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WARNING
If the information in these instructions is not followed
exactly, a
re or explosion could result causing
property damage, personal injury, or death.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the
re department.
— Installation and service must be performed by
a quali ed installer, service agency, or the gas
supplier.
AVERTISSEMENT
Assurez-vous de bien suivre les instructions données
dans cette notice pour réduire au minimum le
risque d'incendie ou d'explosion ou pour éviter tout
dommage matériel, toute blessure ou la mort.
— Ne pas entreposer ni utiliser d'essence ou
ni d'autres vapeurs ou liquides in ammables
à proximité de cet appareil ou de tout autre
appareil.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
Ne pas tenter d'allumer d'appareil.
Ne touchez à aucun interrupteur; ne pas vous
servir
des
téléphones
se
trouvant
dans
le bâtiment.
Appelez immédiatement votre fournisseur de gaz
depuis un voisin. Suivez les instructions
du fournisseur.
Si vous ne pouvez rejoindre le fournisseur,
appelez le service des incendies.
— L'installation et l'entretien doivent être assurés
par un installateur ou un service d'entretien
quali é ou par le fournisseur de gaz.
Installation & Operation Manual
iN199/iN199A

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Summary of Contents for Intellihot iN199A

  • Page 1 — Installation and service must be performed by — L’installation et l’entretien doivent être assurés a quali ed installer, service agency, or the gas par un installateur ou un service d’entretien quali é ou par le fournisseur de gaz. supplier. Installation & Operation Manual iN199/iN199A...
  • Page 2 Thank you for purchasing this Intellihot unit. This unit is designed for years of trouble-free operation, and I urge you to read and follow the instructions in this “Installation & Operation Manual.” Our mission to create a better heating system began in the winter of 2005 when a tank water heater broke down and flooded my basement.
  • Page 3: Table Of Contents

    Table of Contents General Information Electrical Recommendations ....30 Items Shipped With Water Heater ....2 9.2 Connection Instructions.
  • Page 5 The lack of proper service can result in a dangerous condition. Due to Intellihot’s policy of continuous product improvement and technology, the design, technical specifications, or both in this manual are subject to change without notice.
  • Page 6: General Information

    1. General Information 1.1 Items Shipped With Water Heater 1.2 Serial Number Locations The items shown in the illustration are shipped loose with the The unit’s serial number is located on the left side of the unit. water heater. Provide this serial number when inquiring about service or warranty solutions.
  • Page 7: Safety

    2. Safety 2.1 Safety Signal Words DANGER DANGER A. This water heater does not have a pilot light. It is equipped with an ignition device which automatically Indicates an imminently hazardous situation which, if lights the burner. Do not try to light the burner not avoided, results in death or serious injury.
  • Page 8 CAUTION Make sure you know the location of the gas shut-off valve and how to operate it. Immediately close the gas shut-off valve if the water heater is subjected to fire, overheating, flood, physical damage, or any other damaging condition that might affect the operation of the unit.
  • Page 9: Technical Specifications

    3. Technical Specifications 3.1 Specifications Chart Technical Data iN199 Specification iN199A Specification Type Indoor, Floor-Mounted Fuel Preset for natural gas but convertible to propane Minimum Input (BTUs/hour) 30,000 Maximum Input (BTUs/hour) 199,950 Maximum Output (BTUs/hour) 195,950 Thermal Efficiency Turn Down Ratio (TDR) 6.7:1 Water Inlet / Outlet Connection 1-1/2" NPT Gas Inlet Connection 1-1/2" NPT (3/4" w/nipple)
  • Page 10: Nomenclature

    3.2 Nomenclature 3.3 High Elevation Installations For operation at elevations above 2,000 feet, the hot water delivery capacity should be reduced by 4% for each 1,000 feet Air Intake Exhaust Port above sea level. Gas Inlet Clearance Requirements For the water heater to operate properly and efficiently, the clearances specified in the table below are recommended.
  • Page 11: Connection Specifications

    3.4 Connection Specifications Connections Description Specification Gas Supply Inlet Connection 3/4" NPT Water Supply Inlet Connection 1-1/2" NPT Heated Water Outlet Connection 1-1/2" NPT Air Intake Inlet 3" Polypropylene Condensate Drain Connection 3/4" Power Supply 120V AC Power 3.5 Exhaust Gas Standards and CO Standards Description Range (%)
  • Page 12: Overall Dimensions

    3.6 Overall Dimensions 17.2" [437.43] 3" PVC OR PP FRESH 3" PVC OR PP EXHAUST AIR INTAKE 7.6" [192.19] 1-1/2" NPT GAS INLET 3.6" (3/4" W/NIPPLE) [91.81] 3.5" [89.98] 8.5" [215.97] 14" 16" [356.77] [405.46] Ø 0.6" 13.9" [16] POWER CORD [352.67] 3.6"...
  • Page 13: Configuration Options

    DRAWING NUMBER: Gas pressure regulators to be installed on each unit. (Follow manufacturer's installation instructions) This document/drawing contains confidential and proprietary information and is the property of Intellihot Inc. This JOB NAME: document/drawing was prepared for the sole purpose of soliciting quotes, producing samples, or propose services. It is submitted in confidence on the condition that you and your representatives have, by receiving it, agreed not to reproduce or copy it, in whole or in part, or to furnish such information to others, or to make an other use of it except for the purposes stated above.
  • Page 14 For pipe sizes and gas pressure requirements, please refer to Installation & Operation Manual. Gas pressure regulators to be installed on each unit. (Follow manufacturer's installation instructions) This document/drawing contains confidential and proprietary information and is the property of Intellihot Inc. This JOB NAME: document/drawing was prepared for the sole purpose of soliciting quotes, producing samples, or propose services.
  • Page 15: Quick Reference Installation Guide

    9. If connecting multiple units together, refer to “13. Connecting Multiple Units” on page 47. 10. Fill out the Warranty Card and return it to Intellihot. For a copy of the card, go to “19. Product Warranty Registration” on page 71.
  • Page 16 2. Open the gas supply valve, cold water valve, and hot water 5. Turn ON the power switch at the electrical junction box and valve. turn ON the ON/OFF switch inside the front cabinet door. The water heater’s display panel should turn ON. ON/OFF SWITCH (LOCATED INSIDE) Water...
  • Page 17: Preparation Before Installation

    5. Preparation Before Installation 4. Locate the water heater and all the water pipes in an area 5.1 Selecting an Indoor Installation Site where the ambient temperature always remains above NOTE: freezing. a. When installing the water heater, follow all local building a.
  • Page 18: Gas Connection

    6. Gas Connection 6.2 Fuel Source WARNING 1. Natural gas is the factory preset. FIRE AND EXPLOSION HAZARD To avoid serious injury or even death, the gas line installation and the gas line inlet pressure test must be done by a licensed professional. Always match the water heater with the type of gas supplied to the unit (natural gas or propane).
  • Page 19: Venting Of Gas Supply Regulators

    4. Regulators should be mounted with a minimum of 12" of Note: The water heater should be the first appliance to be straight length pipe on either side. connected to the gas supply line. 5. To convert the unit to propane, refer to “11. Natural Gas to 1.
  • Page 20: Connecting Gas Line To Unit

    2. Install a manual shut-off valve as described in “6.8 Gas Pipe Main Supply Drip Leg and Shut-off Valve” on page 15. Line Shut-off Valve Manual Shut-off Drip Valve Union Note: Individual gas regulators not shown for clarity. Note: Wye-Strainer not shown for clarity. Main Supply Line 3.
  • Page 21: Gas Pipe Sizing Tables

    6.10 Gas Pipe Sizing Tables This information is for reference only. Refer to gas pipe manufacturer specifications for actual delivery capacity. Contact the local gas supplier for actual BTU/ft rating. This data is copied from the National Fire Protection Association Article 54 (NFPA 54). Pipe Sizes and BTU/h Capacity (NATURAL GAS).
  • Page 22 Pipe sizes and BTU/h capacity (PROPANE). Use this table for static gas pressure GREATER THAN 5” WC. Length 1/2" 3⁄4" 1" 1-1/4" 1-1/2" 2" 2-1/2" 3" 4" including fittings (feet) 409,000 608,000 1,150,000 2,350,000 3,520,000 6,790,000 10,800,000 19,100,000 39,000,000 289,000 418,000 787,000 1,620,000...
  • Page 23: Air Intake Inlet And Exhaust Gas Outlet Pipe Connections

    7. Air Intake Inlet and Exhaust Gas Outlet Pipe Connections 3. Determine the straight line distance and the number of DANGER elbows required to route the air intake inlet and exhaust gas outlet pipes to their termination point. See “7.6 Intake Air Inlet and Exhaust Gas Outlet Pipe Improper venting of the water heater results in excessive Diameter and Length”...
  • Page 24: Two Pipe Vent System (Direct Vent)

    7.3 Two Pipe Vent System (Direct Vent) SAFETY INSTRUCTIONS 7.3.1 Single Unit Configurations On multiple unit installations, the air intake inlet and The water heater can be directly vented without any exhaust gas outlet piping from each water heater must modification using a 3-inch diameter pipe.
  • Page 25: Multiple Units Configurations

    7.3.2 Multiple Units Configurations 7.3.3 Side Wall Air Intake Inlet and Exhaust Gas Outlet Pipe Termination When more than one unit is installed, refer to “7.6 Intake Air Inlet and Exhaust Gas Outlet Pipe Diameter and Length” on 1. Terminate the air intake inlet pipe with a 90° elbow (angled page 24.
  • Page 26: Roof Air Intake Inlet And Exhaust Gas Outlet Pipe Termination

    7.3.4 Roof Air Intake Inlet and Exhaust Gas Outlet 7.4 Single Pipe Venting System Pipe Termination 7.4.1 Single Unit With this installation method, the terminations must extend The following illustrations represent some typical venting at least 12 inches over maximum potential snow levels, or as configurations and are included to assist in designing the vent required by local building codes.
  • Page 27: Multiple Units

    7.4.2 Multiple Units When installing multiple units, refer to “7.6 Intake Air Inlet and Exhaust Gas Outlet Pipe Diameter and Length” on page 24. Connecting multiple units together requires proper sizing of the air intake inlet and exhaust gas outlet pipes. Up to four water heaters can be cascaded together.
  • Page 28: Combustion Air Requirements

    7.5 Combustion Air Requirements SAFETY INSTRUCTIONS When using the single exhaust gas outlet pipe or vent method, Do not operate the unit in an area that draws in outside the following table outlines the required opening sizes for the air contaminated with high levels of dust, sawdust, combustion and ventilation air coming into the room and the aerosols such as paint, or other airborne contaminants.
  • Page 29: Venting Clearance Specifications

    7.7 Venting Clearance Specifications 7.8 Exhaust Gas Outlet Pipe Materials Operable Fixed Closed Fixed Closed Operable Inside Corner Detail Air Inside Inlet Vent Terminal Gas Meter/Regulator IQ-010 Area Where Terminal is Not Permitted SAFETY Venting Clearance Specifications INSTRUCTIONS Clearance Distance For Canadian installations, plastic exhaust gas outlet Item Description...
  • Page 30: Exhaust Gas Outlet Pipe Materials

    United States Exhaust Gas Outlet Pipe Standards Material Description* PVC Schedule 40 (ASTM D1785) Exhaust CPVC Schedule 80 Gas Outlet Approved Polypropylene Pipe AL29-4C Stainless Steel Canadian Exhaust Gas Outlet Pipe Standards Material Description (approved to ULC-S636)** Type BH Special Gas Vent Class IIA (PVC) Exhaust Type BH Special Gas Vent Class IIB (CPVC) Gas Outlet...
  • Page 31: Recommended Exhaust-Gas Outlet Pipe Transitions

    7.10 Recommended Exhaust-Gas Outlet Pipe Transitions 1/4" Rise Per Foot Run 3X DIA. MIN Condensate 45° Drain Do not direct exhaust gas from opposite directions. Use a 45 degree transition, as shown. 1/4" Rise Per Foot Run Condensate Drain Do not use reducers in a straight run of pipe. Do not transition into a reducer or use a t-fitting.
  • Page 32: Water Connections

    2. Install a 1-1/2" union connection. c. Do not use reducers in the outlet pipe. 3. iN199 supplied with a 150 pressure relief valuve. iN199A d. Do not install any valves, restrictions, elbows, or other supplied with a T&P valuve. Install the supplied 3/4" 1relief blockages in the outlet pipe.
  • Page 33: Cold Water Connection

    Note: Isolation valve kits can be used if incoming water SAFETY treatment is anticipated (such as a water softener) due to INSTRUCTIONS hardness levels or heavy usage of the unit. Do not insulate the pressure relief valve. 5. With the unit OFF, open a nearby cold water faucet and allow the water to flow through the unit until all the trapped 8.
  • Page 34: Electrical Power

    9. Electrical Power 9.1 Electrical Recommendations WARNING To avoid serious injury or even death, follow all applicable local, state, and national regulations, mandates, and building codes for guidelines to install the electrical power supply. Electrical code requirements are different in the USA and Canada.
  • Page 35: Adjusting Co Level

    10. Adjusting CO Level 10.1 General Information 10.2 Adjustment Procedure This procedure is required: 1. Open or remove the front doors. 1. Only during installation in a high-altitude location over 2. Locate the gas valve as shown in illustration. 8,000 feet, or 2.
  • Page 36 11. If the CO values are within appropriate range, proceed to Step 12, otherwise continue. a. Use a flat-blade screwdriver to turn the High Fire screw clockwise to decrease and counterclockwise to increase the CO value. b. Adjust in ¼ turn increments. c.
  • Page 37 13. Press LOW FIRE on the display screen. 14. Record “initial output” in Low Fire Recorded Values table. and CO Standards Description Range Max. CO Level Natural Gas Low Fire 9.1% to 9.3% < 60 ppm Propane Low Fire 10.1% to 10.5% <...
  • Page 38: Natural Gas To Propane Conversion

    11. Natural Gas to Propane Conversion b. Place the circuit breaker for the water heater at the main SAFETY electrical panel in the OFF position. Verify there is no INSTRUCTIONS power to the unit(s). A qualified service technician MUST make the required changes to convert the water heater from natural gas to propane.
  • Page 39 f. Reset the circuit breaker to the ON position. Turn the water heater ON using the display screen. 2. Follow the display screens to check if the unit is now set to propane. iN199 Natural Gas to Propane Conversion November 2021 - Revision 00...
  • Page 40: Operation

    12. Operation 12.1 Control Panel 12.2 Turning Water Heater ON and OFF 1. When power is applied to the water heater or the electrical switch is turned ON, the Main Menu screen automatically appears. Main Menu Screen 2. To turn the water heater OFF, press and hold the POWER button in the upper left of the screen.
  • Page 41: Setting The Time

    12.3 Setting the Time 12.4 Adjusting the Water Temperature Note: The outlet water temperature is factory preset to 120°F, however these commercial water heaters can heat water to 190°F. DANGER Hot water temperature over 125°F (52°C) can cause severe burns instantly or death from scalding.
  • Page 42: Security

    2. For finer temperature adjustments, tap the (+) and (–) icons. Press ON/OFF and follow the prompts. 12.5 Security 12.5.1 Setting Passcode Protection It is not necessary to set a passcode for the water heater to function properly. This feature is available to help prevent unauthorized access to the unit.
  • Page 43: Changing Passcode

    12.5.2 Changing Passcode 1. Press CHANGE PASSCODE and follow the prompts. iN199 Operation November 2021 - Revision 00...
  • Page 44: Forgot Passcode

    12.5.3 Forgot Passcode 12.6 Unit Overview If the unit passcode is lost or forgotten, press the “?” icon and Provides the general operating parameters of each heat engine. call technical support. iN199 Operation November 2021 - Revision 00...
  • Page 45: Life Screen

    12.7 Life Screen These screens display the remaining life of various components. Note: Parts can be ordered by contacting technical support. Service recommended: Order appropriate replacement part as soon as possible. To reset life, press and hold the appropriate bar and follow the prompts. Service Required: Take IMMEDIATE action when this screen appears because the part life is critical.
  • Page 46: Unit Information

    When a part is replaced, the screens provide replacement part 12.8 Unit Information information and a screen to reset the service meter for the part This screen provides the model, software version, serial number, being replaced. and a link to the “contact us” screen for the water heater. Service Alert Reset Code Electrode...
  • Page 47: More Screens

    12.9 More Screens 12.9.1 Cellular Intellihot Gen II water heaters are cellular-capable. This feature allows the units to be monitored and controlled from a mobile device. Status of cellular connection screens. Whenever software updates are being made, the following screens are displayed.
  • Page 48: Error History

    12.9.2 Error History 12.9.3 telliCare Service (Subscribe at Startup) telliCare is a Wi-Fi enabled, prognostics and predictive maintenance service for Gen II water heaters. This service allows water heaters to be monitored and controlled remotely via an app on a mobile device. Subscribe to this service by downloading the telliCare app from iTunes App Store and following the prompts on the app.
  • Page 49 2. This screen appears as the unit is trying to find a cellular connection. 3. If the unit cannot find a connection, this screen appears. 5. If the setup is not completed, the following screen appears: 4. If the unit can find a connection, the following screens appear.
  • Page 50 6. If the SKIP SETUP button is selected, register the unit by 8. After the service is set up, two status screens provide the scanning the QR Code via the App. Select FINISHED when expiration date of the service and whether it is on an auto complete.
  • Page 51: Connecting Multiple Units

    13. Connecting Multiple Units 8. Power up all the units and assign a unique number, one 13.1 General Information through four, to each unit. Set the STAGING to ON. Multiple units can be connected together to supply large demands for hot water. The water heaters communicate through a cable connection between each water heater.
  • Page 52: Venting For Multiple Units

    10. Open the front door and locate the main circuit board. 13.3 Venting for Multiple Units When venting for multiple units, the following screens appear. 11. Connect the included communication cable from an open jack on the circuit board in one unit to an open jack in the next unit.
  • Page 53: Maintenance

    14. Maintenance 2. Inspect the inside of the filter for dirt and dust build-up. 14.1 Maintenance-Free Circulation Pump Clean the filter, if needed. The circulation pump is maintenance-free and does not require any servicing. The only adjustment is the speed setting, which must be set to Speed 3 (III).
  • Page 54 3. After rinsing, gently shake off the excess water and air dry the filter. NOTICE Do not use compressed air to dry the filter. Do not apply oil to the filter until it is completely dry. 4. Spray K&N Aerosol Air Filter Oil (99-0504) evenly along the crown of each pleat holding nozzle about 3”...
  • Page 55: Wiring Diagrams And Troubleshooting

    15. Wiring Diagrams and Troubleshooting 15.1 Operational Flow Chart Is Temp. Within Limits Is Temp. Within Limits IH-56 iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 56: Complete Wiring Diagram (All Models)

    15.2 Complete Wiring Diagram (all models) iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 57: Troubleshooting Guide

    15.3 Troubleshooting Guide Description Possible Cause Remedy Blower • Blower noisy / impeller jammed. • Inspect blower / impeller. Clean and remove any obstructions. Blower Fault • Disconnected signal wire. • Check PWN signal. Check for loose wires, pins, and repair. •...
  • Page 58 Description Possible Cause Remedy Faulty Sensors • Faulty sensor wiring or • Check for nicked or broken sensor wiring or connectors. Also Inlet / Outlet Sensors faulty sensor. check for corroded or wet connectors. • Inlet water temperature sensor. • Measure resistance of sensor at connector (18 kΩ at 50°F, 10 kΩ at 77°F, 3 kΩ...
  • Page 59 Description Possible Cause Remedy Flue sensor • Unplugged connectors. • Check connectors and ensure they are securely connected. • Faulty sensor wiring. • Check for nicked or broken sensor wiring or connectors. Also check for corroded or wet connectors. • Faulty sensor. •...
  • Page 60 Description Possible Cause Remedy Pump • Check for nicked or broken sensor wiring or connectors. Also • Faulty pump wiring. check for corroded or wet connectors. • Replace fuse (5 Amp). • Pump fuse blown. • Replace pump. • Faulty pump. •...
  • Page 61 Description Possible Cause Remedy Manifold Sensors • Unplugged connectors. • Check connectors and ensure they are securely connected • Faulty sensor wiring. • Check for nicked or broken sensor wiring or connectors. Also check for corroded or wet connectors • Faulty sensor. •...
  • Page 62 Description Possible Cause Remedy • A system alert or fault is present • Press the Menu bar and refer to the remedy for indicated part or Service Alert (main menu screen). system. • Malfunction of monitored part or system. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 63: Serviceable Parts

    16. Serviceable Parts 16.1 Display Part Number Description Item IGT-SPR0130 Display IGT-VL0043 Pressure Relief Valve iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 64: Control Board

    16.2 Control Board Item Part Number Description Control Board IGT-SPR0129 Transformer Kit IGT-SPR0065 Rocker Switch IGT-ELC0138 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 65: Water Circuit (Top Side)

    16.3 Water Circuit (top side) Part Number Description Item IGT-FTT0235-5 Gas Out Casting IGT-PLG0018 Water Hammer Arrestor IGT-PLG0014 Gas Tube IGT-FTT0235-3 Hot Side Water Out Casting IGT-SLS0041 Seal IGT-FTT0235-1 Cold Side Water Out Casting IGT-LNE0064 Corrugated Line IGT-LNE0061 Corrugated Line iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 66: Water Circuit (Bottom Side)

    16.4 Water Circuit (bottom side) Water Valve View Part Number Item Description IGT-LNE0064 Corrugated Line IGT-SPR0087 Bypass Valve IGT-SPR0075 Internal Pump IGT-LNE0063 Corrugated Line IGT-LNE0053 Corrugated Line IGT-ELC0116 Manifold In/Out Sensor IGT-SPR0003 Water Valve Internal Strainer IGT-FTT0280 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 67: Exhaust

    16.5 Exhaust Item Part Number Description IGT-FLTR0009 Air Filter IGT-EX0035 Air Intake IGT-EX0034 Exhaust Condensate Hose IGT-TB0015 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 68: Heat Exchanger

    16.6 Heat Exchanger Part Number Description Item Flue Sensor IGT-ELC0062 IGT-CST002 Side Cast IGT-ELC0020 Gas Valve Harness Gas Valve Harness IGT-SPR0011 Blower Kit IGT-SPR0127 IGT-SPR0012 Outlet Assembly IGT-SPR0005 IGT-ELC0007 Internal Strainer iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 69: Heat Exchanger (Top Side)

    16.7 Heat Exchanger (top side) Part Number Item Description IGT-SPR0011 Gas Valve Kit IGT-SPR0127 Blower Kit IGT-SPR0097 Non-Resettable Switch IGT-ELC0147 Gray Swirl Plate IGT-SPR0106 Electrode Kit IGT-ELC0081 Outlet Sensor IGT-SPC0066 Resettable Switch IGT-SPC0111 Burner Kit iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 70: Miscellaneous

    16.8 Miscellaneous Description Part Number IGT-ELC0092 25 ft cascading cable IGT-ELC0232 50 ft cascading cable Gen II V 2 Sensors Kit (includes manifold inlet, manifold IGT-SPR0110 outlet, flue, and hotwater outlet sensors) Gen II V 2 O-Ring kit IGT-SPR0109 IGT-ELC0181 DSI to Electrode HV Cable IGT-ELC0131 Heat Exchanger to Control Board Harness...
  • Page 71: Requirements For State Of Massachusetts

    17. Requirements for State of Massachusetts 17.1 Notice Before Installation 3. SIGNAGE. A metal or plastic identification plate shall be permanently This appliance must be installed by a licensed plumber or gas mounted to the exterior of the building at a minimum fitter in accordance with the Massachusetts Plumbing and Fuel height of eight (8) feet above grade directly in line with Gas Code 248 CMR Sections 2.00 and 5.00.
  • Page 72: Warranty

    18.1 Warranty Contaminant Level General Aluminum 0.05 to 0.2 mg/l This unit is warranted by Intellihot Inc., and covers defects Chloride 250 mg/l in materials and workmanship, subject to the applicable time Color 15 color units periods and terms below. The warranty effective start date Copper 1.0 mg/l...
  • Page 73 1-year period from the practices. date of commissioning. Intellihot shall not be liable for indirect, special, incidental, consequential, or other similar damages, • Improper installation, improper use, improper maintenance, including lost profits, arising from or relating to the unit.
  • Page 74 2900 W. Main St. Galesburg, IL 61401 All parts claimed to be defective can be requested to be returned to Intellihot for examination prior to full claim settlement. Please include the following information on your warranty claim: • Model number and serial number of the unit.
  • Page 75: Product Warranty Registration

    To register via the telliCare app, refer to “12.9.3 telliCare Service (Subscribe at Startup)” on page 44. Or fill out the information in the form below and mail to the following address: Warranty Registration Intellihot Inc. 2900 W. Main Street Galesburg, IL 61401 Make a copy or cut here to remove page.
  • Page 76 NOTES iN199 November 2021 - Revision 00...
  • Page 77 iN199 November 2021 - Revision 00...
  • Page 78 Endless water. Zero waste. ™...
  • Page 79 07-2023 Part#: IGT-MNL0060 Intellihot Inc. | www.intellihot.com | 2900 W. Main Street, Galesburg, IL 61401 | 877.835.1705 | support@intellihot.com...

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