HP V22i G5 Maintenance And Service Manual
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HP V22i G5 Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
V22i G5 model
N17523
V24ie G5 model
N17529
V27ie G5 model
N17532
27h model
N29748

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Summary of Contents for HP V22i G5

  • Page 1 Maintenance and Service Guide V22i G5 model N17523 V24ie G5 model N17529 V27ie G5 model N17532 27h model N29748 SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • Page 2 AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark performing any maintenance or service, be owned by its proprietor and used by HP Inc. sure to read “Important Safety under license. NVIDIA is a trademark Information”.

  • Page 3: Table Of Contents

    Table of Contents 1 Getting started ..............................1 Important safety information ........................1 Important service information and precautions ..................... 1 RoHS (2002/95/EC) requirements ........................2 General descriptions ............................2 Firmware updates ............................2 Before returning the repaired product to the customer ................3 2 Monitor features ..............................

  • Page 4: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.

  • Page 5: Rohs (2002/95/Ec) Requirements

    This manual contains general information. There are two levels of service: Level 1: Cosmetic/appearance/alignment service Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update.

  • Page 6: Before Returning The Repaired Product To The Customer

    Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. Do not use a line isolation transformer during this check. Measurements that are not within specified limits present a possible shock hazard.

  • Page 7: Monitor Features

    Cable management feature for placement of cables and cords ● NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides.

  • Page 8: Front Components

    Front components To identify the components on the front of the monitor, use this illustration and table. V22i G5/ V24ie/V27ie G5 Table 1-1: Front components and their descriptions Component Function Turns the monitor on or off. Power button White: The monitor is on.

  • Page 9: Rear Components

    Rear components To identify the components on the rear of the monitor, use this illustration and table. V22i G5/ V24ie G5/V27ie G5/27h Table 1-2 Rear components and their descriptions Component Description When the OSD menu is open, press the buttons to navigate through the menu. For a...

  • Page 10: Locating The Serial Number And Product Number

    Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. For worldwide models (except India):...
  • Page 11 Safety label V22i G5: V24ie G5: V27ie G5: 27h:...

  • Page 12: Illustrated Parts Catalog

    MID FRAME (ABS+85% recycle ABS /JACK BACK (6009-0337))(OCEAN 20 P22 G5) WH FFC 30P(1.0mm) 380mm(2FOLD) 60V G/F W/CONN (A15+BC)+AL(AA) HF WH FFC 8P(0.5mm) 560mm(2FOLD+1PRO) 60V G/F (A8+A5) HF WH A1007H00-6P-L/KY1251HS05-06 #28 450mm W/B HF MAIN BD ASS'Y HP P22 G5 (M215HCA) 2L...
  • Page 13 Power BD ASS'Y (HP Ocean 20 25W POWER BD) MYLAR BLACK FOR SHIELDING BOT (125.7*94.4*0.5t) (OCEAN 20) MYLAR BLACK FOR SHIELDING TOP (57.3*50*0.2t) (OCEAN 20) MAIN SHIELDING(OCEAN 20 P22 G5 & P22H G5) ASS'Y DISPLAY BD ASS'Y HP OCEAN20 OSD KEY EXTERNAL PARTS (ABS+85% recycle ABS /JACK BACK (6009-0337)) (OCEAN 20 P22 G5) OSD KEY INTERNAL PARTS (ABS+85% recycle ABS /JACK BACK (6009-0337))(OCEAN 20 P22 G5) WALL MOUNT BKT(SGCC 1.2t)(VX2363)
  • Page 14 WH FFC 30P(1.0mm) 380mm(2FOLD) 60V G/F W/CONN (A15+BC)+AL(AA) HF MYLAR BLACK FOR SHIELDING TOP (57.3*50*0.2t) (OCEAN 20) Power BD ASS'Y (HP Ocean 20 25W POWER BD) MYLAR BLACK FOR SHIELDING BOT (125.7*94.4*0.5t) (OCEAN 20) MAIN BD ASS'Y HP P24h G5 MAC.SCREW-PH-LWM4*6L NI...
  • Page 15 19-4 OSD KEY INTERNAL PARTS (ABS+85% recycle ABS /JACK BACK (6009-0337))(OCEAN 20 P24 G5) DISPLAY BD ASS'Y HP OCEAN20 TAP.SCREW-T1 M2.0*3.0L,NI MAC. SCREW-MI M4.0*10 ,Blk-Zn VESA COVER (ABS+85% recycle ABS /JACK BACK (6009-0337))(OCEAN 20 P24 G5) NECK(OCEAN 20 P24 G5) BASE(OCEAN 20 P22 G5 &...
  • Page 16 MID FRAME (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) MAC. SCREW-MF M3.0*4.0L,NI MAC. SCREW-MI M3.0*4.0L, BLK-Ni SPK BOX 2W 4ohm 80*65.18*20.75mm (R450mm/L200mm) SNC for HP Ocean20 24' & 27' HF WH A1007H00-6P-2L/KY1251HS05-06 #28 450mm W/B HF WH FFC 8P(0.5mm) 720mm(6FOLD+1PRO) 60V G/F (A12+A8) HF WH FFC 30P(1.0mm) 380mm(2FOLD) 60V G/F W/CONN (A15+BC)+AL(AA) HF...
  • Page 17 SD KEY EXTERNAL PARTS (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) 19-4 OSD KEY INTERNAL PARTS (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) DISPLAY BD ASS'Y HP OCEAN20 TAP. SCREW-TI M3.0*5.0L,Ni MAC. SCREW-MI M4.0*10 ,Blk-Zn VESA COVER (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) NECK(OCEAN 20 P27H G5 FOR AUO &...
  • Page 18 MID FRAME (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) MAC. SCREW-MF M3.0*4.0L,NI MAC. SCREW-MI M3.0*4.0L, BLK-Ni SPK BOX 2W 4ohm 80*65.18*20.75mm (R450mm/L200mm) SNC for HP Ocean20 24' & 27' HF WH A1007H00-6P-2L/KY1251HS05-06 #28 450mm W/B HF WH FFC 8P(0.5mm) 720mm(6FOLD+1PRO) 60V G/F (A12+A8) HF WH FFC 30P(1.0mm) 380mm(2FOLD) 60V G/F W/CONN (A15+BC)+AL(AA) HF...
  • Page 19 SD KEY EXTERNAL PARTS (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) 19-4 OSD KEY INTERNAL PARTS (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) DISPLAY BD ASS'Y HP OCEAN20 TAP. SCREW-TI M3.0*5.0L,Ni MAC. SCREW-MI M4.0*10 ,Blk-Zn VESA COVER (ABS+85% recycle ABS/JACK BACK (6009-0337))(OCEAN 20 P27h G5) NECK(OCEAN 20 P27H G5 FOR LHD PANEL) ;...

  • Page 20: How To Order Parts

    You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.

  • Page 21: Removal And Replacement Procedures

    Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
  • Page 22 18. Remove the Rear Cover: For V22i G5/V24ie/V27ie G5 1. Lay the display on soft desk, Twist out the screw and separate base and stand. Twist out two screws Then pull out the stand form the monitor head. Twist scre Remove the 6 screws from the back cover and use tools to open the back cover.
  • Page 23 Remove three acetate tapes from the LVDS/ LED cable 6. Pull out the LVDS/ LED/speaker cable to panel, then take off the SPK box. Deco and the shielding. 7. Strip nine screws from the...
  • Page 24 8. Remove the Deco. middle frame. 9. Strip seventeen screws from the 10. Remove the middle frame...
  • Page 25 For 27h 1. Lay the display on soft desk, Press the bottom switch down and separate base and stand.
  • Page 26 2. Press down, Then pull out the stand form the monitor head. 3. Remove the 6 screws from the back cover and use tools to open the back cover 4. Remove the 8pin FFC from main board then remove rear cover.
  • Page 27 5. Remove three acetate tapes from the LVDS/ LED cable 6. Pull out the LVDS/ LED cable &SPK to panel 7. Strip six screws from the Deco and the shielding. 8. Remove the Deco.
  • Page 28 9. Strip 11 screws from the middle frame. 10. Remove 2 screws,and the middle frame 11. Remove three acetate tapes from the Panel...
  • Page 29 Power Board The power board part number Model name Part number V22i/V24ie R352000120157 V27ie R352000220157 Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 18. Remove the power board: The power board connector position is as follows, part number on back side Front side Back side...

  • Page 30: Connector Repair

    Fuse MOSFET E/C EV Connector repair V22i G5/V24ie G5/V27ie G5 This procedure includes HDMI/DP and VGA connectors. The connectors are on the main board The connectors identifiers are as follows: Connector Location P100 HDMI P200 P300...

  • Page 31: Vga Connector P100

    Prepare the monitor for disassembly. See Preparation for disassembly on page 18. connector P100 V22i G5/V24ie G5/V27ie G5/27h Repair the VGA connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the P100 out of the through holes.

  • Page 32: Dp Connector P300

    4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. DP connector P300 V22i G5/V24ie G5/V27ie/27h Repair the Displayport connector: 1) Use a soldering iron and a disordering pump to remove as much solder as possible from the pin.

  • Page 33: Function Test

    Function test After repair, be sure to confirm that all functions are working. V22i G5/V24ie G5/V27ie G5/27h Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test HDMI test Confirm whether image displays correctly on the Computer or DVD player monitor.
  • Page 34 Check Video Monitor video cable is disconnected. Connect the appropriate video signal cable Cable is between the computer and monitor. Be displayed on sure that the computer power is off while screen. you connect the video cable. Input Signal Out Video resolution and/or refresh rate are Change the settings to a supported of Range is...

  • Page 35: Index

    Index components rear components, 6, 7 rear, 6, 7 removal connector repair, 27 Rear Cover, 18 features, 4 removal and replacement procedures, 18 firmware updates, 2 returning to customer, 3 function test, 30 RoHS (2002/95/EC) requirements, 2 illustrated parts catalog, 8 safety information, 1 menu button location, 5 serial number location, 7...

This manual is also suitable for:

V24ie g5V27ie g527h

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