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USER GUIDE KVXHP-400 HP SERIES EXTENDERS 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
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1.877.877.2269 TRADEMARKS USED IN THIS MANUAL Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
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Disclaimer: Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 INSTRUCCIONES DE SEGURIDAD (NORMAS OFICIALES MEXICANAS ELECTRICAL SAFETY STATEMENT) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CONTENTS TECHNICAL SUPPORT 1.877.877.2269 CHAPTER 1: SPECIFICATIONS ..................... 6 CHAPTER 2: WELCOME ......................7 Multi-display support using MST ................................8 CATx Link Cable Recommendations ................................ 8 Features ........................................10 CHAPTER 3: INSTALLATION ..................... 12 Locations ........................................
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 • Nominal Operating Power • Peak Power • External Power 12V DC, 1.5A • Max operating Altitude 6561' (2000m) • Operating Temp range 32 to 104°F (0 to +40°C) •...
TRANSMISSION DISTANCES WHEN USING FIBER Note: Black Box supplied SFP+ The choice of fiber used with the modules has a considerable effect on the modules are recommended. If distance over which operation can take place. Using multi-mode fiber you using alternatives, ensure that can achieve distances up to 400m (1,312 feet);...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 MULTI-DISPLAY SUPPORT USING MST The 400-series extenders support the MST (Multi-Stream Transport) protocol, which was introduced in the DisplayPort™ 1.2 standard. MST allows feeds for multiple video displays to be fed along a single cable. The transmitter uses a single DisplayPort link to accept up to four video streams from the host computer.
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An external MST hub can receive the combined DisplayPort™ MST signal from the first video port on the receiver and split out separate links to standard video displays (the second video output port on the receiver will be disabled): Black Box recommends using its DPMSTHUB-4P 4-port hub.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 FEATURES The transmitter and receiver modules are contained within slimline metal casings that measure just 186 x 152 x 40mm. KVX-HP 400-SERIES TRANSMITTER MODULE Recessed CATx port Status indicators SFP+ slot Provides an These provide...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 KVX-HP 400-SERIES RECEIVER MODULE PWR STS VID LNK Recessed Audio ports USB ports Status indicators Connect your These provide Connect your micro- reset but- USB keyboard, visual confirma- phone and head- phones.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 LOCATIONS Please consider the following important points when planning the position of the modules: • Situate the transmitter module close to the system to which it will be connected and near to a source of mains power. Place the receiver module in similar close proximity to the peripherals that it will connect with, plus a source of mains power.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 TRANSMITTER USB LINKS The transmitter module has two USB input ports on its rear panel: REMOTE The ports have different functions depending on the model of extender that you are using: USB HID (Human Interface Device) USB audio feed to/from the analog audio feed to all USB ports on the receiver...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 TRANSMITTER AUDIO LINKS The modules support analog stereo audio in and out connections. Where necessary, make connections between the audio input and/or output ports of the host computer and the transmitter module. Note: Digital audio is also supported separately via the DisplayPort™...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 TRANSMITTER POWER CONNECTION There is no on/off switch on either of the modules, so operation begins as soon as power is applied. The power adapters supplied with the modules use locking-type plugs to help prevent accidental disconnections;...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 LINKING The extender modules can be linked using either: • CATx (see below), or • Fiber (see next page) CATX LINK The CATx ports on each module (labeled Link A) allow you to create direct links of up to 50m (when using CAT5e) or 100m (when using CAT6).
5 Insert the fiber optic connectors into the SFP+ module so that they click into place: L I N Receiver Transmitter rear panel front panel Note: In order to maintain a high level of confidence in the fiber optic link, it is recommended that Black Box supplied SFPs are used. 1.877.877.2269 BLACKBOX.COM...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 TO REMOVE AN SFP+ MODULE 1 If fitted, remove the dual fiber optic connectors from the SFP+ module (press in the release tab of the fiber optic connectors to disengage them).
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 RECEIVER VIDEO DISPLAY(S) Two DisplayPort™ sockets are provided on the rear panel of each receiver module. Either all four possible MST streams are provided at port 1 OR just the first and second streams are provided at ports 1 and 2. See page 25 for details about setting changes.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 RECEIVER AUDIO DEVICES The receiver module can support multiple analog audio devices, such as stereo headphones, a mono microphone or line-level in/ out connections. USB audio is also supported when the left hand USB socket on the receiver rear panel is connected to the computer. The audio signals received from the computer will be transferred to the analog audio sockets on the receiver.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 RECEIVER USB DEVICES Each receiver module contains a USB hub that can support multiple v2.0 or v1.1 USB HID (Human Interface Device) peripherals. TO CONNECT USB DEVICES 1 Connect your USB keyboard, mouse and any other two USB devices to the four sockets distributed on the front and rear panels of the receiver module.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 RECEIVER REMOTE PORT The Remote port has a dual role, it can either: • Allow an optional remote control to be connected to the module, or • Create an RS232 serial connection with the receiver module. When serial devices are attached to the Remote ports on the transmitter and receiver modules, the units transparently convey the signals between them at rates up to 115200 baud - no serial configuration is required.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 RECEIVER POWER CONNECTION There is no on/off switch on either of the modules, so operation begins as soon as power is applied. The power adapters supplied with the modules use locking-type plugs to help prevent accidental disconnections;...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL CHAPTER 4: CONFIGURATION SUPPORT 1.877.877.2269 ACCESSING THE DASHBOARD The modules generally configure themselves automatically, collecting EDID information from the attached monitor(s) and passing the details to the host computer. Unless an issue is encountered, the modules will begin working together correctly as soon as they are connected.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 CHOOSING RX VIDEO MODE KVX-HP 400-series receivers contain an internal DisplayPort™ MST hub which you can choose to either use or bypass. When bypassed (default setting), the full combined MST (Multi-Stream Transport) signal received from the transmitter is sent directly to video port 1.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 UPGRADING FIRMWARE Firmware upgrades are periodically made available for products at blackbox.com. Use this procedure to upgrade the firmware in both extenders. Note: Upgrades require roughly 11 minutes to complete. TO UPGRADE THE FIRMWARE 1 Download the appropriate firmware upgrade file from blackbox.com.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: OPERATION TECHNICAL SUPPORT 1.877.877.2269 The modules are designed to be transparent in operation; all peripherals should respond exactly as they would when situated next to your host computer. INDICATORS The transmitter and receiver modules contain various indicators to provide you with status information.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 6: FURTHER INFORMATION TECHNICAL SUPPORT 1.877.877.2269 APPENDIX 1 - REMOTE PORT PIN-OUT port uses a 6p6c socket. The pin-out is listed below. REMOTE Note: Although the pins labeled ‘Not used’ is inactive, it is still connected internally and so no links should be made at all to this pin.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SAFETY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 • For use in dry, oil free indoor environments only. • Do not use to link between buildings. • Ensure that the twisted pair interconnect cable is installed in compliance with all applicable wiring regulations. •...
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