Related Manuals for Sennheiser EPOS SDW 5035
Summarization of Contents
Package Contents
Package Contents
Details the items included in the package for the headset system.
Base Stations with Components
Lists and illustrates the components of the base stations for different bundles.
Product Overview
Overview of the Base Station
Provides a detailed look at the front and rear views of the base station, highlighting its ports and controls.
Overview of the Bottom
Details the bottom view of the base station, including controls like volume and DIP switches.
Overview of the Headset
Shows a detailed view of the SDW 10 HS headset, labeling its various parts.
Overview of the Headset SDW 30 HS
Illustrates and labels the components of the SDW 30 HS headset.
Overview of the Headset SDW 60 HS
Illustrates and labels the components of the SDW 60 HS headset.
Overview of the BTD 800 USB Dongle
Shows the BTD 800 USB dongle, identifying its plug, link LED, and button.
Overview of the LEDs
Explains the meaning of various LEDs on the base station and their states.
Overview of the Headset LED
Details the LED indicators on the headset and their meanings for different states.
Overview of the Dongle BTD 800 USB LED
Explains the LED indicators on the BTD 800 USB dongle and their meanings.
Overview of the Busy Light LED UI 10 BL
Describes the LED indicators on the busy light accessory and their meanings.
Connecting the Base Station
Connecting the Base Station
Shows how to connect the base station to a phone, computer, and Bluetooth devices.
Connecting the Base Station to the Mains Power Supply
Guides on connecting the base station to power and disconnecting it.
Pairing and Charging the Headset Before First Use
Instructions for pairing and charging the headset initially for optimal performance.
Connecting the Base Station to a Fixed Line Phone – SDW 5 BS Only
Details connecting the base station to fixed line phones with or without a headset socket.
Connecting the Base Station to an Optional Mechanical Handset Lifter
Explains how to connect the base station to a mechanical handset lifter for remote call control.
Connecting the Base Station to an Optional Electronic Hook Switch Control (EHS)
Guides on connecting the base station to an EHS control for remote call management.
Connecting the Base Station to a Computer
Instructions for connecting the base station to a computer via USB and installing software.
Installing EPOS Software
Covers downloading and installing the EPOS Connect software for system configuration.
Connecting the Base Station to Bluetooth Devices – BTD 800 USB Only
Explains how to connect mobile phones or headsets via Bluetooth using the BTD 800 USB dongle.
Pairing a Mobile Phone or Tablet via Bluetooth
Step-by-step guide for pairing a mobile phone or tablet with the system.
Pairing a Headset via Bluetooth
Instructions on how to pair a Bluetooth headset with the base station.
Clearing the List of Previously Paired Devices
How to clear the stored Bluetooth pairing list on the dongle.
Reconnecting/Disconnecting Bluetooth
Steps for reconnecting and disconnecting Bluetooth devices from the system.
Connecting an Optional USB Headset or Speakerphone
Details how to connect external USB headsets or speakerphones to the base station.
Assembling and Wearing the Headset SDW 10 HS
Assembling and Wearing the Headset SDW 10 HS
Covers assembling the SDW 10 HS headset with headband, ear hook, or neckband.
Using the Headset with the Headband
Step-by-step guide for attaching and wearing the SDW 10 HS headset with the headband.
Using the Headset with the Ear Hook
Instructions for assembling and wearing the SDW 10 HS headset with the ear hook.
Adjusting the Ear Hook for Perfect Wearing Comfort
Tips for adjusting the ear hook for optimal fit and comfort of the headset.
Using the Headset with the Neckband
Guides on assembling and wearing the SDW 10 HS headset with the neckband.
Adjusting the Neckband for Perfect Wearing Comfort
Provides guidance on adjusting the neckband for a comfortable and secure fit.
Detaching Headband, Ear Hook or Neckband
Step-by-step instructions on how to detach the various wearing style accessories from the headset.
Adjusting and Wearing the Headset SDW 30 HS | SDW 60 HS
Adjusting and Wearing the Headset SDW 30 HS | SDW 60 HS
Covers adjusting the microphone boom and headset fit for SDW 30 HS and SDW 60 HS models.
Labeling the Headset
Labeling the Headset
Instructions on how to create and apply custom labels to the headset earcup.
Configuring the Headset System
Configuring the Headset System Using EPOS Connect or the DIP Switches
Explains how to configure the system using either the EPOS Connect software or base station DIP switches.
Configuring the Desk Phone – DIP Switches 1 and 2 – SDW 5 BS Only
Details the desk phone configuration using DIP switches 1 and 2 on the SDW 5 BS.
Adjusting the Radio Range - DIP Switch 3
How to adjust the DECT radio range using DIP switch 3 for optimal performance.
Adjust How the System Handles Incoming Calls – DIP Switch 4
Configures incoming call handling (Manual/Auto Hook, Fast Link) using DIP switch 4.
Adjusting the Audio Quality – DIP Switch 5
Settings for audio quality (Narrowband, Wideband) using DIP switch 5.
Limiting the Volume - DIP Switch 6
How to limit the audio volume according to regional regulations using DIP switch 6.
Adjusting the Ring Tone and Ring Tones Volume of the Base Station - DIP Switch 7 and 8
Configuration of ring tones and their volume using DIP switches 7 and 8.
Adjusting the Audio Signal for Desk Phones Using the ABC Switch – SDW 5 BS Only
Using the ABC switch on the SDW 5 BS to adjust audio for desk phones.
Adjusting the Transmission Volume
Guides on adjusting microphone volume for desk phones and computers.
Setting Up and Using the Headset
Adjusting the Volume
Instructions on how to adjust speaker and ring tone volumes independently.
Swapping the Direction of the Volume Buttons
How to swap volume button functions, useful for wearing the headset on either ear.
Muting the Headset's Microphone
Detailed steps for muting and unmuting the headset microphone via headset or base station.
Enabling/Disabling Voice Prompts
Instructions for activating or deactivating voice prompts in the headset.
Verifying Battery Life
How to check the remaining battery life via headset button or base station LEDs.
If You Leave the DECT or Bluetooth Range
Explains what happens when leaving the wireless range and how to resume connection.
Making Calls Using the Headset System
Preparing Calls – Initial Settings
Initial settings required before making calls, including website checks and software installation.
Selecting Audio Source
How to select the audio source (phone, computer, mobile) on the base station.
Making a Call
Steps to initiate a call using the headset or base station controls.
Accepting/Rejecting a Call
Instructions for accepting or rejecting incoming calls via headset or base station.
Transferring Calls to Connected Devices
How to transfer active calls to Bluetooth/USB headsets or softphones.
Ending a Call
Methods to end a call using various controls like headset, base station, or audio source.
Redialing
Instructions on how to redial the last number using headset or base station.
Putting a Single Active Call on Hold
Steps to place an active call on hold or resume it.
Managing Multiple Calls – Two Calls from Two Audio Sources
How to manage two simultaneous calls from different audio sources.
Merging a Held Call into an Active Call – Mini Conference
Merging a held call into an active call to create a mini conference.
Unmerging a Call from a Mini Conference and Put in on Hold
Separating a merged call and putting one on hold.
Toggling Between Active and Held Call
Switching between an active call and a call on hold.
Setting Up Conference Call
Guides on setting up small and large conferences with multiple headsets or speakerphones.
Setting Up a Small Conference via USB or Bluetooth Headset
How to set up a small conference using a USB or Bluetooth headset.
Setting Up a Large Conference with Up to 4 SDW Series Headsets
Instructions for creating a large conference with up to four SDW headsets.
Adding a GUEST Headset During a Call with the MASTER Headset
Steps to add another headset as a guest during an ongoing conference call.
Making a Conference Call with a EPOS USB Speakerphone
How to set up a conference call using the EPOS USB speakerphone.
Using the Dictation Mode
Using the Dictation Mode
Explains how to use the dictation mode for recording calls via computer.
Listening to Music Using the Headset
Listening to Music Using the Headset
Instructions for listening to music from a computer or mobile device.
Using the Motion Sensor
Using the Motion Sensor
Details on enabling/disabling and using the headset's motion sensor for call handling.
Charging the Headset and Storing the Headset System
Charging the Headset
How to charge the headset using the base station and overview of charging times.
Charging the Headset Using the CH 30 Charger | Charging Several Headsets Simultaneously
Charging additional headsets using the CH 30 charger or MCH 7 power source.
Switching the Headset System Off During Extended Non-Use
Instructions for switching off the system or headset for periods of non-use.
Sharing a Workplace
Sharing a Workplace
How to use one base station with multiple headsets in a shared workspace.
Using the Headset with a Third Party Base Station (DECT-GAP Telephone)
Guide for pairing the headset with a third-party DECT-GAP telephone.
Cleaning and Maintaining the Headset System
Cleaning and Maintaining the Headset System
General advice on cleaning the headset and base station.
Replacing the Ear Pads
Instructions for replacing the ear pads on the headset for hygiene.
Replacing/Removing the Headset's Rechargeable Battery
Information on battery replacement, emphasizing warranty considerations.
Updating the Firmware of the Products
Steps to update firmware for the headset system and Bluetooth dongle using EPOS Connect.
If a Problem Occurs...
If a Problem Occurs
A troubleshooting table listing common problems, possible causes, and solutions with page references.
The Talk Time is Reduced
Troubleshooting steps for reduced talk time, including battery, distance, and DECT congestion.
Dropped Calls Due to High Density
Solutions for dropped calls caused by high density of DECT systems.
Bad Audio Quality: Low Volume, Distortion, Echo, or Background Noise
Troubleshooting audio quality issues like low volume, distortion, or background noise.
DIP Switch Settings Do Not Work
Solutions if DIP switch settings are not functioning as expected.
Headset/Base Station Does Not React to Any Button Press
Steps to resolve issues where the headset or base station buttons are unresponsive.
Battery Status LEDs Flashing and Multi-Function Button Lit Red
Troubleshooting flashing battery LEDs and a lit multi-function button.
No Bluetooth Connection via Dongle BTD 800 USB
Solutions for Bluetooth connection problems with the BTD 800 USB dongle.
Dongle BTD 800 USB Does Not Accept New Devices (Pairing)
How to fix issues with the dongle not accepting new devices during pairing.
Guest Headset Is Not Accepted
Troubleshooting steps when a guest headset is not accepted in a conference.
Busy Light Does Not Light Up
Solutions if the busy light accessory is not illuminating.
Restoring Factory Default Settings (Reset)
Instructions on how to reset the base station to its factory default settings.
Specifications
Headset SDW 10 HS
Detailed technical specifications for the SDW 10 HS headset model.
Headset SDW 30 HS | Headset SDW 60 HS
Technical specifications for the SDW 30 HS and SDW 60 HS headset models.
Base Station
Technical specifications for the SDW BS 3 and SDW BS 5 base stations.
Power Supply Unit
Technical specifications for the power supply unit used with the system.
Bluetooth Dongle BTD 800 USB
Detailed technical specifications for the BTD 800 USB Bluetooth dongle.
Base Station | Headset | BTD 800 USB | Power Supply Unit
Operating and storage temperature and humidity ranges for system components.
Trademarks
Lists trademarks and licensing information relevant to the product.
Need help?
Do you have a question about the EPOS SDW 5035 and is the answer not in the manual?
Questions and answers