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  • Page 1 USER MANUAL...
  • Page 2: Table Of Contents

    CONTENTS 1. INTRODUCING WI-FI CONTROL ............ 2 2. THE WI-FI CONNECTION SET UP ..........3 3. HOW TO ACCESS WI-FI CONTROL ..........6 4. WI-FI CONTROL CONNECTION GUIDE ........7 5. WI-FI INTERFACE VISUAL GUIDE ..........10 6. CONTROLLING YOUR HEAT PUMP ..........11 7.
  • Page 3: Introducing Wi-Fi Control

    Mitsubishi Electric Wi-Fi Control is an Multiple Units, One App award-winning cloud-based solution for Mitsubishi Electric Wi-Fi Control gives you the ability to control controlling your Mitsubishi Electric the heating, cooling or ventilation needs of multiple units not Heat Pump/Air Conditioner or Lossnay...
  • Page 4: The Wi-Fi Connection Set Up

    Wireless Internet access will be needed at the location enabled device to be able to connect to Wi-Fi Heat Pump where the Mitsubishi Electric Heat Pump system is to be Control. A list of compatible devices is shown in Section 16 installed.
  • Page 5: Router Overview

    Wi-Fi Heat Pump Control for instructions. server when the system next reconnects. MAC-558/559: To be able to connect the Mitsubishi Electric For more information on compatible routers and any router Wi-Fi Interface to your router, it will need to be WPS enabled.
  • Page 6: Reset Button

    Mitsubishi Electric Wi-Fi Control service. The unauthorised use and redistribution of the firmware of the Mitsubishi Electric Wi-Fi Interface is strictly WPS Button (MAC-558/559 only) prohibited. Use of a Wi-Fi Interface is therefore deemed The WPS button is used to put the Wi-Fi Interface into WPS as confirmation that the user has accepted this statement.
  • Page 7: How To Access Wi-Fi Control

    App stores. Your App Store or Google Play store location must be set to New Zealand or Australia. Just search for “Mitsubishi Wi-Fi Control” or, if you can’t find the app, try the direct links on your local Mitsubishi Electric website to download: Mitsubishi Electric New Zealand www.mitsubishi-electric.co.nz/wifi...
  • Page 8: Wi-Fi Control Connection Guide

    ‘no internet connection’. MODE MODE Open the Mitsubishi Electric Wi-Fi Control App. The app will prompt you to connect to your home Wi-Fi network. Select the network and enter your personal password. If both your router and Wi-Fi Interface are in WPS mode If you have multiple bandwidths, be sure to select the they will become connected automatically.
  • Page 9 To add a system on the Wi-Fi Control service you will need to Wi-Fi Interface box. have a compatible Mitsubishi Electric Wi-Fi Interface on your unit connected to the Internet via a router. You will also need the MAC Address and ID Serial Number...
  • Page 10: Additional Information

    Interface and is available to download from the Wi-Fi Control App under ‘Support’, or follow the ‘How to Setup’ instructions from the Wi-Fi Control App under ‘Support’. These instructions are for MAC-568/578/588 only. Please see Installation Guide for MAC-558/559 Wi-Fi Interface Setup. Still Not Working? Make sure to double check your home router’s Wi-Fi...
  • Page 11: Wi-Fi Interface Visual Guide

    5. WI-FI INTERFACE VISUAL GUIDE Set up MAC-568/578/588 WPA2-AES 2.4GHz enabled MODE (every 5 seconds) MODE (every second) UNIT (every 5 seconds or solid) SCAN MANUAL INPUT Wi-Fi INTERFACE Wi-Fi INTERFACE MODEL XXXXXXXX MODEL XXXXXXXX : XXXXXXXXXXXX : XXXXXXXXXXXX : XXXXXXXXXX...
  • Page 12: Controlling Your Heat Pump

    (for more see Section 9). *When connected to a Mitsubishi Electric Ducted System and PAC-ZC Zone Controller the Room temperature is the temperature value presented on the PAR-ZC01M-E Wall Controller (either return air or averaging).
  • Page 13: Fan Speed

    Fan Speed The next control option is for Fan Speed. The following options are possible (dependent on the system): • Fan Speed: 1-5, fixed speed selected by user, 1 = Low, 5 = High. • Depending on the system you have, you may have 3 to 5 fan speeds.
  • Page 14: Controlling Your Lossnay

    7. CONTROLLING YOUR LOSSNAY Controlling a unit Lossnay Core In the centre of the Lossnay’s control screen you have a new visualisation of the Lossnay working to bring in fresh, tempered air. On the left, there are the two outside ducts, one showing the temperature of the fresh air coming into the system, and another showing the temperature of the stale air leaving your house.
  • Page 15 Wi-Fi Interlock Introducing Wi-Fi Interlock Fresh Air Fan Interlock Rules: If you turn the interlocked heat pump ON: Combine your heat pump and Lossnay into a singular, The connected Lossnay will stay OFF. powerful home ventilation and air conditioning system through Wi-Fi Interlock.
  • Page 16: Buildings

    8. BUILDINGS Adding or Editing a Group/Building (Only available when controlling multiple units) When controlling multiple units, groups/buildings can be set up and maintained collectively. To access these functions use the menu navigation. To edit a group/building - click on the group/building name.
  • Page 17: Group Control

    Group Control Group Control allows users to send a one-off command to every unit within a group/building once a group/building has been set up. Group Control can be Accessed in Two Ways: 1. From the side menu: View all units >> select group/ building name >>...
  • Page 18: Editing Your Heat Pump

    9. EDITING YOUR HEAT PUMP Settings The Unit Settings allow you to change specific unit information; change the name of unit, select which rule set you wish to apply to the unit, move the unit to a different building (if multiple buildings are set up and applicable), select the unit type and model, or even delete this unit from your account.
  • Page 19 Wi-Fi Interface are listed in the bottom left hand corner. You will need to select this option if you are using your Mitsubishi Electric Heat Pump within a home automation A value around -30 indicates good Wi-Fi strength whereas network.
  • Page 20: Rules

    10. RULES Overview Rather than assign rules against your heat pump one by one, Wi-Fi Heat Pump Control allows you to assign a group of rules, or ‘rule set’, to your heat pump, giving you the ability to tailor your system to always meet your needs. Each ‘rule set’...
  • Page 21 (Only available when connected to a compatible Ducted system employing the use of a PAC-ZC Zone Controller.) When connected to a compatible Mitsubishi Electric Ducted system, functionality and interaction are expanded to levels previously not thought possible. Now you can...
  • Page 22 How to Add/Edit a Rule Set To assign a ‘Rule Set’ you must first create one or select from one of our templates. To add a new rule set: 1. Select the heat pump you wish to control. 2. Select ‘Settings’ at the bottom of the screen. Here you will see a heading ‘Which rule to use’.
  • Page 23 7 Day Timer 1. Select ‘7 Day Timer’ under ‘Add a Rule’. 2. Choose a time that you would like to set one of the following 6 available modes 3. Select a mode from the drop down list. - Power Off - Power On - Auto Temperature - Power On - Heating - Power On - Cooling...
  • Page 24 Heat if Room Drops Below Set Minimum Temperature 1. Select ‘Heat if room drops below set minimum temperature’ under ‘Add a rule’ 2. Choose what time period you would like the rule to run. By default it is set at 9pm to 7am. Note that the 7am is the following day.
  • Page 25 Cool if Room Rises Above Set Maximum Temperature 1. Select ‘Cool if room rises above set maximum temperature’ under ‘Add a rule’ 2. Choose what time period you would like the rule to run. By default it is set at 9pm to 7am. Note that the 7am is the following day.
  • Page 26 Setting Lossnay Rules Select the unit you wish to control. Select ‘Settings’ at the bottom of screen. Here you will see a heading ‘Which rule to use’. If you have never created a rule set, it will show ‘No Rule’, please select ‘New’. You have now created a new rule set for this heat pump.
  • Page 27: External Control

    You can control the Wi-Fi Control App via another app by using our URL Scheme. For more information about this please email us at service@bdt.co.nz. Echonet Lite (MAC-568/578/588IF-E Only) Echonet Lite is an international home automation control communication protocol standard.
  • Page 28: Voice Control

    In the Alexa app go More-> Skills and games-> Mitsubishi Electric-Wi-Fi Control-> Melview - Wi-Fi Control -> Enable to use. Enter in the details of your personal Mitsubishi Electric Wi-Fi control app to link the account. Add in the units you want to be able to control with...
  • Page 29 How to Connect your Wi-Fi Capable Unit to Tap the icon, then continue. Google Home Enter the details of your Mitsubishi Electric Wi-Fi control app to link the two, allowing the device to interact with You will need to have set up your Google Assistant with your heat pumps.
  • Page 30: Heat Pump Energy Monitoring

    This can be found on your power bill or energy contract. If you do not know this, you can use the national average of 33.6c per kWh*. Mitsubishi Electric Energy Monitoring receives data directly View by Hour View by Day from the unit about its energy consumption.
  • Page 31: Your Account

    14. YOUR ACCOUNT Menu Navigation To access your account functions use the menu navigation. Edit User Change your personal details; name, address, phone numbers, email, password, and country in which the unit is installed (used to provide the correct time zone for rules and scheduling information of the unit).
  • Page 32: Support

    15. SUPPORT Support Overview To access your support functions use the menu navigation. Mitsubishi Electric Wi-Fi Control has been designed for use in New Zealand and Australia, therefore it has been designed to show the relevant support information based on the location of the installed system.
  • Page 33: Supported Hardware / Software

    16. SUPPORTED HARDWARE / SOFTWARE Compatible Models Lossnay Ventilation Models Ducted Systems and Zone Controllers • VL-250/350/500 Vertical • PEAD-M50/60/71/100/125/140JAA • LGH-15/25/35/50/65/80/100/150/200RVX-E-1 • PEA-M100/125/140GAA • LGH-15/25/35/50/65/80/100/160/200RVX3-E • PEA-M100/125/140/160HAA • LGH-50/80/100RVS-E • PEA-M180/200/250LAA • PEAD-RP71/100/125/140JAA Heat Pump High Wall Models • PEA-RP71/100/125/140EAQ •...
  • Page 34 Not all routers are Wi-Fi alliance compliant or will be Control application via the Wi-Fi Heat Pump Control website compatible with Mitsubishi Electric Wi-Fi Interfaces. The specific to your location: minimum requirements for a router to be able to connect to Mitsubishi Electric New Zealand the interface is a 2.4GHz bandwidth network, and to be...
  • Page 35: Safety Precautions

    • If moving house or changing ownership of a heat Mitsubishi Electric App. pump, be sure to delete the unit from your account to • When children, elderly, sick or handicapped persons allow a different owner to claim the unit.
  • Page 36: Frequently Asked Questions (Faqs)

    Wi-Fi Heat Pump Control service. If you are using the Timer A. If you have a MAC-568/578/588 you do not require a function in the Wi-Fi Heat Pump Control service please delete router with a WPS button.
  • Page 37 A. It may be possible to connect to the existing router via A. MAC-568/578/588: : If a mistake is made during the set- a secondary router. You should be able to connect to this up of the Wi-Fi Control pairing process simply hold down the secondary router via a standard Ethernet Cable (CAT5) to RESET button for 15 seconds to restart the process.
  • Page 38 A. Yes, there is no limit to the amount of people that also available. You can use your mobile device for a rough can log in to the same Mitsubishi Electric account and estimate of the Wi-Fi signal strength. If your mobile device control the corresponding heat pumps/Lossnay systems.
  • Page 39: Energy Monitoring

    Q. I have a Multi Room system with 6 indoors. How many Q. Will my heat pump be capable of Energy Monitoring? Mitsubishi Electric Wi-Fi Interfaces do I need to buy? The following single room high wall models are compatible: A.
  • Page 40 Lower the set temperature by a few degrees. Both views deliver similar accuracy over time, ensuring you • Adjust operating times of unit. receive reliable insights for efficient energy management. You can monitor your savings in the Mitsubishi Electric Wi-Fi Control App.
  • Page 41: Troubleshooting

    19. TROUBLESHOOTING MAC-568/578/588 Your Wi-Fi Interface is not connected to any router Please start setup again. Your Wi-Fi Interface is not communicating to your router Your router is not communicating to the internet To Reset For more information on how to setup the Wi-Fi Interface,...
  • Page 42 MAC-558/559 – LED Pattern FLASHING DESCRIPTION LED 1 LED 2 LED 3 Power is ON or software downloaded 0.5 sec interval 0.5 sec interval 0.5 sec interval ALL settings reset WPS activated (PBC) 0.5 sec interval WPS activated (PIN) 0.2 sec interval WPS enabled 5 sec WPS failed...
  • Page 43: Terms & Conditions, Privacy

    20. TERMS & CONDITIONS, PRIVACY For the latest Terms & Conditions, Notes Privacy Policy. Please refer to our website; For New Zealand: www.mitsubishi-electric.co.nz/wifi For Australia: www.mitsubishielectric.com.au/wifi Or access under Support via the main menu navigation.
  • Page 44 Mitsubishi Electric New Zealand Mitsubishi Electric Australia www.mitsubishi-electric.co.nz/wifi www.mitsubishielectric.com.au/wifi WELLINGTON SYDNEY // HEAD OFFICE // HEAD OFFICE 1 Parliament Street 348 Victoria Road PO Box 30772 Rydalmere Lower Hutt 5040 NSW 2116 Phone 0800 639 434 Phone 1300 728 119...

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