3M 5408 Operating Instructions Manual

3M 5408 Operating Instructions Manual

Convenience store intercom

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Convenience Store Intercom
Signature Series
C5000 System
Models 5408, 5416 and 2475
Operating Instructions

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Summarization of Contents

System Description
Introduction
Overview of the 3M C5000 Intercom System, its models, and intended applications in service stations and convenience stores.
System Components
Details the components used by operators (Station Selectors, headsets, belt packs) and customers (Call Stations) for communication.
Modes of Operation
Explains the five system modes: Standby, Listen, Talk, All Call, and Off Line, and their display indicators.
Hold Feature
Describes the capability to temporarily disconnect from a call to greet a new caller and return to the previous call.
Operating Keypad
Explains the function of each key on the Station Selector keypad, including TALK, STD BY, ALL CALL, HOLD, and navigation keys.
Multiple Station Selectors
Explains how using one Station Selector can lock out others when multiple selectors are connected.
Setting Volume
Details how to adjust the Station Selector volume using the Up/Down arrow keys.
Using the C5000
One Call Station Calling Station Selector
Step-by-step guide for a single call station to initiate a call, including attendant responses and display changes.
More Than One Call Station Calling Station Selector
Instructions for handling multiple incoming calls, managing a queue, and answering subsequent calls.
Using the Hold Feature
Detailed steps for placing a call on hold, answering a new call, and switching between calls.
Calling From Station Selector to Call Station
Introduces the three primary methods for initiating calls from the Station Selector to Call Stations.
Select A Specific Call Station
Procedure for directly calling a specific Call Station by entering its number.
Use Directory Assistance
Guide to using the directory assistance feature to find and call a station by its name.
All Call Mode
Instructions on how to use the All Call mode to broadcast a message to all connected Call Stations simultaneously.
Off Line Mode
Explains how to enter and exit the Off Line mode, where the Station Selector is inactive.
Error Messages
Details the 'NO COMMUNICATION' error and troubleshooting steps, including contacting support.
Headset and Belt Pack
Headset and Belt Pack Controls
Visual guide and functional descriptions for the controls on the headset and belt pack accessories.
Operating Headsets and Belt Packs
General operational guidelines for using the headset and belt pack intercom units with the system.
Answering a Call
Steps for an attendant to answer an incoming customer call using the headset or belt pack.
Responding to a Call
Procedure for talking, listening, disconnecting, and managing multiple customer calls with the headset/belt pack.
Initiating a Call
How an attendant can initiate a call to any Call Station using the headset or belt pack.
Paging
Instructions for using the paging function to communicate with other operators via headsets or belt packs.

Table of Contents