 Upgrade by Local Backup Device Before You Start Connect your device to a local storage device that contains the firmware update file. Steps 1.
  • Page 169 Digital Video Recorder User Manual Steps 1. Go to Maintenance → Upgrade . 2. Click FTP to enter the local upgrade interface. Figure 12-11 FTP Upgrade 3. Enter FTP Server Address. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the device to activate the new firmware. 12.5.3 Upgrade by Web Browser You can upgrade the device by web browser After logging in to the device via web browser, go to Configuration →...
  • Page 170 Digital Video Recorder User Manual 4. Click Upgrade Now. 12.6 Import/Export Device Configuration Files The device configuration files can be exported to a local device for backup; and the configuration files of one device can be imported to multiple devices if they are to be configured with the same parameters.
  • Page 171 Digital Video Recorder User Manual 12.7.1 Log Storage You can customize the log storage disk and log storage period. Steps 1. Go to Storage → Advanced . Figure 12-13 Log Storage 2. Set Log Storage Mode. System Each disk will allocate a certain space to store logs in 6 months. After 6 months, Default old logs will be overwritten.
  • Page 172 Digital Video Recorder User Manual Figure 12-15 Log Search Results Note Up to 2,000 log files can be displayed each time. 5. Related Operation: Click or double-click it to view detailed information. Click it to view the related video file. Export/Export ALL Click it to export all the system logs to the storage device.
  • Page 173 Digital Video Recorder User Manual 3. Set Upload Time, Server IP Address, and Port. 4. Optional: Click Test to test if parameters are valid. 5. Click Apply. 12.7.4 One-Way Authentication You can install a CA certificate (from the server) to your device to authorize the server via web browser.
  • Page 174 Digital Video Recorder User Manual 12.8 Restore Default Settings Steps 1. Go to Maintenance → Default . Figure 12-19 Restore Default Settings 2. Select the restore type from the following three options. Restore Defaults Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
  • Page 175 Digital Video Recorder User Manual Steps 1. Go to Maintenance → System Service → ONVIF . 2. Check Enable ONVIF to enable the ONVIF access management. Note ONVIF protocol is disabled by default. 3. Click Add. 4. Enter User Name, and Password Caution We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case...
  • Page 176 Digital Video Recorder User Manual 2. Check Enable. 3. Select Restriction Mode. Choose to filter by IP address or MAC Address. 4. Select Restriction Type. The device mechanism will allow or forbid specific IP/MAC address to get access to your device. 5.
  • Page 177 Digital Video Recorder User Manual Steps 1. Go to System → System Service → System Service . 2. Check Enable ISAPI. 3. Click Apply. 4. Restart the device to take effect the settings. 12.9.6 HTTP Authentication If you need to enable the HTTP service, you can set HTTP authentication to enhance access security.
  • Page 178 Digital Video Recorder User Manual 12.9.9 Disable SADP Services You can disable SADP service to enhance the access security, e.g., when you are in the untrusted network environment. Go to System → System Service → System Service , and uncheck Enable SADP to disable the service.
  • Page 179 Digital Video Recorder User Manual Chapter 13 Appendix 13.1 List of Applicable Power Adapter Only use power adapters listed below. Power Adapter Model Specifications Manufacturer ADS-26FSG-12 12024EPG 12 V, 2 A Shenzhen Honor Electronic Co., Ltd. MSA-Z3330IC12.0-48W-Q 12 V, 3.33 A Moso Power Supply Technology Co., Ltd.
  • Page 180 Digital Video Recorder User Manual 13.2 Glossary Dual-Stream Dual-stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.
  • Page 181 Digital Video Recorder User Manual Acronym for National Television System Committee. NTSC is an analog television standard used in such countries as the United States and Japan. Each frame of an NTSC signal contains 525 scan lines at 60Hz. Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs.
  • Page 182 Digital Video Recorder User Manual Figure 13-2 Device Command 13.5 Frequently Asked Questions 13.5.1 Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view? Reason 1. Sub-stream resolution or bitrate settings is inappropriate. 2.
  • Page 183 Digital Video Recorder User Manual Solution Change the camera password. Warning We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 184 Digital Video Recorder User Manual Solution 1. Ensure connectors are connected firmly. 2. Go to System → General . Ensure the output standard is correct. 3. Ensure the distance between analog camera and video recorder has not exceeded the limit. 4.
  • Page 185 Digital Video Recorder User Manual 13.5.9 Why is the IP address of network camera being changed automatically? Reason When network camera and video recorder are using the same switch but in different subnets, the video recorder will change the IP address of network camera to the same subnet as itself. Solution When adding camera, click Custom Add to add camera.
  • Page 186 Digital Video Recorder User Manual Solution 1. If it makes continuous beeps, and your device's front panel is removable, ensure the front panel is fastened. 2. If it makes non-continuous beeps (3 long, 2 short), take HDD error as an example, check if the device has installed HDD.
  • Page 187 Digital Video Recorder User Manual Reason 1. The RS-485 cable is not properly connected. 2. The RS-485 interface is broken. 3. The control protocol is not correct. Solution 1. Check if RS-485 cable is properly connected. 2. Change RS-485 interface, and try again. 3.
  • Page 188 UD35434B...