Intellihot iN199 Installation & Operation Manual

Intellihot iN199 Installation & Operation Manual

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WARNING
If the information in these instructions is not followed
exactly, a
re or explosion could result causing
property damage, personal injury, or death.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the
re department.
— Installation and service must be performed by
a quali ed installer, service agency, or the gas
supplier.
AVERTISSEMENT
Assurez-vous de bien suivre les instructions données
dans cette notice pour réduire au minimum le
risque d'incendie ou d'explosion ou pour éviter tout
dommage matériel, toute blessure ou la mort.
— Ne pas entreposer ni utiliser d'essence ou
ni d'autres vapeurs ou liquides in ammables
à proximité de cet appareil ou de tout autre
appareil.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ
Ne pas tenter d'allumer d'appareil.
Ne touchez à aucun interrupteur; ne pas vous
servir
des
téléphones
se
trouvant
dans
le bâtiment.
Appelez immédiatement votre fournisseur de gaz
depuis un voisin. Suivez les instructions
du fournisseur.
Si vous ne pouvez rejoindre le fournisseur,
appelez le service des incendies.
— L'installation et l'entretien doivent être assurés
par un installateur ou un service d'entretien
quali é ou par le fournisseur de gaz.
Installation & Operation Manual
iN199

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Summary of Contents for Intellihot iN199

  • Page 1 — Installation and service must be performed by — L’installation et l’entretien doivent être assurés a quali ed installer, service agency, or the gas par un installateur ou un service d’entretien quali é ou par le fournisseur de gaz. supplier. Installation & Operation Manual iN199...
  • Page 2 Thank you for purchasing this Intellihot unit. This unit is designed for years of trouble-free operation, and I urge you to read and follow the instructions in this “Installation & Operation Manual.” Our mission to create a better heating system began in the winter of 2005 when a tank water heater broke down and flooded my basement.
  • Page 3: Table Of Contents

    Table of Contents 1. General Information 8.2 Hot Water Connection ..... . . 28 8.3 Cold Water Connection ..... . 29 Items Shipped With Water Heater .
  • Page 5 The lack of proper service can result in a dangerous condition. Due to Intellihot’s policy of continuous product improvement and technology, the design, technical specifications, or both in this manual are subject to change without notice.
  • Page 6: General Information

    Date of Installation: ___ / ___ / ______ Pressure Relief Valve (must be installed) Strainer (must be installed) Communication Cable 3/4" Gas Nipple Keys (not pictured) Installation & Operation Manual Installation & Operation Manual iN199 General Information November 2021 - Revision 00...
  • Page 7: Safety

    Protect against snow and debris accumulation around temperature(s) not in excess of 190°F (88°C). the vent terminations. Regularly inspect the exhaust vent pipe and the air intake pipe to ensure they remain clear from obstructions at all times. iN199 Safety November 2021 - Revision 00...
  • Page 8 Locate the appliance in an area where leakage within the unit or at its connections does not result in damage to the surrounding area. The manufacturer is not responsible for any damage resulting from leaking if adequate drainage is not provided. iN199 Safety November 2021 - Revision 00...
  • Page 9: Technical Specifications

    Hot Water Output (70°F Rise) Hot Water Output (90°F Rise) Hot Water Output (100°F Rise) Hot Water Output (140°F Rise) Warranty Heat Engine Coil - 6 years, All Other Parts - 1 year Note: Due to continuous product improvements, the design and technical specifications are subject to change without notice. iN199 Technical Specifications Oct 2021 - Revision 01...
  • Page 10: Nomenclature

    2" (5 cm) 2" (5 cm) 21" (53 cm) Bottom 0" (0 mm) 0" (0 mm) 0" (0 mm) Service clearances are recommended dimensions to allow for normal service of the unit. iN199 Technical Specifications November 2021 - Revision 00...
  • Page 11: Connection Specifications

    9.1% to 9.3% < 200 ppm Low Fire 9.1% to 9.3% < 60 ppm Propane Gas High Fire 10.1% to 10.5% < 200 ppm Low Fire 10.1% to 10.5% < 60 ppm iN199 Technical Specifications November 2021 - Revision 00...
  • Page 12: Overall Dimensions

    FRONT TOP PANEL 67.3" [1709.71] BOTTOM PANEL 3/4" RECIRCULATION RETURN 1-1/2" WATER INLET 18.3" [464.11] BOTTOM PANEL CONDENSATE DRAIN 6.3" 1" [159.97] [25.02] 10.2" [258.96] 5.4" .16" [136.89] [26.95] SIDE REAR FRONT iN199 Technical Specifications November 2021 - Revision 00...
  • Page 13: Configuration Options

    DRAWING NUMBER: Gas pressure regulators to be installed on each unit. (Follow manufacturer's installation instructions) This document/drawing contains confidential and proprietary information and is the property of Intellihot Inc. This JOB NAME: document/drawing was prepared for the sole purpose of soliciting quotes, producing samples, or propose services. It is submitted in confidence on the condition that you and your representatives have, by receiving it, agreed not to reproduce or copy it, in whole or in part, or to furnish such information to others, or to make an other use of it except for the purposes stated above.
  • Page 14 For pipe sizes and gas pressure requirements, please refer to Installation & Operation Manual. Gas pressure regulators to be installed on each unit. (Follow manufacturer's installation instructions) This document/drawing contains confidential and proprietary information and is the property of Intellihot Inc. This JOB NAME: document/drawing was prepared for the sole purpose of soliciting quotes, producing samples, or propose services.
  • Page 15: Quick Reference Installation Guide

    9. If connecting multiple units together, refer to “13. Connecting Multiple Units” on page 47. 10. Fill out the Warranty Card and return it to Intellihot. For a copy of the card, go to “18. Product Warranty” on page 69.
  • Page 16 4. If multiple units are being installed, follow these instructions for each unit. iN199 Quick Reference Installation Guide November 2021 - Revision 00...
  • Page 17: Preparation Before Installation

    Contaminated or dirty air drawn into the intake pipe heater. can damage the water heater. The warranty does not cover damage caused by airborne contaminants. iN199 Preparation Before Installation November 2021 - Revision 00...
  • Page 18: Gas Connection

    2. The gas pressure regulator must have the same or higher minimum to maximum modulation range as the iN model it is regulating. For example, an iN199 gas pressure regulator should have a modulation range of 30,000 BTU/h to 199,950 BTU/h.
  • Page 19: Venting Of Gas Supply Regulators

    6. Local codes might require multiple units to have a shut- 3. Assembled piping should be clean of all scale, debris, off valve on the main gas supply line and one on each metal particles, or foreign material. unit. iN199 Gas Connection November 2021 - Revision 00...
  • Page 20: Connecting Gas Line To Unit

    1. Install a flanged steel coupling and gasket with a short piece of 3/4" NPT black pipe. Note: Individual gas regulators not shown for clarity. iN199 Gas Connection November 2021 - Revision 00...
  • Page 21: Gas Pipe Sizing Tables

    Note: For 1/2" line, BTU/h capacities are based on specific gravity of 0.6, pressure drop of 4.6" WC and 5.0" WC. For all other line sizes, capacities are based on specific gravity of 0.6, pressure drop of 3.0" WC. iN199 Gas Connection November 2021 - Revision 00...
  • Page 22 11,200,000 292,000 600,000 899,000 1,730,000 2,760,000 4,880,000 9,950,000 265,000 543,000 814,000 1,570,000 2,500,000 4,420,000 9,010,000 Note: The line BTU/h capacities are based on specific gravity of 1.5, pressure drop of 0.5" WC. iN199 Gas Connection November 2021 - Revision 00...
  • Page 23: Air Intake Inlet And Exhaust Gas Outlet Pipe Connections

    Pipe Termination” on page 21. conforms to ULC-S636 in Canada. Ő “7.3.4 Roof Air Intake Inlet and Exhaust Gas Outlet Pipe Termination” on page 22. iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 24: Two Pipe Vent System (Direct Vent)

    6. If multiple units are installed, make sure the diameter of the connecting exhaust gas outlet pipe is properly sized for the number of units being installed. iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 25: Multiple Units Configurations

    3. To avoid moisture and frost build-up to openings on adjacent structures, use 45° elbows, 90° elbows, or tees for the vent termination to direct the exhaust gas fumes Intake away from the building. iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 26: Roof Air Intake Inlet And Exhaust Gas Outlet Pipe Termination

    If this minimum specification cannot be met, Intake the air intake inlet and exhaust gas outlet pipes should be 72 inches apart or more. Intake iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 27: Multiple Units

    “13. Connecting Multiple Units” on page 47 Exhaust Intake Intake Exhaust Intake Intake Intake Exhaust Intake Decommisioined Air Intake and Gas Exhaust iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 28: Combustion Air Requirements

    2 pipe Note: • 1 Pipe - Only exhaust-out pipe is connected and the combustion air intake is from within the room. For example, one iN199 with a 3" diameter, the maximium exhaust pipe length for 1 pipe is 195 feet.
  • Page 29: Venting Clearance Specifications

    • Where condensate vapor could cause damage or could be detrimental to the operation of regulators, relief valves, or other equipment iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 30: Exhaust Gas Outlet Pipe Materials

    After the regulations when selecting vent pipe materials. exhaust gas temperature has dropped to a normal operating level, the unit automatically restarts. iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 31: Recommended Exhaust Gas Outlet Pipe Transitions

    Do not transition into a reducer or use a t-fitting. Transitions should always be directed into a straight run of pipe. Do not use 90 degree transition into a reducer or a straight pipe. iN199 Air Intake Inlet and Exhaust Gas Outlet Pipe Connections November 2021 - Revision 00...
  • Page 32: Water Connections

    7. To conserve energy, insulate all hot water pipes and recirculation pipes. iN199 Water Connections November 2021 - Revision 00...
  • Page 33: Cold Water Connection

    4. Connect the unit to the building’s cold water pipes. If multiple water heaters are being installed, the diameter of the main cold water pipe needs to be sized by an engineering professional. iN199 Water Connections November 2021 - Revision 00...
  • Page 34: Electrical Power

    National Electrical Code (NFPA 70) in the USA, or the CGA C22.1 Canadian Electrical Code - Part 1. For a single iN199 water heater, the circuit breaker(s) should WARNING be at least 15 amps per circuit.
  • Page 35: Adjusting Co Level

    4. If units are cascaded and common-vented, these combustions must be done on only one unit at a time. Turn off the valve to the hot water outlet of the other units and power off before doing combustion. iN199 Adjusting CO2 Level November 2021 - Revision 00...
  • Page 36 7. At a flow rate of 6.0 GPM, the heat engine starts. 8. Press HIGH FIRE on the display screen. 9. Allow three minutes of operation at High Fire. 10. Record “initial output” in Hire Fire Recorded Values table. iN199 Adjusting CO2 Level November 2021 - Revision 00...
  • Page 37 19. Press the back button to return to the main screen. 20. Check for gas leaks using a leak detector. 21. Install side panel covers. If converting to propane, proceed to section “11. Natural Gas to Propane Conversion” on page 34. iN199 Adjusting CO2 Level November 2021 - Revision 00...
  • Page 38: Natural Gas To Propane Conversion

    Turn the water heater OFF using the display screen. e. Move DIP switch downward into the Propane position. DIP Switch Settings (Réglages des commutateurs DIP) Natural Gas Propane (Gaz naturel) iN199 Natural Gas to Propane Conversion November 2021 - Revision 00...
  • Page 39 Reset the circuit breaker to the ON position. Turn the water heater ON using the display screen. 2. Follow the display screens to check if the unit is now set to propane. iN199 Natural Gas to Propane Conversion November 2021 - Revision 00...
  • Page 40: Operation

    Turning the unit OFF does not disconnect it from the power source. Whenever working around electrical components within the water heater, turn off the power at its source. Touching live electrical components can cause serious injury or death. iN199 Operation November 2021 - Revision 00...
  • Page 41: Setting The Time

    1. Firmly press the (+) and (-) to increase or decrease temperature. Firmly hold the icon until the display reaches the desired temperature. Press the UP/DOWN arrows to make adjustments. Press the BACK button to return to the main screen. iN199 Operation November 2021 - Revision 00...
  • Page 42: Security

    It is not necessary to set a passcode for the water heater to function properly. This feature is available to help prevent unauthorized access to the unit. If a passcode is set, it must be entered prior to accessing the main screen. iN199 Operation November 2021 - Revision 00...
  • Page 43: Changing Passcode

    12.5.2 Changing Passcode 1. Press CHANGE PASSCODE and follow the prompts. iN199 Operation November 2021 - Revision 00...
  • Page 44: Forgot Passcode

    12.5.3 Forgot Passcode 12.6 Unit Overview If the unit passcode is lost or forgotten, press the “?” icon Provides the general operating parameters of each heat and call technical support. engine. iN199 Operation November 2021 - Revision 00...
  • Page 45: Life Screen

    Service Required: Take IMMEDIATE action when this screen appears because the part life is critical. To reset life, press and hold the appropriate bar and follow the prompts. iN199 Operation November 2021 - Revision 00...
  • Page 46: Unit Information

    “contact us” screen for the water heater. Service Alert Reset Code Electrode 0836 Blower 2009 Time Valve (Water Valve) 0721 Gas Valve 0682 O-Ring 0310 (at the HEX inlet and HEX outlet) Internal Pump 6452 iN199 Operation November 2021 - Revision 00...
  • Page 47: More Screens

    12.9 More Screens 12.9.1 Cellular Intellihot Gen II water heaters are cellular-capable. This feature allows the units to be monitored and controlled from a mobile device. Status of cellular connection screens. Whenever software updates are being made, the following screens are displayed.
  • Page 48: Error History

    Subscribe to this service by downloading the telliCare app from iTunes App Store and following the prompts on the app. Upon startup the following screens are displayed. 1. Tap anywhere on the screen to continue. iN199 Operation November 2021 - Revision 00...
  • Page 49 3. If the unit cannot find a connection, this screen appears. 5. If the setup is not completed, the following screen appears: 4. If the unit can find a connection, the following screens appear. iN199 Operation November 2021 - Revision 00...
  • Page 50 QR Code via the App. Select FINISHED expiration date of the service and whether it is on an auto when complete. renewal schedule. 7. Note: Each individual unit must be registered and each unit can be registered only once. iN199 Operation November 2021 - Revision 00...
  • Page 51: Connecting Multiple Units

    Refer to “8. Water Connections” on the units in the system. page 28 for additional information. 7. Do Not connect communication cables at this time. iN199 Connecting Multiple Units November 2021 - Revision 00...
  • Page 52: Venting For Multiple Units

    #1 in the sequence need to be disconnected to make room for communication cables. Remove the attached cable at each end from referenced jacks and set aside. iN199 Connecting Multiple Units November 2021 - Revision 00...
  • Page 53: Maintenance

    Clean the Wye strainer every 3 months. Take out and clean the internal condensate hose. Refill it with fresh water and reconnect it. This needs to be done every 3 months. iN199 Maintenance November 2021 - Revision 00...
  • Page 54: Wiring Diagrams And Troubleshooting

    15. Wiring Diagrams and Troubleshooting 15.1 Operational Flow Chart Is Temp. Within Limits Is Temp. Within Limits IH-56 iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 55: Complete Wiring Diagram (All Models)

    15.2 Complete Wiring Diagram (all models) iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 56: Troubleshooting Guide

    • Heat engine water outlet 10 kΩ at 77°F, 3 kΩ at 140°F). temperature sensor. • Flue temperature sensor. • Inlet water temperature sensor. • Faulty controller. • Replace controller. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 57 Install screens to prevent blockage. • Backed up condensate. • Check slope of drain. Check for double loops, air locks, or • Wiring loose (switch open). debris in loop. • Check wiring. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 58 • Faulty sensor wiring. • Check for nicked or broken sensor wiring or connectors. Also check for corroded or wet connectors. • Water valve clogged or damaged. • Replace water valve. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 59 • Review and correct settings. • Incorrect software version. • Update software version. • Faulty wiring. • Check for nicked or broken sensor wiring or connectors. Also check for corroded or wet connectors. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 60 • Refer to the remedy for indicated part or system. • Indicates a fault exists within the • Refer to the remedy for indicated part or system. monitored parts or system. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 61 • A system alert or fault is present • Press the Menu bar and refer to the remedy for indicated Service Alert (main menu screen). part or system. • Malfunction of monitored part or system. iN199 Wiring Diagrams and Troubleshooting November 2021 - Revision 00...
  • Page 62: Serviceable Parts

    16. Serviceable Parts 16.1 Display Part Number Description Item IGT-SPR0130 Display IGT-VL0043 Pressure Relief Valve iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 63: Control Board

    16.2 Control Board Part Number Description Item Control Board IGT-SPR0129 Transformer Kit IGT-SPR0065 Rocker Switch IGT-ELC0138 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 64: Water Circuit (Top Side)

    Item IGT-FTT0235-5 Gas Out Casting IGT-PLG0018 Water Hammer Arrestor IGT-PLG0014 Gas Tube IGT-FTT0235-3 Hot Side Water Out Casting IGT-SLS0041 Seal IGT-FTT0235-1 Cold Side Water Out Casting IGT-LNE0064 Corrugated Line IGT-LNE0061 Corrugated Line iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 65: Water Circuit (Bottom Side)

    Water Valve View Part Number Item Description IGT-LNE0064 Corrugated Line IGT-SPR0087 Bypass Valve IGT-SPR0075 Internal Pump IGT-LNE0063 Corrugated Line Corrugated Line IGT-LNE0053 IGT-ELC0116 Manifold In/Out Sensor IGT-SPR0003 Water Valve Internal Strainer IGT-FTT0280 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 66: Exhaust

    16.5 Exhaust Item Part Number Description IGT-FLTR0009 Air Filter IGT-EX0035 Air Intake IGT-EX0034 Exhaust Condensate Hose IGT-TB0015 iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 67: Heat Exchanger

    16.6 Heat Exchanger Part Number Description Item Flue Sensor IGT-ELC0062 IGT-CST002 Side Cast IGT-ELC0020 Gas Valve Harness IGT-SPR0011 Gas Valve Harness Blower Kit IGT-SPR0127 IGT-SPR0012 Outlet Assembly IGT-SPR0005 IGT-ELC0007 Internal Strainer iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 68: Heat Exchanger (Top Side)

    16.7 Heat Exchanger (top side) Part Number Description Item IGT-SPR0011 Gas Valve Kit IGT-SPR0127 Blower Kit IGT-SPR0097 Non-Resettable Switch IGT-ELC0147 Gray Swirl Plate IGT-SPR0106 Electrode Kit IGT-ELC0081 Outlet Sensor IGT-SPC0066 Resettable Switch IGT-SPC0111 Burner Kit iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 69: Miscellaneous

    Power Harness, Control Board to Rocker Switch IGT-ELC0354 Manifold Inlet Wiring Harness IGT-ELC0355 Manifold Outlet Wiring Harness IGT-ELC0356 Bypass Valve Wiring Harness IGT-ELC0319 Gas Pressure Sensor IGT-ELC0320 Water Pressure Sensor IGT-ELC0288 Display Wiring Harness IGT-CST0031 Flapper iN199 Serviceable Parts November 2021 - Revision 00...
  • Page 70: Requirements For State Of Massachusetts

    2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector, as required in accordance with the above provisions, shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified. iN199 Requirements for State of Massachusetts November 2021 - Revision 00...
  • Page 71: Warranty

    18.1 Warranty Contaminant Level General Aluminum 0.05 to 0.2 mg/l This unit is warranted by Intellihot Inc., and covers defects Chloride 250 mg/l in materials and workmanship, subject to the applicable time Color 15 color units periods and terms below. The warranty effective start date Copper 1.0 mg/l...
  • Page 72 1-year period from the effective date. Intellihot shall not be liable for indirect, special, incidental, consequential, or other similar damages, including lost profits, arising from or relating to the unit.
  • Page 73: Product Warranty Registration

    ______________________________________________________________ ______________________________________________________________ Owner Information: Name: _______________________________________________________ Address: ______________________________________________________ City, State, Postal Code: _______________________________________ Phone Number: _______________________________________________ Dealer Information: Sold By: _____________________________________________________ Address: ______________________________________________________ City, State, Postal Code: _______________________________________ Phone Number: _______________________________________________ iN199 Product Warranty Registration November 2021 - Revision 00...
  • Page 74 NOTES iN199 November 2021 - Revision 00...
  • Page 75 November 2021 - Revision 00...
  • Page 76 November 2021 - Revision 00...
  • Page 77 Endless water. Zero waste. ™...
  • Page 78 11-2021 Part#: IGT-MNL0060 Intellihot Inc. | www.intellihot.com | 2900 W. Main Street, Galesburg, IL 61401 | 877.835.1705 | support@intellihot.com...

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