IBM THINKPAD G40 Series Service And Troubleshooting Manual
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IBM THINKPAD G40 Series Service And Troubleshooting Manual

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  • Page 1 ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 3 ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 4 IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 5: Conditions That Require Immediate Action

    IBM Statement of Limited Warranty. Customer safety is important to IBM. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused.

  • Page 6: General Safety Guidelines

    The product does not operate normally when you follow the operating instructions. Note: If you notice these conditions with a non-IBM product (such as an extension cord), stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 7: Power Cords And Power Adapters

    If you have any questions or concerns, contact the IBM Support Center. Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer. Never wrap a power cord around the power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack or crimp.

  • Page 8: Batteries

    In addition many mobile products such as Thinkpad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by IBM for use with your product have been tested for compatibility and should only be replaced with IBM approved parts.

  • Page 9: Heat And Product Ventilation

    Heat and product ventilation Computers generate heat when turned on and when batteries are charging. Notebook PCs can generate a significant amount of heat due to their compact size. Always follow these basic precautions: v Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging.
  • Page 10 To Connect To Disconnect Turn everything OFF. Turn everything OFF. First, remove the power cord from First, attach all cables to devices. the outlet. Remove signal cables from receptacles. Attach the signal cables to receptacles. Remove all cables from devices. Attach the power cord to an outlet.
  • Page 11 DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer in or near water. v During electrical storms: – Do not use your computer with the telephone cable connection. –...
  • Page 12 The battery pack contains a small amount of harmful substances. To avoid possible injury: v Replace only with a battery of the type recommended by IBM. v Keep the battery pack away from fire. v Do not expose it to water or rain.

  • Page 13: Laser Compliance Statement

    Laser compliance statement An optical storage drive (device), such as a CD-ROM, CD-RW, DVD-ROM drive and SuperDisk, which can be installed in the IBM ThinkPad computer is a laser product. The drive’s classification label (shown below) is on the surface of the drive.
  • Page 14 The drive is certified by the manufacturer to comply with the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class I laser products at the date of manufacture. In other countries, the drive is certified to conform to the requirements of IEC825 and EN60825 for Class 1 laser products.
  • Page 15 Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC. If this product has such a cord, cable or wire, then the following warning applies: WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm.
  • Page 16 ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 17: Important Notice For Users

    For more information about recovering your hard disk to the original preinstalled contents refer to your on-system help source, Access IBM. Press the blue Access IBM button or click the Access IBM icon on your desktop, and then browse the Learn section for various topics that cover backing up and recovering.
  • Page 18 ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 19: Finding Information With Access Ibm

    IBM BIOS Setup Utility where you can check and change BIOS settings. Press the Access IBM button to open the application that brings all of IBM’s resources to you. On the next page, you will see the Welcome page of Access IBM that explains what each part of Access IBM holds to help you.
  • Page 20 Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Click the play button to watch the video clip.

  • Page 21: Table Of Contents

    Important safety information . . iii Other problems . . 27 Conditions that require immediate action . . iii Starting IBM BIOS Setup Utility . . 30 General safety guidelines . . iv Recovering pre-installed software . . 32 Service .
  • Page 22 ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 23: Chapter 1. Overview Of Your New Thinkpad Computer

    Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance Specifications . Features . Caring for your ThinkPad computer . © Copyright IBM Corp. 2004...

  • Page 24: Your Thinkpad At A Glance

    Your ThinkPad at a glance Your ThinkPad at a glance Front view Volume control buttons Access IBM button Computer display TrackPoint buttons Power/System-status indicators PC Card slots Optical storage drive in the fixed bay, depending on model TrackPoint pointing stick...

  • Page 25: Features

    – External monitor: Up to 2048 x 1536 v Brightness control Keyboard v 87-key, 88-key, or 92-key ® v TrackPoint v Fn key function v Access IBM button v Volume control buttons v Forward and Back keys Chapter 1. Overview of your new ThinkPad computer...
  • Page 26 Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following standards: v 1-MB, 3.5-inch, unformatted diskette (2DD): – ANSI (American National Standards Institute) X3.137 – ISO (International Standards Organization) 8860 –...

  • Page 27: Specifications

    Specifications Specifications Size v Width: 329 mm (12.95 in.) v Depth: 282.5mm (11.2 in.) v Height: 37.1 mm – 50.9 mm (1.46 in. – 2.00 in.) Environment v Maximum altitude without pressurization: 3048 m (10,000 ft) v Temperature – At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5°...

  • Page 28: Caring For Your Thinkpad Computer

    Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.
  • Page 29 Register your ThinkPad products with IBM (refer to the Web page: www.ibm.com/pc/register). This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible technical information and upgrades.
  • Page 30 Caring for your ThinkPad computer v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you are replacing the hard disk drive. v If you exchange drives in your computer, reinstall the plastic bezel faces (if supplied).
  • Page 31 Caring for your ThinkPad computer 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4.
  • Page 32 Caring for your ThinkPad computer ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 33: Chapter 2. Solving Computer Problems

    . 26 A password problem . . 18 Other problems . . 27 A power switch problem . . 18 Starting IBM BIOS Setup Utility . . 30 Keyboard problems . 19 Recovering pre-installed software . . 32 TrackPoint problems .

  • Page 34: Diagnosing Problems

    Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.

  • Page 35: Troubleshooting

    Solving computer problems Troubleshooting If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM button. The following section only describes problems that might prevent you from accessing this help system.
  • Page 36 0200: Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the IBM BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.
  • Page 37 Your computer was previously unable to complete the boot process. incomplete Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
  • Page 38 Note: This will permanently erase the entire contents of the hard disk, and then install software preinstalled by IBM. Press F1 to open BIOS Setup, or Enter to start the IBM Predesktop Area. If the computer still does not start, call the IBM Support Center. Telephone numbers are under “Calling IBM”...

  • Page 39: Errors Without Messages

    Frame Base Address. device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Configuration Go to the IBM BIOS Setup Utility. Press F9 and then Enter to load the Error —Device Disabled default setting. Press F10 and then Enter to restart the system.

  • Page 40: A Password Problem

    IBM authorized servicer or marketing representative to have the password canceled. If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced.

  • Page 41: Keyboard Problems

    Solving computer problems Solution: Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adapter and the battery. Keyboard problems Problem: Some or all of the keys on the keyboard do not work. Solution: If the problem occurred immediately after the computer returned from standby mode, enter the power-on password if any is set.

  • Page 42: Standby Or Hibernation Problems

    C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. To access this Web site, press the Access IBM button. The Access IBM panel opens. On it, click Get Help & Support, and then click Download &...
  • Page 43 Solving computer problems Solution: If the processor reaches a temperature that is too high, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Battery MaxiMiser. Problem: The computer enters standby mode immediately after Power-on self-test (POST) (the standby indicator light turns on).

  • Page 44: Computer Screen Problems

    Solving computer problems v If the standby indicator is off, your computer is in hibernation mode or power-off state. Connect the ac adapter to the computer; then press power button to resume operation. If the system still does not return from standby mode, your system may stop responding and you cannot turn off the computer.
  • Page 45 Solving computer problems v If you are using the ac adapter, or using the battery, and the battery status indicator is on (is green), press Fn+Home to make the screen brighter. v Press Fn+F7 to bring up the image. Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen.

  • Page 46: Battery Problems

    Solving computer problems ® 6. Make sure “Intel 82852/82855 GM/GME Chip” or “NVIDIA GeForce FX Go5200” is shown in the Adapter information window. 7. Click the Monitor tab. 8. Make sure the information is correct. Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power switch for 4 seconds or more to turn off your computer;...

  • Page 47: Hard Disk Drive Problems

    This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that the hard disk drive is included in the “Boot priority order” list. If it is included in the “Excluded from boot order”...

  • Page 48: Startup Problems

    1. Turn off your PC, and then turn it back on again. 2. Watch the screen carefully while your PC starts. When the following prompt is displayed, press the blue Access IBM button to open the Rescue and Recovery workspace: “To interrupt normal startup, press the blue Access IBM button.”...

  • Page 49: Other Problems

    Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that the startup sequence in the IBM BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the startup menu in IBM BIOS Setup Utility, make sure that the device is included in the “Boot priority order”...
  • Page 50 Solving computer problems Solution: IRQs for the PCI are all set as 11. The computer does not respond because it cannot share the IRQ with other devices. Refer to the ThinkPad Configuration Program. Problem: You may receive an “Unsafe Removal of Device” message that mentions the USB 1.x device when you resume from suspend or hibernation in Windows 2000.
  • Page 51 Solving computer problems Solution: This problem may occur when the ac adapter is not attached. To prolong battery life with the higher frequency of Intel’s Pentium 4/Celeron processors, the ThinkPad G40 implements the Dynamic CPU Throttling feature, which reduces CPU frequency dynamically: 1) when the system operates in battery mode;...

  • Page 52: Starting Ibm Bios Setup Utility

    3. Turn on the computer; then, while the “To interrupt normal startup, press the blue Access IBM button” message is displayed at the lower-left of the screen, press the Access IBM button. The IBM Rescue and Recovery workspace opens.
  • Page 53 Solving computer problems Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts. Chapter 2. Solving computer problems...

  • Page 54: Recovering Pre-Installed Software

    2. Turn off your computer. 3. Turn on your computer. Watch the display carefully. When the following message is displayed, press the blue Access IBM button to open the IBM Rescue and Recovery: ″To interrupt normal startup, press the blue Access IBM button.″...

  • Page 55: Replacing The Hard Disk Drive

    Note: Replace the hard disk drive only if you have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping. The IBM Rescue and Recovery workspace and the Product Recovery program are not included in the replacement hard disk drive.
  • Page 56 Replacing the hard disk drive 5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6. Do not remove the screws from the sides of the cover; instead, detach the cover from the hard disk drive by pulling in the direction of the arrows, first 1 and then 2 .
  • Page 57 Replacing the hard disk drive 8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Turn the computer over so that its bottom side is up. Reinstall the screw. 10. Reinstall the battery. 11.

  • Page 58: Replacing The Battery

    Replacing the battery Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode.
  • Page 59 Replacing the battery 4. Align the side of a fully charged spare battery with the side of the battery space in the computer 1 ; then gently push the battery into the space 2 . 5. Slide the battery latch to lock it. 6.

  • Page 60: Replacing The Battery

    Replacing the battery ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 61: Chapter 3. Getting Help And Service From Ibm

    Chapter 3. Getting help and service from IBM Getting help and service . . 40 Calling IBM . . 40 Getting help on the Web . . 40 Getting help around the world . . 43 © Copyright IBM Corp. 2004...

  • Page 62: Getting Help And Service

    IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 63 Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
  • Page 64 Getting help and service Country or region Language Telephone Number Canada English/French 1-800-565-3344 in Toronto only call 416-383-3344 Chile Spanish 800-224-488 China Mandarin 800-810-1818 China (Hong Kong S.A.R.) Cantonese Home PC 852-2825-7799 English Commercial PC 852-8205-0333 Putonghua Colombia Spanish 980-912-3021 Denmark Danish 45 20 82 00...

  • Page 65: Getting Help Around The World

    Ho Chi Minh(84)8-829-5160 Hanoi (84)4-843-6675 If you purchased your ThinkPad computer in Japan, the telephone number of the IBM Support Center is given to you as soon as you finish registering the computer. For detailed information, visit the Web site at www.ibm.com/jp/pc/ibmjreg...

  • Page 66: Getting Help And Service

    Getting help and service ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 67: Appendix A. Wireless Related Information

    Because the Wireless LAN Mini-PCI Adapter operates within the guidelines found in radio frequency safety standards and recommendations, IBM believes the integrated wireless cards are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific...

  • Page 68: Authorized Operation Within The United States And Canada

    Authorized Operation Within the United States and Canada The statement below regarding the extended channel mode is applicable when the system supports this function. To check the support of this function, see the properties of the installed wireless card by referring to the extended channel mode enablement instructions.
  • Page 69 4. Double-click Network adapters. 5. Right-click the Wireless LAN Mini PCI Adapter and select Properties. 6. Click the Advanced tab. 7. Select Extended Channel Mode and set the value to Enable. Note: The above applies only to systems with the 802.11b wireless function that support Extended Channel Mode.
  • Page 70 ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 71: Appendix B. Warranty Information

    IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.

  • Page 72: Calling For Service

    Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the Support Center nearest you, see “Telephone numbers” in Chapter 3, “Getting help and service from IBM,” on page 39. ®...

  • Page 73: Ibm Statement Of Limited Warranty Z125-4753-07 11/2002

    Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale.
  • Page 74 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.
  • Page 75 Personal Data. Limitation of Liability IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

  • Page 76: Part 2 - Country-Unique Terms

    MAY NOT APPLY TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.
  • Page 77 Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 78 Limitation of Liability: The following replaces items 1 and 2 of this Section: 1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; and ®...
  • Page 79 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 80 EUROPE, MIDDLE EAST, AFRICA (EMEA) THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 81 Marino, Sweden, Switzerland, United Kingdom or Vatican State, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service.
  • Page 82 Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen,...
  • Page 83 Statement of Limited Warranty. How to Obtain Warranty Service: The following is added to this section: To obtain warranty service from IBM in EU countries, see the telephone listing in Part 3 - Warranty Information. You may contact IBM at the following address: IBM Warranty &...
  • Page 84 Except as otherwise provided by mandatory law: 1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this...
  • Page 85 In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
  • Page 86 In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). GERMANY What this Warranty Covers: The following replaces the first sentence of the first...
  • Page 87 Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

  • Page 88: Part 3 - Warranty Information

    Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default.
  • Page 89 1 and 3 Battery pack - 1 year A warranty period of 3 years on parts and 1 year on labor means that IBM provides warranty service without charge for: 1. parts and labor during the first year of the warranty period; and 2.
  • Page 90 3. Courier or Depot Service You will disconnect the failing Machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your Machine to a designated service center. A courier will pick up your Machine and deliver it to the designated service center.

  • Page 91: Guarantee Supplement For Mexico

    Luxembourg 298-977 5063 Vietnam Ho Chi Minh (84)8–829–5160 Hanoi (84)4-843-6675 Guarantee supplement for Mexico This supplement is considered part of IBM’s Statement of Limited Warranty and shall be effective solely and exclusively for products distributed and Appendix B. Warranty information...
  • Page 92 All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. IBM is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product.

  • Page 93: Appendix C. Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 94: References To Web Site Addresses

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. Electronic emission notices...
  • Page 95 This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electro-magnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

  • Page 96: Environmental Notices For Japan

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by IBM. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow the instructions.

  • Page 97: Trademarks

    If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Rescue and Recovery...
  • Page 98 ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 99 Appendix C. Notices...
  • Page 100 NO RETURNS ACCEPTED. NO PROGRAM SERVICES ARE AVAILABLE FOR THESE PROGRAMS. THEY ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES FOR THESE PROGRAMS, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 101 Appendix C. Notices...
  • Page 102 AUCUN RENVOI NE SERA ACCEPTE.. AUCUN SERVICE DE PROGRAMME N’EST DISPONIBLE POUR CES PROGRAMMES. ILS SONT FOURNIS “EN L’ETAT” SANS AUCUNE GARANTIE D’AUCUNE SORTE. IBM EXCLUT TOUTE GARANTIE, EXPRESSE OU IMPLICITE, NOTAMMENT TOUTE GARANTIE DE QUALITE ET D’ADEQUATION A UN USAGE PARTICULIER.
  • Page 103 Lotus SmartSuite Millennium Edition - License/CD SmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus SmartSuite provides eight innovative applications with time saving features that give you a head start on your work and guide you through tasks with fewer steps to perform your tasks.
  • Page 104 Internet or your company's intranet. Year 2000 Ready Be ready for the new millennium. SmartSuite applications are consistent with Lotus and IBM's definition for year 2000 readiness.* Compatibility With Microsoft Office and most other popular desktop applications. Integration with Lotus Notes and most other strategic enterprise systems.
  • Page 105 If you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite 97, this document entitles you to make an additional copy of the software for use on the IBM PC boxed with this Lotus SmartSuite Millennium brochure. If you do not have the CD media for Lotus...
  • Page 106 Limited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no charge for 30 days from date of purchase, when you register your IBM hardware. Follow these simple guidelines if you encounter a problem or have a question about Lotus SmartSuite Millennium: (1) Be at your computer.
  • Page 107 Appendix C. Notices...
  • Page 108 ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 109 Appendix C. Notices...
  • Page 110 ® ThinkPad G40 Series Service and Troubleshooting Guide...

  • Page 111: Index

    Information about hard disk capacity xv keyboard problems 19 on-board help xvii password problems 18 PC-Doctor 12 power switch problems 18 problems, troubleshooting 13 Product Recovery program 32 recovering preinstalled software 32 Recovery Repair diskette 32 © Copyright IBM Corp. 2004...
  • Page 112 ® ThinkPad G40 Series Service and Troubleshooting Guide...
  • Page 114 Part Number: 92P2196 (1P) P/N: 92P2196...

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