Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Intellihot iE1 Max
Summarization of Contents
General Information
Items Shipped With Water Heater
Lists components included with the water heater.
Serial Number Plate Locations
Identifies the location of the unit's serial number for service.
Safety
Safety Signal Words
Explains hazard alert symbols (Danger, Warning, Caution, Notice).
Installation Warnings
Provides critical safety precautions for installing the water heater.
Technical Specifications
Specifications Chart
Presents detailed technical data for different iE1 models.
Nomenclature
Identifies various ports and components of the water heater with descriptions.
Clearance Requirements
Specifies minimum clearances needed around the unit for installation.
Connection Specifications
Details required specifications for water and electrical connections.
Overall Dimensions
Provides detailed physical dimensions of the water heater from different views.
Configuration Options
iE1 1 Unit Configuration
Illustrates the piping configuration for a single iE1 unit setup.
iE1 2 Units Configuration
Illustrates the piping configuration for a two-unit iE1 cascade setup.
iE1 3 Units Configuration
Illustrates the piping configuration for a three-unit iE1 cascade setup.
Quick Reference Installation Guide
Install the Water Heater
Step-by-step guide for the initial installation of the water heater.
Startup Instructions
Procedures for safely starting up the water heater after installation.
Preparation Before Installation
Selecting an Installation Site
Guidance on choosing an appropriate location for installing the water heater.
Outdoor Installation
Specific considerations and requirements for installing the unit outdoors.
Room Size Requirements
Details the necessary room dimensions and airflow for optimal operation.
Water Connections
Quick Reference Installation Instructions
A summary of essential steps for connecting water lines.
Hot Water Connection
Instructions for properly connecting the hot water outlet.
Cold Water Connection
Instructions for properly connecting the cold water inlet.
Cold Drain Connection
Details on connecting the condensate drain and thermal battery drain.
Electrical Power
Electrical Requirements
Outlines necessary electrical specifications and safety warnings.
Power Supply
Specifies the required power source and voltage for the unit.
Circuit Breaker
Guidance on selecting and installing appropriate circuit breakers.
Connection Instructions
Comprehensive instructions for electrical wiring and connections.
Operations
Unit Overview
General description of the unit's display and interface.
Start Page – Temperature Setting
How to view and adjust the water temperature on the main screen.
Error Page
Information on what to do when an error code is displayed.
Main Page – Menu Options
Overview of the main menu and its available options.
FLOW/TEMP
Displays real-time water flow and temperature data.
telliCare
Information on the telliCare subscription service status.
Life
Shows the lifespan status of various unit components.
UNIT INFO – Contact Information
Provides unit serial number, model, and contact details for support.
HISTORY
Logs recent errors and faults with timestamps.
SETTINGS
Access point for various unit settings like Time/Date, Security, Mode.
TIME/DATE
Procedures for setting the unit's internal clock and date.
SECURITY
Instructions for setting up a passcode for unit security.
MODE
Explains different operating modes: Efficiency, Electric, Hybrid, Self-Learn.
CTA-2045
Details on CTA-2045 status, Grid Control, and Battery Supercharge.
CASCADING
Information on connecting multiple units for enhanced performance.
BMS – Building Management Software
Overview of Building Management System integration.
Turning Water Heater ON and OFF
Steps to power the water heater on and off.
Adjusting the Water Temperature
Guidance on how to change the water temperature setting.
Multi-unit Setup
General Information
Benefits and basic principles of connecting multiple units.
Installation Procedure
Step-by-step guide for setting up multiple units in a cascade.
How Will It Work?
Explains the discovery process when units are nearby.
Auto Discovery Notification
Describes how units detect and prompt for cascade setup.
Cascading Process
Details the conditions and steps for enabling unit cascading.
Offline Cascading
Advises against cascading offline units due to potential issues.
Cascading – Proposal explanation
Explains setup distance and potential communication issues.
Adding/Removing Units
Instructions on how to add or remove units from a cascade setup.
Cascade – Unable to setup
Information on troubleshooting setup failures and limits.
Maintenance
Inlet Strainer Cleaning
Procedure for cleaning the water inlet strainer.
Fan Guard Cleaning
Procedure for cleaning the unit's fan guard.
Temperature-Pressure Relief Valve Test
Steps for testing the functionality of the T&P relief valve.
Wiring Diagrams and Troubleshooting
Operational Flow Chart
Visual representation of the unit's operational sequence.
Wiring Diagram
Detailed electrical wiring schematic for the unit.
Troubleshooting Guide
Comprehensive guide for diagnosing and resolving common faults.
Heat Exchanger Valve Fault
Troubleshooting steps for heat exchanger valve issues.
Bypass Valve Fault
Troubleshooting steps for bypass valve malfunctions.
Float Switch Failed
Troubleshooting steps for float switch errors.
Thermal Battery Overheated
Troubleshooting steps for thermal battery overheating issues.
Serviceable Parts
Display
Part number and description for the unit's display module.
CTA2045
Part numbers for CTA2045 interface and module.
Electronics
Lists various electronic components and their part numbers.
Cold Side (12-23)
Lists serviceable parts for the cold water side, items 12-23.
Cold Side (24-29)
Lists serviceable parts for the cold water side, items 24-29.
Cold Side (30-36)
Lists serviceable parts for the cold water side, items 30-36.
Glycol Side (38-44)
Lists serviceable parts for the glycol side, items 38-44.
Glycol Side (45-49)
Lists serviceable parts for the glycol side, items 45-49.
Tank
Part number and description for the thermal battery storage tank.
Heat Pump
Part number and description for the heat pump deck.
Miscellaneous
Lists various other serviceable parts and harnesses.
Warranty
Warranty General
General terms and conditions of the product warranty.
Definition of Potable water
Specifies EPA standards for potable water quality.
Water Hardness Criteria
Table outlining allowable water hardness based on setpoint and pressure.
Not Covered by this Warranty
Lists exclusions and conditions that void the warranty.
How to Make a Claim
Instructions on how to submit a warranty claim.
Product Warranty
Warranty Registration
Information and form for registering the product warranty.
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