Related Manuals for IBM L5U
Summarization of Contents
Chapter 1. Start Service
Troubleshooting
Guides users through identifying and resolving library and drive issues using error codes and messages.
Error Codes
Lists and explains library error codes, their panel indications, and required actions.
Drive Error Codes
Details error codes specific to tape drives, their panel indications, and required actions.
Web User Interface Error Messages
Lists error messages encountered in the Web User Interface and their issuing panels.
Trap Definitions (Types)
Explains the types of SNMP traps supported by the TS3400 Tape Library.
TapeAlert Flags
Provides information on TapeAlert flags supported by the library and 3592 tape drives.
Sense Data
Explains how to use IBM device drivers to examine sense data for error determination.
Sense Key Definitions
Defines the Sense Key (SK) codes used in SCSI sense data.
Tape Drive Sense Data
Details the structure and meaning of tape drive sense data (ASC/ASCQ).
Tape Drive FRU ID (FID) Data
Explains FRU IDs and their severity codes for tape drives.
Chapter 2. Product Description
Front Panel Components
Details the components located on the front bezel of the TS3400 Tape Library.
Rear Panel Components
Identifies and describes the components found on the rear panel of the library.
Library Control Blade (LCB)
Explains the function and components of the Library Control Blade (LCB).
Tape Drives
Describes the supported IBM System Storage 3592 tape drives and their features.
Power Supply Units
Details the power supply units, their configuration, and indicators.
Interior Components
Provides an overview of the internal components within the TS3400 Tape Library.
Accessor Assembly
Explains the function and components of the Accessor assembly, including the robotic system.
Optional Features
Lists additional features available to enhance library performance.
Data Encryption
Explains the data encryption capabilities of the 3592 tape drives.
Capacity Scaling and Segmentation
Describes capacity scaling for reducing locate time and segmenting data tapes.
Multi-Path Architecture
Explains the SAN-ready Multi-Path Architecture for sharing library robotics.
Specifications
Provides physical, electrical, environmental, and performance specifications for the library.
Chapter 3. Library Components
TS3400 Tape Library Overview
Provides a general overview of the TS3400 Tape Library unit.
Front Panel Components
Identifies and describes the components on the front view of the library.
Rear Panel Components
Details the components found on the rear panel of the library.
Cartridge Magazines
Describes the two cartridge magazines and their capacity.
I/O Station
Explains the function of the I/O Station for importing and exporting cartridges.
Power Supply Unit
Describes the power supply unit, its switch, socket, and LED indicator.
Library Control Blade (LCB)
Explains the function and ports of the Library Control Blade (LCB).
Tape Drive
Shows the tape drive in its canister and its LEDs.
LCD Display Card
Describes the LCD display panel and its front bezel removal.
Accessor Assembly
Illustrates the Accessor assembly and its main components.
Accessor Flat Cable Plate
Shows the Accessor FFC cable plate.
Back Board
Illustrates the library back board, viewed from the power supply housing.
Drive Docking Card
Shows the drive docking card.
Magazine Lock Release Mechanism
Illustrates the magazine lock release mechanism.
I/O Station Lock Release Mechanism
Shows the I/O Station lock release button and lock.
Desktop Mounting Rubber Feet
Illustrates the rubber feet used for desktop installation.
Rack Mount Kit
Shows the components of the rack mount kit: rails, brackets, and bezels.
Library Block Diagram
Provides a block diagram illustrating the library's internal components and connections.
Library Control Blade Block Diagram
Shows a block diagram of the Library Control Blade's internal circuitry and interfaces.
Chapter 4. Operator Panel and Web User Interface
Operator Panel
Describes the Operator Panel, its display, and menu screens.
Menu Screen Common Elements
Identifies common elements found on all Operator Panel menu screens.
Status Display Screen
Explains the library status display and its elements.
Login Screen
Describes the library login process and screens.
Web User Interface
Details requirements and access for the Web User Interface.
Logging in to the Web User Interface
Provides steps to log in to the Web User Interface using the library's IP address.
Common Header Elements
Identifies common elements found in the Web User Interface header.
Menus Available from the Web User Interface
Shows the menus available to the Service User account in the Web UI.
User Privileges
Describes the three types of user privileges (User, Superuser, Administrator) in the library.
Menu Commands and Access Privileges
Table detailing menu commands and access privileges for different user roles.
Chapter 5. Safety Instructions
Danger Notice
Describes situations potentially lethal or extremely hazardous to people, marked by a lightning bolt symbol.
Caution Notice
Highlights potentially hazardous situations to people due to existing conditions, using safety symbols.
Area of Application
Defines the scope of safety information in the document for the entire Tape Library.
Possible Safety Hazards
Lists electrical, mechanical, and chemical hazards to consider during maintenance.
Class I Laser Product
States that the Tape Library may contain a Class I laser assembly and its safety compliance.
Before Working on Equipment
Provides essential steps to take before starting any work on the library equipment.
Performing the Safety Inspection Procedure
Details a step-by-step safety inspection procedure before servicing the unit.
AC Grounding Inspection
Explains how to perform an AC grounding inspection for safety.
Before Restarting Equipment
Lists precautions to take before restarting the library after servicing.
Working on Parts With Line Voltage Present
Provides safety guidelines for working on components with live electrical parts.
Power Cords
Details safety precautions regarding power cords and grounded outlets.
Mechanical Maintenance
Outlines safety observations and clothing requirements for mechanical maintenance.
Safety Check
Specifies periodic checks for guards and library access.
Rack Safety
Provides general safety information for all rack-mounted devices.
Product Recycling and Disposal
Provides guidance on recycling and disposing of IT equipment according to regulations.
Battery Return Program
Details information on battery recycling and disposal requirements.
Chapter 6. Installing the Library
Choosing a Location
Specifies the criteria for selecting an appropriate location for the library.
Verifying the Shipment
Lists items to verify are included in the library shipment.
Removing Components to Reduce Library Weight
Details components to remove to reduce library weight for installation.
Removing the Power Supply Units
Provides step-by-step instructions for removing power supply units from the library.
Removing the Library Control Blade
Details the procedure for removing the Library Control Blade (LCB).
Removing the Cartridge Magazines
Explains how to manually unlock and remove cartridge magazines.
I/O Station Enabled
Describes how to enable the I/O Station and its locking mechanism.
Removing and Storing the Shipping Pin
Provides instructions for removing and storing the shipping pin.
Attaching Foot Pads for Desktop Installation
Details how to install foot pads for desktop installation of the library.
Installing the Library in a Rack
Provides instructions for installing the library into a standard 19-inch rack.
Identifying the Location in the Rack
Guidance on selecting the correct location within a rack for library installation.
Installing the Rails
Details the process of installing the rack mount kit rails.
Installing the Rack Ear Mounting Brackets
Explains how to install the rack ear mounting brackets on the library.
Placing the Library in the Rack
Describes the steps for sliding the library into the rack and securing it.
Adding a Drive Canister Shipped with Library
Provides instructions for installing a 3592 drive canister included with the library.
Adding a Drive Canister from Another Library
Details how to install a 3592 drive canister from another library.
Installing Library Components Removed for Weight Reduction
Explains how to reinstall components after the library is installed.
Connecting the Power Cords
Provides instructions for connecting the power cords to the library and power outlet.
Verifying Library and Drive Operation
Details steps to verify that the library and drives are operating correctly after installation.
Connecting the Host Interface and Network Cables
Explains how to connect the Fibre Channel host interface and Ethernet cables.
Configuring the Library
Directs users to the Planning and Operator Guide for library configuration instructions.
Chapter 7. Service Procedures
How the Library Reports Problems
Explains how the library uses technology to detect, report, and notify customers of problems.
Library Error Messages and Resolutions
Describes how library events are logged and viewed via the Operator Panel.
General Service Guidelines
Provides a typical sequence of steps for servicing a library.
Service Mode Menu
Describes the Service Mode menu on the Operator Panel for diagnostics and maintenance.
Checking the Library Error Status
Explains how to check the error status of major library components via the Operator Panel.
Checking the Error Log
Details how to check the error log stored on the Library Control Blade.
Checking Mechanical Movement Statistics
Explains how to check and reset accumulated movement counts for the Accessor assembly.
Running Library Verify Diagnostics
Describes how to run Library Verify diagnostics for library and drive hardware testing.
Running Drive Diagnostics
Details various drive-related diagnostic tests available through the Operator Panel.
Replacing a Drive
Explains the function of the Drive Replacement command for replacing tape drive canisters.
Connecting to the Ethernet Port
Describes how to connect a laptop to the library's Ethernet port for Web UI access.
Service Functions using the Web User Interface
Lists service functions accessible to the Service User via the Web User Interface.
Running Encryption Key Path Diagnostics
Details diagnostic tests for the encryption key path, drives, network, and EKM configuration.
Usage Statistics
Explains how to download statistics on library robotics movement.
Operator Interventions
Describes how to display and download a log history of events, warnings, and errors.
Library Logs
Explains the formats for error information contained in library logs.
Trace Data
Describes how to display and download trace history of errors.
Downloading Drive Logs
Provides instructions for downloading tape drive logs for troubleshooting using the Web UI.
Downloading Library Logs
Provides instructions for downloading library logs for troubleshooting.
E-mailing Logs
Explains how to download and e-mail library and drive logs to IBM Technical Support.
Interpreting LEDs
Explains the meaning of LEDs on library components for status indication.
Front Panel LEDs
Describes the three LEDs on the Operator Panel indicating library status.
Power Supply LED
Explains the function of the LED on the power supply unit.
Library Control Blade LED
Describes the LED on the Library Control Blade indicating Ethernet link activity.
Tape Drive LEDs
Explains how to discern tape drive operations by observing front and rear panel LEDs.
Methods of Updating Firmware
Outlines various methods for updating library and drive firmware.
Updating Library Firmware
Provides instructions for updating the library firmware via the Web User Interface.
Updating Drive Firmware
Explains how to update drive firmware using the Web User Interface.
Reseating Cables
Provides steps for reseating external library cables.
Taking the Library Offline/Online
Details procedures for taking the library offline and bringing it back online.
Powering Down/Restarting the Library
Explains how to power down and restart the library for servicing.
Applying a RID Tag to a Library
Details how to apply a Repair Identification (RID) tag for warranty and inventory.
End of Call
Provides steps to complete after servicing the library.
Chapter 8. Drive Maintenance Procedures
Downloading Drive Logs
Instructions for downloading tape drive logs for troubleshooting using the Web UI.
Offloading Drive Data Dumps
Details procedures for offloading drive dumps to various systems using TAPEUTIL.
Drive Microcode Maintenance
Explains methods for updating drive microcode, prioritizing ITDT.
Updating Microcode from Most Systems using ITDT
Details using the IBM TotalStorage Diagnostic Tool (ITDT) for drive firmware updates.
Updating Microcode from iSeries (OS/400) using TAPEUTIL
Provides steps for updating drive microcode on iSeries systems using TAPEUTIL.
Updating Microcode from pSeries/RS6000 (AIX) using TAPEUTIL
Details updating drive microcode on pSeries/RS6000 (AIX) using TAPEUTIL.
Updating Microcode from Linux using TAPEUTIL
Explains how to update drive microcode on Linux systems using TAPEUTIL.
Updating Microcode from HP-UX System using TAPEUTIL
Provides steps for updating drive microcode on HP-UX systems using TAPEUTIL.
Updating Microcode from Windows NT or Windows 2000 using NTUTIL
Details updating drive microcode on Windows NT/2000 using NTUTIL.
Host Attachment Checkout
Guides through checking host attachment for iSeries, pSeries/RS6000, Sun, and Windows systems.
Checking Channel Attachment – iSeries (OS/400)
Procedure to verify 3592 attachment to an iSeries (OS/400) system.
Checking Channel Attachment – pSeries/RS6000 AIX
Verifies device installation and driver configuration for pSeries/RS6000 AIX.
Checking Channel Attachment – Linux
Tests tape device attachment to a Linux system, assuming specific device paths.
Checking Channel Attachment – Sun
Verifies device driver and device functionality for Sun (Solaris) systems using tapeutil.
Checking Channel Attachment – HP-UX
Verifies device and driver functionality for HP-UX systems.
Checking Channel Attachment – Windows NT or Windows 2000
Checks channel attachment for Windows NT or Windows 2000 systems.
Ethernet Procedures (E06 and Some EU6 Tape Drives)
Describes procedures for downloading dumps or copying microcode via Ethernet on E06/EU6 drives.
Connecting and Disconnecting Laptop From Drive (E06 Only)
Explains how to connect and disconnect a laptop to an E06 drive via Ethernet.
Determining Current Drive Microcode Level (E06 Only)
Procedure to determine the current drive microcode level using the Ethernet port.
Determining Current Dump Status (E06 Only)
Procedure to determine the current dump status using the Ethernet port.
Offloading Dumps By Using Ethernet Port (E06 Only)
Allows transferring a microcode dump from drive to laptop via Ethernet port.
Updating Microcode By Using Ethernet Port (E06 Only)
Procedure to update drive microcode using the Ethernet port on a laptop.
Obtaining Microcode Image By Using Ethernet Port (E06 Only)
Procedure to obtain drive microcode from a drive using the Ethernet port.
Chapter 9. Check, Adjust, Remove, and Replace Procedures
Field Replaceable Units (FRU)
Lists all electrical and mechanical components of the TS3400 Tape Library that are FRUs.
Required Library State for Repairs
Table showing the required library status for servicing specific components.
Required Tools
Lists the tools required for servicing the library.
Preparing the Library for Repairs
Provides steps for preparing the library before performing repairs.
Restoring the Library to Normal Operation after Repairs
Details steps to return the library to normal operation after repairs.
Replacing a Library in a Rack
Provides procedures for removing and replacing the library in a rack.
Unlocking Cartridge Magazines Manually
Explains how to manually unlock cartridge magazines when power is OFF or command fails.
Replacing a Power Supply Unit
Provides step-by-step instructions for removing and replacing a power supply unit.
Replacing the Library Control Blade (LCB)
Details the removal and replacement procedures for the Library Control Blade (LCB).
Adding a Tape Drive Canister (Feature Code 4685)
Instructions for installing a 3592 drive canister included with the library.
Replacing a Tape Drive Canister or FC 1663 Tape Drive Removal
Describes the hot-swap procedure for replacing a single tape drive canister.
Removing the Drive Cover Plate
Provides instructions for removing the drive cover plate when the drive tray is empty.
Replacing the Front Bezel
Details the removal and replacement steps for the front bezel.
Replacing the LCD Display Card
Provides procedures for removing and replacing the LCD display card.
Replacing the Drive Docking Card
Details the removal and replacement of the drive docking card.
Replacing the Accessor Assembly
Explains how to remove and replace the Accessor assembly as a single unit.
Replacing the Accessor Flat Cable Plate Assembly
Details the removal and replacement of the Accessor flat cable plate assembly.
Replacing the Back Board Assembly
Provides instructions for removing and replacing the back board assembly.
Replacing the Library Chassis
Describes the procedure for replacing the library chassis.
Removing a Cartridge from a Drive Manually
Provides steps for manually removing a tape cartridge that fails to unload.
Tape Spooled Off Supply Reel
Procedure if tape has become unspooled inside the tape cartridge.
Tape Pulled from Leader Pin or Broken Near Leader Pin
Procedure if tape is detached from the leader pin or broken near it.
Tape Broken in Midtape
Procedure for tape that is broken in midtape, not near either end.
Tape Tangled Along Tape Path
Procedure if the tape has become tangled in the tape path.
No Apparent Failure or Damage to Tape
Procedure to follow if no failure or damage to the tape is apparent.
Chapter 10. History of Service Activity
Service Activity
Provides a table for logging service activity details.
Chapter 11. Feature Codes and Parts List
Features
Lists the available features for the TS3400 Tape Library with their feature codes.
Field Replaceable Units (FRU)
Provides a list of library field replaceable units (FRUs) with their part numbers.
Power Cords and Receptacles
Illustrates power cord plugs and lists corresponding receptacles by index number.
Chapter 12. Message Retrieval at the Host
Obtaining Error Information From RS/6000
Provides steps to view the system error log for RS/6000 (AIX) for library errors.
SCSI Sense Data Definition
Explains the format and breakout of SCSI Sense Data records.
SCSI Sense Data Example 1 – Library Error
Shows an example of SCSI Sense Data received for a library error.
SCSI Sense Data Example 2 – Tape Drive Error
Provides an example of SCSI Sense Data received for a tape drive failure.
Retrieving from a Sun System
Explains how to retrieve error information from a Sun System.
Retrieving from an HP-UX System
Explains how to retrieve error information from an HP-UX system.
Appendix A. Encryption Sense Data
Encryption Sense Data
Provides reference information on Encryption Sense Data for customer responsibility.
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