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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Table of Contents
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Summarization of Contents

Product Description
Getting to Know Your Computer
Identifies computer components, their locations, and functions.
External Component Identification
Details components on the right, left, display, keyboard, and touchpad.
Status Indicators, Controls, and Keys
Explains lights, buttons, special keys, and touchpad settings.
Physical Layout and Identification Labels
Describes bottom, rear components, and identification labels.
Illustrated Parts Catalog
Computer Major Components
Identifies major computer components and their part numbers.
Display Assembly Subcomponents
Details subcomponents of the display assembly and their part numbers.
Miscellaneous Parts
Lists miscellaneous parts with their descriptions and part numbers.
Removal and Replacement Procedures Preliminary Requirements
Disassembly Preparation and Safety
Covers tools, safety, handling, ESD prevention, and work area grounding.
Tools, Handling, and ESD Prevention
Lists tools, cable/drive handling, and ESD prevention measures.
Work Area, Cleaning, and Packaging
Details grounding, cleaning, and packaging/transport guidelines.
Accessing Support Information
Provides methods for locating HP support information and technical bulletins.
Removal and Replacement Procedures for Customer Self-Repair Parts
Component Replacement Procedures
General procedures for removing and replacing computer components.
Preparation for Disassembly
Steps to prepare the computer before starting disassembly.
Solid-State Drive (SSD) Removal
Procedure to remove and replace the solid-state drive.
Memory Modules Removal
Procedure to remove and install memory modules.
Removal and Replacement Procedures for Authorized Service Provider Parts
Component Removal and Replacement
Detailed procedures for authorized service providers to replace computer parts.
Preparation and Basic Component Removal
Covers preparation, bottom cover, battery, and display subcomponent removal.
Internal Component Replacement
Details removal of WLAN, speakers, fan, power connector, I/O board, and card reader.
System Board and Display Assembly Replacement
Procedures for replacing heat sink, system board, touchpad, and display assembly.
Top Cover and Other Parts Replacement
Covers removal of rear vent, top cover, and keyboard.
Using Setup Utility (BIOS)
BIOS Setup and Management
Covers starting, updating, and preparing for BIOS changes.
Accessing and Updating BIOS
Methods to start, update, and determine the BIOS version.
BIOS Update Process
Details preparation, downloading, and installing a BIOS update.
Backing up, restoring, and recovering
Data Backup and Recovery
Methods for backing up data, creating recovery media, and restoring the system.
Backing Up Information and Creating Media
Using Windows tools or HP Cloud Recovery to create backups and recovery media.
Restoring and Recovering Your System
Procedures for system restore, reset, and recovery using HP media.
Changing Boot Order and Using HP Sure Recover
Modifying boot order and using HP Sure Recover for OS restoration.
Using HP PC Hardware Diagnostics
HP PC Hardware Diagnostics
Utilizing tools to diagnose computer hardware issues.
Windows Diagnostics
Using the Windows-based tool for hardware diagnostics.
UEFI Diagnostics
Running diagnostics using the UEFI firmware interface.
Remote UEFI Diagnostics
Configuring and using remote diagnostics via UEFI.
Specifications
Computer and Display Specifications
Details computer dimensions, weight, and display technical specifications.
Computer Specifications
Details dimensions, weight, and operating parameters of the computer.
Display and Drive Specifications
Provides technical details for the computer's display and solid-state drives.
Power Cord Set Requirements
Power Cord Requirements
Specifies power cord requirements for different countries and regions.
General Requirements for All Countries
General power cord specifications applicable globally.
Country-Specific Requirements
Country-specific power cord standards and certifications.
Recycling
Recycling and Disposal
Guidelines for proper disposal and recycling of batteries and electronic hardware.
Battery Disposal and Recycling
Guidelines for proper disposal and recycling of batteries.

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