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OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob is
released
One or both burners do not light
after ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during com-
bustion
Yellow flame in front burner
during burner combustion
119303-01A
TroUbleshooTinG
Continued
POSSIBLE CAUSE
1. Control knob not fully pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching ther-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system has
been triggered
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Manifold pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
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REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 20) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety in-
terlock system to reset. Repeat
ignition operation.
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 20)
or replace burner orifice(s)
3. Contact qualified service
person
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner(s) (see Cleaning
and Maintenance, page 25) or
replace burner orifice(s)
3. Contact qualified service person
1. Clean burner (see Cleaning
and Maintenance, page 20)
or replace burner orifice(s)
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 20)
2. Replace gas regulator
3
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