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IM C400F
Service manual
Ricoh IM C400F Service Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
D0Ca/D0C9/D0C8/D0Cb
Table of Contents
Product Information
Differences between IM C300/C400 and Mp C307/C407
Machine Codes and Peripherals Configuration
Main Machine
Machine Configuration
Options
Specifications
Installation
Installation Requirements
Environment
Machine Level
Machine Space Requirements
Main Unit Only
Machine Dimensions
When the Operation Panel Is Upright: 825 X 561 MM
Power Requirements
Main Machine Installation: Important Notice on Security Issues
Overview
Password Setting Procedure
Main Machine Installation: Accessory Check
For IM C300/C300F
For IM C400F/C400Srf
Main Machine Installation: Installation Procedures
Installation Flowchart
Packaging Tapes, Retainers and Toner Bottles
IM C400Srf
IM C300 Series/IM C400F
Cleaning Cloth Holder
Installing the Finisher Extension Tray (IM C400Srf Only)
Brand Plate, Decals
Store Unused Decals in the Designated Location as Follows (Step 1 and 2, Apply to ONLY IMC300 Series)
Telephone Cord (Fax Standard Model)
Notes for Connecting the Telephone Line
Connecting the Telephone Cord (Fax Standard Model)
Loading Paper, Image Quality Test
Loading Paper
Paper Registration
Automatic Color Calibration (ACC)
Color Registration (Color Skew Adjustment)
Remove the Paper Exit Tray [A]
Open the Front Cover
Checking the Copy Image with Test Chart
Auto Remote Firmware Update (Arfu) Settings
ARFU Enable Setting
Set SP5-886-111 (Auto Update Setting) to "1 (ON)
Enter the SP Mode
And There Is no Prohibited Day
If Error Code 71: [Network Connection Error] Appears When You Click [Firmware Update] > [Update] > [Execute Update] in SP Mode, Check the Following
Specifying the Time and Day of the Week to Prohibit Updating Via Web Image Monitor
Settings Relevant to the Service Contract
Settings for @Remote Service
Main Machine Installation: When Moving the Machine
Check the Customer's Network Environment and Specify Network Settings According to the Functions to be Used (such as a Scanner, Printer, and Document Server Setting)
Check Whether a Network Connection between the Machine and the Client Computer Has Been Established
Specifying Network Settings According to Customer'senvironment
Network Settings
Settings on Displaying an Alert When the Ethernet Cable Is Broken or Disconnected
Security Settings
Security Function Installation
Data Overwrite Security
Before You Begin the Procedure
Using "Auto Erase Memory
Hdd Encryption
Before You Begin the Procedure
Enable Encryption Setting
Backing up the Encryption Key
Encryption Key Restoration
Overview
Web Help Support" Settings
How to Enable/Disable Web Help Support
Remoteconnect Support" Settings
Overview
How to Enable/Disable Remoteconnect Support
Uninstalling Remoteconnect Support
Remote Panel Operation" Settings
Overview
How to Enable/Disable Remote Panel Operation/Monitoring
Paper Feed Unit Pb1170(D3Gq-17)
Accessory Check
Installation Procedure
Caster Table Type M41 (D3Gw03)
Accessory Check
Installation Conditions
Installation Procedure
Remove the Handle [A] Attached to the Back of the Caster Table
Remove the Handle [A] Attached to the Back of the Caster Table
1-Bin Tray Bn1040 (D574-59)
Installation Procedure
Remove the Left Upper Cover [A]
Remove the Packaging Tapes on the 1-Bin Tray Unit
Page Keeper Type M28 (D3Dq-17)
Accessory Check
Installation Procedure
Open the ADF Top Cover [A]
Slide the Shaft [A] of the Original Feed Unit Toward the Rear to Remove It
Disconnect the Harness [A] of the ADF Top Cover [B] from ADF Relay Board (PCB13) (CN5), and Release the Clamp
Connect the Harness to the Connector of the Double-Feed Sensor (MFTB) [A] and ADF Relay Board (PCB13) [B] (CN3), and then Route It
Connect the Power Cord and Turn on the Main Power
Installation Procedure
Optional Counter Interface Unit Type M12 (B870-21)
Accessory Check
Nfc Card Reader Type M13 (D3Ac-21)
Accessory Check
Anti-Condensation Heater
Installation Procedure
Dehumidification Heater (Main Unit)
Accessory Check for IM C300 Series
Accessory Check for IM C400 Series
Installation Procedure for IM C300 Series
Installation Procedure for IM C400 Series
Dehumidification Heater (Pfu)
Accessory Check
For Installing the Tray Heater on the 1St Paper Feed Unit
Installation Procedure
For Installing the Tray Heater on the 2Nd Optional Paper Feed Unit
For Joining the Mainframe with the Optional Paper Feed Unit
Joining Two Optional Paper Feed Units
Controller Options
Overview
Ieee 1284 Interface Board Type M19 (D3C0-17)
Component Check
Installation Procedure
File Format Converter Type M19 (D3Br-04)
Component Check
Installation Procedure
Ieee 802.11A/G/N Interface Unit Type M19 (D3Br-01)
Component Check
Installation Procedure
User Tool Settings for Wireless LAN
SP Mode and up Mode Settings for IEEE 802.11A/G/N
Device Server Option Type M37 (D3Gf-10, -11)
Component Check
Installation Procedure
What Do the LED Indications Mean
IP Address Setting
Enhanced Security Hdd Option Type M10 (D792-09)
Accessory Check
Installation Procedure
After Installing the HDD
Sd Card Options
Sd Card Appli Move
Overview
Move Exec
Undo Exec
Component Check
Searchable PDF Function Outline
Installation Procedure
Ocr Unit Type M13 (D3Ac-23, -24, -25)
Recovery Procedure
When Only the HDD Is Replaced, Reinstall Using the Original SD Card
Order and Reinstall a New SD Card (Service Part)
Data Overwrite Security Unit Type M19 (D3Bs-03)
Overview
Component Check
Before You Begin the Procedure
Seal Check and Removal
Installation Procedure
Component Check
Configuring "Auto Erase Memory" (Performed by the Customer)
Camera Direct Print Card Type M37 (D3Gf-30)
Installation Procedure
Postscript3 Unit Type M41 (D0Cj-26, -27, -28)
Overview
Component Check
Installation Procedure (Adobe PS)
Initial Settings for the Printer Driver
Switching Back to Clone PS from Adobe PS
Xps Direct Print Option Type M41 (D0Cj-02, -20)
Component Check
Installation Procedure
Installation Procedure
VM Card Type M37
Component Check
Check All Connections
Instructions for the Customers
Preventive Maintenance
Maintenance Tables
Pm/Yield Parts Settings
Replacement Procedure of the Pm/Yield Parts
Method 1: by SP3-701 (New Unit Detection)
Method 2: by [PM Counter / New Unit Set] Menu
After Installing the New Pm Parts
Preparation before Operation Check
Operation Check
Replacement and Adjustment
Characteristics of the Push Switch (Main Power Switch (SW1))
Push Switch
Notes on the Main Power Switch (Sw1)
Shutdown Method
Forced Shutdown
Beforehand
Special Tools
Special Tools and Lubricants
Where to Apply Noise-Reduction Grease
Drive: Fusing Drive Unit
Drive Unit Fusing Drive Gear
Drive: Transport Drive Unit: IM C300 Series
Transport Drive Bracket
Drive: Transport Drive Unit: IM C400 Series
Transport Drive Bracket
Scanner: Scanner Motor: Gear
Timing Belt Gear [A]
Tonner: Toner Supply Motor: Gear
Idler Gear [A]
Paper Exit: Paper Exit Drive Unit
Studs
1Bin: Drive Unit: Gear
1Bin Drive Unit Bracket [A]
Exterior Covers
Front Cover
IM C300 Series/IM C400F
IM C400Srf
Upper Left Cover
Left Cover
Rear Cover
Right Rear Cover
Paper Exit Tray
Paper Exit Tray for IM C300 Series/IM C400F
Paper Exit Front Cover/Paper Exit Upper Cover/Paper Exit Tray for IM C400SRF4-37
Scanner Inner Cover
IM C300 Series/IM C400F
IM C400Srf
Ozone Filter
Rear Bottom Cover
Right Bottom Cover
Operation Panel
Check before Installing the New Operation Panel
Internal Parts
Adf
Adf Unit
When Installing the ADF
Adjustment after ADF Unit Replacement
Adf Rear Cover
Adf
Original Feed Unit
(Original Feed Unit)
Pickup Roller, Feed Roller
Before Replacing the Pickup Roller and Feed Roller, Reset the PM Counter
Remove the Original Feed Unit
Original Feed Unit
Adf Friction Pad
Before Replacing the Friction Pad, Reset the PM Counter
Remove the Original Feed Unit
Original Feed Unit
Adf Relay Board (Pcb13)
Adf Top Cover Set Sensor (S23), Original Set Sensor (S22)
Adf Motor (M8)
Original Feed Clutch (Cl4)
Adf Registration Sensor (S24)
Original Feed Sensor (S25)
Cis Unit (S21)
Adjustment after CIS Unit Replacement
Scanner
Scanner Unit
Scanner Unit with the Adf
Scanner
Adf Position Sensor (S19)
Scanner Hp Sensor (S20)
Scanner Motor (M7)
Scanner Carriage
Reinstalling the Scanner Carriage
Internal Finisher (IM C400Srf Only)
Removing the Internal Finisher
Stapler Unit
Gathering Roller Motor (M18)
Paper Exit Motor (M17)
Shift Roller Motor (M19)
Transport Motor (M16)
Tray Lift Motor (M22)
Jogger Motor (M20)
Exit Guide Plate Motor (M21)
Gathering Roller Hp Sensor (S38)
Shift Roller Hp Sensor (S37)
Jogger Fence Hp Sensor (S41)
Entrance Sensor (S45)
Paper Exit Sensor (S43)
Remaining Paper Sensor (S40)
Staple Tray Paper Sensor (S42)
Tray Lower Limit Sensor (S39)
Interlock Switch (Sw3)
Stopper Solenoid (Sol3)
Main Board (Pcb25)
When Reinstalling the Main Board
Laser Optics
Laser Units
Ld Unit Cooling Fan (Fan2)
Plug in and Turn on the Main Power Switch (SW1) of the Machine
Do the Skew Adjustment Manually
Adjustment after Laser Unit Replacement
IM C300 Series/IM C400F
IM C400Srf
Pcdu, Toner Supply
Pcdu (Photo Conductor and Development Unit)
Toner Bottle Sensor Board (Pcb7)
Toner Supply Motors (M1-M4)
Toner Transport Section
Before Replacing the Toner Transport Section (the Toner Sub-Hopper), Reset the PM Counter and Execute the Forced Toner Supply
Remove the Following Parts
Waste Toner
Waste Toner Bottle
Pull out the Paper Tray.(this Procedure Is for IM C300 Series/IM C400F)
Waste Toner Full Sensor (S36)
Waste Toner Bottle Set Sensor (S26)
Image/Paper Transfer
Itb (Image Transfer Belt) Unit
Before Replacing the ITB Unit, Reset the PM Counter
Remove the Following Parts
After Replacing the Image Transfer Belt Unit
Itb Lift Motor (M14)
Itb Lift Hp Sensor (S33)
ID Sensor (M27-M29)
Before Installing a New ID Sensor Board
ID Sensor Shutter Solenoid (Sol2)
Open the Right Door
Before Replacing the Paper Transfer Roller Unit, Reset the PM Counter
Paper Transfer Roller Unit
Drive
Overview
Development Motor (Cmy) (M9)
Drum Motor (Cmy) (M10)
Drum Motor (M11)
Development Clutch (K) (Cl5)
Drive Unit
Tray Lift Motor (M15)
Remove the Following Parts
Fusing Motor (M13)
Paper Transport Motor (M12)
Remove the Following Parts
Duplex Clutch (Cl6), Bypass Feed Clutch (Cl7), Registration
Clutch (Cl8), Paper Feed Clutch (Cl9), Vertical Transport Clutch (Cl10)
Remove the Following Parts
Fusing
Fusing Unit
Fusing Upper Cover
Fusing Lower Cover
Fusing Entrance Guide Plate
Fusing Thermostat (Th6)
Fusing Thermistor (Non-Contact Sensor) (S10)
Pressure Roller Thermistors (Th2-Th4)
Remove the Following Parts
Fusing Sleeve Belt Assembly
Before Replacing the Fusing Sleeve Belt Assembly, Reset the PM Counter
Remove the Fusing Sleeve Belt Assembly
Before Replacing the Pressure Roller, Reset the PM Counter
Pressure Roller
Fusing Entrance Sensor (S3)
Fusing Exit Sensor (S8)
Fusing Thermopile (Th1)
New Fusing Unit Detection Fuse (S9)
Actions When Sc554-00 Occurs
Paper Feed
IM C300 Series
Before Replacing the Paper Feed Roller and Friction Pad, Reset the PM Counter
Pull out the Paper Tray
Registration Sensor (S32), Paper Feed Sensor (S31)
Tray Paper End Sensor (Main Unit) (S30)
Tray Lift Sensor (S35)
Draw-In Unit
IM C400 Series
Pick-Up Roller/Paper Feed Roller/Friction Roller
Before Replacing the Pick-Up Roller,Paper Feed Roller and Friction Roller, Reset the PM Counter
Pull out the Paper Feed Tray
Paper Feed Unit
Paper Feed Sensor (S31)
Tray Paper End Sensor (Main Unit) (S30)
Tray Lift Sensor (S35)
Registration Sensor (S32)
Tray Set Sensor (S34)
Draw-In Unit
Bypass Tray
Bypass
Bypass Feed Unit
Paper End Sensor (Bypass) (S6)
Bypass Paper Width Sensor (S5)
Bypass Feed Roller
Before Replacing the Bypass Feed Roller, Reset the PM Counter
Bypass Tray Lift Sensor (S4)
Bypass Tray Lift Clutch (Cl1)
Paper Exit
IM C300 Series/IM C400F
Paper Exit Unit
Paper Exit Sensor (S7)
Junction Gate Solenoid (SOL1)
Paper Exit Clutch (CL3), Reverse Clutch (CL2)
IM C400Srf
Paper Exit Sensor (S7)
Junction Gate Solenoid (SOL1)
Paper Exit Clutch (CL3), Reverse Clutch (CL2)
Duplex
Duplex Unit
Duplex Entrance Sensor (S1)
Duplex Exit Sensor (S2)
Right Cover Sensor (Sw2)
Electrical Components
Electrical Components Overview
Hdd
Adjustment after Replacement
Controller Board (Pcb24)
NVRAM on the Controller Board
Bicu (Pcb1)
Replacing the SMB on the Bicu
Controller Box
Psu (Ac) (Pcb17), Psu (DC) (Pcb16)
Remove the Following Parts
Follow Common Procedures above
Ac Detection Board (Pcb18)
High-Voltage Power Supply (Development) (Pcb22)
High-Voltage Power Supply (Transfer) (Pcb23)
High-Voltage Power Supply (Transfer) (PCB23) Alone
Psu Exhaust Fan (Fan4)
Pcdu Cooling Fan (Fan3)
Fusing Unit Cooling Fan (Fan1)
Temperature/Humidity Sensor (S18)/Main Power Switch (Sw1)4-239
Imaging Temperature Sensor (Th5)
Interlock Switches
Paper Exit Exhaust Fan (Fan5)
Image Adjustment
How to Use the Color Charts
Scanning
Scanner Sub-Scan Magnification
Scanner Leading Edge and Side-To-Side Registration
Adf Adjustment
ADF Trailing Edge Erase Width
ADF Sub-Scan Magnification
Registration
Adjustment Standard
Leading Edge (Sub-Scan Direction)
Registration Standard
Adjustment Procedure
Erase Margin Adjustment
Color Registration
Printer Gamma Correction
Copy Mode
Printer Mode
Color Skew Adjustment
Remove the Paper Exit Tray [A]
Open the Front Cover
System Maintenance
Service Program Mode
Sp Tables
Overview of Firmware Update
Difference from Previous Machine
Overview
Firmware Types
Firmware Update (Removable Media)
Overview
Media Slot to Use When Updating
Using the SD Card
To Use the SD Card Slot [A], Remove the SD Card Slot Cover [C] in the Figure Below.5-5
Using the USB Flash Drive
Update Procedure
Preparation
Note for Update
Using the Slot on the Back of the Machine
Using the Slot on the Operation Panel (Immediate Update)
Using the Slot on the Operation Panel (Reserve)
Immediate Update
Overview
Firmware Update (Smart Firmware Update)
Update at the Next Visit (Reserve)
How to Set the Machine to Download Firmware Later (Reserve)
How to Check if the Firmware Downloaded with Reserve
How to Install Firmware Downloaded with Reserve
Firmware Update (Remote Firmware Update)
Rfu Performable Condition
Firmware Update (Auto Remote Firmware Update)
Overview
Downloading and Updating Process
Downloads the Latest Package
ARFU Update Determination
Update Process
Related Sp
Firmware Update (Error Screens During Updating)
Overview
SD Memory Card Reader/Writer
Deactivate the SDK Applications
Deactivating Sdk Applications and Removing the VM Card
Operation from Operation Panel
Updating Javavm
Operation from Web Image Monitor
Updating Javavm and Inserting the VM Card
Activating Sdk Applications
Nvram Data Upload/Download
Uploading Content of Nvram to an Sd Card
Downloading an Sd Card to Nvram
Download
Address Book Upload/Download
Information List
Upload
Smc List Card Save Function
Overview
Procedure
File Names of the Saved Smc Lists
Error Messages
Capturing the Device Logs
Overview
Security of the Operation Log
Retrieving the Device Logs Via Operation Panel
Procedure for Retrieving the Device Log with SD Card
Retrieving the Device Logs Via Web Image Monitor
Up/Sp Data Import/Export
Up Data Import/Export
Data that Can be Imported and Exported
Data that Cannot be Imported or Exported
Exporting Device Information
Importing Device Information
Sp Data Import/Export
Data that Can be Imported and Exported
Exporting Device Information
Importing Device Information
Possible Solutions for Import/Export Problems
Test Pattern Printing
Procedure
Card Save Function
Overview
Error Messages
Troubleshooting
Self-Diagnostic Mode
Service Call Conditions
Sc Logging
Sc Automatic Reboot
Status Display on the Current Screen
Timing of SC Reboot
Sc Manual Reboot
Sc1Xx: Scanning
Sc2Xx: Exposure
When Sc285-00 (Music Error) Is Displayed
Execute SP2-112-001 (TM/ID Sensor Check: Execute)
An Abnormal Value May be Contained in the SP Where the MUSIC Corrected Result Is Saved
Execute MUSIC and Check the Result
Check if There Is no Problem Concerning the Mechanism (Interference or Deformation)
Sc3Xx: Image Processing
Sc4Xx: Image Processing
Sc5Xx: Paper Feed and Fusing
Sc6Xx: Communication
Sc7Xx: Peripherals
Sc8Xx: Overall System
Turn the Main Power off and Check the SD Card Insertion Status
Sc9Xx: Others
Process Control Error Conditions
Process Control Self-Check Result
Vsg Adjustment Result
Line Position Adjustment Result
Troubleshooting for Image Quality Problems
Flowchart for Identifying Unit Causing Image Quality
Enter the SP Mode, and then Select SP2-109-003
Only Black Is Not Printed
Black Cannot be Printed
The ITB Contact/Release Lever Is Not Set to the Proper Position
Set the ITB Contact/Release Lever to the Proper Position
Misrecognition of Auto Color Selection When Scanning
Originals
In Auto Color Selection (ACS) Mode, 2 Processes Are Carried Out, Namely
Chromatic Color Recognition and (2) Size Recognition, to Determine Whether the
Recognizing Whether the Original Is Full Color or Black-And-White
The Misrecognition Occurs When Copying an Original Which Has Color at the Edge, and that Color Is Printed on the Output 10 MM from the Edge in the ACS Mode
Misrecognition of Auto Color Selection (Copy/Scanner)
Error Condition
Color Recognition for Recognizing Whether the Original Is Full Color or Black-And-White
The Misrecognition Occurs When Scanning an Original Which Has Color Only 15 MM from the Edge (Using the Original as a Standard) in the ACS Mode
Cause
Countermeasure
Failure to Reproduce Colored Text During Color Copying6-139
Line Position Adjustment
Test
Countermeasure List for Color Registration Errors
Blank Print
All-Black Print
Missing Cmy Color
Light Print
White Horizontal Lines or Bands
Dark Vertical Line on Prints
Repeated Spots or Lines on Prints
Missing Parts of Images
Dirty Background
Partial Cmy Color Dots
Dark Irregular Streaks on Prints
Cmy Color Irregular Streaks
Ghosting
Unfused or Partially Fused Prints
Image Skew
Background Stain
Printing on Paper Edge
Image Not Centered When It Should be
When You Cannot Open the Right Door
Troubleshooting for Other Problems
When Fluorescent or Led Lamps Flicker
When Abnormal Noise Occurs
Checking Abnormal Noise from the Fusing Unit
Electrical Component Defects
Sensors
Fuse Location
Jam Detection
Paper Jam History
Plotter (Print Engine) Jam History Can be Displayed Using SP7-507. the Jam History of the 10 Latest Jams Is Displayed
SP7-507 Shows the Paper Jam History
Jam Codes and Display Codes
Sensor Layout
Paper Size Code
Detailed Descriptions
Machine Overview
Overview
Paper Path
Drive Layout
Component Layout
Scanner Unit / Laser Unit / Others
Internal Finisher
Paper Feed
Paper Exit / Duplex / Waste Toner
Fusing
Development Unit / ITB/ Paper Transfer
Drive Unit
Electrical Parts
Overview
ADF Unit
Original Transport Drive
Original Set Detection
Original Transport Path
Double-Feed Detection (Optional)
Scanner Unit
Overview
Light Source and Exposure
Scanner Carriage Drive
Improved Tolerance to Black Lines When Paper Passes through Adf
Scanning Position Correction
Overview
Finisher Free Run
Jogger Fence Fine Adjustment
Laser Unit
Overview
Laser Synchronizing System
Line Scanning Mechanism
Image Skew Adjustment
Dust Shield Glass
Ld Safety Switch
Pcdu
Overview
Opc Drum
Differences between K and CMY
Development Unit
Opc Drum/Development Drive
Toner Supply and Transport Mechanism
Overview
Toner Supply Section
Toner Bottle Set Sensor Mechanism
Toner Near End/End Detection
Estimated Toner Near End
Toner End Is Detected if One of the Following Conditions Is Met
Toner Supply Unit
ID Chip (Pcb3-Pcb6)
Waste Toner Collection
Waste Toner Transport Mechanism
Waste Toner Collection Mechanism
Waste Toner Full Detection
Itb/ Paper Transfer
Overview
Transfer Movement and Image Transport
Transfer Bias
Itb Contact
Itb Cleaning
Image Position Correction
Process Control and Music
Process Control
Outline
Charge/Development Bias Control and Vtref Compensation
This Step Agitates the Developer, and Gets the TD Sensor Output
Toner Near-End
ID Sensor (S27-S29)
TD Sensor (S14-S17)
Music
Color Skew Adjustment Timing
Adjustment Overview
MUSIC Error Determination
Fusing
Overview
Fusing Mechanism
Fusing Temperature Control
Fusing Drive
Fusing Mode Control
Cpm down Control
Paper Feed and Registration (IM C300 Series)
Overview
Paper Transport Motor (M12)
Tray Lift Mechanism
Transport Control
Tray Auto-Close Mechanism
Paper Feed and Registration (IM C400 Series)
Overview
Paper Transport
Paper Feed Mechanism
In this Machine, to Maintain the Paper Gap Constant, the Paper Feed Sensor (S31) [A] Near the Paper Feed Roller Adjusts the Paper Feed Timing
Paper End Detection
Tray Lift Mechanism
Tray Auto-Close Mechanism
Paper Feed and Registration (New Functions)
Bypass Tray
Bypass Tray Bottom Plate Lift Mechanism
Paper Size Detection and Paper End Detection
Duplex
Overview
Duplex Mechanism
Interleaving
Paper Exit and Inverter
Overview
Paper Exit Operation
Inverter Operation
Electrical Parts
Block Diagram
Board Outline
Machine Ventilation
Overview
Machine Ventilation
Energy Save
Energy Saver Modes
Power States of this Machine
Verification of up Time for each Energy Saving State
Checking the up Time by Device State
Recommendation
New Functions
Ps3/Pdf Direct Emulation (Clone Ps)
Overview
How to Distinguish Adobe PS from Clone PS
Difference in Device Fonts
Font Change Confirmation Screen
List of Fonts and Their Replacements (Adobe PS -> Clone PS)
Differences in Driver Functions
Other New Features
Smart Operation Panel
Main Controller Board
Replacement and Adjustment
Wi-Fi Module (Pcb21)
Lcd
Speaker
Microphone
Nfc Board
Mechanism
System Components
Hardware Specifications
Software Specifications
On the Smart Operation Panel, Applications Can be Installed in Addition to the Pre-Installed Applications
Communication Specifications
Panel Components/Screen Layout
Components of the Control Panel
Panel Display
Login User Information and Login/Logout Key also Appear
Electrical Components
Operation Panel Unit
Touch Panel
Controlling the Power Supply
Exiting Energy Saving Modes
In Normal Mode
In Quick Mode
Shutdown Functions
System Maintenance
Maintenance Modes
Login To/Logout from Control Panel Service Mode
Login
Login Status Indicator
Logout
When Entry to Service Mode Is Prohibited by the Administrator
Service Mode Menu
Wireless & Networks
Device
Personal
System
Panel Self Check
LED Check
Key Check
LCD Check
Touchpanel Calibration
Bluetooth Check
Speaker Check
Touchpanel Check
Wireless LAN Check
Multitouch Calibration
Emmc Erasure Count
Multitouch Sensitivity Adjustment
Press [Detect Level Confirmation]
Recovery Mode
Special Key Combinations
Backup/Restore for Smart Operation Panel
Application/Settings Function
Overview
System Application Settings *1
Backup
Restore
If Restore Fails, an Error Code Appears on the Operation Panel
Software Update
Updating the Smart Operation Panel
Installation/Update from a Media
Creating a Media Card for Update
Installation/Update from the Edc Server
Log in to the Control Panel's Service Mode
Log in to the Control Panel's Service Mode
If You Try to Uninstall an Activated Application Without First Deactivating It, the Uninstallation will Fail. However, the Application Can be Uninstalled Without Deactivation (Forced Uninstallation) in the Following Circumstances
Application Site
Troubleshooting
Multitouch Misdetection by the Operation Panel Due to an am Radio Signal
Problems and Errors Related to Hardware
If Using a Third-Party Application, the Error Message, Code and Solution May Vary Depending on the Application. Follow the Third-Party Vendor's Instructions
Applicable Applications
Errors Related to Applications
Factory Reset and Restoration
Factory Reset
Errors that Occur During Application Update from an Sd Card
Error Messages
Error Codes
Errors that Occur During Update from the Edc Server
Other Troubleshooting
Operation Panel Unit
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D0CA/D0C9/
D0C8/D0CB
SERVICE MANUAL
Rev. 08/26/2021
Table of
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Chapters
D0Ca/D0C9/D0C8/D0Cb
7
D0Ca/D0C9/D0C8/D0Cb Appendices
961
Appendices: Preventive Maintenance Tables
983
Table of Contents
Troubleshooting
TROUBLESHOOTING
575
TROUBLESHOOTING FOR IMAGE QUALITY PROBLEMS
705
TROUBLESHOOTING FOR OTHER PROBLEMS
726
TROUBLESHOOTING
946
OTHER TROUBLESHOOTING
958
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