Canon imageFORMULA Flatbed Scanner Unit 101 Service Manual
Canon imageFORMULA Flatbed Scanner Unit 101 Service Manual

Canon imageFORMULA Flatbed Scanner Unit 101 Service Manual

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Summarization of Contents

I. Product Overview
A. Optional imageFORMULA Flatbed Scanner Unit
Details the optional flatbed scanner for expanded document scanning capabilities.
B. Optional Barcode Module
Describes the software module for recognizing barcodes printed on scanned documents.
II. Product Configuration, eCarePAK and Box Contents
A. Product Configuration
Lists the main unit, optional accessories, and consumables for the scanner.
B. eCarePAK
Explains the availability and types of extended service plans for the scanner.
C. Box Contents (for Main Unit)
Lists the items included in the main unit's packaging.
IV. Educational Training
A. Training Overview
Introduces the self-paced online training course for technicians.
B. Technician Certification
Explains the certification process and benefits for technicians.
C. Who Should Take This Training
Identifies the target audience for the training program.
D. Prerequisites
Lists any requirements or recommended knowledge for the training.
E. What You Will Learn
Outlines the key topics covered in the training course.
F. Course Format
Describes how the training course is delivered and its duration.
G. Course Highlights
Summarizes the key benefits and content of the training.
H. Course Equipment
Lists the necessary hardware and software for the training.
I. Service Materials
Details the resources available for the training program.
V. Servicing Notes
A. Power and Plug Requirements
Specifies the electrical requirements for the scanner's operation.
B. Installation Space Requirement (End-User)
Defines the necessary environmental and physical space for scanner installation.
C. Recommended Computer (End-User)
Lists the system requirements for the computer used with the scanner.
D. Recommended Installation Supported Operating Systems (End-User)
Specifies compatible operating systems for scanner installation.
E. Estimated Installation Time (End-User)
Provides an estimate for the time required for scanner installation.
F. Software Installation Procedures (End-User)
Guides end-users through the process of installing scanner software.
G. Periodic Maintenance (End-User)
Outlines routine maintenance tasks for the scanner performed by the end-user.
H. Recommended Replacement Parts
Lists suggested parts for dealers to stock for hardware repairs.
I. Consumable Parts
Identifies parts with limited lifespan that may need replacement.
VI. Suggested End-User Service Offerings
A. Limited Warranty Conditions
Explains the terms and limitations of the scanner's warranty.
VII. Product Technical Support Offerings
A. Technical Support for the End-User
Explains how end-users can get first-level technical assistance.
B. Canon USA Technical Support Center
Details the role and function of the central technical support hub.
C. Internet Support
Outlines support resources available through Canon's online platforms.
D. Technical Support Escalation
Describes the process for escalating unresolved technical issues.
E. Post-Warranty Support
Provides information on support options after the initial warranty period.
IX. Parts Support
A. Parts and Service Material Orders
Describes how authorized servicers can obtain parts.
XI. Appendix
A. Specifications
Lists the technical specifications of the imageFORMULA DR-M260 scanner.
B. Canon imageFORMULA DR Scanner Five-Year Limited Warranty
Provides the full text of the limited warranty.
C. List of Tables
Indexes all tables presented in the document.
D. List of Figures
Indexes all figures presented in the document.

Table of Contents