Jabra 6470-15-207-505 - GO 6470 - Headset User Manual
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Jabra 6470-15-207-505 - GO 6470 - Headset User Manual

Jabra 6470-15-207-505 - GO 6470 - Headset User Manual

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Summary of Contents for Jabra 6470-15-207-505 - GO 6470 - Headset

  • Page 1 Jabra GO™ 6470 User Manual www.jabra.com...
  • Page 2 WELCOME Congratulations on purchasing your new Jabra GO 6470. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra GO 6470 includes a touchscreen base, enabling connectivity with desk phones and softphones (PC), and Jabra GO headset is compatible with nearly all types of Bluetooth®...

  • Page 3: Table Of Contents

    Package Contents ..........................6 JABRA GO 6470 Headset ........................7 Headset Attachments ..........................8 Jabra GO 6470 Base ..........................10 Jabra LINK 350 USB Bluetooth® Adapter ................11 Jabra GO Travel Charger ........................11 Optional Accessories .........................12 CONNECTING TO A PHONE USING THE SETUP WIZARD ..13 Connect to Power ..........................13...
  • Page 4 JABRA LINK 350 USB BLUETOOTH® ADAPTER FEATURES ... 23 Jabra LINK 350 USB Bluetooth® Adapter Button ...............23 Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators ..........23 TOUCHSCREEN INTRODUCTION ........... 24 Touchscreen Overview ........................24 Change Settings using the Touchscreen ................25 CALL MANAGEMENT ................. 29 Making a Call or ending a call ......................29...
  • Page 5 12. TECHNICAL SPECIFICATIONS ............36 12.1 Jabra GO Headset ..........................36 12.2 Jabra GO Headset Battery ......................37 12.3 Jabra GO Touchscreen Base ......................37 12.4 Jabra LINK 350 USB Bluetooth® Adapter.................38 12.5 Travel Charger ............................38 12.6 Materials and Allergies ........................39 12.7 Product Disposal ..........................39 12.8 Certifications and Safety Approvals ..................39...

  • Page 6: Product Overview

    1. PRODUCT OVERVIEW PACKAGE CONTENTS Headset Jabra LINK 350 USB Bluetooth® Adapter Base and Headset Cradle Base Power Adapter Headband Attachment (for Base) Earhook Attachment Telephone Cable Travel Charger (small, medium and large earbuds) Ear-buds Installation CD USB Cable (User Manual) Quick Start Guide Warning &...

  • Page 7: Jabra Go 6470 Headset

    JABRA GO 6470 HEADSET Multi-function Button Volume Touch Panel Noise-cancelling Microphone LED Indicator Earbud Earhook Attachment Recharge contact JABRA GO 6470...

  • Page 8: Headset Attachments

    HEADSET ATTACHMENTS The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra GO 6470. The neckband attachment can be purchased separately. Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is positioned close to the mouth to maximise noise-cancelling and speech quality.
  • Page 9 2. Align the headset earbud with the matching holes of the neckband wearing style, as illustrated, and press firmly until they click into place (snap-to-click). 3. Position the microphone as close to the mouth as possible. CLICK CLICK JABRA GO 6470...

  • Page 10: Jabra Go 6470 Base

    JABRA GO 6470 BASE Touchscreen Headset Cradle Security Slot Speaker Telephone Port Power Adapter Port Handset Port AUX Port USB Port JABRA GO 6470...

  • Page 11: Jabra Link 350 Usb Bluetooth® Adapter

    JABRA LINK 350 USB BLUETOOTH® ADAPTER The Jabra LINK 350 USB Bluetooth® Adapter connects to a PC and enables the Jabra GO 6470 headset to function with a softphone on the PC. USB Plug Adapter Button LED Indicator JABRA GO TRAVEL CHARGER The Jabra GO Travel Charger charges the Jabra GO 6470, and has compartments for storing the Jabra GO 6470 and the Jabra LINK 930 USB Bluetooth®...

  • Page 12: Optional Accessories

    OPTIONAL ACCESSORIES The following Jabra GO 6470 accessories are available separately. Electronic Hookswitch Adapter GN1000 (adapter may vary from illustration) Replacement Headband Attachment Neckband Attachment Car Charger Replacement Ear Cushions Replacement Earhook, with Earbuds Travel Kit JABRA GO 6470...

  • Page 13: Connecting To A Phone Using The Setup Wizard

    2. CONNECTING TO A PHONE USING THE SETUP WIZARD The easiest way to connect and configure your Jabra GO product is to use the setup wizard on the touchscreen. The setup wizard will guide you through connecting and configuring the desk phone, softphone and/or mobile phone.

  • Page 14: Connecting To A Phone Manually

    Dock the headset, as illustrated. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Keep the headset docked while connecting the Jabra GO, or when not in use.
  • Page 15 Refer to specific softphone documentation for assistance in setting audio configurations. Connect the Jabra LINK 350 USB Bluetooth® Adapter to a PC 1. Install Jabra PC Suite using the supplied installation CD. Refer to the Jabra PC Suite section of this manual for further information.

  • Page 16: Connect To Mobile Phone With Bluetooth

    2. Put the Jabra LINK 350 USB Bluetooth® adapter in pairing mode by pressing holding the adapter button until the adapter LED turns blue. 3. If the Jabra GO 6470 headset is on, turn it off by pressing and holding the headset multi-function button until the headset LED flashes red three times and turns off.

  • Page 17: Select And Connect To A Desk Phone

    OPTION 4 Desk Phone without Headset Port Desk Phone with Jabra Link adapter This desk phone does not have a dedicated A Jabra Link adapter enables an incoming headset port. call to be answered or ended by the headset multi-function button.

  • Page 18: Jabra Pc Suite

    Jabra PC Suite additionally includes drivers for various softphones. For a list of supported softphones, visit www.jabra.com/pcsuite. INSTALL JABRA PC SUITE To install Jabra PC Suite, launch the Jabra PC Suite setup file on the installation CD, or download the latest version from the Jabra website at www.jabra.com/pcsuite. PC CALL MANAGER PC Call Manager is PC software that replicates some of the touchscreen call handling functionality on the PC, allowing the user to make calls, answer calls, merge calls etc using their PC.

  • Page 19: Jabra Go 6470 Headset Features

    5. JABRA GO 6470 HEADSET FEATURES HEADSET MULTI-FUNCTION BUTTON The headset multi-function button can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. Multi-function button Press Function Double-tap (hold 1-2 seconds) ...

  • Page 20: Headset Led Indicator

    The LED indicator indicates the headset status. Led indicator LED when battery is full LED when battery is low Headset state (click to view) (click to view) Idle Not connected Call active Ringing Power on Power off Pairing Pairing succeeded Charging Fully charged JABRA GO 6470...

  • Page 21: Headset Audio Indicators

    (call collision) Target phone changed to Button double-tap mobile phone Target phone changed to Button press softphone Maximum volume reached Call ended Minimum volume reached Battery low Call placed on hold (call Microphone muted waiting) Pairing succeeded JABRA GO 6470...

  • Page 22: Jabra Link 350 Usb Bluetooth® Adapter Features

     Cancel pairing (when already in pairing mode). JABRA LINK 350 USB BLUETOOTH® ADAPTER VISUAL INDICATORS The Jabra LINK 350 USB Bluetooth® Adapter has an LED to indicate the status of the adapter and its connections. Led Indicator LINK 350...

  • Page 23: Touchscreen Introduction

    7. TOUCHSCREEN INTRODUCTION The Jabra GO 6470 touchscreen is a color touchscreen that enables you to connect and configure the Jabra GO 6470, manage calls, and manage base, headset and phone settings. Tap the screen with a finger to activate icons, scroll up/down a menu, select a target phone and make, answer or end calls.

  • Page 24: Change Settings Using The Touchscreen

    • Disconnect headset • Base settings • Headset settings • Phone settings • About SETTINGS SETTINGS Disconnect headset Headset settings Base settings Phone settings Headset settings About JABRA GO 6470...
  • Page 25 Select the target phone announcement type Enable mute reminder tone Enable/disable the mute reminder tone Enable touch volume control Enable/disable the touch volume control on the Jabra GO headset Enable touch mute control Enable/disable touch mute control on the Jabra GO headset HEADSET SETTINGS...
  • Page 26 Phone settings > Desk phone > Enable Desk phone. DESK PHONE DESK PHONE Open phone Base ringtone volume line on undock Open phone Setup desk phone line on undock Disable desk phone Setup desk phone JABRA GO 6470...
  • Page 27 Adjust the mobile phone ringtone on the base. Setup mobile phone Start the setup wizard to connect and configure the mobile phone. MOBILE PHONE Base ringtone volume Setup mobile phone 5 ABOUT Firmware version and copyright information. JABRA GO 6470...

  • Page 28: Call Management

    4. To end a call, tap the red handset icon, or tap the headset multi-function button, or dock the headset. ACCEPTING OR REJECTING AN INCOMING CALL Tap the ringing phone icon to answer an incoming call, or tap the headset multi-function button. To reject the call tap the red handset icon. JABRA GO 6470...

  • Page 29: Adjust Headset Speaker Volume

    2. Tap Microphone level, and adjust the level as needed by tapping the + or - icons. 3. When finished, press the back arrow to exit the menu. Microphone level Set microphone level JABRA GO 6470...

  • Page 30: Putting A Call On Hold/Audio Hold

    The listener on the other end of the call can see they have been put on hold. When audio hold is enabled the Jabra PRO mutes the headset microphone and Audio hold the headset speaker. The listener on the other end of the call cannot see they have been put on audio hold.

  • Page 31: Advanced Call Management

    9. ADVANCED CALL MANAGEMENT SWITCHING CALL(S) BETWEEN HEADSET AND HANDSET When on a phone call, it is possible to switch audio between the Jabra GO headset and a desk phone handset or mobile phone without interrupting the call. Desk phone Switch call from desk phone to the headset 1.

  • Page 32: Advanced Jabra Go 6470 Features

    IntelliTone™ offers four levels of protection against acoustic shock and noise-exposure. IntelliTone™ settings can be changed via the Jabra Control Center, under the ´Audio´ tab, or via the touchscreen settings menu > Headset settings > Intellitone. IntelliTone™ is only available from Jabra.

  • Page 33: Tone Settings

    10.5 LISTENING TO MUSIC OR AUDIO ON PC To listen to music or audio played on a PC, an audio link between the Jabra GO base and the PC must be opened. When an audio link is open and no calls are active, any music or audio played on the PC (including music from a media player) will play in the headset.

  • Page 34: Faqs And Troubleshooting

    LED is red, the headset needs charging. • Make sure the Jabra LINK 350 USB Bluetooth® adapter is in pairing mode. Plug the adapter into a PC, and then press and hold the adapter button until the adapter LED turns blue.

  • Page 35: Technical Specifications

    12. TECHNICAL SPECIFICATIONS 12.1 JABRA GO HEADSET Wearing styles: Ear hook, headband, neckband (supplied or available as optional accessories). Dimensions: 18mm x 76mm x 22.5mm. Weight: <18 g. Talk time: Up to 6 hours. Standby time: At minimum 100 hours.

  • Page 36: Jabra Go Headset Battery

    Remote call control standards: GN1000, Jabra IQ EHS, Cisco, DHSG and MSH. Each requires additional cabling and/or equipment available separately; more may become available in future and added via firmware upgrade. GN1000 is supported by default and requires no additional configuration.

  • Page 37: Jabra Link 350 Usb Bluetooth® Adapter

    Full call handling for Skype, Microsoft Office Communicator, Avaya and Cisco IP Communicator; for other softphones see headset as a standard sound card; support for additional softphones may be added via driver updates for the PC. For the latest updates, see jabra.com/pcsuite on the web 12.5 TRAVEL CHARGER Dimensions: 34mm x 83.5mm x 26.5mm.

  • Page 38: Materials And Allergies

    Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 39 © 2011 GN Netcom A/S. All rights reserved. Jabra ® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice). MADE IN CHINA...

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