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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
V22i G5 model
N17523
V24ie G5 model
N17529
V27ie G5 model
N17532
27h model
N29748

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Table of Contents
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Summarization of Contents

Getting Started
Important Safety Information
Read the cautions and notes within this document to minimize the risk of personal injury to service personnel.
Service Information and Precautions
Repair must be performed by professional service technicians in a repair center. End users should not perform these procedures.
RoHS Requirements
Details legal requirements for electronic products sold in the EU and other countries regarding hazardous substances.
General Service Descriptions
Provides general information and outlines two levels of service: cosmetic/appearance and circuit board replacement.
Firmware Updates
Information on where to find firmware updates for the monitor.
Monitor Features
Pre-Repair Customer Return Checks
Ensures the product is safe to operate by performing an AC leakage current check before returning it.
Monitor Feature Overview
Lists the various features of the HP monitors, including screen size, display type, viewing angles, and OSD capabilities.
Component Identification
Front Components
Identifies and describes front-facing components like the power button and power light.
Rear Components
Identifies and describes rear-facing components such as OSD buttons, connectors, and security slots.
Serial and Product Number Location
Explains where to find serial and product numbers on labels for support purposes.
Safety Labels
Displays various safety and regulatory compliance marks for different monitor models.
Illustrated Parts Catalog
V22i G5 Parts
Lists major components and their part numbers for the V22i G5 model.
V24ie G5 Parts
Lists major components and their part numbers for the V24ie G5 model.
V27ie G5 Parts
Lists major components and their part numbers for the V27ie G5 model.
27h Model Parts
Lists major components and their part numbers for the 27h model.
Removal and Replacement Procedures
Preparation for Disassembly
Essential steps and equipment required before disassembling the monitor.
Rear Cover
Section outlining the process for removing the rear cover of the monitor.
Remove the Rear Cover (V22i G5/V24ie G5/V27ie G5)
Detailed steps for removing the rear cover of V22i G5, V24ie G5, and V27ie G5 models.
Rear Cover Removal (27h)
Procedure for removing the rear cover of the 27h model, starting with stand detachment.
Connector Repair
VGA Connector Repair (P100)
Step-by-step guide to remove and replace the VGA connector (P100) on the main board.
HDMI Connector Repair (P200)
Step-by-step guide to remove and replace the HDMI connector (P200) on the main board.
DisplayPort Connector Repair (P300)
Step-by-step guide to remove and replace the DisplayPort connector (P300) on the main board.

Table of Contents