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VersaLink C400DN
User manual
Xerox VersaLink C400DN User Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Safety
Notices and Safety
Electrical Safety
General Guidelines
Power Cord
Emergency Turn off
Operational Safety
Operational Guidelines
Ozone Release
Printer Location
Printer Supplies
Maintenance Safety
Printer Symbols
Environmental, Health, and Safety Contact Information
Getting Started
Parts of the Printer
Front View
Internal Parts
Rear View
Control Panel
Power Options
Powering on the Printer or Exiting Low-Power or Sleep Mode
Restarting, Placing in Sleep Mode, or Powering off the Printer
Accessing the Printer
Logging in
Introduction to Apps
Information Pages
Printing Information Pages
Configuration Report
The Embedded Web Server
Accessing the Embedded Web Server
Finding the IP Address of Your Printer
Installation and Setup
Installation and Setup Overview
Selecting a Location for the Printer
Connecting the Printer
This Section Includes: Selecting a Connection Method
Connecting to a Computer Using USB
Connecting to a Wired Network
Connecting to a Wireless Network
Initial Printer Setup
Configuring Airprint
Google Cloud Print
Installing the Software
More Information
Customize and Personalize
Customize and Personalize Overview
Customizing or Personalizing the Home Screen
Customizing or Personalizing the Apps
Customizing or Personalizing the Feature List
Saving Presets
Removing App Customization
Xerox Apps
Xerox ® App Gallery
Xerox ® Apps Gallery Overview
Creating a Xerox ® App Gallery Account
Logging in to Your Xerox ® App Gallery Account
Installing or Updating an App from the Xerox ® App Gallery
Device
Device Overview
About
Supply Status
Billing and Usage Counters
Reset to Factory Defaults
Remote Services
Jobs
Jobs Overview
Managing Jobs
Managing Special Job Types
Managing Jobs Using the Embedded Web Server
Print from USB
Print from USB Overview
Printing from a USB Flash Drive
Printing
Printing Overview
Selecting Printing Options
Print Driver Help
Windows Printing Options
Macintosh Printing Options
UNIX and Linux Printing
Mobile Printing Options
Printing from a USB Flash Drive
Printing Features
Managing Jobs
This Section Includes: Managing Jobs
Printing Special Job Types
Selecting Paper Options for Printing
Scaling
Printing on both Sides of the Paper
Print Quality
Image Options
Image Shift
Color Adjustments
Printing Mirror Images
Printing Multiple Pages to a Single Sheet
Printing Booklets
Using Special Pages
Printing Watermarks for Windows
Orientation
Printing Banner Pages
Selecting Job Completion Notification for Windows
Using Custom Paper Sizes
Printing on Custom Paper Sizes
Defining Custom Paper Sizes
Paper and Media
Supported Paper
Recommended Media
Ordering Paper
General Paper Loading Guidelines
This Section Includes: Recommended Media
Paper that Can Damage Your Printer
Paper Storage Guidelines
Supported Paper Types and Weights
Supported Standard Paper Sizes
Supported Standard Paper Sizes for Automatic 2-Sided Printing
Supported Custom Paper Sizes
Cardstock
Loading Paper
Changing Paper Settings
Loading Paper in Trays 1 and 2
Loading Paper in the Bypass Tray
Configuring Trays 1 or 2 for the Paper Length
Printing on Special Paper
Envelopes
Labels
Maintenance
General Precautions
Cleaning the Printer
Cleaning the Exterior of the Printer
Cleaning the Interior
Adjustments and Maintenance Procedures
Color Registration
Performing a Color Calibration
Adjusting Paper Registration
Supplies
Consumables
Routine Maintenance Items
Ordering Supplies
Toner Cartridges
Recycling Supplies
Managing the Printer
Viewing the Meter Reading
Printing the Billing Summary Report
Moving the Printer
Troubleshooting
General Troubleshooting
Printer Does Not Power on
This Section Includes: Printer Does Not Power on
Printer Resets or Powers off Frequently
Printer Does Not Print
Printing Takes too Long
Document Prints from Wrong Tray
Automatic 2-Sided Printing Problems
Printer Is Making Unusual Noises
Paper Tray will Not Close
Condensation Has Formed Inside the Printer
Paper Jams
Locating Paper Jams
Minimizing Paper Jams
Clearing Paper Jams
Troubleshooting Paper Jams
Print-Quality Problems
Controlling Print-Quality
Paper and Media
Solving Print-Quality Problems
Getting Help
Viewing Warning Messages on the Control Panel
Viewing Current Errors on the Control Panel
Using the Integrated Troubleshooting Tools
Online Support Assistant
Information Pages
More Information
Specifications
Printer Configurations and Options
Available Configurations
Standard Features
Options and Upgrades
Physical Specifications
Weights and Dimensions
Standard Configuration
Configuration with Optional 550-Sheet Feeder
Total Space Requirements
Clearance Requirements
Clearance Requirements with Optional 550-Sheet Feeder
Environmental Specifications
Temperature
Relative Humidity
Elevation
Electrical Specifications
Power Supply Voltage and Frequency
Power Consumption
ENERGY STAR Qualified Product
Germany - Blue Angel
Recycling Supplies
Performance Specifications
Print Speed
Regulatory Information
Basic Regulations
United States FCC Regulations
Canada
Certifications in Europe
European Union Lot 4 Imaging Equipment Agreement Environmental Information
Germany
Turkey Rohs Regulation
Eurasian Economic Community Certification
Regulatory Information for 2.4 Ghz Wireless Network Adapter
Ozone Release
Copy Regulations
United States
Canada
Other Countries
Safety Certification
Material Safety Data Sheets
Recycling and Disposal
All Countries
North America
European Union
Domestic/Household Environment
Professional/Business Environment
Collection and Disposal of Equipment and Batteries
Battery Symbol Note
Battery Removal
Other Countries
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C400
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User Guide
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Table of Contents
Troubleshooting
Troubleshooting
139
General Troubleshooting
140
Troubleshooting Paper Jams
157
Getting Help
166
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Summarization of Contents
Safety
Notices and Safety
Read instructions carefully for continued safe operation of the printer.
Electrical Safety
Information on avoiding electrical shock and fire hazards related to the printer.
Operational Safety
Covers safe handling, avoiding moving parts, and hot surfaces.
Maintenance Safety
Precautions for cleaning and maintaining the printer safely.
Printer Symbols
Explains various symbols used to indicate hazards and precautions.
Environmental, Health, and Safety Contact Information
Provides contact details for environmental, health, and safety inquiries.
Getting Started
Parts of the Printer
Overview of the printer's external and internal parts with diagrams.
Power Options
How to power the printer on, off, and manage sleep/low-power modes.
Accessing the Printer
Instructions for logging into the printer using user credentials.
Introduction to Apps
Explains Xerox Apps as a gateway to device features and functions.
Information Pages
Lists and describes various information pages that can be printed.
The Embedded Web Server
Information on accessing and using the printer's web-based administration interface.
Installation and Setup
Overview of the process to install and set up the printer.
More Information
Lists resources for obtaining additional information about the printer.
Customize and Personalize
Customize and Personalize Overview
Explains how to customize the device for specific workflows and user needs.
Customizing or Personalizing the Home Screen
Steps to hide, show, or rearrange apps on the printer's home screen.
Customizing or Personalizing the Apps
Modifying features, deleting presets, or removing customized app settings.
Xerox® Apps
Xerox® App Gallery
Guide to finding, downloading, and installing apps from the Xerox App Gallery.
Device
Accessing printer information, status, and basic settings via the Device App.
Jobs
Viewing, pausing, deleting, and managing various types of print jobs.
Print From USB
Instructions for printing documents stored on a USB flash drive.
Printing
Printing Overview
Steps to initiate printing, including driver installation and print settings.
Selecting Printing Options
Details on using print driver settings for various options like 2-sided printing.
Printing From a USB Flash Drive
Step-by-step guide to print files directly from a USB flash drive.
Printing Features
Covers features like print quality, image options, watermarks, and booklet printing.
Using Custom Paper Sizes
How to define and print using custom paper sizes.
Paper and Media
Supported Paper
Information on recommended media, types, weights, and sizes for optimal printing.
Loading Paper
Instructions for changing paper settings and loading paper into trays.
Printing on Special Paper
Guidelines for printing envelopes and labels.
Maintenance
General Precautions
Important warnings and precautions before performing any maintenance.
Cleaning the Printer
Procedures for cleaning the printer's exterior, interior, and laser lenses.
Adjustments and Maintenance Procedures
Steps for color registration and paper registration adjustments.
Supplies
Information on consumables, routine maintenance items, and ordering supplies.
Managing the Printer
How to view meter readings and print billing summary reports.
Moving the Printer
Instructions and safety precautions for safely moving the printer.
Troubleshooting
General Troubleshooting
Solutions for common problems like the printer not powering on or not printing.
Paper Jams
Guidance on locating, minimizing, and clearing paper jams from different areas.
Print-Quality Problems
Information on controlling print quality and solving common print quality issues.
Getting Help
How to view error messages, use troubleshooting tools, and find more information.
Specifications
Printer Configurations and Options
Details on available printer configurations and standard features.
Physical Specifications
Information on the printer's physical dimensions and weight.
Environmental Specifications
Specifies the temperature, humidity, and elevation ranges for optimal performance.
Electrical Specifications
Details on power supply voltage, frequency, and consumption.
Performance Specifications
Information on printer warm-up time and print speeds.
Regulatory Information
Basic Regulations
Covers FCC regulations for the US and ICES for Canada.
Copy Regulations
Outlines government restrictions on copying specific documents in the US and Canada.
Safety Certification
Lists agencies and safety standards the device is certified against.
Material Safety Data Sheets
Information on where to find material safety data sheets for the printer.
Recycling and Disposal
All Countries
General information on product disposal and potential hazardous materials.
North America
Information on Xerox's take-back and recycling programs in North America.
European Union
Disposal guidelines for EU member states for domestic and business environments.
Other Countries
Advice to contact local waste management authorities for disposal guidance.
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